Firefox Support Forum

Hi,

This is for https://outlook.live.com where I cannot access my full list of folders. I am using Firefox on Linux (in Fedora 34) and my scrolling feature hasn't been working for a few days now. When I search for an email in one of the inaccessible folders, the folder does appear.

As an idea... I added https://outlook.live.com to the pop-up exemptions, no luck.

Any suggestions on how to fix this?

Many thanks!

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back?

My DSL is Comcast Xfinity & I use Firefox is my browser. I also use MSN.

I installed an extension from a website(not from addons.mozilla.org) and found it a bit suspicious so after around using it for 1 minute immediately removed it... So will an extension be able to access root/admin permissions if it had some malicious script executed(I am using debian) or can extension access system files,modify,delete or install/download anything without the users' permission?

Thanks in advance AVC

Hi there, I have been trying to get into a Government site that I have to use and I continually, only from today, get a message saying the Certificate is outdated. What can I do to override this issue? Cheers!

Hi

I am using mozilla firefox on windows 10.

I sometimes fat finger ctrl+shift+w or ctrl+shift+q which closes the browser instead of just closing the tab which I indented.

Is there a way to disable these 2 key binds?

Best regards child

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixes, but I cannot make them work. I go to the "Microphone" permission setting. There is nothing listed there and it will "not" allow me to add the Babbel website? What do I need to do to allow my microphone to work with Babbel?

Computer: Apple MAC 27" 2017 model with a 3.8 GHz Quad-Core Intel Core i5 Processor Software: macOS Monterey Version 12.4 Babbel: Latest software application downloded May 26, 2022 Firefox: Downloaded May 30, 2022 Microphone: JOUNIVO Voice Microphone JV-601Pro (Connected to MAC via USB Connector)

Thank You, William A.

For the last few days audio in firefox does not work at all, i searched your site for known solutions, uninstalled and reinstalled the firefox but it is still the same, i get normal audio from every other app/game just not from firefox itself. The day it happened there were no updates i did (both on my pc or the firefox ) i was just reading and playing some music on youtube, the music stops i go to check if it is the youtube are you still there message but there is nothing i can see the video playing but no sound, i then reinstalled my audio drivers thinking it was the windows problem that i had few times now but still no results. I checked everything that i could from my side and followed help from your support pages, and i am now out of options so i would appreciate a fast reply.

Thanks in advance, Teo

Recently got a new PC with Windows 11 and since I downloaded Firefox the shortcut of CTRL+Shift+O will not open the bookmark manager. Does the same on Opera GX and Chrome. Not sure if I did something wrong in the PC settings but nothing I've tried has fixed the problem

https://www.google.com For Google com, you can stop the location information. That's why it doesn't show the user's

https://www.google.co.kr But for Google co.kr, even if you select Block all in my Firefox settings.

My location information is registered at the bottom of the Google search. So I suggest.

I hope Firefox can block all location information. I don't want my location to be searched.

Thank you.

My system disk failed, so I had to restore it from pretty old backup, with old Firefox version installed and old profile data. Now I want to start Firefox and reopen all my recent tabs from Firefox Sync, but not from my local (old) profile. How should I proceed?

I have been having an issue, since just before the update to 100, where Google sites stop responding. Gmail will display banner at the top "OOPS - The system encountered a problem...", Google search from the search bar will do nothing, Google Maps will not load and any google web page will not load or refresh. Closing Firefox and restarting it will fix the issue, temporarily. At first I thought it was any web page, but I have tested other search engines and web pages, using Firefox while the Google pages are unresponsive, and it is limited to Google pages. I can open the affected Google pages with Edge, while Firefox is still "locked out".

Has anyone else noticed this issue?

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cleared saved print settings - did not fix problem. Please advise. Thank you.

I am an a US citizen, living in Europe! How do I keep Mozilla from changing languages on me? I just connected my Laptop PC and everything is in the German language. Why? I'm sorry, but I must insist that Mozilla stop doing this. My mother tongue is American English, and when I keep getting your communications in a foreign language, there is a good possibility that I might misinterpret what has been written by Mozilla to me. Or is the problem with me living in Europe?

I followed instructions for getting them back, but got stuck at the Library. I said restore and chose a date, but I get an error message: Unable to process the backup file.

When opening History the column headers are there but no dates are shown in the Added and Last Modified columns. These columns are selected in Views and the listed web pages appear to be correctly sorted into Added date order. My browser is up to date an is 100.0.2 64 bit. Thanks

Running Firefox 100.0 on Linux Mint 20.3 Mate 1.26 I've noticed that websites like my bank use a "sub window" that slides in from the right to display the running balances. Prior to version 100, this worked perfectly with dual scroll bars, one for the main window and one for the "sub" window. Now, with version 100, the "sub" window has no scroll bar. I can control the window by using the keyboard up/down arrows, but the scroll bar for the "sub" window is non existent. You cannot have access to my bank account, but you can duplicate the problem with Google. Simply search for say, a celebrity, click on one of the displayed images, and the window that displays on the right used to have it's own scroll bar, beside the bar that controlled the main window. Sub window scroll bar is now gone. It seems you folks violated one of the Cardinal Sins of Programming: IF IT AIN'T BROKE, DON'T FIX IT. Scroll bars worked great before, Not sure whose idea it was to "improve" them. Rolling a Firefox update backwards is a logistical nightmare. Is there a possibility of a fix coming out soon or are we to live with this as a "feature"??? Thanks for your time.

So, YouTube sound doesn't work, and only YouTube, i already checked similarly posts but none of them helped, the sound plays for a fraction of second then just stop, if i click the player to like skip to a certain time frame of the video it plays the sound... for a fraction of second again... i don't know what to do. I already tried: Checking the player to see if its muted (and the tab) Checked other sites (they work fine) Checked if its a specific video (all of them have the problem) Checked other browsers (they work fine) Checked permissions Reinstalled Firefox Refreshed Firefox Restarted the computer multiple times...