Firefox Support Forum

I just opened a pop up that you sent - asking to choose a color. I had no idea it would change the look of Firefox. Please could you instruct me how to change it back to how it was. This brown is not OK.

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Firefox is consistently crashing multiple times a day.

There's never an error code but one of a few things happens:

• The entire application will freeze and not let me control Firefox at all. I need to launch Task Manager to close the browser and then sometimes reset my computer to ensure it doesn't happen again.
• With the most recent update, some of my emails on GMail (not all just some random ones) will not load in any capacity.
• The browser will flicker white and will hide the top bar of the application so I can't close it without task manager.
• The application will slow down and then crash with a "Do you want to send this report to Mozilla?" and I always click yes.

I have tried disabling and removing all extensions, I've tried firewall stuff, I've tried everything I can find but the browser is only getting worse in my experience. With this last update everything loads a few seconds slower than usual as well.

Is there a solution I am missing or am I doing something wrong? I am very very close to switching browsers but I'd rather not if there is a fix.

i HAVE BEEN SAVING ARTICLES BY WAY OF BOOKMARK AND HAVE SAVED ARTICLES ON POCKET I AM WORRIED THAT I AM DOING SOMETHING WRONG, AM I , WHAT IS THE CORRECT PROCEDURE? SHOULD I CONVERT BOOKMARKED ARTICLES TO POCKET? I AM NOT COMPUTER SAVVY.

Lately using Firefox, the audio is not syncing with video on Xfinity streaming. The audio seems to precede the video by about a half second or so. When I first load a video, it works properly, but I finally discovered that the delay occurs only after I mute the audio using the "PLAYING/MUTE TAB" button. Before muting, audio is in sync with video. But when I use it once to mute, after un-muting the audio is out of sync. The only way to get the audio back in sync with video is to reload the video source. This does not happen when viewing YouTube, nor does it happen with Xfinity when using the Chrome browser. I first noticed this about 2 months ago. Before that, I had been using Firefox for years to watch MSNBC in a minimized window, muting during commercials. Unmuting used to cause no problems. I'm wondering if this problem is unique to something in my installation or if it is a Firefox problem.

Hello.

Since upgrading to version 106, I believe, I see annoying indentation in File and View drop-down menus. Is this a known problem or am I the only one with this problem? If there's a solution using userChrome please instruct me.

Thank you.

Firefox 106.0.2 Windows 10 19045.2193

My firefox browser for windows 10 disappeared overnight, I downloaded & reinstalled but my shortcuts & add ons are gone, even though I am logged into my Firefox account?

Hello,

I changed PC and after logon to my account I`m missing saved passwords and saved tabs. Sync on old PC was enabled for all options except payment methods. Are you able to restore my data? Kind regards

Hello Mozilla Community,

Mac has keyboard text replacements where a text input entry can automatically output a word or phrase.

i.e. When I type "ty", it will automatically output "thank you".

I am aware of previous queries and solutions in the form of extensions or add-ons. However, this is not reasonable if there are dozens of these text replacements already inputted in to Mac OS.

It is worth noting that this is not an issue in Google Chrome...

Thank you in advance! (tyia) ; )

After making a jump to FF 105, my virtual bookmark function started landing on different places each time I invoked it, even though I wasn't changing the window.pageYOffset value. Now after updating to FF 106, where I had the option of setting that value using the onLoad option, the page remains absolutely blank until I confirm or reject the window.pageYOffset value. Since I cannot see where on the page I am positioned (because it won't finish loading) it is now useless. This tool had been my most frequently used function for many years as I could reposition to a desired location by merely pressing my home key. OnKeydown it would jump to the top of the page and onKeyUp, it would return me to virtual bookmarked position, no matter where I was on the page. For some of my pages, I would invoke it more than once in less than a minute. It was really useful!. (Now it is useless!) These problems happened immediately after each FF update.

 /russ

Hello, I'm running Firefox 106.0.2 (64-bit) on Windows 10 (all updates applied) I'm not sure if this issue is related to a Firefox update yesterday (27/10/2022), but I can no longer log in to sainsburys.co.uk. I have used Firefox for years on this website and have never before encountered an error. I called Sainsburys support and I don't think anything has changed on their site. Their site uses two-factor authentication and after entering an email address and password, the site generates an error message asking the user to contact Sainsburys support. I have no problems with authenticating on other sites and I can log onto sainsburys.co.uk using Google Chrome. Any thoughts would be appreciated. Thanks.

So I had a laptop that had to go under repair (device A), so had to use a different computer (device B). I sign into Firefox, and I can see the synced tabs from device A. For various reasons, the very next day I had to transfer to another computer (device C), so I logout of device B, and login into Firefox in device C. The synced tabs are no longer visible, even though in my account it says device A is still connected to the sync.

Bookmarks and such still load up just fine, I just can't see the device A synced tabs at all. Any clue why this is happening?

Also, is it normal that my email is still showing on the device B menu? Even though it says I logged out successfully, and device B is not showing in sync anymore, in the actual computer it's still showing on the menu above the "new tab" option. How do I remove my email from showing in that particular browse? Uninstall the program entirely?

I've tried refreshing and using it with zero addons. At the moment it seems to be freezing after I copy things from a textarea. It started freezing just after the Windows update... core isolation is OFF (laptop doesn't support it)... Firefox is at the latest version too.

I want 2 tabs to automatically open when I start Firefox. How do I make that happen? For example, one tab opens to abc.com and the other to xyz.com. Thank you.

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playback just doesn't work on any video at all, not even youtube shorts. This seems to be a problem only with firefox version 106.0.1 and 106.0.2 on my system. I downgraded to firefox version 105.0.3 and had no issue with youtube playback.

Imported bookmarks html from Firefox (win 10) to Firefox (win 11) not showing on bookmarks only on Manage Bookmarks.

I only see a few dozen random bookmarks when I go to the three slash "Open Application Menu" and none of the Folders. If I go into Manage Bookmarks I can see the folders and other missing bookmarks.

For example, look at how the same page looks in Firefox 106.0.2 (64 bits) and Yandex Browser (22.9.4.866).

https://www.mouser.de/ProductDetail/Xilinx/XC7S6-1FTGB196C?qs=unwgFEO1A6taa4TM2WgIJg%3D%3D

I tried changing the user agent, it didn't help. I think the problem is in the Java engine.

I forgot my "primary password" so I reset my password twice today. However, the browser pop up window keeps asking me for my "primary password" and this pop up window will not accept the new passwords. I also deleted Firefox from my computer and re-downloaded it, but this did not help. I attached a picture of this pop up window that has not updated even after I reset my password. I also cannot log out and log back into my firefox account in my browser without entering this password.

Is there anything else I can do? I understand that my data will be lost when I reset the primary password.

Hi Can you tell me how to revert to the old password that I mistakenly replaced with the new one when I saved the site? I really need to restore the previous password to the site!