Firefox Support Forum

I have shortcuts to launch Firefox in two ways, one with no commands and one with the following command: -P "Personal" --no-remote This used to show two separate Firefox icons on the taskbar. Firefox windows opened in each profile would be grouped with the same profile and kept separate from other profiles. With the latest update I still have two icons, the Default profile has a Firefox icon and the 'Personal' profile has a private browsing icon. Even though there are no private windows open. According to latest updates, if I open private windows then they should be grouped with their own icon. However, whether I have Default or Personal profile windows open, Private windows are grouped with their standard browsing windows.

This is on Win 10, Firefox 107.0.1

Any ideas how to fix this? Ideally I would have the standard Firefox icon on both profiles then, to conform with the private window separation update, my private windows would be separated from the standard windows but also from different profiles.

https://my.jjwxc.net/login.php?

I'm trying to log in to jjwxc.net, which requires a captcha to do so, but not only is the whole site's formatting a mess, if I didn't know the captcha existed I wouldn't even know it hadn't loaded, because there's not even a failed load icon. Trying to log in without the captcha just results in reloading the log in page. Below are screenshots of the site as it should appear, on chrome, and as it does appear on firefox. (I'm also using a dark mode extension, which I have checked has no effect on this matter)

None of the images are loaded either, but I can get the site running in the mobile browser. In fact, when I first logged into the site on the mobile browser the captcha came up, and I was also somehow able to log back in on mobile despite the captcha not appearing since. I won't question the magic and just thank my luck. However, as you can see, the site is in chinese, which I unfortunately do not speak, and the mobile browser does not support in browser translation extensions like TWP.

After logging in on the mobile browser the site then loaded properly, so I have some hope that the desktop browser may do the same if I can log in (I don't know why that would work, but I can only say what I see). I don't know why the mobile version would load the site better than the desktop version either, but here we are.

The captcha itself seems to be called shumei captcha in the code (view-source:https://my.jjwxc.net/login.php?action=login&referer=%2F%2Fmy.jjwxc.net%2Fonebook_vip.php%3Fnovelid%3D5157485%26chapterid%3D21)

I tried turning enhanced tracking protection on and off, clearing cookies and cache data, and disabling all extensions, non of which made any difference. Is there anything I'm missing that could fix the captcha?

¬ In case anyone's wondering why I don't just use chrome since it obviously loads the site fine, the site seems to have made some changes to the security on the paid chapters which are apparently incompatible with chrome, and brings up a message that the user's browser is outdated and too slow, the irony of which is not lost on me considering that out of chrome, edge and firefox, chrome is the only one that reliably loads the site - yet the message explicitly recommends the user transfer to edge if using internet explorer. No offense, btw, Firefox has a great interface, I know it boasts security over speed, and I like the extensions and all, but I can't exactly rate it five star when it won't load the one site I really need it for. I want to like this browser, but I need it to work for me first.

I would like to set Firefox homepage with a background image. I don't seem to be able to find one anywhere. I am a novice at computer related issues, and require step by step basic help. Surely there must be a way to change the background image, I managed to do it in Chrome but Firefox illudes me. Thanks for any help in advance.

Dropbox has a feature for creating and saving GoogleDocs within Dropbox folders. This feature can be accessed via the Dropbox website interface (e.g. "Create->Document->Google Docs". This works well when using Chrome and Safari browsers, but I cannot get it to work with Firefox. When I create or try to edit an existing GoogleDoc via the Dropbox website, I am prompted to sign into my Google account, however clicking "Sign in" only refreshes the page, so the Google Doc cannot be loaded.

I have tried the following fixes: - Turned off "Enhanced tracking protection" for dropbox.com (via the shield icon to the left of the address bar). - Allow all cookies and trackers (Firefox preferences -> Enhanced tracking protection -> unchecked cookies and tracking). - Allowed cookies and site data from dropbox.com and google.com (Firefox preferences -> Cookies and Site Data -> Manage Exceptions).

Advice would be welcome, thank you!

On one website *only* and only with *some* hyperlinks there I have trouble opening the hyperlinks. I can work around the issue, but I am curious what causes it -- and if there is a way to avoid having to work around. Here are the symptoms:

1. (right)Click on the hyperlink and 'open in new tab' --> does not open 2. Same as 1) but 'open in new window' --> does not open 3. Same as above but 'open in new private window' --> opens fine!

