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Firefox 86 on Mac crashes on opening gmail.com and meet.google.com

My Firefox installation (86.0 64-bit on macOS 10.15.7) always crashes on opening gmail.com. It seems to be on the point it loads the hangout stuff, but that's subjective.… (read more)

My Firefox installation (86.0 64-bit on macOS 10.15.7) always crashes on opening gmail.com. It seems to be on the point it loads the hangout stuff, but that's subjective. Also seems to happen on other google domains, like meet.google.com

Some Crash ID's bp-b0a5daca-f85f-47dc-a306-647250210306 (gmail.com crash) bp-d4e0a614-cea4-41b3-b665-e5abd0210306 (meet.google.com crash)

What I've done:

  • Tested if crash happens in safe mode (yes)
  • Refreshed my installation: still happens
  • Removed all cookies for google domains, still happens
  • Created a fully new profile, crash still happens
  • Installed a new Firefox from the website, crash still happens

Asked by contact452 5 hours ago

Last reply by FredMcD 13 minutes ago

For more than a year: "A web page is slowing down your browser"

For more than a year, I've been plagued with, "A web page is slowing down your browser." It appears most often on Facebook and while multiple tabs are loaded, but other w… (read more)

For more than a year, I've been plagued with, "A web page is slowing down your browser."

It appears most often on Facebook and while multiple tabs are loaded, but other websites cause it to happen, as well, even when Facebook isn't loaded at all. The fewest multiple tabs that trigger this behavior is two (2), though it usually rears its head with around seven or more.

It appears whether extensions or plugins are disabled or not.

This never happens with Google Chrome.

I'm using the latest, 64-bit version of Firefox with automatic updates enabled.

This has been happening for more than a year.

Once a page begins to display this, it's done for the day about 80% of the time.

Closing multiple tabs does NOT solve the problem once it occurs.

Closing Firefox entirely (all tabs) does solve the problem, but only for a while.

Choosing Stop It or Wait doesn't seem to solve anything.

I've tried uninstalling and reinstalling Firefox, twice.

OS: Windows 10 64-bit Anti-virus: Bitdefender Total Security for the second half of the year; Norton Security for the first half of the year.

I really wish Mozilla would put some effort into actually FIXING this major problem, as I've reached the point where I'm about to ditch Firefox entirely and go back to using Google Chrome. Judging by what I've found in these forums, it's been around since 2017, and none of the tips given therein have worked.

It's almost as if something in a tab other than the current one is occupying an excessive amount of processor cycles, and instead of managing it properly, Firefox gets hung up trying to

Suspicion: Facebook, possibly YouTube (owned by Google) intentionally "exercises" Firefox browsers in the hopes of getting users to drop it and go back to the far less secure Google Chrome.

Thank you for your time.

Asked by swamper 5 hours ago

Last reply by FredMcD 4 hours ago

Firefox fills disk space to 0 bytes few times a day

Hello! I’ve been having quite strange problem with Firefox for a few months since version 80.X on clean Windows 10 (reinstalled from scratch after secure erase; the lates… (read more)

Hello!

I’ve been having quite strange problem with Firefox for a few months since version 80.X on clean Windows 10 (reinstalled from scratch after secure erase; the latest 20H2 version with all updates installed). It’s worth to mention that I’ve been using Firefox like 15 years and never had an issue like this before.

Firefox just fills up system drive completely (50+GB to 0 bytes remaining) few times a day under active usage. It happens randomly and I can’t identify the reason. I also can’t find any actual files saved on disk because it seems to be related to NTFS cache. I’ve tried disabling the following settings with no success:

browser.cache.disk.enable cached-web-content_cached-web-content browser.cache.memory.enable browser.cache.disk.smart_size.enabled

And couldn’t find any solution unfortunately. I usually have 2 windows opened ("common" and private) with 10 to 30 tabs each which is not much at all for i7/16GB I believe. This problem is extremely annoying and seriously affects SSD life so I'd really appreciate if someone would help me to resolve it. Thanks in advance!

Asked by eqall 5 days ago

Last reply by jonzn4SUSE 10 hours ago

Unable to play any Videos in Mozilla Firefox 86.0 on Ubuntu 20.04 LTS

Hello, I am using Mozilla Firefox 86.0 on Ubuntu 20.04 LTS Desktop, I am unable to play any kind of Video embedded on my Websites, I've also tried disabling the Hardware … (read more)

Hello,

I am using Mozilla Firefox 86.0 on Ubuntu 20.04 LTS Desktop, I am unable to play any kind of Video embedded on my Websites, I've also tried disabling the Hardware Acceleration in Firefox Setting, but still, the issue remains the same.

in my Ubuntu 20.04 LTS -> ffmpeg is installed, libavcodec-extra is also installed, but I am unable to understand why Mozilla Firefox is not playing the Videos in the Browser?

please help me in this case, I am frustrated with this for 2 months or more.

Kind Regards, Dhaval

Asked by Dhaval Vira 22 hours ago

Last reply by jonzn4SUSE 11 hours ago

PR_END_OF_FILE_ERROR

I KEEP GETTING THIS- Secure Connection Failed An error occurred during a connection to [REDACTED].com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be s… (read more)

I KEEP GETTING THIS- Secure Connection Failed

An error occurred during a connection to [REDACTED].com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Is there anyway to Override this? It is EXTREMELY ANNOYING! The website was perfectly accessible up until a few days ago.

