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pop-up blockers

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and… (read more)

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and search for pop-up blockers, I am told "Sorry! There are no results in Settings for "pop-up blockers"; and instructed to visit Firefox Support. I have been sent on this circular quest three times now. Please help me.

Asked by hhonorr0421 2 months ago

Last reply by zeroknight 2 months ago

Undesired Bounce Back with macOS Keyboard Shortcut for 'Move Window to Right Side of Screen'

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In mo… (read more)

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In most apps that support the Move Window to... commands, this will simply move the window to the desired side of the screen when the key combo is pressed.

However, in Firefox the key combo will start the animation as normal but the window will then bounce back to its original location. It's only when the command is activated via a keyboard shortcut that it does the bounce back behavior, though; the command works as intended when activated from the Window menu in the menu bar or from Option + green button in the top left of the window.

The key combo I set up was Shift + Option + Command + Right Arrow, but I've also tried a couple of different key combos and they all did the same bounce back behavior. I've tried it on machines with different versions of macOS (Sonoma beta and Ventura) with the same result. The bounce back behavior also effects the Move Window to Left Side of Screen command.

Asked by Ian 4 months ago

Last reply by Dedede 3 days ago

Firefox VPN

1) Firefox advertised free apps when you signed up for vpn. However, when I signed up for vpn, I didn't get any apps. Did I do something wrong? Why didn't I get the free… (read more)

1) Firefox advertised free apps when you signed up for vpn. However, when I signed up for vpn, I didn't get any apps. Did I do something wrong? Why didn't I get the free apps? 2) I don't seem to be able to add the VPN two other computers. It seems to want to sell me (Again) the VPN. I don't want to buy it again, just add my existing VPN to other computers. 3) I have some Macs that run Parallel's. Do I need to add Firefox VPN do the Windows that is running on Mac. Or, does my Mac Firefox VPN somehow protect the windows without adding a separate VPN on windows?

Asked by jse3 5 months ago

Last reply by James 5 months ago

Mysterious pinned tabs keep appearing in my browser (for random somewhat spammy-looking websites). How can I stop them?

I've been noticing for the last month that after a few hours in a browser window, I'll suddenly have a pinned tab for some random website. Some for promotional things, ot… (read more)

I've been noticing for the last month that after a few hours in a browser window, I'll suddenly have a pinned tab for some random website. Some for promotional things, others in languages I don't understand, etc. At first I downloaded a webpage blocker, blocked the ones that were pinned, and deleted the tabs. However, after a short while (an hour or two) they would appear again in pinned tabs only this time it would say website blocked.

I uninstalled and reinstalled firefox in hopes that would solve the issue, but it is still happening. I unpin the tabs and delete them immediately after I notice them, but they keep appearing. I really like using Firefox and use it often for work, but I'm concerned for my personal and work security. What should I do?

Asked by estina 4 months ago

Last reply by Terry 4 months ago

Firefox no longer opens previous session

Firefox no longer opens my previous session when re-opening the browser. "Open previous windows and tabs" is checked in the general of browser settings, but no longer per… (read more)

Firefox no longer opens my previous session when re-opening the browser. "Open previous windows and tabs" is checked in the general of browser settings, but no longer performs a such. Was never an issue until a few days ago.

Asked by bheffe 1 month ago

Last reply by cor-el 1 month ago

Firefox not opening the Roblox link properly

So I have the latest version of macOS Ventura, the latest version of Firefox, and the latest version of Roblox. Whenever I try to open a Roblox game from their website (y… (read more)

So I have the latest version of macOS Ventura, the latest version of Firefox, and the latest version of Roblox. Whenever I try to open a Roblox game from their website (yes, I know. Roblox now has the desktop app so you don't need the website to open a game), it opens the app, but not the link, which means it doesn't open the game :( Does anybody know how to get Firefox to open the link and not just the app? (Btw no hate on firefox)

Asked by thisiscoolio 5 months ago

Last reply by Greymagic27 5 months ago

Firefox is displaying different language/code on parts of website

Hello, On some websites Firefox is displaying strange text/characters. I've tried refreshing and troubleshooting, I've uninstalled and reinstalled, and the problem was f… (read more)

Hello,

On some websites Firefox is displaying strange text/characters. I've tried refreshing and troubleshooting, I've uninstalled and reinstalled, and the problem was fixed for about 24 hours, and now it's back. I have confirmed my language is sent to English.

Has anyone experienced this? And if so, how did you fix it?

I don't want to use another browser, but at this point it looks like I'm going to have to. Everything displays properly on Chrome.

Asked by Katie 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Issue with embedded hyperlinks in a 'secure' website.

I'm using Firefox on my Mac, and I'm really pleased with it so far, but I have a small issue on a specific website. I can't share the website with you because it's behin… (read more)

I'm using Firefox on my Mac, and I'm really pleased with it so far, but I have a small issue on a specific website.

