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  • Archived

Gmail sidebar calendar missing

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the… (read more)

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the calendar icon but fails to load. The other sidebar apps are functional. I can load my full calendar in a new tab with issue. Signed into my Gmail account on Chrome and Safari and the sidebar displays as it should.

Asked by reuschebob 10 months ago

Last reply by alec.fredericks 10 months ago

  • Archived

prompt forced in on 114.0.1 advertising firefox product

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intenti… (read more)

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intentionally annoying, "thing" from MY PC(of course Mozilla couldn't be bothered to tell us they were installing a continuous advertisement for google, and FORCE installing it as search engine). I want this endless advertisement removed, post haste.

Asked by henryjames6 10 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Why did Mozilla FORCE install google on firefox114.0.1?

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and delete… (read more)

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and deleted it and deleted it, ALL SEARCH RESULTS ARE NOW FROM GOOGLE, whether I like it or not. Mozilla has FORCED A COMPLETELY BROKEN SEARCH ENGINE ON MY PC(google), and now i can't rid of it, AND THEY ABSOLUTELY REFUSE TO HELP ANYONE.

Asked by henryjames6 10 months ago

Last reply by peterachutha 7 months ago

  • Archived

video file unsupported

I was trying to watch a video but it says "no video with supported format and MIME type Found" But I had just watched a video there 10 mins before. Is there a extention … (read more)

I was trying to watch a video but it says "no video with supported format and MIME type Found" But I had just watched a video there 10 mins before. Is there a extention for extra file/format types or a way to fix it?

Asked by jmcgowanlenox 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

The Email I used when I logged in is dead and gone. I can't change it because I cant receive the messages at the old email address

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instruction… (read more)

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instructions at https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts but the account wont let me add a secondary email address because it is sending confirmation requests to the DEAD email address.

Can anyone help?

Ciao, Kaelkitty.

Asked by Kaelkitty 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Trojan found by MS Defender after update to Firefox 115.0.3

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that… (read more)

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that I have a Trojan. What do I do in order to update the program without this very disconcerting warning?

Thanks in advance.

Asked by bgoodman4 9 months ago

Last reply by James 9 months ago

  • Archived

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. My only intention was to deleted the account not all the history,etc on local.

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. This was not the intention and now I am unable to recover any of that? … (read more)

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. This was not the intention and now I am unable to recover any of that? The logins.json file seem to be modified after this episode and I can't find a previous version. How to recover my passwords and history?

Asked by navpreet.np1 10 months ago

Last reply by Andrew 5 months ago

  • Archived

Would someone from Mozilla please tell me why I get the following message "Your browser is being managed by your organization" Who is my "organziation"? Thank you.

Good Morning. Would someone from Mozilla please tell me why I get the following message "Your browser is being managed by your organization" Who is my "organization"? … (read more)

Good Morning. Would someone from Mozilla please tell me why I get the following message "Your browser is being managed by your organization" Who is my "organization"? Have I been hacked?

Thank you.

Asked by Me 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Starting Firefox the first time after boot is really slow

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812 Hello, after porting my SSD Ar… (read more)

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812

Hello,

after porting my SSD Arch installation from my old Laptop to a desktop PC, i have a really long startup time (about 30s-45s) for the first time after booting my PC. This problem doesn't occur with any other programs. The subsequent openings of firefox happen instant.

Have tried using "refresh" functionality to clean up firefox so my about:config is as clean as it gets, didn't help. Have tried starting it with "firefox --no-remote", didn't help. Have tried starting it with "firefox --safe-mode", didn't help. Have tried starting it with a completely fresh profile, didn't help. Tried purging it from the system and reinstalling it, didn't help. Same problem when I start it normally via dmenu/rofi.

I don't get any stdout log on any of these methods of starting.

I also don't know where to look for helpful log files.

Any help or hints on where to trace this fault are much appreciated.

Have a nice day :)

Asked by John 10 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

A couple issues with Facebook not working with Firefox browser

Hello, I have used Firefox since it's inception and love it! However, with version 114 I have noticed two issues with Facebook. 1.) When trying to open messages in Facebo… (read more)

Hello, I have used Firefox since it's inception and love it! However, with version 114 I have noticed two issues with Facebook. 1.) When trying to open messages in Facebook I get "Couldn't load chats" (see attached screen shot) 2.) When trying to do a "Search Facebook" on any of my friends in Facebook I get "This page isn't available right now" but if I search on some place I haven't been before like a company, new outlet etc etc it brings up their info just fine. These two issues DO NOT happen with using Safari or Chrome. Hope someone can help as I want to keep using Firefox and Facebook. Thank you, Alan

Asked by Alan R 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Pocket transition did not migrate my saves

This is infuriating. I have hundreds of Pocket saves, and a couple dozen Pocket tags. They did not/do not migrate when I do what Firefox tells me to do: log in with my F… (read more)

This is infuriating. I have hundreds of Pocket saves, and a couple dozen Pocket tags. They did not/do not migrate when I do what Firefox tells me to do: log in with my Firefox account.

How does one get their saved Pocket articles to show up after being logged in with my Firefox account?

Asked by Tim H 10 months ago

Last reply by Paul 10 months ago

  • Archived

change email adderss and userID

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not l… (read more)

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not let me change my information since I cannot access the old email account. Do I just delete the entire account and if so will I loose all my Firefox information I have saved and get a new account?

Wilton King

Asked by wiltonking 10 months ago

Last reply by James 10 months ago

  • Archived

outlook events gives error included below

UTC Date: 2023-07-03T20:29:24.331Z Client Id: C3E60020F4B249899ABFC76C354EA8EF Session Id: b84b43ba-a545-43b1-b4b3-d747e2ff5425 Client Version: 20230623002.12 BootResult:… (read more)

UTC Date: 2023-07-03T20:29:24.331Z Client Id: C3E60020F4B249899ABFC76C354EA8EF Session Id: b84b43ba-a545-43b1-b4b3-d747e2ff5425 Client Version: 20230623002.12 BootResult: cdnError Failed resource: https://res.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js Back Filled Errors: Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined err: Error: Failed to load javascript. esrc: Script et: ClientError estack: onLoadFailed@https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.mailindex.js:2:16447 604191/importModule/this.promise</<@https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.mailindex.js:2:15212 </p>

Asked by miltonsn27 10 months ago

Last reply by Medhasree Suram 10 months ago