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How to use Advanced Preferences (about:config) to select 'Manual proxy configuration' setting

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am… (read more)

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am unable to find the setting in Advanced Preferences that will select Manual proxy configuration. Could someone please help. Thanks

Asked by jon.christian 3 weeks ago

Last reply by zeroknight 3 weeks ago

Browser re-sizing on start up

When I open the application it loads as a small window that I have to maximize to make it full screen. It never used to do this so I need some help to fix this. I've take… (read more)

When I open the application it loads as a small window that I have to maximize to make it full screen. It never used to do this so I need some help to fix this. I've taken a quick look through settings etc and can't see anything wrong...

Asked by matt_parker 2 weeks ago

Last reply by firefox2801 8 hours ago

  • Archived

Your connection is not secure

Firefox 49 says; "The owner of .. has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. Actua… (read more)

Firefox 49 says; "The owner of .. has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. Actually tis is a government site. Almost all helpers advise "enter about:config" then find change "security.enterprise_roots.enabled" from the list opened, and then chance the value from "false" to "true". But, there is no "security.enterprise_roots.enabled" in the list ???

Asked by m.y. o. 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Created account and saved bookmarks, new computer books marks are gone.

I changed computers and created a login to save bookmarks, it looked like this was accomplished but now on my new computer and after I login in Firefox it asks me to impo… (read more)

I changed computers and created a login to save bookmarks, it looked like this was accomplished but now on my new computer and after I login in Firefox it asks me to import but fire fox is not an option.

Asked by hartshornracing 12 months ago

Last reply by cor-el 12 months ago

  • Archived

Security breach using your browser

Hire staff instead of your blind leading the blind approach would be appreciated. Case in point, password security regarding access to my Last Pass vault! Through one… (read more)

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

Asked by 4johnherman 1 year ago

Last reply by Paul 1 year ago

  • Archived

Cannot Access USPS Website

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message: You do not have permission to access this p… (read more)

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message:

You do not have permission to access this page If you have found this page in error, please contact support Reference:10593116689666961403465577003670526342620034968299102359

Asked by irishmn98 6 months ago

Last reply by cor-el 6 months ago

  • Archived

When sharing a specific window in Google Meet, *ALL* popups from extensions will show on Google Meet

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window. I've noticed, however, that no matter wha… (read more)

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window.

I've noticed, however, that no matter what Firefox window is used, if you access an extension that creates a pop-up dialog, such as the Container selection button from Conex, the uBlock origin settings popup for each webpage, or a password manager pop-up such as Bitwarden, those popups will appear on the shared window, even if you decide to do this from another Firefox window altogether.

This is a major security concern for me, as I've had circumstances where the password entry window for Bitwarden will appear on any window, even if I open the extension pop-up from a window not being shared to Google Meet. I'm not sure where to submit this issue, so I'm starting from the Mozilla support page and going from there. Would appreciate anyone's help on getting this issue resolved. Thank you.

Asked by Tariq Kamal 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

how do I stop video downloads from automatically playing?

When I download a file or video the system automatically opens it or plays it. I find this annoying if I am downloading a number of videos or items. how do I change th… (read more)

When I download a file or video the system automatically opens it or plays it. I find this annoying if I am downloading a number of videos or items. how do I change the setting so that when I import I don't open everything up?

Asked by gutter992000 1 year ago

Last reply by cor-el 1 year ago

Problem accessing 'Keeper'

I have been having problems trying to access the website 'keepersecurity.com'. This started happening with Version 121. I contacted 'Keeper' about the issue, but nothi… (read more)

I have been having problems trying to access the website 'keepersecurity.com'. This started happening with Version 121. I contacted 'Keeper' about the issue, but nothing they suggested worked. While I am using Firefox as my browser, I also have Microsoft Edge installed and available to use. I accessed the site using Edge without any problems. So I assume the problem is with version 121.

Asked by sundialkid 4 months ago

Last reply by zeroknight 4 months ago

Video playback NY Times not working in v 122.0.1

Video playback NY Times not working in v 122.0.1 Got error message from NYT: Video playback is not supported in your current browser TO view NYTimes video please upgrad… (read more)

Video playback NY Times not working in v 122.0.1

Got error message from NYT: Video playback is not supported in your current browser TO view NYTimes video please upgrade your browser to the latest version

Asked by William Colmers 3 months ago

Last reply by zeroknight 3 months ago

Need help getting all my data back!

I recently suffered a bug in my PC that led to me having to reinstall the OS. I am now trying to reclaim my session/bookmarks etc from Firefox but I'm not able to sign in… (read more)

I recently suffered a bug in my PC that led to me having to reinstall the OS. I am now trying to reclaim my session/bookmarks etc from Firefox but I'm not able to sign in on the browser. I'm able to sign in on a web page with my email, but no luck with the actual browser menu. The only option I'm seeing otherwise will be to reset my password, but that will seemingly delete years of important data that I only have on Firefox because I trust it!

Please help! Desperately trying to come up with a solution!

Asked by Cam 4 months ago

Last reply by khan jani 4 months ago

  • Archived

Update not working from HELP>ABOUT

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I… (read more)

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I am getting an error message inside the ABOUT pop-up window. The current message is "Unable to check for updates due to internal error".

I've un-installed and re-installed several times. It doesn't happen on other computers I own where updates work just fine.

I tried searching, but couldn't find anything relevant

Any ideas how to fix this?

Thanks !

Asked by pomerus 1 year ago

Last reply by sheepgate 1 year ago

Dragging and dropping files collapses and locks Firefox bookmarks menu

121.0.1 (64-bit) on Windows 10 Professional. I'm a Leo and like long walks on the beach. For months, I've experienced the Bookmarks menu collapsing (Bookmarks Toolbar, B… (read more)

121.0.1 (64-bit) on Windows 10 Professional. I'm a Leo and like long walks on the beach.

For months, I've experienced the Bookmarks menu collapsing (Bookmarks Toolbar, Bookmarks Menu, and Other Bookmarks headings appear but all bookmarks are just gone) and locking up (those headings cannot be opened and closed).

I have finally noticed that this happens when I am using Windows File Explorer to drag and drop files into my Google Drive opened with an entirely separate Google Chrome browser running concurrently with Firefox.

To be clear, I have Google Chrome and Explorer at the top of my desktop, with Firefox running behind them. When I drag a file from Windows Explorer over to the Google Chrome browser, the side bookmarks window in Firefox goes haywire. Close and reopening the bookmarks menu brings it back, but the issue remains.

Asked by iamwileecoyote 4 months ago

Last reply by cor-el 4 months ago

  • Archived

cannot log into crunchyroll website

I updated to version 115.0.2 on 7-11-2023 and have not been able to log in to crunchyroll website since then. I tried troubleshooting mode and reloading update with no re… (read more)

I updated to version 115.0.2 on 7-11-2023 and have not been able to log in to crunchyroll website since then. I tried troubleshooting mode and reloading update with no result? release notes do not indicate any change that should affect linkage.

Asked by rhollingsworth8 10 months ago

Last reply by cor-el 10 months ago