Firefox Support Forum

Hello Team.

I have an old Firefox Mozilla account, but I can't recall the primary email associated with it. However, I do know that my current email is listed as a secondary email on that account. I would like to unlink my current email from that account. What steps should I take to do so? Thank you

I have not been able to sign in to my firefox account. I recently re-installed windows and tried to log in in firefox but its giving the error "The request was blocked for security reasons". How do i fix it? Help me i have important bookmarks and websites that i don't want to lose.

Hello,

Amazon Prime no longer saves my place in TV series I'm watching. If I was 15 minutes in on episode 9 of something, when I came back it would still be in the same place, even months later. Now it doesn't do that anymore, even if I come back a few minutes later.

Amazon says Amazon Prime does not work very well on Firefox, and my issue does work fine on the other browsers, but I don't want to use them if I can avoid it. Firefox works fine for Hulu and Netflix and the others. I don't have any other issues with Firefox other than this one.

Does anyone know anything about this and possibly how to make it work like it used to?

Thank you.

Firefox v. 118.0.1 64 bit Windows 11 Pro

When I update my website, I can't get it to refresh/reload on Firefox. It reloads on other browsers. Other websites reload on Firefox when I click on the reload/refresh symbol, just this one website won't refresh.

Bookmarks and Passwords All Lost I uninstalled Firefox due to an error and Firefox no long was working. Upon reinstalling I lost all my Bookmarks and Passwords. I tried everything to retrieve the bookmarks. HELP - I have been collecting them for years. Most importantly all my business websites & passwords are gone. How do I recover them? There is nothing in the “Old Firefox date file”.

It's sometimes difficult enough keeping up with changing internet but going to rely on home button and it's not there, nor is it in the customize toolbar area. So, in this-this is yet another procedure to hunt and read.

I'm no longer able to log in to BankofAmerica.com using Firefox but can do so with Chrome. BofA tells me that Firefox is most likely put a block that isn't showing up. Can you remove that block or tell me where to find the block to all Bank of America to log in to my account?

Pocket login email different than Firefox login email. Whenever I try to consolidate my Pocket account to my Firefox account, it sends me in circles. Can i migrate that Pocket account to a new one that matches my Firefox email address?

Due to a Windows 11 system restore, I had to reinstall Firefox. After signing in I found that all bookmarks, extensions and passwords have gone and the original 2020 profile they were attached to seems to be missing as well. I initially installed the Firefox app from the windows store and thought that might have been the problem, so uninstalled it and reinstalled from the mozilla website. That didn't heelp so I went through all the help articles I could find and I still can't figure out how to restore anything.

I used to use Nimbus Screen Capture, until it started having issues with the latest Firefox configuration.

It was capable of allowing the user to create a template to customize screen capture title.

Is there any way to do this for the Firefox built-n screenshot tool?

My website base on the English language. How can I change my website language base on my user language? Is it possible? If it is than let me know about this. Because this will help my user perfectly understand. This is the website I'm talking about villa painting Dubai.

I pasted the website link because I wanted you to give me the best answer.

I used to be able to right click an image and select save as, but now when I right click and select save as I do not get the menu to save in a location on my pc.

Also firebox will not download any files, and also when using my web site's Upload or download a file, this does not work anymore.

They used to work, but I have to use chromium browser to do things in.

Also Firefox will export any files or even my bookmarks.

Been happening for around five weeks now and is impeding my work flow enormously.

Please held.

I have tried all the fixes I can find online without success.

Regards James

Ps even here where it says add images (optional) it will not open a box to browse my files.

WHY IS FIREFOX EXE RUNNING ON MY GPU  ? -- Task manager (Win10x64 22H2) 'processes' shows 7 firefoxes running (task manager 'details' shows 15! with only 3 tabs open); nVidia GPU Activity shows 2 running on my GPU, I don't know whether these are included in these counts or are extra to them. To forestall (hopefully) buck-passing evasions: I'm running an comparativerly old but still working fine 4th gen 4-core (8 threads) i7 cpu with 16 GB RAM, so there should be no reason to HAVE TO tap into the 16GB VRAM. ///WHY/// is firefox running on my GPU at all ?!!???? why so many firefoxes?, why the discrepancy between 'processes' and 'details' ?

I've lost a previous session because firefox updated. This happens all the time. I've lost so much time and work due to restore previous session button being grayed out. Is there a way to go back? Or do I have to try to find all of the tabs one by one in history? Is there any other way? I never get my work back like that. It's so frustrating. I'm going completely crazy from this. Any help would be very appreciated.

I need to go back two sessions. Is there any way to access that?

I also lose everything every time I restart. If I'm not careful any immediately restore previous session, I lose it. Is there any way to fix this issue? To make firefox remember and restart in the previous session instead of starting a new one and deleting the previous one?

Pretty niche problem, but I couldn't find anyone else with the same kind of problem. Whenever I try to download a file with "%" on its filename, the "%" character gets changed to an underscore. Like say, if I try to download a file named "Skyrim 100% save file", it becomes "Skyrim 100_ save file". Not sure why this is even happening, but it only happens in Firefox. Not Chrome nor Edge.

Hi,

I have a Wordpress site with Google Cloud Text to Speech. It works on Chrome. And it has worked on Firefox. Any ideas on how to troubleshoot this?

Thanks!

My website keeps coming up as deceptive via Firefox. According to the hosting site (Wix) none of the other scanners are flagging it. We have tried everything and Wix says it could be a false positive. How can I get rid of the flag?

Thanks,

In trying to use features of various apps, the app tries to connect to Firefox, resulting in an error message "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." But in fact, Firefox IS running. An example of this problem is invoking updates of some apps; another is in Zoom trying to login using SSO. It leaves me stuck, and the only solution I have found is to use Edge instead of Firefox.

Hi - I go to Firefox preferences home page to choose Google.com as my own Default url. But after about a week or so, it always drops this default choice, and I have to do it all over again - week after week after week. Why does it do this, and how can I make the url default choice permanent?

Thanks.

- louis berney [removed email from public]