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How do you report a bug with scrolling on the latest firefox updates

With the latest firefox updates, both firefox and thunderbird stop repsponding to inputs, not limited to scrolling. This happens over time as if there is a memory leak o… (read more)

With the latest firefox updates, both firefox and thunderbird stop repsponding to inputs, not limited to scrolling. This happens over time as if there is a memory leak or too many threads sharing semiphors.

82.0 (64-bit) Arch Linux

This problem is 100% on Firefox.

Asked by mrbrklyn 6 hours ago

Last reply by cor-el 49 minutes ago

firefox refresh wiped my bookmarks and other things are not working correctly.

I did a browser refresh, and when it was done, almost everything it was supposed to save was gone. "Firefox will save these items: Bookmarks Browsing and download… (read more)

I did a browser refresh, and when it was done, almost everything it was supposed to save was gone. "Firefox will save these items:

   Bookmarks
   Browsing and download history
   Passwords
   Cookies
   Web form auto-fill information
   Personal dictionary "

Bookmarks, gone. Home tabs, gone. Browsing and download history, gone. Cookies: spotty. Autofill; partly missing.

And a new tab is now completely blank (see attached image). I thought it might repopulate itself, but nope. Just blank.

All my home tabs were wiped, and I was able to put them back. But this outcome was unexpected. Some places I had to log back into; some I did not.

So I feel like I am now dealing with a broken browser, and not sure what to do about it. At least the buggy hangups and crashes seem to be fixed. Maybe.

edit: Also noticed I cannot make new bookmarks. Halp....

Asked by patricia.pennell 5 hours ago

Last reply by FredMcD 1 hour ago

FireFox and eBay

I am using the latest version of Firefox on a brand new IMac running 10.15.7. Since I got this new computer Firefox has been incredibly slow when accessing eBay. It can t… (read more)

I am using the latest version of Firefox on a brand new IMac running 10.15.7. Since I got this new computer Firefox has been incredibly slow when accessing eBay. It can take forever to scroll through my image file to find an image to load on an eBay listing. When I try to scroll through the image file most of the time Firefox will freeze every 40-60 images and will not respond to the cursor movement for anywhere from 30 seconds to several minutes at which point it comes to life for a few seconds and then freezes again. I can do most other things on eBay and other websites except loading images.

There is a second problem with Firefox. I frequently get the following error from eBay "https://www.ebay.com/n/error?statuscode=500. The problem is that this appears to be a Firefox issue. eBay directs me to go to home page and when I then try to reload the offending page I get the same error message over and over again, however if I close Firefox and re-start Firefox I can get to the page that generated the error message. I get the same problem with CanadaPost. Firefox gives me an error message telling me that the page doesn't exist. I closed Firefox and reload CanadaPost website and then I can get to the page.

This happens multiple times a day and only with Firefox. Other websites and other browsers don't have this problem.

Asked by Alister Muir 1 hour ago

Firefox not launching (crashing) after update 82.0

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the foll… (read more)

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the following in event viewer:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1049, time stamp: 0xb5beef21 Exception code: 0xc0000409 Fault offset: 0x00000000000a1170 Faulting process id: 0x504 Faulting application start time: 0x01d6a79d51cff95a Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a6b172b9-a2b5-4bc0-a874-22a48b48aa06 Faulting package full name: Faulting package-relative application ID:

When trying to uninstall from Program and Features we get the following NSIS error (attached).

Asked by dirkvdm85 6 days ago

Last reply by FredMcD 1 hour ago

Firefox ESR on Devuan has resize problems

Firefox ESR on Devuan, both 2.0 and Beowulf, has a problem involving resizing. Webpages that formally displayed fine now are too large (the indicator shows 100%, but I mu… (read more)

Firefox ESR on Devuan, both 2.0 and Beowulf, has a problem involving resizing. Webpages that formally displayed fine now are too large (the indicator shows 100%, but I must reduce it to 80% to display as it did before). Other Linux distributions, for example, Linux Mint and openSUSE, do not have this problem (PaleMoon on the Devuan system does not have the problem).

The hardware is old: Intel 3rd Generation Core processor, 8 GB memory, SSD connected via USB 3.0.

The best solution might be to run both Firefox ESR and regular Firefox. I can download the latter, extract it, move the folder to the desktop, and double-click on "firefox" to start it, similar to how I run PaleMoon. Is there a way to avoid them using the same profile?

Asked by pccobbler 4 hours ago

Last reply by cor-el 1 hour ago

Firefox takes a long time to launch from a cold boot of Windows 10.

I am currently running Windows 10 on my desktop computer for over 10 years and I have been using Firefox as my default browser. I’m currently using Firefox version 82.0 (… (read more)

I am currently running Windows 10 on my desktop computer for over 10 years and I have been using Firefox as my default browser. I’m currently using Firefox version 82.0 (64-bit) and I’ve noticed that Firefox take a longer time to launch from a cold boot of Windows 10. Is there an Add-on or something other feature that I can use to make it boot faster initially? I currently use CCleaner Version 5.7 to make my computer run faster. Your prompt response to this issue will be greatly appreciated. Wilbert Kelley xxxxxxxxx@xxxxxxx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

Asked by whkelley1 8 hours ago

Last reply by FredMcD 7 hours ago

Firefox on compiz has no border to resize the window

Hello, I recently upgraded Firefox to the latest 82.0 (64-bits) version. I am quite sure that with that version a new problem appeared by which the Firefox windows have n… (read more)

Hello, I recently upgraded Firefox to the latest 82.0 (64-bits) version. I am quite sure that with that version a new problem appeared by which the Firefox windows have no border except the window title bar, and cannot be grabbed for resizing. I believe it has to do with Firefox because other windows doe not have this problem, and the firefox window has the menu "File|Edit|etc." inside the window title bar. The versions are: - Firefox see above - Compiz version : 1:0.9.12.3 - Ubuntu 16.04LTS - gtk2-engines-murrine : 0.98.2-0

