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firefox browser occasionally downloads unknown htm files

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely … (read more)

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely no idea why this is happening or in what situation this happens. Has anyone heard of or solved this kind of situation before?

Asked by allegro6335 5 days ago

Answered by cor-el 5 days ago

  • Solved

Firefox has no connection to the Internet

Dear All: Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no … (read more)

Dear All:

Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no new tab but message: FF is already running but is not responding. The old FF process must be closed to open in a new window. Click to close. a new empty tab pops up without starting FF manually. Close through X Restart brings the same message as above - no window. Have to end FF in Task Manager.

Uninstalled and reinstalled three times - no change.

I'm using Windows 10 and Avast One, Firewall checked - is open for FF.

I appreciate your comments and help. Best wishes Henning

Asked by HenningNE 2 days ago

Answered by HenningNE 1 day ago

  • Solved

Cannot Log Into Google

When I try to log into Google I get this message: This browser or app may not be secure. Try using a different browser. I am using Firefox 91.13.0 ESR (64bit). I have be… (read more)

When I try to log into Google I get this message:

This browser or app may not be secure. Try using a different browser.

I am using Firefox 91.13.0 ESR (64bit). I have been using the 91.x ESR releases for a while now and this is a new problem that I never had before.

Asked by Lmhess1 1 week ago

Answered by Lmhess1 1 day ago

  • Solved

Firfox 105.01 is down and it's not possible to start

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am ver… (read more)

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am very unhappy about this. I didn't load a new extension, didn't use new antivirus software. Firefox has already been uninstalled and reinstalled. The problem is not solved. I've also cleaned Firefox a few times, but the problem still persists. There are no crash reports as Firefox just closes and doesn't crash. I can start safe mode. I am sending the Troubleshooting information.

Thanks for your help, Firefox is the best browser! Greetings Silke

Asked by silke.lubich 2 days ago

Answered by silke.lubich 1 day ago

  • Solved

Video causes browser to display white screen

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visua… (read more)

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visual glitch and on Twitch, the video will crash and need to be reloaded, but otherwise nothing else happens.

Asked by wafflemansa 3 weeks ago

Answered by wafflemansa 1 day ago

  • Solved

Tried Everything, Still no sound on Firefox!

OK, I have read (ad nauseum) every Fix to not getting sound while using Firefox. I disabled Hardware accelerated Graphics, Cleared cache, cleared history, disabled all ad… (read more)

OK, I have read (ad nauseum) every Fix to not getting sound while using Firefox. I disabled Hardware accelerated Graphics, Cleared cache, cleared history, disabled all addons, updated Firefox, uninstalled and reinstalled Firefox, etc. Nothing has brought the sound back.

I have sound on my computer and on games and in Google Chrome and Microsoft Edge but not Firefox. Anyone know something that I may be missing? PLEASE HELP! I wish Mozilla had Tech Support! :(

Asked by waandrsn 3 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

Update 105.0 focus on address bar on startup

My Firefox (Windows 10) updated to 105.0 this morning. I have https://www.google.co.uk/ as my homepage and Firefox always used to focus on the Google webpage search bar o… (read more)

My Firefox (Windows 10) updated to 105.0 this morning. I have https://www.google.co.uk/ as my homepage and Firefox always used to focus on the Google webpage search bar on startup.

Now it focuses on the address bar instead (i.e. https://www.google.co.uk/ is selected). How can I make it focus on the webpage search bar on startup again instead?

I already found this thread from last year https://support.mozilla.org/en-US/questions/1334131 and tried changing browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false but it didn't have any noticeable effect and the issue is still present.

Many thanks.

