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Lost of access to the email of my old mozilla accounts and i have lots of saved informations on there.

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymor… (read more)

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

Asked by Linda Mueller 5 months ago

Last reply by George Kitsoukakis 5 months ago

AI controls not available - I want to disable all AI

[article] This article claims there is an "AI Controls" section in Settings. This is not found in v 147.03 (up to date) for Mac. Please let me know how to disable all AI … (read more)

[article] This article claims there is an "AI Controls" section in Settings. This is not found in v 147.03 (up to date) for Mac. Please let me know how to disable all AI in Firefox.

Asked by catling42 5 days ago

Last reply by James 5 days ago

Firefox trying to install helper tool and doesn't open at all

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon… (read more)

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon just bounces around, I have to force quit to stop it. I DO NOT WANT THIS TOOL BUT I WANT TO USE FIREFOX. By the way this is sent from my other user, as the problem is on my admin. user and I can't open Firefox to do anything!

Asked by yk933zen 4 months ago

Last reply by Paul 4 months ago

How do I stop auto fill on Firefox and auto fill in drop down menus?

I want to know how to stop auto-fill on any form and also prevent drop-down menus keeping email addresses or anything else, like passwords. I hate drop-down menus with i… (read more)

I want to know how to stop auto-fill on any form and also prevent drop-down menus keeping email addresses or anything else, like passwords. I hate drop-down menus with info on them and , also, doing auto-fill.

Please offer suggestions. I have not had success researching on my own.

Thank you,

Asked by Claudia MacLeod 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Can't access website "www.powerball.com" with Firefox.

Whenever I try to access the Powerball website I get the following response - The request is blocked. 20260116T144515Z-17584c64c9f58vrnhC1MIAm1t80000000t4g00000000rcec… (read more)

Whenever I try to access the Powerball website I get the following response -


The request is blocked. 20260116T144515Z-17584c64c9f58vrnhC1MIAm1t80000000t4g00000000rcec

I have no issue with other browsers.

Thanks Gary

Asked by mysstree 1 month ago

Last reply by jonzn4SUSE 3 weeks ago

Opt out of new AI features

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Hav… (read more)

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Having AI shoved down my throat from every corner of the internet is kind of frustrating.

Asked by kipislekkerrrrgggg 3 months ago

Last reply by Konstantina Papadea 3 months ago

"AI future" of Firefox - an inconvinience and a threat at once

Since the new CEO of Firefox seems to be very determined to add more AI features to the browser that I've been using (among other things) specifically to escape AI slop, … (read more)

Since the new CEO of Firefox seems to be very determined to add more AI features to the browser that I've been using (among other things) specifically to escape AI slop, I will be considering switching to another browser. It will be disheartening to abandon the browser I've been using for years, but I value my personal data (and cpu) too much to let an AI handle it. I appreciated his words that it would be "Completely opt-in, you have full control, and if you try it and find it’s not for you, you can choose to switch it off", but I strongly believe that all AI browsers are inherently insecure. The first AI feature that I can't make completely disappear forever with one click will be my sign to switch browsers. Hopefully, Firefox re-thinks its approach and decides not to destroy the exact thing that makes it so valuable - the commitment to protect the users' privacy.

Asked by naxabceva 2 months ago

Last reply by Paul 1 month ago

Firefoxwas just updated today, and now I'm getting tons of popups with the firefox logo stating that I have lots of viruses!

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for pro… (read more)

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for protection from them. Popups are happening every 10 seconds continuously! looks like about 20 or more popups describing different problems with 20 digit numbers and letters as a serial number of the problem!

Asked by stur8445 2 months ago

Last reply by TyDraniu 2 months ago

why did my bookmarks disappear with firefox update

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn… (read more)

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn't give me option to import from previous firefox

Asked by joeafitz 1 week ago

Last reply by TechHorse 1 week ago

Can't Log into My Social Security Account

When attempting to sign in to my social security account I get the following message: Your browser sent a request that this server could not understand. Size of a reques… (read more)

When attempting to sign in to my social security account I get the following message: Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Asked by DO 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago