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Mozilla recovery codes

The txt document codes I was given to save to my computer were corrupted in a recent windows update gone wrong. Can you give me those codes back, or are there other route… (read more)

The txt document codes I was given to save to my computer were corrupted in a recent windows update gone wrong. Can you give me those codes back, or are there other routes I can take to correct this?

Asked by robno538 3 months ago

Answered by Kiki 3 months ago

  • Solved

Why is there no order to the dropdown Window menu?

I can't understand why the Windows menu shows us all the open windows, in no order whatsoever. Not chronological or alphabetical, just random placements, making finding a… (read more)

I can't understand why the Windows menu shows us all the open windows, in no order whatsoever. Not chronological or alphabetical, just random placements, making finding anything a dizzying & time consuming experience, as I have to look up and down each & every time. I don't know of any other browser that gives no option as to how to sort this lis.

Asked by StevenCee 2 months ago

Answered by human321 1 month ago

  • Solved

How do I remove the List all Tabs button

So I just updated to version 106.0.1, and I noticed something new in the far right corner of the screen, an arrow with a dropdown function listed as view all tabs. I have… (read more)

So I just updated to version 106.0.1, and I noticed something new in the far right corner of the screen, an arrow with a dropdown function listed as view all tabs. I have no need for this and tried to use the customize toolbar option to remove it. It did not work. How do I get rid of this thing? It's just kinda taking up space on the screen as I doubt I'm ever gonna use it.

Any tips here?

Asked by Marc7 3 months ago

Answered by cor-el 3 months ago

  • Solved

Picture in picture is not appearing

Yesterday I had Picture-In-Picture (shortened into pip for next mentions) working on youtube, then after one day, PIP no longer works on any of the websites, including yo… (read more)

Yesterday I had Picture-In-Picture (shortened into pip for next mentions) working on youtube, then after one day, PIP no longer works on any of the websites, including youtube. I tried disabling and enabling pip, entering troubleshoot mode, and none of them worked. Not reinstalling because it will be annoying to log in everywhere I've had account at.

Any solution?

Asked by khat 2 months ago

Answered by khat 2 months ago

  • Solved

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 3 months ago

Answered by MarkWithC 3 months ago

  • Solved

Cannot use Idagio.com web player in Firefox since update to 107

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever. … (read more)

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever.

Asked by apare3 2 months ago

Answered by apare3 1 month ago

  • Solved

Search fails most of the time. Times out, no message. Just quits.

If I key a search term into the browser bar and hit enter it begins searching. About 95% of the time nothing happens. No message. I just notice the 'x' to stop the search… (read more)

If I key a search term into the browser bar and hit enter it begins searching. About 95% of the time nothing happens. No message. I just notice the 'x' to stop the search is gone, and a 'retry' circle replaces it.

This has been going on for months. I have used firefox for years. I have renewed it, replaced it, removed all addons, accepted updates usually each day. stopped accepting updates. Refreshing, renewing, seems to help for a couple minutes. Deleting all history helped...maybe. I am on satellite internet. Also use chrome. Most of the time now, After I key a query in firefox, I switch to chrome and do the same query while waiting. Chrome works. Just doesn't have all my passwords and sites yet.

I am on windows 7 home premium. I have an AMD FX 6100 6-core CPU running at 3.3 Ghz. I have 8 gigs of RAM. I am not overclocking. I use Avast antivirus. A few months ago I bought the avast cleanup tool which was a massive mistake, I had already done all the things it wanted to try, it is just a nuisance. In settings, I have a message that says firefox is managed by my organization. I wish I could get rid of that. I would appreciate any help I can get. Thanks in advance.

Asked by danalex 2 months ago

Answered by danalex 2 months ago

  • Solved

force FF to ask me where I want to save bookmarks

The previous solution as outlined in https://support.mozilla.org/bm/questions/1361785 no longer works. The checkbox it describes no longer appears at the bottom of the Ed… (read more)

The previous solution as outlined in https://support.mozilla.org/bm/questions/1361785 no longer works. The checkbox it describes no longer appears at the bottom of the Edit Bookmark dialog. So what now?

Asked by schmibble 2 months ago

Answered by cor-el 2 months ago

  • Solved

Missing Window and tabs, not in history

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have… (read more)

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have not restarted Firefox, let alone my computer since the last time the window was seen (about half an hour ago). It's not in my Alt+Tab tray hiding. I don't even remember closing the tab--though it's possible my keyboard double pressed when I was closing another window. (It's old and has a tendency to double hit keys). But now I have lost a window with at least 20 tabs open--mostly things i had yet to deal with and don't remember the URL to get back to it.

