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  • Archived

Helper Application

I need to download the helper application to be able to download adobe. The instructions below are for Firefox 3.0. This version does not match. Please help To be abl… (read more)

I need to download the helper application to be able to download adobe.

The instructions below are for Firefox 3.0. This version does not match. Please help

To be able to download, add Adobe's site to the list of "allowed sites" in Firefox:

       On the Tools menu, select Options; click the Content icon
       Check the "Block pop-up windows" box, then the Exceptions button
       On the "Allowed Sites - Popup" window, enter www.adobe.com in the Address box and click Allow, then Close.
   On the Tools menu, select Add-ons; click the "Get Extensions" link in the lower right corner of the popup window.
   On the Add-ons page, select Plugins from the menu on the left.
   Click the green Install Now button that appears under the Acrobat Reader header.
   Adobe's Reader page is displayed. Follow the instructions for downloading the correct version.
   A "Software Installation" box is displayed; click Install Now.

Asked by graceangel79 1 year ago

Last reply by James 1 year ago

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Firefox 105.0.3 (64-bit) - add-on drop-down menus are back w/white text. I need white w/black text

I have selected a particular theme (Classic Marine Blue) which I like. However, when I click on an item that has a dropdown menu, the background color of the dropdown is… (read more)

I have selected a particular theme (Classic Marine Blue) which I like. However, when I click on an item that has a dropdown menu, the background color of the dropdown is black with white text. I prefer white with black text. For example, this happens with the Library item with the drop downs Bookmarks, History, and Downloads.

I've tried using Firefox Colors, and couldn't solve the problem with a custom theme.

I get it that this happens because the text color on most of the toolbars is white, which apparently triggers Firefox to flip to a black background rather than staying with the original white background.

I don't wish to change the theme. All I want is my black-text on white-background drop down colors back.

Any suggestions? Please help. This is really annoying.

Asked by klgrube 1 year ago

Last reply by Terry 1 year ago

  • Archived

Scratch quick find key lock.

Customizable/removable keybinds. / and ' both make Quick Find appear which also (on Scratch) locks the key to be held after release (I had to hold ctrl and the key to mak… (read more)

Customizable/removable keybinds. / and ' both make Quick Find appear which also (on Scratch) locks the key to be held after release (I had to hold ctrl and the key to make it stop detecting key pressed) I even made a script to detect which keys were pressed and I used that to find the culprit. ngl this is why Edge is better lololollolololololololololoollollolloololllool also I can't upload video for this report so go to vid here for that: https://youtu.be/NYSJOuGXo3k

Asked by diamondyoshi33 1 year ago

Last reply by Dropa 1 year ago

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Enlarge menu bar font and reduce spacing between bookmarks in dropdown list?

I want to enlarge the font in the menu bar WITHOUT enlarging/zooming all web content - JUST the menu bar. And I want to make the bookmark dropdown list single spaced wit… (read more)

I want to enlarge the font in the menu bar WITHOUT enlarging/zooming all web content - JUST the menu bar. And I want to make the bookmark dropdown list single spaced with no padding. Can't find any solution to these issues.

Asked by gfdaley77 1 year ago

Last reply by Paul 1 year ago

  • Archived

All maps show wrong location in Firefox but correct location when using Chrome. How do I fix that?

Windows 10 Lenovo Yoga laptop, no GPS chip from its spec sheet. Firefox browser running bing and google maps thinks I am "near" a place I was two weeks ago. I was never… (read more)

Windows 10 Lenovo Yoga laptop, no GPS chip from its spec sheet. Firefox browser running bing and google maps thinks I am "near" a place I was two weeks ago. I was never actually there, I was 20 miles away from where it thinks I was a couple weeks ago and now I am 320 miles from there. Firefox is up to date 105.06 from the about field says current.

Chrome websites know exactly where I am, and has been correct all the time. Bing Maps, Google Maps and MapQuest Map know exactly where I am on Chrome!

