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Firefox is too big (have already tried scroll wheel zoom, layout.css.devPixelsPerPx, compact mode and many, many more)

Every time Firefox updates itself, all of the text and images and page layouts become huge. I have tried every single fix that is usually suggested for this issue: Zoom … (read more)

Every time Firefox updates itself, all of the text and images and page layouts become huge. I have tried every single fix that is usually suggested for this issue:

Zoom out with scroll wheel: Makes text smaller (and images, if I disable zoom text only) but does not fix page layouts (ex. Google search still has a horizontal scroll bar, even in full screen.)

layout.css.devPixelsPerPx: No effect at all. Can be made bigger at values over 1.0, but not smaller.

Compact mode: Sizes down the toolbar, but nothing in the webpages themselves.

Refresh Firefox: Still huge.

Safe Mode: Still huge.

Disabled all extensions: Still huge.

Complete uninstall with all leftover system files removed with RevoUninstaller, then reinstall: Still huge.

Other browsers: Display correctly. Absolutely no issues with size, including Firefox forks like Librewolf. (See attached image for direct comparison between the two browsers.)

I can temporarily alleviate the issue by using a restore point on my computer from about a week ago but when I opened Firefox this morning, it bumped me to an update page, and everything was huge again.

I was previously using a non-native screen resolution while I was recovering from surgery in bed and the screen was too far to see at 1920x1080. But I did not have this problem for two months of recovery. It started just a couple days ago. Returning the screen to its native resolution has not resolved the issue. Firefox, and only Firefox, is still enormous.

Asked by pooklet 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Delete form input history

I'm a hobby-programmer not trained. My doc is local php file, saving calendar events to text files, run on localhost. The field in question is a line number on my calenda… (read more)

I'm a hobby-programmer not trained. My doc is local php file, saving calendar events to text files, run on localhost. The field in question is a line number on my calendar. Javascript uses that number to load another input with the calendar entry so I can confirm that it's the correct line before submitting it to PHP for deletion. I have unchecked 'Remember search and form history', ran 3 cleaners, restarted the computer and the data is (correctly) not displayed. But it is not deleted. When I rechecked 'Remember search and form history' the old input data comes back. If I change id, field name, javascript function name and variable names the history disappears but when I restore those names, the history is back. I want to know why that input can't be permanently deleted. Windows 10, Firefox 103.0.2 (64-bit)

Asked by bob9111 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Latest Firefox update makes view too large

It's as simple as that. Latest Firefox update makes view too large. Woke up this morning, logged on & opened the browser, and after an update, suddenly all my page… (read more)

It's as simple as that.

Latest Firefox update makes view too large.

Woke up this morning, logged on & opened the browser, and after an update, suddenly all my page views are exploding beyond the margins. How do I get them back to normal?

Thank you.

Asked by springheel 1 year ago

Answered by cor-el 1 year ago

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unable to save passwords since most recent update

Hi I use my Firefox account on my personal computer and on my own computer on a server at work. Since my Firefox was updated to most recent version, I have not been abl… (read more)

Hi I use my Firefox account on my personal computer and on my own computer on a server at work. Since my Firefox was updated to most recent version, I have not been able to save any passwords on Firefox on my server site. I tried adding a primary password using Firefox while on the local station, but it is not functional. Every time I open any new page to where I have an account, I have to reenter my Primary password before signing in to the site. I have since disabled this feature as it is not working for me. Firefox seems to be working fine on the local station at work and on my personal computer at home.

My Computer service tech for the server is unable to resolve this. I have also consulted a computer tech in the community who has not been able to solve it. We have uninstalled and reinstalled Firefox twice. We have gone through a multitude of settings on the Firefox site. I am able to save the passwords without issue if I use Microsoft Edge or Google Chrome.

I am looking for someone who can give me guidance on what settings I many need to change. I simply want to be able to enter my user name and password for the common sites that I use, ask Firefox to store them so I do not have to retype them every time.

Thank you, Shelley B

Asked by Shelley 1 year ago

Answered by cor-el 1 year ago

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firefox switching to tab with login prompt everytime on startup

everytime I open firefox, it automatically switches tabs like these which require authentication to log in. even though their password is saved, I am still required to cl… (read more)

everytime I open firefox, it automatically switches tabs like these which require authentication to log in. even though their password is saved, I am still required to click in sign-in button.

Its really annoying that these kind of tabs get opened automatically, and then I have to switch back. Is there a way to disable this autoswitch or better, let the authentication happen automatically since the password is already stored ?

Asked by kushagraR 1 year ago

Answered by cor-el 1 year ago

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Manage Bookmarks Button Missing

Firefox just changed. For over a decade I had a Bookmarks tab on my Bookmark menu, and now that's gone away. I have that whole setup very keenly arranged with folders-i… (read more)

Firefox just changed.

