Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After update without my knowledge, all my hundreds of BOOKMARKS have disappeared.

  • 1 reply
  • 0 have this problem
  • 11 views
  • Last reply by Terry

peterlmott
peterlmott
more options

Firefox has auto-updated with lastest version and all new menu items and ALL my hundreds of BOOKMARKS have disappeared. Also, a new new product called Firefox Private browsing has been installed without my knowledge.

My bookmarks I use for work and life, and will very hard to re-create.

The browsers I have used before have always stored the bookmarks in a safe place?

I have turned off Auto-update as it obviously doesn't work or has serious bugs.

Firefox has auto-updated with lastest version and all new menu items and ALL my hundreds of BOOKMARKS have disappeared. Also, a new new product called Firefox Private browsing has been installed without my knowledge. My bookmarks I use for work and life, and will very hard to re-create. The browsers I have used before have always stored the bookmarks in a safe place? I have turned off Auto-update as it obviously doesn't work or has serious bugs.

All Replies (1)

Terry
Terry
more options

Private browsing isn't new but apparently there is now a separate task bar icon in Windows. You can disable that, I understand, and perhaps another Windows user can enlighten you.

The following article may help with the bookmarks you have lost.

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

You may need a policy file to stop automatic updating.

https://support.mozilla.org/en-US/kb/customizing-firefox-using-group-policy-windows