Why do they think I am hundreds of miles away when those same map websites are run on Firefox?


We travel in an RV so every 4 or 5 days, we move 50-100 miles. Microsoft Map thinks I am in the same spot as Firefox, and I have changed its default location each time we move. But it thinks we are still someplace else, same as Firefox.

I have done all the usual checks, troubleshooting mode, reboots, location settings, checked to verify NO Proxy is set. No VPN is running.

I really want to keep using Firefox, but this is begining to make me wonder why as its been going on for a couple months now. We have been traveling in an RV for 6 years during the summers, and never noticed this before.

I did buy an external GPS dongle for Windows but none of the maps programs see it, except the app made to test the dongle. BU-353W10, a windows 10 gps dongle. I tried a couple others, similar results, they cannot see it.

Asked by Bills 1 year ago

Last reply by Bills 1 year ago

  • Solved
  • Archived

Timezone issue

The timezone on my Gmail and a few other sites automatically changes to Africa/Abidjan time on Firefox. This is not an issue with my device as I've checked the timezone o… (read more)

The timezone on my Gmail and a few other sites automatically changes to Africa/Abidjan time on Firefox. This is not an issue with my device as I've checked the timezone on system preferences and it is correctly set to my local time. Additionally, the timezone appears to be correct on other browsers. I checked Firefox on another device and found the same problem.

Asked by aashiesh.jadhav 1 year ago

Answered by cor-el 1 year ago

  • Archived

Sync & Saved Passwords Not Working

Yesterday I noticed that my saved passwords were not being retrieved from Firefox. I did do a Windows update before this happened. None of my passwords are able to be ret… (read more)

Yesterday I noticed that my saved passwords were not being retrieved from Firefox. I did do a Windows update before this happened. None of my passwords are able to be retrieved. My Firefox account says my sync is not working & that my account is disconnected. Which is weird bc I'm actually signed in to Firefox now - able to see my user name. What's going on here & how can I fix it? Thanks!

Asked by michellestarr22 1 year ago

Last reply by cor-el 1 year ago

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how to change primary email address

I need to change my primary email address as my previous provider will cut off forwards to my new address. How to do I do this? OLD EMAIL: nelda2017@cox.net - my NEW e… (read more)

I need to change my primary email address as my previous provider will cut off forwards to my new address. How to do I do this? OLD EMAIL: nelda2017@cox.net - my NEW email: nep4393@gmail.com

Asked by Nelda 1 year ago

Last reply by cor-el 1 year ago

  • Archived

browser window shifted to right. scroll bar not showing

In Firefox loading the browser I can't scroll on many pages including my email program Private Email and my website. The right scroll bar doesn't show nor does the top of… (read more)

In Firefox loading the browser I can't scroll on many pages including my email program Private Email and my website. The right scroll bar doesn't show nor does the top of the page. I have cleared the cache, cookies and uninstalled Firefox and I still have the problem.

I have the right scroll bar in Chrome but not in Firefox. What's up? How do I fix it?

Thank you, Paula

Asked by hellokumara 1 year ago

Last reply by hellokumara 1 year ago

  • Solved
  • Archived

Email time stamp

I recently deleted some email from my Yahoo.mail account and asked for it to be restored by Yahoo yesterday. Today the time stamp on all of my incoming mail is wrong. I c… (read more)

I recently deleted some email from my Yahoo.mail account and asked for it to be restored by Yahoo yesterday. Today the time stamp on all of my incoming mail is wrong. I contacted Yahoo and they said that I needed to enable my location to Yahoo from within Firefox. Yahoo is not listed as requesting permission so I am not able to enable the location for them. I switched to Chrome and the time stamp in Yahoo was correct. I exited Firefox and tried reloading yahoo.mail, but it did not fix the time stamp problem. They suggested I contact Firefox. How can I fix this?