For over a decade I had a Bookmarks tab on my Bookmark menu, and now that's gone away. I have that whole setup very keenly arranged with folders-in-folders and now I either have to futz with several more buttons than I used to, or do a pop-up window with Ctrl+Shift+O to manage bookmarks when all I want to do is go to my bookmarks menu as before, select the right folder-in-folder, and then "Open all Tabs."

How do I get a Bookmarks icon to click as before without going into another menu for do the Manage Bookmarks when I don't need to manage anything? Speed and accuracy is important, and this is neither fast nor accurate without that icon/tool.

Asked by lostsole31 1 year ago

Answered by lostsole31 1 year ago

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Twitter videos and some other sites not working.

Since i have my new laptop, i do not get twitter videos, bbc news working. Youtube and vimeo does work! Guess its about html5? Have checked mediasource and javascript set… (read more)

Since i have my new laptop, i do not get twitter videos, bbc news working. Youtube and vimeo does work! Guess its about html5? Have checked mediasource and javascript settings in about:config and they are okay. Do not have this problem in brave browser.

Anyone has an answer?

Thanks in advance!

Asked by peter.terpstra7 1 year ago

Answered by peter.terpstra7 1 year ago

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Outlook Notifications

I have recently set Outlook Mail to send desktop notifications when email is received. This works when the setting is on. However I have noticed twice in 3 days the setti… (read more)

I have recently set Outlook Mail to send desktop notifications when email is received. This works when the setting is on. However I have noticed twice in 3 days the setting has been turned off- but not by me! This is unacceptable. I would be grateful if you can advise me of anything I can do to ensure that when I change a setting/preference in FF that it stays changed until I select a different setting myself. In the case of email it is important as may miss something important. Thank you,

Steven Kiernan

Asked by Steven 1 year ago

Answered by Steven 1 year ago

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Synchrony Bank Login

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Passw… (read more)

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Password I stay on the Login screen with the gear spinning for several minutes then receive the error screen shown in the attached image. Clicking on Try Again" on the error screen produces the same error. Please correct ASAP.

Note that the Login from https://auth.synchronybank.com/account/login completes successfully using the Google Chrome or Microsoft Edge browsers.

Asked by jdeignan100 1 year ago

Answered by jdeignan100 1 year ago

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Loading tweet......

Hi, all websites that have embedded tweets stopped working for me today. I simply see a box that says Loading tweet... I have attached an image that shows the error. W… (read more)

Hi, all websites that have embedded tweets stopped working for me today. I simply see a box that says Loading tweet...

I have attached an image that shows the error. When I am in troubleshooting mode the error goes away and tweets load. the problem is i cant figure out why. Even when i disable all extensions and turn of troubleshooting the tweets stop loading again.

Asked by dan232 1 year ago

Answered by cor-el 1 year ago

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Firefox restores tabs each time I restore the browser, setting is not turned on

When I open Firefox after starting my computer, all of my tabs from the previous session are automatically restored, and they take several minutes to load. I don't have t… (read more)

When I open Firefox after starting my computer, all of my tabs from the previous session are automatically restored, and they take several minutes to load. I don't have the "Open previous windows and tabs" setting enabled. Is there a way to stop Firefox from loading these tabs each time I open the browser?

I'm using Firefox 103 on KDE neon 5.25.

Asked by logicalwillow 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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fake "update available" for firefox

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox" … (read more)

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox"

I have never followed this message for I've suspected fake, but it keeps appearing, and every time more and more often along the day (at the beginning it was only once per launch). This keeps occurring in spite of updating to the latest Firefox update (103.0.2) through the "About Firefox" top left menu on my Mac.

Please advise how to get rid of this annoying message. Is this a potential hack or virus attack?

MacBook Pro 15", Late 2013 on Mac Os 10.15.7 "Catalina"

Asked by raul.films 1 year ago

Answered by cor-el 1 year ago

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Auto Login issue

Hi, My browser started slowing down so I did the reset as suggested. Unfortunately, this changed the login settings and now when I go to my Gmail, Minds, mewe or other a… (read more)

Hi, My browser started slowing down so I did the reset as suggested. Unfortunately, this changed the login settings and now when I go to my Gmail, Minds, mewe or other accounts is auto signs me in. I have gone into to settings and unchecked the auto fill and Ask to save logins and passwords for websites. That did nothing. I do not want any pages to auto login but I would like to be able to select a user name an password when I go to enter a webpage that requires one. Having the Auto login is a hug security issue for me. Can you please help.

Asked by m.george6162 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Bookmark suggestions in URL bar: can I get suggestions only for exact URLs?

