Firefox Support Forum

Hi I have been a user of Firefox for many a year, and this is the first tme I've come across an intrusive problem. Since updating to the latest version, I find I can no longer change the icon on a URL shortcut. I had quite a few of them, which helped distinguish (obviously) what I might want to select. That was then. Now, I have a load of indistinguishable Fireox logos which make finding the shortcut I want imossible. On going to change the icons, I find the Website Document tab in properties is no longer there .. while I have Firfox installed. Remove Firefox and the capability magically returns. I have re-installed Firefox in case of corruption, with no change. Before I remove Firefox permanently (which I'd be loathe to do), does anyone know the cause ... or solution or workaround?

i recently lost my computer to destruction. i have a number of files saved by Mozilla backup on a thumbdrive. i have several backup files dating from 2014 all the way until now. after re-installing Firefox on a new computer, i tried MozBackup to restore my old Firefox from the latest file dated a coupla of months ago this year. the files have names like Firefox 16.0.2 (en-US) - 2013-01-05.pcv or .pfc. when i tryt and load it into backup it saysit isn't a valid backup file. how can i get this to work?

FF updated yesterday with the new Ubuntu 22.04 (Pop) update to 99.01. Since the update the volume control inputs are essentially disabled on all web sites, and they default to max - even when muted.

Example - youtube - all videos play full volume Reddit - even muted videos play full volume

The volume can now only be controlled by the system slider.

The same behavior does not occur in other browsers - e.g. Chromium, Opera, etc.

Can anyone assist?

When I open https://www.washingtonpost.com/ it loads but after a few seconds it goes blank. This started a few days ago and only happens on firefox.

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I never changed any settings and the autofill setting is on.

Please help!

Alex

I am sending tabs from Firefox mobile to Firefox desktop (Arch Linux) (on a regular base for years). All worked fine. After a new install two weeks ago the Firefox desktop receives the tabs and opens them as supposed. But after a day or three when I open Firefox desktop it opens all previous tabs again together with the newly sent tabs. I deleted the Firefox profile and installed from Firefox sync but the problem occurs. I deleted all devices in sync and added my 2 devices (desktop and mobile) again but it didn't work. Does anybody have a similar problem (and a solution)?

I've noticed that some websites will endlessly spam the console (in developer tools) with rubbish, and I would like to be able to block that from happening. I'm ignorant about this sort of stuff in general, and it confuses me how a website can even access my browser's console to begin with.

The latest example I came across which caused me to finally ask about it, was some strange JavaScript spam with some kind of < div > (had to edit this with spaces to show it in the post) structure containing over a thousand characters. This entire thing gets spammed in the console at a rate of a few every second. I recorded a short gif of it, which imgur seems to have converted into a video: https://i.imgur.com/dosMZjo.mp4

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear my log in name or stop firefox from trying to fill it in for me.

After the most recent update to the browser, I am no longer able to successfully login to many websites. Example for me include: Xcel Energy, Aol Mail, my local City Utility website and no doubt others I have yet to discover.

I know this is a browser dependent issue because Google Chrome is still able to access these sites just fine, but after the latest update to Firefox it no longer can.

It's able to load the login page and the site, but login in specifically returns either an error that shows on the webpage, or the URL displays some form of error code. Or in AOLs case it simply says "Uh oh. Looks like something went wrong. Please try again later." with a length authorization error code in the URL.

Any help with this would be appreciated. I've cleared Cookies, Cache, Active Logins and every other History Clearing option set to "Everything" as the length of time back to clean-up.

Like I said, this is a Firefox dependent issue due to Chrome accessing these sites just fine. I'd rather stick with Firefox over moving to Chrome but if no one can solve this problem then I guess it'll finally be time to ditch Firefox sadly, even though I've been using it since the early 2010s.

OneDrive links recently stopped opening (browser tab shows the OneDrive icon but the page shows no content); Edge continues to open the links. I am running Firefox 99.0.1 (64 bit desktop).

This is a moan more than a question. About every six months or so my bookmark sidebar disappears because i have clicked Control and B without meaning to. And that is how to get it back again. Except, I never remember and search all over the page (View, Options etc) without finding how to get it back. So I eventually do a search for how to recover it and find all the archived guides from when other people had the same problem and the same question and ther same frustration. So my moan/quesion is this: why the blankety blank, doesn't Firefox add something into the menu (View or Options or somewhere) that says "Show toolbar permanently". Would save all this frsutration and irritation. The impression I get is that Mozilla thinks we should not want to have the menu on screen all the time. But that is the problem with users! We have our own way of doing things! Please!

Since the latest Firefox, I cannot load Bell Webmail when I am using my VPN. Everything works fine with Edge. I am not tech savvy, but is there something in "settings" that should be adjusted. Bell says that Firefox is the problem. Alan

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am desperate trying to read them. Thank you! Shirley Savva

Hi,

I've upgraded to Firefox 99 (on Linux) and a website that works fine in Firefox 88 and Chromium 101 has stopped working for me - I can't get the log in form to show up.

This is in a standard window (as opposed to private) with all add ons disabled, Enhanced Tracking Protection switched off for the site and protection settings set to 'Custom' with everything switched off (and same with protection settings set to 'Standard').

The website is:

https://www.riverford.co.uk/

and then click on person icon in the top right corner.

I'm having similar problems with other websites, eg

https://www.ebi.ac.uk/interpro/

in a private window (but weirdly works fine in a standard window) - click on 'Example protein sequence' to fill in a sample sequence and then press 'Search'. In a standard window this works but in a private window the 'Search' button doesn't work. (If the search button does work for you, please delete the job afterwards by clicking on the rubbish bin/trashcan icon so as not waste their resources.)

Recently pdf files I download are getting saved in my Downloads folder automatically. They are also opened in Adobe Reader as specified in settings. I don't know what version this started with but it didn't always happen. I don't want these files filling up my Downloads folder so how can I prevent this?

When I load Amazon.com, the webpage is a lot of text and random pictures. Amazon's layout is broken. I loaded the same page in Chrome and Safari without a problem. I reinstalled Firefox 99.0.1 without any improvement. Please fix.