Asked by harrisonpatti 1 year ago

Answered by harrisonpatti 1 year ago

  • Archived

How to add a custom search engine?

I want to add a custom Google search but there is no obvious way to do this. Firefox for Android will just let you enter the search URL and name it. Chrome also allows … (read more)

I want to add a custom Google search but there is no obvious way to do this. Firefox for Android will just let you enter the search URL and name it. Chrome also allows this.

Asked by technomad 1 year ago

Last reply by Terry 1 year ago

  • Archived

Security key problem

Hello! I want to register a security key (Fingerprint) for a website called Roblox, but it doesn't work. It says: "www.roblox.com wants to register an account with one of… (read more)

Hello! I want to register a security key (Fingerprint) for a website called Roblox, but it doesn't work. It says: "www.roblox.com wants to register an account with one of your security keys. You can connect and authorize one now, or cancel."

Can you help me please? Thank you very much! :)

Hubert Delaporte

Asked by Suspicious Ducky 1 year ago

Last reply by Suspicious Ducky 1 year ago

  • Archived

Need instructions on how to open XFA-based pdf

I have what I think is a simple or basic version of Adobe Acrobat Reader for reading pdf's. I need to be able to work with an XFA-based pdf which can't be done with Acrob… (read more)

I have what I think is a simple or basic version of Adobe Acrobat Reader for reading pdf's. I need to be able to work with an XFA-based pdf which can't be done with Acrobat reader on Firefox. The Adobe help page gives instructions on how to do so in Firefox here: https://helpx.adobe.com/livecycle/kb/xfa-forms-firefox-chrome.html However, those instructions don't appear to work with my version of Firefox (which I think is up to date). Basically, those instructions tell me to "choose Tools>Options" and then click "Applications." Those instructions are apparently out of date and Adobe Acrobat hasn't updated their instructions accordingly. Is there an alternative to allow me to work in an XFA-based pdf on Firefox? Thanks for your help and assistance.

Asked by Tom 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Account hacked! HELP!!

I hope someone can help! My Firefox account was hacked as was the email connected to it. I currently have no access to the primary email. I thought I added a secondary… (read more)

I hope someone can help! My Firefox account was hacked as was the email connected to it. I currently have no access to the primary email. I thought I added a secondary email, but I never got a password reset email so maybe I didn't. In any event, how can I contact Firefox to lock the account? I have a lot of sensitive information saved and I need that to be locked or better yet, erased.

HELP!!

P.S. - This refers to a different Firefox account than the one I am currently signed in with

Asked by marcusinmilw 1 year ago

Last reply by James 1 year ago

  • Archived

Roll back a Firefox Update Options

Hi! I am an active user of Canvas LMS and I believe the most recent update of Firefox is breaking parts of the website (dashboard never finishes buffering and assignmen… (read more)

Hi!

I am an active user of Canvas LMS and I believe the most recent update of Firefox is breaking parts of the website (dashboard never finishes buffering and assignment details never show up). Right now I am forced to revert to a chromium based browser to use Canvas which is very incredibly inconvenient, and until the issue is resolved, I'd like to stay on Firefox 105.0.2 instead of 105.0.3. I know rollbacks are not favored at all, so if there are other options I'd be open to trying them, but I need an answer soon.

Thank you!

Asked by shrek2001 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

How to open mailto links in new tab?

Hi! In my firefox 105.0.3 I am logged in to my Office365 Outlook webmail. I have also configured firefox to handle mailto so that it opens outlook.office.com webmail. Wh… (read more)

Hi!

In my firefox 105.0.3 I am logged in to my Office365 Outlook webmail. I have also configured firefox to handle mailto so that it opens outlook.office.com webmail. When I click a mailto link on a homepage it opens up a new mail to compose but in the same tab. So my question is, is it possible to make firefox open the compose page in a new tab?

Thanks

Regards Jonas

Asked by jonas.larsson 1 year ago

Last reply by jonas.larsson 1 year ago