In Settings, I have configured "When using the address bar, suggest..." to use my Bookmarks, and nothing else. Let's say I have a bookmark for the URL: https://www.mozil… (read more)

In Settings, I have configured "When using the address bar, suggest..." to use my Bookmarks, and nothing else.

Let's say I have a bookmark for the URL: https://www.mozilla.org/en-GB/firefox/products/

If I start typing "moz", that bookmark appears in the suggestions, but the autocomplete also offers me the domain's "home" URL, https://www.mozilla.org.

I don't have that "home" URL bookmarked, so I don't want it to be suggested to me - as I told Firefox when I set "Bookmarks" as the only source of suggestions. Often when trying to navigate quickly to a bookmarked page, I assume that autocomplete will be giving me my bookmarked page, and end up accidentally going to the "home URL" instead.

So is there a setting that lets me keep my bookmark suggestions, but disable this "autocomplete with home URL" behaviour?

This isn't specific to mozilla.org: that URL was just an example.

Asked by pg_78 1 year ago

Answered by TyDraniu 1 year ago

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Containers keyboard shortcut doesn't work

I've been using multi-account containers for a long time. I've always used 'ctrl + shift + # of container' to open new tabs in a specific container. Recently, that featur… (read more)

I've been using multi-account containers for a long time. I've always used 'ctrl + shift + # of container' to open new tabs in a specific container. Recently, that feature has stopped working - but only for some containers? I can still open containers 1 and 2 using that shortcut, but my other containers just don't respond.

I've tried deleting the unresponsive containers and creating new ones, but that doesn't fix the problem. They work great otherwise - I can still open them with my mouse. Is there a fix for this?

Asked by captainblue 1 year ago

Answered by captainblue 1 year ago

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How to disable autosave for bookmarks

I have the option 'Show editor when saving' checked, so I'm getting the bookmark editor popup window when I want to save a bookmark . However, more often than not, a boo… (read more)

I have the option 'Show editor when saving' checked, so I'm getting the bookmark editor popup window when I want to save a bookmark .

However, more often than not, a bookmark is being saved without me clicking the Save button .

My understanding is that it's a feature of sorts, but it's driving me bonkers, and I just can't remember what I need to do to not save a bookmark - hit esc. , click the star button again, use the keyboard shortcut, or whatever it is . Nor do I care to be frank, I really just want Firefox to not save a bookmark without confirmation , which I thought would be the main point of having the optional editor window .

Is there any way to disable autosave for bookmarks completely ? Sorry about the rant, it's just so unintuitive and annoying, and I'm tired of cleaning out my bookmark folders all the time ...

Asked by karlserer 1 year ago

Answered by TechHorse 1 year ago

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Twitter doesn't load on my main account only on firefox

Dear firefox support team, Since yesterday I've been having twitter act oddly on my on my main twitter account, but only using firefox. It keeps being on the 'try again'… (read more)

Dear firefox support team,

Since yesterday I've been having twitter act oddly on my on my main twitter account, but only using firefox. It keeps being on the 'try again' option window as if the wifi isn't working properly, whilst the Wifi is okay.

It keeps giving me the 'https://twitter.com/?failedScript=main' address too. And I can't think about what Script might be running into an issue. I have access normally on my android phone and google chrome. Doing a 'safe' restart didn't help either, and disabling my extension carried no result either.

I figure, since I can log in on other platforms this might not be a twitter issue, but well, I'm asking here to be sure.

I put an image of the screen I get in the attachments

Thank you

Asked by Xiapher 1 year ago

Answered by Xiapher 1 year ago

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1 Site will not load and having trouble fixing it. All others work

I have followed the fixes. It will work after I "Refresh Firefox" but goes back to not working again. Should I reinstall Firefox? How do I add this site to the excepti… (read more)

I have followed the fixes. It will work after I "Refresh Firefox" but goes back to not working again. Should I reinstall Firefox? How do I add this site to the exceptions? Thank you


Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.cdc.gov.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Asked by cjr50 1 year ago

Answered by cjr50 1 year ago

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Cookies and Site Data section, Manage Exceptions… Keep deleting

Hi, I am trying to understand why my exceptions (blocked web sites) keep deleting and or when I delete cookies the exception are also removed? I apply several web sites t… (read more)

Hi, I am trying to understand why my exceptions (blocked web sites) keep deleting and or when I delete cookies the exception are also removed? I apply several web sites to be always blocked, but every time I go back to add another or check. They have been removed. Also if I tick the delete cookies when closed. That also deletes the exceptions. Why would it do this?

Why on earth would I continue to re-enter the same several exceptions every time I open Firefox?

Am I missing something else in the settings? And yes I always click on save changes.

Thank you for your time. Doc

Asked by Doc 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago