Firefox Support Forum

I signed on and when I made an account I clicked save log in, then it sometime after i entered the wrong password logging in and a popup said "Save New Password" or whatever even though the new login failed because it was the wrong password-- so I clicked Enter, thus erasing my previously saved real password for this website. Now I can't get into the account because I don't have my password.

Additionally, I entered the wrong EMAIL so I can't even click "forgot password" to get a recovery email, and I can't change my password without entering my current password.

Is there a way to recover this data? Again 1. Made an account with password- saved with firefox 2. Tried logging in, entered wrong pass , pop-Up showed 'update password' fast, I clicked enter 3. Now my password is gone.

Hope someone can help me Thanks

Hello,

I had to deactivate 2FA briefly, and then attempted to use a reactivate it again. I am able to scan a QR, but when I try to enter the OTP codes that show up, I receive the following message "Incorrect two-step authentication code". This has happened with Raivo and Authy (the previous 2FA app). What is causing this?

I want to be able to voice type searches in firefox on my laptop computer. I'd like to access and use the microphone to type when using firefox or on any site I visit via firefox. I want to put the cursor in a text box of any kind (e.g., a search box), turn on a microphone and voice type so that the words I speak are entered, like I do on my phone.

I'm amazed that "voice type in firefox did not yield any usable results. Please advise.

I have physical limitations and need to use middle mouse button to scroll.

However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers over a hyperlink or linked object -- and, fun fact, there are A LOT of links on the Internet, so this equates to a very janky and sub-optimum experience, in my personal use-case.

How can I make it so that the middle mouse button functionality is not hijacked by mouse-over context? I've already tried/disabled middle-mouse-button-click-to-open-link-in-new-tab.

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there is no difference.

I'm sick and F***ing tired of the update popups.

I dont care about whatever security [redacted] anyone wants to warn me about, how about firefox stop updating your [redacted] [redacted] every 3 hours?

When using Microsoft Outlook Online, I cannot right click and paste into the body of the email when using Firefox. The paste function does not even show up as an option. This use to work until I downloaded the most current version of windows 11. I can CTRL V and it will paste. It works on Edge and other browsers.

The new editor only seems to allow you to add sized text or free form mouse generated lines; it does NOT allow you to edit the text brought in to the editor on the opening of a .pdf file. So what use can I get of it if I can't edit the text contained in the original file, or is their a way to do this?

Hello, I have, as usual, thousands of open tabs in my browser and frequently and routinely save as i go along. In trying to do the same now, i notice what looks like only a "single tab save" page comes up. I can not lose all these tabs - can you please help? Love, love, this browser!! thanks very much, Anthony

HI all, I've just only recently noticed that EBay doesn't load in Firefox. This only started a few days ago - and I have never had a problem before in decades of using Firefox and EBay. I have changed no settings in Firefox at all for a long time.

FireFox works well for everything I need except for youtube. There is usually a 5-10 second delay before a video starts playing. And once it is playing the video will often stutter (audio stays fine). Overall the site just runs really slow. I've tried using a private window and the problem is present there without any of my extensions active. Also I've tested on Chrome and youtube runs much smoother in that browser. Please help?

Tab or sometimes the Firefox process crashes when playing youtube video after a while. The tab / process doesn't crash immediately but will continue playing the video for as long as almost 1hr before crash.

OS: Manjaro Linux Viedo card: Nvidia 3060.

Given that many innocent files are now being spoofed to be something other that what they appear to be, it strikes me as risky behaviour that if you stop Firefox opening PDFs within a tab in itself - in my case, because I prefer to use Sumatra PDF, and because I wish for Firefox to DOWNLOAD the file (but not open it), Firefox defaults to automatically opening it, when all you actually wanted to do with the PDF file was download it.

Regardless of what the web site is instructing the web browser to do, Firefox should remember who it's working for ;p If the user chooses to download only and not to open (perhaps because they wish to virus scan first) any file, then Firefox should provide an option disable auto-opening (with associated client) any file.

With the ever increasing risks of malicious files, this is more important than ever.

This occured with this file of sheet music, which is what prompted me to mention this. I have Sumatra PDF set up in Windows as my default PDF viewer.

https://vdocuments.net/dowland-john-lute-fantasie-p71pdf.html

I've been to several websites in the last couple of days that won't load in firefox, but will in chrome ( which I had to download to order groceries and I am not super happy about it ). the most egregious was today, I tried to order groceries from a major grocery store: meijer.com and the main page opened but if I like searched for "coke" it would freeze and nothing would load. not just coke, but also any other search term

Is there any way to hide/disable the "No AutoFill Enabled Databases" tooltip shown on every login form. I don't know why FF needs to show this tooltip everytime I login to a site, when I've got AutoFill disabled.

In my settings all "Logins and Passwords" and "Forms and Autofill" settings are currently disabled as I don't use browsers to save these.

Thanks

I have been using Sync to keep my data backed up for the last 3 months. I got a new computer and logged in expecting Sync would bring my data in. To my surprise, NOTHING! All my open tabs, all my book marks, history, saved passwords... GONE!

And I can't go to the old computer because it has been turned in.

Where is my data?

When using the Firefox built-in PDF viewer/editor, is there a way to check a checkbox neatly?

When Firefox 111.0 came up today (3/16/2023) (system is Windows 11), it displayed a message that the user can edit PDFs directly in Firefox. It provided a sample document to practice on. The sample document contains checkboxes. There are tools at the right end of a toolbar above the document, but none of them seem to apply to checkboxes.

A user could select the pencil tool and draw a checkmark with the mouse, but it is hard to do this neatly.

The facility I am thinking of would correspond to going into Fill & Sign under Adobe Acrobat and selecting the checkmark tool.

Note: The article https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-another-viewer gives instructions for using the Firefox built-in PDF viewer and editor, but it does not mention this point.

"Firefox detected a potential security threat and did not continue to www.webmail.ilhawaii.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem."

This problem just occurred for the first time. I contacted the website and they say I need to update the certificate in firefox. How do I do this?

Thank You