Firefox Support Forum

Hi, signing in to addons.mozilla.org always prompts me to enable 2FA, and there is no way to progress without doing so.

I've disabled 2FA because I need it that way, but Firefox force me to enable it.

I'm NOT a developer. How do I fix that?

Thanks in advance.

I have four mailboxes using Comcast/Xfinity. One of the four does not appear in Firefox. It DOES appear in Edge and Thunderbird. I asked about this about a month ago and the mailbox appeared. But in the past week it has once again gone missing.

No matter how many articles I read on how to get my passwords to save, no matter how many times I check the settings yes they're still all correct, after an update (I think) firefox no longer asks to save passwords and doesn't volunteer any information about them.

Hi! Every time when I start Firefox anf whant to login in to for example my compayns webpage, Firefox ask me to log in. (Se picture) (the pupup window says "this pages ask you to login". My usernamn and password are saved but I physically needs to to press "Login" button. Why? cant this be managed somhow? I cant find amoung the options.

Thanks, Mattias

I played same Youtube video on Firefox and on Edge and Firefox uses way more data(I/O write bytes) I/O writes and I/O Read bytes than Edge. I added the screenshot.

pm: I ran Firefox in Safe mode and with Sessionstore disabled . Some say it is because of History, but I dont want to delete it.

Dear Sir or Madam,

I'm running 101.0.1 and spell check no longer works on any mail app like Gmail, Outlook, Yahoo, BT Mail. If I use Chrome or Edge then spell check works correctly. This is despite my Firefox Settings being as below.....

Language Choose the languages used to display menus, messages, and notifications from Firefox. ENGLISH GB Set Alternatives… ENGLISH GB Choose your preferred language for displaying pages. Choose… ENGLISH (United Kingdom) (en-gb) Check your spelling as you type = Tick (Yes)

Could you please advise a fix?

Kind regards,

Neil.

P.S. If I use Chrome or Edge then spell check works correctly.

I have a new Synology DS420j that requires a secure connection to let me sign in. ATM I can only sign in by scrolling back through my e-mails, finding the relevant one from my first sign-in with the new box and calling that one up.

However, the initial exception has since expired, and I cannot download/instal a new version of such a certificate.

Many thanks in advance!

Rgds,

L M Huesch a.k.a carioca Charlotte Bay 2428 Australia

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing the IP address of the Fritz!Box doesn't help, because there is "no connecting" beyond the PC. The hardware works, so I can send and receive emails, but I can't access the internet via the firfox browser. Stepping back to 99.0.1, I had to "create a new profile" and all my previous ( before the update to 100.0.1 ) settings were lost, all bookmarks vanished ... I am rather angry, you know? This mail I'm sending via my notebook, as I this connects via 100 Mbit Lan network from an other room and as I had to "register" just to be able to complain ...

Hello,

I've been corresponding with LastPass about this, but they now refer me to Firefox support.

I am using: Windows 11 Pro: Version 10.0.22000 Build 22000 Firefox browser: 101.0.1 (64-bit) LastPass Add-on for Firefox: 4.97.0.2 Phone: Samsung Galaxy S9+ with Android 10.0 LastPass Authenticator app on phone installed: version 2.7.0

Hello,

Enabling LastPass authenticator/passwordless has worked for my Chrome and Edge browsers on my Windows 11 PC [LastPass Version: 4.97.0]. However, it does NOT work with Firefox, so I need further help.

When I close the Firefox browser [version 101.0.1 (64-bit)]and re-launch it, then click on the LP extension icon [version 4.97.0.2] I first get a LP pop-up requesting “Accept Permissions” (see attached screenshot).

When I click through that with Accept, I get a regular LP login prompt requesting both my email and master password.

After I enter my credentials, THEN I get a Multifactor Authentication pop-up on the PC and the Authenticator [version 2.6.0] app prompts on my phone [Samsung Galaxy S9+ with Android 10.0]. (see screenshot) When I use the phone to enter Accept and my Authenticator PIN, then the browser extension is logged on as I would expect.

