Firefox Support Forum

My bank requires Firefox version 104 now to log-in for security. I have an older Mac, running IOS 10.9.5 (can't update any further) and Firefox 78.15.0. Am I stuck buying a new Mac?

I cannot download Amazon assistant. It says I have to install firfox to get it, I already am on firfox but can’t find to download. If I go to Amazon it says the same thing I must download Firefox. I had the same problem with chrome.

Hello, it is possible to change this orrible black firefox icon on Dock? it is orrible... a black hole.... There is possibility to change with clear icon? thank you

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it says "An error occurred while trying to save this password" and at the top a small bar appears saying I need to enter my primary password to log in, despite the fact that I'm already logged in and when I click the log in button it just goes back to the logins and passwords page and nothing has changed. I've tried quitting and restarting, changing all my preferences, nothing works. I've googled everything I can think of with no answers to my issue. Please help or I'm going to give up on Firefox and never use it again!

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

I purchased ID Resolve but there is no Add On for it that I can find. It only seems to work on Chrome & Safari which I do not want to use. The online software is running "Iris" and works well with Chrome, but I prefer to use Firefox, please help.

I have been trying to attach Excel files to my emails on my MAC but they cannot be opened by the recipients. How can I get my Word and Excel files to be opened when I attach them?

I own an Intel-based Macbook Pro using iOS 10.11.6, on a 2.4 GHz Intel Core i7 machine. Which version of Firefox can I download and use on this machine. 16 GB ram and 15 inch, late 2011 model?

Don Ricks

Hi, I need to download Firefox 78.0 for my Mac OS X Yosemite version 10.10.5 but I can't find it. Can you please help me, letting me know from where to download it? Thanks, Ro

Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome as Ancestry suggests?

I use Firefox for going onto AOL and keep getting the message below. Would appreciate talking with someone and even better, getting onto my MacBook Air and help me out. Talking is most helpful. Tim

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.effulgencefoundation.org. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web (you might be connected but behind a firewall)

I have just installed the Window Titler add-on for labelling Firefox windows.

As soon as I did and as soon as I completed the step in the customise page to add Titles to windows (tick bottom left box), I have lost the functionality to select any of the overall standard Firefox Menu options across the top: everything from Firefox to Help are visible as per normal, but I can only actually click on 'Firefox' to make it do anything. File, Edit, View, History, Bookmarks, Tools, Window and Help are all there still but are unclickable - nothing happens on any of them.

I can click the hamburger menu on a window toolbar and select menu options there. But the overall one is as above. How can I get it working?

Since my upgrade in Firefox my home page when I open it fills only half the screen. I can enlarge it but that's a pain in the rear. Every time I go out of Firefox and then return to the home page it is half the width of the computer screen. How do I get to make the full screen my default? Thanks Richard

I recently got a new Mac, running Ventura. When I did I lost the second toolbar that used to be in Firefox, the one that shows frequently used programs, like Google, Apple etc. Instructions say to click on Firefox and select Preferences, but there is no Preference under Firefox. I tried looking under Tools and got no where. What do I need to do?

duplicate of /questions/1433030 thread.

I‘m somewhat uncertain: I downloaded the Firefox Installer from (I believe) Mozilla.org via Edge. When I tried to Upload the file to VirusTotal I got errors first and it only worked after restarting the laptop.

The file hadn‘t been analyzed so far (which surprised me), 1 out of 72 scanners claimed to have found a Trojan but what bothered me more was that according to VirusTotal the file was compiled in 2018 with Microsoft Visual C/C++ 12.00.8168. It was also somewhat smaller than the last Installer I downloaded (342kb vs. 390kb), although both should be version 18.05.

So I‘m a little concerned if the downloaded file is legitimate?

Since like 2 weeks, Firefox on my M1 MacBook keeps crashing. This is really annoying which is why I have to consider switching to Brave.

Does anyone have the same problem?