I can't share the website with you because it's behind the login details of my pension provider, sorry, but essentially the problem is with the hyperlinks to my monthly pension slips. When I click them, nothing happens, that I'm aware of, at least.

If I login to the same website using Safari (it's the only other browser installed), clicking on the link opens a preview of the PDF document on the open webpage (it doesn't open a new tab or window), but it's this that doesn't seem to be working in Firefox. However, if I click on the link and then the Download PDF link, the correct document downloads as expected, just no preview.

Is there a Firefox setting that could help with this, or is it more a compatibility issue in the website's design?

Thank you.

Asked by Peter 5 months ago

Last reply by Terry 5 months ago

why on many sites do I need to enter the back request twice before it goes back to the previous page? I am Using Mac OS 13.4

Why on many sites do I need to enter the back request twice before it goes back to the previous page? I am using Mac OS 13.4. This happens on both my M1 Mac Mini and my 1… (read more)

Why on many sites do I need to enter the back request twice before it goes back to the previous page? I am using Mac OS 13.4. This happens on both my M1 Mac Mini and my 14" M1 Pro Mac Book Pro. Surfing the web has become time consuming with FireFox. I have no problem with Brave, Safari, Edge and Duck Duck Go browsers.

Asked by mce.try 5 months ago

Last reply by cor-el 5 months ago

ive been trying to use this website but it only doesnt work on firefox

this site monkey.app which is sort of like omegle does not work at all or load in but it works fine on other browser i really enjoy using firefox more so i was wondering … (read more)

this site monkey.app which is sort of like omegle does not work at all or load in but it works fine on other browser i really enjoy using firefox more so i was wondering if there is a workaround

Asked by lennossajor 5 months ago

Last reply by cor-el 5 months ago

I can nolonger log into my bank ... National Australia Bank

Hi I log into my bank (in Australia) NAB almost every day. For about several weeks now when I successfully log in to the site it says "Service Temporarily Unavailable. P… (read more)

Hi

I log into my bank (in Australia) NAB almost every day. For about several weeks now when I successfully log in to the site it says "Service Temporarily Unavailable. Please try Later". However, if I use Chrome and log in (immediately after trying it wit Firefox) it logs in every time.

Can you please help me understand what might be stopping me from using Firefox on NAB website?

Asked by Brad 5 months ago

Last reply by cor-el 5 months ago

Cannot login email provider

I use outlook to merge my emails from several different providers. Due to a software update, I had to login and confirm the IMAP password of on particular email provider … (read more)

I use outlook to merge my emails from several different providers. Due to a software update, I had to login and confirm the IMAP password of on particular email provider (web.de). Somehow this failed (both in outlook and directly at the web.de website via firefox), and I reset my password for this email. Firefox did not allow me to login directly into my mail on the web.de website, whereas I succeeded to do so in Safari. I updated the new password in outlook, all good. I turned off enhanced tracking protection, cleared all cookies and history, restarted the computer and still cannot login to web.de via firefox. Any ideas?

Asked by rbollongino 5 months ago

Last reply by Dropa 5 months ago

search

when i search something in the search bar up by the address bar it is suppose to be using google thats how i got it setup but lately its been searching under yahoo why pl… (read more)

when i search something in the search bar up by the address bar it is suppose to be using google thats how i got it setup but lately its been searching under yahoo why please help

Asked by tanner601 5 months ago

Last reply by cor-el 5 months ago

Why does Firefox (desktop) always close my active sessions when I close and open the app?

Hello. I'm a MAC user, I've been using Firefox on desktop + the app for years, but I don't understand why this happens. When using other browsers I have to click somewhe… (read more)

Hello. I'm a MAC user, I've been using Firefox on desktop + the app for years, but I don't understand why this happens.

When using other browsers I have to click somewhere to close all active sessions but Firefox just does it automatically for me, and it's... very annoying, only I use this computer so I don't need such thing. It's there a way to turn that off? Because I couldn't find it.

And to be clear, it doesn't close my sessions when I "close" the Firefox tab, it's when I exit the application as a whole.

And yes, when there IS an issue and Firefox closes itself, Firefox does open my old tabs again, which is great, but the logging out thing? not so much, since I use authentication apps too.

Sorry for the English! It's not my native language.

Asked by Izariez 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox inconsistently deletes previous session

Running Firefox on MacOS. Browser will occasionally delete previous session when re-opening the browser. I do NOT have the browser set to clear history on closing. I have… (read more)

Running Firefox on MacOS. Browser will occasionally delete previous session when re-opening the browser. I do NOT have the browser set to clear history on closing. I have noticed that two of the incidents occurred when I accidentally closed the default window that opened when restarting the browser but I still had Firefox open.

Really frustrating when I lose all my open tabs with research I was conducting for work.

Asked by rcmdvs 5 months ago

Last reply by cor-el 5 months ago