If I leave Firefox open and log out of my LP account then click the browser LP icon to log back in, I get the Use Authenticator button. When I select it, the Authenticator app on the phone pops up and log in is smooth, as I would expect.

However, when I click on the LP icon on the Firefox browser, I get (another) notice that I can activate Passwordless (see screenshot). When I accept that, I have to provide my master password again. Even though I have turned on the Passwordless feature several times, If I close Firefox and re-open it, and then click on the LP icon, it does not invoke the Authenticator. Instead, I have to repeat everything. It seems like closing Firefox does something to delete the Authenticator option saved in LP/Firefox.

In both Chrome and Edge, I have settings to delete browser history when they are closed. This does not seem to affect the Authenticator behavior. However, I have set the same settings in Firefox to delete browser history on close, but the Authenticator behavior is not as expected.

What setting in LP or Firefox can be used to have the Authenticator setting survive the browser being closed? Also, how do I avoid having to go through the Permissions prompt every time I launch Firefox and try to open the LP extension?

Thanks, Dave Hejde (970) 219-8843

Hmmmm. Firefox support is not accepting multiple image uploads. How can I get them associated with this submission?

bold textI cannot find this malware in the settings anywhere, I assume it hides itself very thoroughly- I have tried the usual tricks, looking in extensions and add ons. There are a number of solutions if you google it but they all seem to be useless or want you to pay for various malware removers- which probably dont work. Any help much appreciated .

Hi, I want to enable notification for firefox on my windows 10 , but the app name in not showing in settings app to push notification. All of the other browser are in the list.Please provide a solution for this.

Hi all,

Despite all my searching, I have not been able to find a solution to this issue that works for me. When I start watching a youtube video, it plays fine, zero interruptions. However the moment I touch the seek bar, pause the video for a moment, anything that interrupts the playback, I cannot watch more than 2 seconds of video before it will pause as if buffering for a few seconds, play again for a few seconds, pause again etc etc. over and over and over, making it impossible to watch any video at that point. Refreshing the page will fix it, but if I have to use the seek bar to get back to where I was, then the exact same issue will re-occur.

There is zero issue with playback on other browsers, such as chrome or edge.

I have tried enabling/disabling hardware acceleration, various codecs, user agents, refreshed firefox, started it in troubleshooting mode etc, nothing has helped.

I entered my password accidentally into the username field on a webmail page. It keeps showing several entries I made in the past every time I log in. How do I get rid of these entries? I searched the subject and all the suggestions of deleting it in the dropdown box with SHIFT+DELETE or CTRL+DELETE don't work.

I also use Vivaldi browser and I have the same issue when logging in to webmail. The list of usernames is different from Firefox so I know the lists are tied to the particular browser. I was able to delete the entire list with Vivaldi and I logged in to webmail and auto-fill list is gone. Can't do the same in Firefox. Please help.

I've received notice via a class action suit settlement that my e-mail address was acquired in a data breach of Capital One / Amazon Cloud Services in March-July of 2019. I cannot find this on monitor.firefox.com - nor does Capital One appear in the comprehensive monitor list of all data breaches. Is there a way to alert firefox of this breach and/or why is this breach not appearing there? Thanks.

In every other App (PC and browser) my mouse scroll wheel behaves normally but with Sheets, in Firefox browser, the slightest wheel movement causes the sheet to scroll dozens of lines at a time. It doesn't misbehave with Sheets in Chrome. I've tried changing mouse settings and settings in Firefox but to no avail. Is there a setting somewhere in Sheets or Firefox that I can change to reduce the scroll speed?

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

The latest update for Wondows 10 prevents Firefox (and Edge) from loading. Everything works fine once I've uninstalled the latest update so the problem is clearly theirs. I can't be the only person experiencing this problem but contacting Microsoft is next to impossible. I wonder if you can: 1) alert them to this issue; and 2) pressure them to fix it as constantly uninstalling the updates is a pain!

Whatever you changed is not allowing my bank to sign me in without jumping through hoops. They said I need to get you to allow their cookies - how do I do that for a specific site?