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sync dont work

i have two tabs open. i leave with my laptop. I hit sync and the tabs on my computer dont show up at all. get home and the browser is there and open with those tabs. Sync… (read more)

i have two tabs open. i leave with my laptop. I hit sync and the tabs on my computer dont show up at all. get home and the browser is there and open with those tabs. Sync is there just for show, does not work at all just like the password manager. Each day passes, mozilla gets worser and worser.

Asked by ihatemozillaroyally 5 months ago

Last reply by ihatemozillaroyally 5 months ago

Can't use my other email address to make a new account

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (read more)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account.

Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

How can I convince Firefox that my personal email is free and available so that I can make a new account with it??

Thank you for your help!

Asked by mariah.k 6 days ago

Last reply by cor-el 5 days ago

Syncing problems

I have two desktop computers and both Firefox accounts are in my name. I have had this site up for years. Now when I click on one specific web site it won't come up un… (read more)

I have two desktop computers and both Firefox accounts are in my name. I have had this site up for years. Now when I click on one specific web site it won't come up unless I got to Firefox's web browser and click on the three bars, and under my name click on sync now. Then the site comes up. The problem is I have to do this each time, on each computer. I have tried all kinds of troubleshooting to no avail. Help.

Asked by coganra 6 days ago

Last reply by FredMcD 17 hours ago

My start up pages have disappeared

i had like 4 or 5 startup pages. i reinstalled firefox and synced twice so it could reclaim them from my home computer but nothing happened. i tried to redo it and the op… (read more)

i had like 4 or 5 startup pages. i reinstalled firefox and synced twice so it could reclaim them from my home computer but nothing happened. i tried to redo it and the option is not there. not sure if this was an update but if so i hate it. i added 3 of my startup pages to the home button. so maybe i can get them from pressing that. but i prefer to have them on startup and just have one page as my home page.

Asked by kdf_333 6 days ago

Last reply by jscher2000 5 days ago

All saved passwords associated with my accounts are removed

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what… (read more)

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what needs to be done.

Asked by navneet.nigam82 1 week ago

Last reply by FredMcD 4 days ago

Sync version prioritization

hello all- When Sync job cycles, what is hierarchy determining which component version (Bookmarks, logins, etc) is applied to profiles on other computers? Two computers,… (read more)

hello all- When Sync job cycles, what is hierarchy determining which component version (Bookmarks, logins, etc) is applied to profiles on other computers?

Two computers, A and B. Bookmark file on A last revised two days ago. Bookmark file on B last revised 60 days ago. I need all profile components on B to match A. Essentially B is updated to A's version.

How does synch determine which version is the 'Master' used to overwrite the versions on other computers?

I saw in another thread that Synch uses latest modification date to set priority. This would seem to be the most logical criterion. But I want to be sure before cycling Sync.

(Spent 10 minutes searching threads before posting this question. There were some oblique references hinting at prioritization, but not an absolute statement describing prioritization.) thanks!

Asked by GevFFSync 5 days ago

Last reply by Disil07 3 days ago

Cannot receive sent tabs from iPhone

Hey Guys, I am having trouble trying to send tabs between my PC, and my iPhone. I can successfully send a tab from my PC, however, when I attempt to send a tab from my iP… (read more)

Hey Guys,

I am having trouble trying to send tabs between my PC, and my iPhone. I can successfully send a tab from my PC, however, when I attempt to send a tab from my iPhone, it won't show up on my PC.

Things I've tried; - Uninstalling/reinstalling Firefox for PC. - Uninstalling/reinstalling Firefox for iPhone. - Signing out then back in on both devices.

Whatever I try, I can only manage to send tabs from the PC to iPhone and not the other way around. When I manually sync from PC, I can (sometimes) see what tabs are open on my phone. I am out of ideas.

Build Versions; PC: 96.0.2 (64-bit) iOS: Firefox Daylight 96.0 (7403)

Asked by Jordan 4 days ago

  • Solved

firefox on showing current tab on different account

Just noticed today that Firefox on my work computer (Mac) is adding an icon to the MacOS Dock that opens the URL of the currently active tab from Firefox on my personal c… (read more)

Just noticed today that Firefox on my work computer (Mac) is adding an icon to the MacOS Dock that opens the URL of the currently active tab from Firefox on my personal computer (also a Mac). Firefox on my work computer is signed into Sync w/ my work Firefox account and Firefox on my personal computer is signed into sync w/ my personal Firefox account. This is crazy and unacceptable.

I have not previously signed into my personal Firefox account on my work computer, the Connected Services section of the Firefox Account Settings for my personal account does not show my work computer and the Connected Services for my work account does not show my personal computer.

Both computers are on the same physical network, but do not otherwise interact.