What use is my history and ability to reopen accidentally closed windows if everything just disappears from it within half an hour after the window could've been closed?

I would prefer to keep most of my browsing on Firefox, but I can't constitute that if I'm going to lose months worth of saved tabs randomly.

Asked by tibursio 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Sound not working

Hi, It would be of great help to me if you could give me an advice how to fix my Firefox browser in order to be able to use it with sound. It used to work untill a few m… (read more)

Hi, It would be of great help to me if you could give me an advice how to fix my Firefox browser in order to be able to use it with sound. It used to work untill a few months ago, but once, with no reason, just stopped playing sounds , no matter if I accessed a news channel, Youtube or other site that uses sounds.. for this purpose I am forced to use Chrome or Microsoft Edge, but I like more Firefox. I mention that I have an i7 laptop with a Windows 10 OS. Thank you.

Asked by calinrednic 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Locked

Add-ons on title bar disappeared

For decades, the add-ons have been displayed on my title bar. Then I had some securities issues and to change some settings and somehow, the icons on add-ons disappeared… (read more)

For decades, the add-ons have been displayed on my title bar. Then I had some securities issues and to change some settings and somehow, the icons on add-ons disappeared from the title bar. Would like to restore them to the title bar. Can I?

Asked by jagman55 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved

YouTube video not working,buffering?

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so i… (read more)

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so its definitely not my internet connection.

I've already tried clearing my cache, rebooting, clearing it again and refreshing Firefox and the issue remains. Disabled adblocker as well. I am currently on version 106.0.5

Asked by spaceferret 2 months ago

Answered by spaceferret 2 months ago

  • Solved

Firefox Snap launches 'open with' error boxes when user/firefox account clicked.

I am having an issue with Firefox snap on Lubuntu 22.10. When I click on the Firefox account user image in the toolbar two error boxes open each time. I have attached an … (read more)

I am having an issue with Firefox snap on Lubuntu 22.10.

When I click on the Firefox account user image in the toolbar two error boxes open each time. I have attached an image of the error box.

Any ideas on where I could start with this?

Asked by Keith 2 months ago

Answered by Keith 2 months ago

  • Solved

White Space Blocking Bottom of Browser

Hello, Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom … (read more)

Hello,

Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom of the browser that blocks website content. When I click on it, it brings me to another task I have open, such as Microsoft Word or my desktop.

Chrome and Edge does not have this problem, I checked. It is relegated to Firefox only.

How can I fix this?

Asked by lianalynn13 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

how can I restore lost tabs? history/restore previous tabs doesn't have the lost tabs in it

A couple days ago, late, I accidentally closed my main Firefox window before a little window that I'd forgotten was there - and all my 76 tabs disappeared. 1st thing yes… (read more)

A couple days ago, late, I accidentally closed my main Firefox window before a little window that I'd forgotten was there - and all my 76 tabs disappeared. 1st thing yesterday I tried - 3bar / history / recently closed tabs - but the only thing in there was the one tab from the small window. Urg! I tried that and - 3bar / history / manage - where I could see my tabs but could only restore 1 at a time - not good for 76 tabs. I read a bunch of different questions about this same issue, and tried the suggestions, including some app called scrounge, but none of these restored my tabs. Help!!!!

Asked by annadroff 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Can't enable USB Devices about:debugging

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l L… (read more)

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l List of devices attached 013db356 device usb:336723968X product:OnePlus6T model:ONEPLUS_A6010 device:OnePlus6T transport_id:9 ```

On the device I've enabled "Remote debugging via USB". But when I click on "Enable USB Devices" button, nothing happens. I can see only "Updating..." message, then "Disabled" again.

Also no devices in the devices list, because USB Devices are disabled. "Refresh devices" does not make any changes.

Asked by snakedoc.md 2 months ago

Answered by snakedoc.md 2 months ago

  • Solved

CNBC tv failure

CNBC live tv (cnbc.com) fails when I press the play button. I have cleared cache, cookies and tried the troubleshoot mode. Using vanilla EDGE browser CNBC tv works. … (read more)

CNBC live tv (cnbc.com) fails when I press the play button. I have cleared cache, cookies and tried the troubleshoot mode. Using vanilla EDGE browser CNBC tv works.

Asked by hbruhl 2 months ago

Answered by hbruhl 2 months ago

  • Solved

Forward link from browser

When I try to forward a link from a webpage (using Firefox) it automatically sends it from my email address through Thunderbird. I'd like to switch the setting so it use… (read more)

When I try to forward a link from a webpage (using Firefox) it automatically sends it from my email address through Thunderbird. I'd like to switch the setting so it uses my Apple Mail email address. Is this possible?

Asked by tmacb 2 months ago

Answered by tmacb 2 months ago