Firefox Support Forum

Hello,

After reading just a few questions and their answers here I realize that I'm never going to learn everything I need to know to feel comfortable or even enjoy using my desktop computer. As for my cell phone, I've never liked using it and unless someone helps me learn how to use all the available features in Firefox (plus everything else in a smart phone which I call that stupid phone) then I will probably end up throwing it in the garbage and will sit in waiting rooms reading a book or magazine instead of doing whatever it is everyone else is doing on their phones. Most likely they're texting which I just learned how to do a few months ago. I never thought texting was necessary for me to know but now it seems to be the only way my adult children keep in touch these days.

How can I possibly learn everything I can or should do with Firefox? I barely know how to use all the basic features even though I've used Firefox for years. Your updates come so frequently that I will never be able to catch up! Why don't you offer some courses strictly for seniors who need a lot or even just a little bit of guidance when it comes to tackling technological issues? I dislike new technology but we have to use it, don't we? So, make life easier for us older folks and offer a few virtual courses to help us learn what we need to know. Come on Mozilla you can do it. You offer the technology now show us how to use it!

Thank you.

Hi All,

Is there a way to replace the navigation icons on the context menu with their text-only counterparts?

I've tried the following code segments which provide less-than-optimal results.

This one which worked in FF 88, now removes the icons, but leaves 4 blank buttons in a row with no text...

#context-back image,
#context-forward image,
#context-reload image,
#context-stop image,
#context-bookmarkpage image {display: none !important;}}

This one completely removes the options, but I would like to keep them, and replace them with their text counterparts

#context-navigation,
#context-sep-navigation {
   display:none !important;
}

Please see attached images for the before and after of what I'm trying to achieve.

Might be nice to have the blank icon column to the left of these 4 items so they all line up with the items below, but I can live without that if it's not possible.

Any help is appreciated!

There is a display issue when I search anything in the url bar. It goes up the window, and disappears completely if many suggestions are made. The issue disappears when in troubleshooting mode. I disabled all plugins, changed the theme to no avail.

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and reinstalled Firefox, but the problem remains. I am very frustrated with this problem and am ready to get rid of Firefox permanently on ALL our computers unless this can be fixed.

Thank you in advance for your assistance.

When I restarted my PC and opened Firefox only 1 tab Open previous windows and tabs. All the other 6 disappeared. I opened 3 additional tabs, closed Firefox, and reopened Firefox and only the one same tab was there from the previous session. Why does the feature not work properly?

Hotmail (Outlook) search function has not been working for months. I signed in using Chrome and no problem.

I realized search in my hotmail account was not working maybe 6 months ago and I've been finding ways to work around it, but today, i got upset and tried to figure out what was wrong. I signed out and signed in. I googled what to do, updated Firefox, to no avail. Then I read to try another browser. Chrome worked fine for outlook/hotmail search function.

I need this search function. I prefer Firefox. let me know if it can be fixed?

I have enabled my new Theme but it keeps defaulting back to my old Theme. I have tried closing Firefox and opening new tabs. Opening a new tab also changes it back to the default theme. I have sent an image of the old theme. The new theme is Aurora Australis. And the second image shows this Theme enabled. What gives? Carl

Hello, First post and could not find this surprisingly... I'm wondering what settings to use for windows 11 VPN section. i installed on my desktop but when i go to VPN settings in current win 11 it does not list a VPN. is this possible to use Mozilla VPN at OS level or is it only via ff browser?

 Thanks! 

I love Mozilla and what they do with their products! :-)

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto fill “weather.com”. Now it auto fills every time with http://www.weatherbase.com/. I don’t know where that came from. Similarly, I used to type the first few letters of “duckduckgo.com” and it would bring up “duckduckgo.com”. Now it brings up a magnifying glass below the url with “Search with duckduckgo”. I am thinking it might be best if I can start over, i.e. clear out any information it’s saved about where it thinks I want to go, and start remembering the sites I am entering now.

Hello dear community,

I have a program that continuously monitors the download folder under Windows 11 for a specific file and retrieves it. I download this file in Firefox, but the said program gives an error.

I have noticed that when files are downloaded in FireFox, they already appear in the Downloads folder with the corresponding file extension with 0 bytes and these are then apparently swapped or merged with the .parts file.

The problem is that the mentioned program now tries to retrieve the unfinished file, which then leads to an error.

Does anyone know if it is possible to customize Firefox so that the file only appears in the download folder when the download is fully complete?

Many thanks for your help :D

Hiya,

So I have an option in the about:config preferences that I have to toggle every so often. (if you're really interested, I have items that I need to print a few hundred times in the same manner, so I disable print.always_print_silent so I don't have to deal with the pop up and can print directly by pressing ctrl+p. small time gain, but every little bit helps.

However, I need to change every so often if I want to print something else and it can be quite tedious to navigate through all the menu's. First world problem really. But I was wondering, is there a way to hotkey toggling preferences? or adding a toggle? it's probably relatively easy to create a extension with a button and a simple script, but was wondering if anyone knew of a direct way. thanks!

Hello, while using Waterfox, recently, while on Facebook, the time a post was made on any given page stopped being shown except for the most recent - newest - one. Per the attached screenshots, the newest post shows that it was put up 26 mins before I got the screenshot, the post prior to that one does not show how long it's been since it was made. This is only in Waterfox. Not a problem with Firefox, Chrome or Edge. Waterfox is my browser of choice for all social media, so this is particularly problematic. Thanks for any help in resolving this.

~ Bruce in Hawai'i

If I have a chat open or the video has a chat replay instead of showing the chat it pops up a mini browser instead. It constantly duplicates itself too, causing the video to be unwatchable with the sound constantly repeating. I've seen a couple other people with this issue but have been unable to find a solution.

Hi All,

I would like to change the url border color when it has the focus to blue.

The code below works, except when you press Escape.

After hitting Escape, the urlbar still has the focus but its border changes back to gray. It should remain blue.

I would also like to remove the box-shadow after pressing Escape, when the urlbar is not expanded (to mimic the behavior of FF 88).

The url and search input fields also do the same goofy thing Windows 10 does - the cursor stops blinking after 5 blinks and remains frozen. Any way to remove that behavior and keep the cursor blinking? If not, no big deal, the other stuff above is more important.

Any code suggestions to get that behavior are welcome!

/* set the initial borders of the urlbar and search bar to gray */
#urlbar > #urlbar-background, #urlbar[breakout][breakout-extend] > #urlbar-background, #searchbar { border: 1px solid #a1a6b5 !important; outline: none !important; border-radius: 0px !important; }

/* set urlbar border to blue when focused */
#urlbar[breakout][breakout-extend] #urlbar-background {
   border-color: #0078d7 !important;
}

I using kubuntu (ubuntu with kde) 22.04 and firefox will not recognize my security key. There is a really good thread on this here. It is now closed.

https://support.mozilla.org/en-US/questions/1412073

One of the solutions is to install firefox from the mozilla server. On other forums, this is referred to removing snap and installing the debs. I haven't tried this.

Reading through the thread however, it seems like the snap version should work. The manufacurers id and product code for my Thetis FIDO2 usb key are present in the etc/udev/rules.d/70-snap.firefox.rules

This answer says to disable apparmor. I tried that, but it didn't work.

I have quoted this answer below.

This isn't actually a firefox problem. KDE Neon uses the firefox package from the Mozilla Team PPA and there's nothing wrong with that package. The problem is that Neon enables app armor on firefox which breaks access to password managers and security keys. sudo aa-disable usr.bin.firefox works around the problem by disabling app armor for firefox. aa-complain was not sufficient in this case.

Is there anything else I can try?