Asked by baronmog 4 days ago

Answered by cor-el 4 days ago

cannot sync Firefox ESR 52.9 login passwords with quantum

I still use the Quantum 96 portable along with Firefox ESR 52.9 for certain sites due to the superior customization and functionality of the latter via extensions that … (read more)

I still use the Quantum 96 portable along with Firefox ESR 52.9 for certain sites due to the superior customization and functionality of the latter via extensions that do not work on Quantum. However, I would like to sync the ESR passwords with Quantum, but I cannot login into Sync on ESR since "sign in" results in "Blocked by Content Security Policy."

Asked by PBY 4 days ago

Last reply by Disil07 3 days ago

Firefox sync restoring bookmarks from infrequently used devices

I have 3 desktops and 2 laptops with Firefox sync turned on. Occasionally the bookmarks on all devices are synced with an older version of bookmarks. I'm guessing it's f… (read more)

I have 3 desktops and 2 laptops with Firefox sync turned on. Occasionally the bookmarks on all devices are synced with an older version of bookmarks. I'm guessing it's from one of the laptops that hasn't been turned on in a few weeks and now is on. Is there not a way to prevent an old set of bookmarks from replacing a known 'good' set of bookmarks? Thankfully I have my bookmarks backup turned on and can restore them but would like to know if there is a solution to keeping bookmarks current and stable on all devices, even those devices that aren't regularly used.

Asked by markandlyndon 3 days ago

Last reply by FredMcD 2 days ago

After upgrading to windows 11, Cant sync everything seems to be lost.

I made a clean install of win 11 , formated the drive and started fresh, when i first tried to login to firefox for sync, I had to reset my password when I managed to lo… (read more)

I made a clean install of win 11 , formated the drive and started fresh, when i first tried to login to firefox for sync, I had to reset my password when I managed to login, everything was gone, no bookmarks, no passwords. this is extreamly bad for me.

Is there anyway to recover this data from you ?

Or should I just simply migrate to edge or google so this wont happen again. I dont want to migrate, I like firefox. But I dont like losing all my stuff.

Asked by ptd.andersson 2 days ago

Last reply by ptd.andersson 2 days ago

Firefox Sync is not working.

I installed a new Windows on SSD drive, downloaded Firefox and signed into my account. I tried to sync my account and its been a month now and even after deleting, refres… (read more)

I installed a new Windows on SSD drive, downloaded Firefox and signed into my account. I tried to sync my account and its been a month now and even after deleting, refreshing and reinstalling the Firefox, the sync has not worked. I have tons of data on my Firefox account so I will be enormously grateful if someone can help.

I have tried to press sync multiple times in settings panel of the Firefox and also checked about:config/sync logs.

Asked by javaid.salman 2 days ago

Last reply by jonzn4SUSE 2 days ago

Can I use Sync to transfer and store profile on new computer?

Old laptop is nearly trash, need to transfer profile to new one. But, it is not clear if Sync actually imports the old profile onto the new computer, creating a profile f… (read more)

Old laptop is nearly trash, need to transfer profile to new one.

But, it is not clear if Sync actually imports the old profile onto the new computer, creating a profile file.

Since I won't be using the old laptop, I don't need "syncing" between devices, I just need the old profile on the new computer. Is sync the best way to do this? thanks

Asked by overwater 2 days ago

Last reply by cor-el 1 day ago

  • Solved

Linux sync and support pages not visible or accessible

Hello on Fixfox Linux ESR 91 and also V96 Canonical, The following pages Time Out accounts.mozilla.org support.mozilla.org Not able to sign into Sync. The page does not… (read more)

Hello on Fixfox Linux ESR 91 and also V96 Canonical, The following pages Time Out accounts.mozilla.org support.mozilla.org

Not able to sign into Sync. The page does not even load.

/?contex=fx_desktop_v3&entrypoint=fxa_app_menu&action=email&service=sync

Thanks in advance. My second Ubuntu machine also same issue the pages juet Time Out. Not sure what's up any help would be appreciated!!


FYI Firefox is not firewalled and is able to access the web and other domains

Asked by ajb 2 days ago

Answered by ajb 1 day ago

Firefox on Raspberry Pi 4 with Raspbian

Firefox crashes on my Raspberry Pi 4 while it is trying to sync my account data. How to sync and no crashes? I Have installed the latest updates and the version of firefo… (read more)

Firefox crashes on my Raspberry Pi 4 while it is trying to sync my account data. How to sync and no crashes? I Have installed the latest updates and the version of firefox is 91.5.0esr. The browser crashes nearly immediatly after the start, so I am not able to retrieve more data from the crash.

Asked by wpasman 1 day ago