Asked by puzzled42 4 days ago

Answered by Terry 3 days ago

  • Solved

Tabs not being restored when restarting Firefox

I have tried searching all self help topics. I have tried all available settings options. I have upgraded to the latest version 104.0.2. However, nothing seems to fix my … (read more)

I have tried searching all self help topics. I have tried all available settings options. I have upgraded to the latest version 104.0.2. However, nothing seems to fix my problem which is that Firefox will not restore my previously open tabs when I reopen it. This problem started a few weeks ago. I have selected [Open previous windows and tabs] I have selected [Firefox will remember History]

Can you please help

Thanks Fred

Asked by mjbmail32-reg 1 week ago

Answered by mjbmail32-reg 2 days ago

  • Solved

GMail log in

After several years using Firefox my log in to GMail ceased to work. The address shown (https://mail.google.com/mail/u/0/?pli=1) when I tried to log in produced no respon… (read more)

After several years using Firefox my log in to GMail ceased to work. The address shown (https://mail.google.com/mail/u/0/?pli=1) when I tried to log in produced no response whatsoever. Other websites loaded normally.

I tried Chrome instead and logged in successfully. I have restarted my computer but the problem remains.

Asked by geoffrey.collinge 4 days ago

Answered by geoffrey.collinge 2 days ago

  • Solved

Can i disable ctrl + m shortcut?

Hi, Often the ctrl + m (mute tab) shortcut gets in my way while using the browser as i use this shortcut in something else. I would like to know if it is possible to disa… (read more)

Hi,

Often the ctrl + m (mute tab) shortcut gets in my way while using the browser as i use this shortcut in something else. I would like to know if it is possible to disable that.

Thanks. (Message written using Google Translate)

Asked by josevneves 3 weeks ago

Answered by Terry 3 weeks ago

  • Solved
  • Locked

My website is not opening in Firefox.

Hey guys, whenever I tried to open my website in firefox the popup appear that unable to open it on this server but when I open my website on chrome it is working fine. I… (read more)

Hey guys, whenever I tried to open my website in firefox the popup appear that unable to open it on this server but when I open my website on chrome it is working fine. I am embarrassed please let me what should I have to do.

Asked by Ethan Levy 3 days ago

Answered by Ethan Levy 3 days ago

  • Solved

Cursor focus goes to address bar, instead of search box, when opening a firefox window - started after 105.0 update.

See abstract. Updated to Firefox V105.0 today, and now the cursor starts in the address bar, instead of the search box middle of the page. I have tried that "about:config… (read more)

See abstract. Updated to Firefox V105.0 today, and now the cursor starts in the address bar, instead of the search box middle of the page. I have tried that "about:config handoff" fix and it doesn't work for me. I think this is about the third or fourth time we have lost the "cursor starts off in the search box" functionality in the last few years, after a Firefox update. Can you code writers leave it in the search box? Please?

Asked by MrSensible 3 days ago

Answered by MrSensible 3 days ago

  • Solved

Update fault

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as… (read more)

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as always worked before update

Asked by allan.pool 2 weeks ago

Answered by cor-el 6 days ago

  • Solved

Add-on Hotkey Broken after v104

The hotkey for add-on "600% sound volume" has been broken since the last version of 103. (now 105.0 still not fixed) The hotkey is "Ctrl+Shift+v", which opens the pop-up … (read more)

The hotkey for add-on "600% sound volume" has been broken since the last version of 103. (now 105.0 still not fixed) The hotkey is "Ctrl+Shift+v", which opens the pop-up window of the add-on, and then it allows using arrow key and number to tweak the volume bar. Now all hotkey not working. The arrow keys do not work even if you manually open the pop-up window.

Asked by Jenee 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Address bar bug after opening Firefox

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for… (read more)

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for Windows 10 (64-bit). I can't find any option to prevent this from happening. whatever is happening there, it's not useful to me.

Asked by laniakea_0 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

YouTube blacks out entire screen while watching video.

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The … (read more)

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The best way I can describe this problem is that every time I decide to scroll down to see the description or read a few comments, the entire screen on my laptop goes black regardless if it's on default view or full screen.

Even though that does sound like a crash, the audio still plays, and if I power the computer to sleep mode and log back in, the window of the video automatically scrolls up and everything is back to the way it was (but I did had to restart the laptop once because it also visually broke my mouse pointer). The only way I can get around this problem is to pause whatever video I watch and then scroll down, and no black screen occurs.

I don't know if I'm the only one who has this problem, but I've never had this issue happen in past versions of FireFox. If there is another way to fix this problem, I'll be glad to take anyone's possible suggestions/solutions.

Asked by dashoobi 4 days ago

Answered by techguy150 4 days ago