Alternatively 1. (plain click) on the link --> does not open 2. above + use back arrow (<-) to go back to page with the hyperlink and then use the forward arrow (->) to return to the hyperlinked page and it opens!

Additional info: FF 107.0.1 (64-bit) on Macbook pro M1 Ventura FF preferences set to open links in new tab, which sometimes works and sometimes doesn't depending on the site FF advanced setting browser.search.openintab is set to TRUE (but it failed with FALSE also)

So I am stumped!

Cheers, Bert

Hi Team - I would like to change the primary email address on this Mac Mini to the one I use on other devices. When I add the secondary email address I get a message, "Account already exists" and the address is not accepted. I guess I could Delete Account and start again but that seems a bit drastic and I don't know what data might be lost. Any pointers please? Thanks, Ian.

I recently Upgraded to a new Mac. I updated the software to Ventura 13.0.1. Followed the Migration package as suggested by Apple. Process appeared to work well with a few exceptions. One being the subject of this question. I use the buttons on the home screen a lot. A while back I made each button use the website logo. Now I have lost those icons which were replaced by the first initial of the site. can someone help on this?

I tried to create a saved password for a site I need to log in to. The Create New Login form says "Make sure this matches the exact address of the website where you log in." I enter the exact address, username, and password and save it. But what shows after it is saved is a truncated form of the address. It lopped off the specific account ID information for my login page. So when I try to go to that site, my login page can't be found. Why can't the full address be saved?

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.

Whenever I´m going to attach a file to an email, Firefox always takes me to the desktop. Is there a way to make it look in the downloads folder?, which is my default to download files. Thanks ...

Hi there ! How can i get this type of Tabs? Is it possible? This is so cool ! (Though dark tab ofcourse :D) Example Image Attached...

Thanks Shaer Alvy

Hi, I've had Firefox 64 bit running on Windows for a while and recently was given a newer machine where I installed a newer version of the OS. I put the old HDD's as slaves in this new machine. So the old FF is in the slave machine.

I have also installed new Firefox on this new Win10 LTSC, but when I go looking in my now slave HDD I can see FF, but cannot see any bookmarks. Additionally, when I run the FF executable in the old HDD it still runs the new FF, without the old bookmarks.

So how can I extract the old bookmarks on the older FF? Without withdrawing the now slave HDD and making it a master again? As it's now missing most of the OS files too.

Thank you!

Hi, I just paid $99.00 for the update to microsoft office on my macbook pro. The download will not open due to the message: "Microsoft_Office_16.67.22111300_Installer.pkg” cannot be opened because it is from an unidentified developer. It cannot verify this app is free from malware."

It is a purchase from the microsoft website. Is there a way to set up firefox to allow opening this installer? Thanks.

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked through another shortcut in the C:/Users/.../AppData/Roaming/Microsoft/Windows/Start menu/ Programs/ to the private_browsing.exe

Thanks, Dmitri

Windows 10 Firefox 107 & Firefox107.1

How does one correct this issue? I know it must have been a change I made.

''''Did Not Connect: Potential Security Issue'

Firefox detected a potential security threat and did not continue to passwords.google.com because this website requires a secure connection.

What can you do about it?

passwords.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Some pages in Firefox are displaying 'Wingdings' instead of 'English' characters. This actually included the "Topic" selection in the questions page!!!! (see attached image) It does not happen on most pages, but some that I wish to use are affected. Some sites are partially affected with, for example, drop-down lists displaying incorrectly whist the rest of the page is OK. If I select the affected text and paste it into, say, 'Notepad', the test displays correctly. This only started a couple of months ago following an 'update' to Firefox. (not much of an update if it messes up the application)!!

I've been using Firefox ESR (). I want to change to Firefox.

When I run Firefox, go to the File Menu, and select Import From Another Browser it tells me that no programs that contain bookmarks, history, or password data could be found.

I have not uninstalled Firefox ESR, it contains bookmarks, history, or password data.

Why can't Firefox find Firefox ESR? How do I make this import happen?