Incidentally, when starting firefox on the cli, I receive the error messages copied below. Thanks for the great work, firefox must continue and grow. Regards, xgiannak

(firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_background: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed (firefox:17269): Gtk-CRITICAL **: gtk_render_frame: assertion 'GTK_IS_STYLE_CONTEXT (context)' failed

Asked by xgiannak 7 hours ago

Downloads crash

Many downloads I do that are big in size always just Fail. I try with other internet browsers and they work perfectly fine. I tried resetting Firefox already and that did… (read more)

Many downloads I do that are big in size always just Fail. I try with other internet browsers and they work perfectly fine. I tried resetting Firefox already and that didn't do anything. I also tried safe mode to see if it was any my add-ons. All to keep failing my files. It only happens with Firefox.

Asked by Jacob 1 week ago

Last reply by FredMcD 7 hours ago

Interactive Weather Radar Maps Not Working In Firefox

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my … (read more)

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my Firefox browser. It works fine in Chrome and Edge. The weather.com website loads just fine but the radar data (overlay on a map) will not load. IT WORKS FINE IN SAFE MODE. So i tried to disable all of my plug-in's, extensions and hardware acceleration in Firefox in regular mode. Still doesn't work. I created a new profile. Still doesn't work. I disabled the tracker feature in Firefox on that web page. Still doesn't work. I uninstalled and reinstalled Adobe Flash. Still doesn't work. Any ideas???

Firefox version 82.0 64 bit Running Windows 10 Professional

Asked by jlfptf 1 day ago

Last reply by FredMcD 7 hours ago

Can't download MP3 files - The download cannot be saved because an unknown error occurred. Please try again.

Eg. go to these pages, click the ... or down arrow to bring up menu, right click to save as https://www.podparadise.com/Podcast/1324249769 https://player.fm/series/atlant… (read more)

Eg. go to these pages, click the ... or down arrow to bring up menu, right click to save as

https://www.podparadise.com/Podcast/1324249769

https://player.fm/series/atlanta-monster-2152811

I think it's cause the content is dynamically generated maybe but it works fine in chrome? I can't save as from the mp3 player either although it plays fine so obviously it's able to get the file? Any fix for this bs?

Asked by thenickdavey 22 hours ago

Last reply by cor-el 21 hours ago

Build 82 issues

Since installing, the browser is not responding as it used to. I am plagued with browser not responding error messages at multiple different sites. I am running Windows 1… (read more)

Since installing, the browser is not responding as it used to. I am plagued with browser not responding error messages at multiple different sites. I am running Windows 10 and this is occurring on two different machines. Is there a workaround or fix?

Asked by eisenhaus 23 hours ago

Wow! Super, super slow.

Wow! I only had to go through a hundred and eleventy-seven pages to get to this point. You know, there's actually pro forum software out there. I think I'll fix my proble… (read more)

Wow! I only had to go through a hundred and eleventy-seven pages to get to this point. You know, there's actually pro forum software out there.

I think I'll fix my problem by deleting the Firefox virus from my computer.

Asked by Artie 3 days ago

Last reply by FredMcD 1 day ago

paypal "cart" interface

Hi There, I'm on the firefox beta channel presently v82.0 using web browser on mac v10.15.7 and using this website "https://www.roadstercycle.com" which uses a paypal car… (read more)

Hi There, I'm on the firefox beta channel presently v82.0 using web browser on mac v10.15.7 and using this website "https://www.roadstercycle.com" which uses a paypal cart for shopping. Seems every time i add something to the cart it makes a "new" cart so i can never get more than one item in it. I have no problems with Safari - so its something to do with Firefox as opposed to the website (methinks.) I restarted firefox in "safe mode" and the problem still persists. I disabled "enhanced tracking protection" as well to noavail.

Like with most things its probably not a bug but a feature but I'd be curious to get your take on it.

Thanks, Stephen

Asked by spragues 1 week ago

Last reply by jscher2000 1 day ago

Inabililty to open file:// URIs on Linux

As the title implies, I am unable to open any local files on Firefox. The tab just keeps loading forever and using up all available memory until it crashes the tab. (the … (read more)

As the title implies, I am unable to open any local files on Firefox. The tab just keeps loading forever and using up all available memory until it crashes the tab. (the browser still remains operational, since the crashing process is a child process of the main browser)

I took a look at the process in GDB and it looks like it's hanging in `read () at /usr/lib/libpthread.so.0`, called from libxul.so. (possibly a spinlock, since it also grinds one of my cpu cores down) I've checked and this problem is not related to my profile, settings, or extensions.

I'm at a complete loss for what to do now to fix this, since I don't have the time or disk space to build a full debug build of Firefox and figure out what's going on.

Asked by Taylor 1 day ago

Navigating on ebay shows error "The page isn’t redirecting properly"

Navigating on Ebay causes The page isn’t redirecting properly error on some pages. For example I'm unable to navigate through categories but searching and clicking on a s… (read more)

Navigating on Ebay causes The page isn’t redirecting properly error on some pages.

For example I'm unable to navigate through categories but searching and clicking on a search result seems to work fine.

While viewing an item clicking on a subcategory under the search bar generates this error 100% of the time, everything seems to work great on other browsers though.

Sometimes I'm unable to even view an item when accessed from a google result or even an sponsored listing.

I have tried clearing cookies and cache, allowing ebay to set cookies, disabled ETP, run in safe mode, private mode, reinstalling firefox and finally windows but still the problem persists.

Asked by guranedo 1 day ago