Asked by greg1865 15 hours ago

Last reply by FredMcD 14 hours ago

Consistent and unresponsive blank page

Firefox is not responding for me and I've tried everything. -I've refreshed the firefox app 5 times -reinstalled it -cleared cache and cookies -I did a troubleshoot -di… (read more)

Firefox is not responding for me and I've tried everything.

-I've refreshed the firefox app 5 times -reinstalled it -cleared cache and cookies -I did a troubleshoot -disabled add-ons -disabled hardware acceleration

nothing. Any sugguestions?

Asked by Samantha M. 1 day ago

Last reply by cor-el 1 day ago

Firefox start up crash on Ubuntu 18.04

Hi, I currently have the following error message when i start firefox from Terminal in safe mode ~$ firefox/firefox -safe-mode ExceptionHandler::GenerateDump cloned child… (read more)

Hi, I currently have the following error message when i start firefox from Terminal in safe mode

~$ firefox/firefox -safe-mode ExceptionHandler::GenerateDump cloned child 2702 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...


I have followed steps in detailed in this link https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup

The crash persists:

When I start firefox in safe mode When I uninstall it and install a fresh copy I have also deleted the StartUp cash folders I could find within ~/.mozilla/firefox I not understand how any kind of malware could be on my Linux system, or how to check Here is the Crash report

AdapterDeviceID: 0x0166 AdapterDriverVendor: AdapterDriverVersion: 20.0.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 436207616 AvailableSwapMemory: 1378377728 AvailableVirtualMemory: 1448677376 BuildID: 20210222142601 CrashTime: 1614970266 DesktopEnvironment: gnome Email: FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614535573 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 863 StartupCrash: 1 StartupTime: 1614970266 TelemetrySessionId: ec417b25-c587-4702-8019-aac1be068d99 ThreadIdNameMapping: 4922:"IPC I/O Parent",4923:"Timer",4924:"Netlink Monitor",4925:"Socket Thread",4926:"Permission",4929:"JS Watchdog",4930:"JS Helper",4932:"JS Helper",4931:"JS Helper",4933:"JS Helper",4934:"BGReadURLs",4935:"Cache2 I/O",4936:"Cookie",4937:"StreamTrans #1",4938:"Worker Launcher",4939:"SoftwareVsyncThread",4940:"Compositor", Throttleable: 1 TotalPageFile: 5408440320 TotalPhysicalMemory: 4029001728 UptimeTS: .32232316 Vendor: Mozilla Version: 86.0

I would love to have some idea of the next steps to get firefox working on my system.

Asked by william23b 1 day ago

Last reply by cor-el 1 day ago

Firefox blank page and crash

All of a sudden, Firefox appears frozen on launch: doesn't launch any web page, or any page, in face--preference, or any of the about: pages. Just blank page. Clicks are … (read more)

All of a sudden, Firefox appears frozen on launch: doesn't launch any web page, or any page, in face--preference, or any of the about: pages. Just blank page. Clicks are registered, but don't have any effect.

If I close the window, multiple firefox processes linger for a while, and then the crash window pops up.

So far, I've: deleted the ~/.mozilla directory; downloaded fresh version of both 86 and 87 developer editions; restarted with addons disabled; and various combinations thereof.

I'm on Linux Mint 64-bit, latest version.

Firefox is completely unusable for me now. And I think it started with my rebooting my PC (which I've done multiple times so far).

This looks suspiciously similar to https://www.reddit.com/r/firefox/comments/a5qru6/firefox_64_opens_blank_tab_and_crashes/ and https://bugzilla.mozilla.org/show_bug.cgi?id=1513855. They don't seem to have any solutions, though.

Any thoughts?

Asked by Jeenu 1 day ago

Last reply by cor-el 1 day ago

Crash Report when attempting to launch Firefox

Hello all, Last night I closed Firefox with more tabs opened than I should have (I was having screen issues) and turned my computer off. Today Firefox doesn't open. I hav… (read more)

Hello all,

Last night I closed Firefox with more tabs opened than I should have (I was having screen issues) and turned my computer off.

Today Firefox doesn't open. I have restarted the computer, made a clean install from the Firefox download page, and made sure Linux was up to date (I am running Linux Mint 19.1). Attached are a screenshot and report ID: Crash ID: bp-f0205e31-aeab-4928-9462-9b4e30210305

I would really appreciate any help. Thanks in advance.

Asked by sugarcat13 1 day ago

Last reply by cor-el 1 day ago

auto launch at start up

Firefox automatically starts itself on start-up every time. I don't want it to. If I want it on, I'll click on it. I don't go on the internet every single time I start… (read more)

Firefox automatically starts itself on start-up every time. I don't want it to. If I want it on, I'll click on it. I don't go on the internet every single time I start up my computer and don't like having to WAIT for it to start up so I can quit it. I don't know why it does this - never did before - and it is EXTREMELY annoying! HELP! I'm on a Macintosh OS 10.15.7 Catalinabold text

Asked by dorothyhafner 1 day ago

Last reply by cor-el 1 day ago

Firefox reports incorrect time

Firefox: latest (86.0 at the moment of posting this question) OS: Ubuntu 18.04.5 Problem: Firefox always reports time (to sites) in UTC (my correct timezone is UTC+7). Th… (read more)

Firefox: latest (86.0 at the moment of posting this question) OS: Ubuntu 18.04.5

Problem: Firefox always reports time (to sites) in UTC (my correct timezone is UTC+7). That refers to site like everytimezone.com.

At the same time, Google Chrome on the same system reports correct time.

System clocks are synced to external time servers, time drift is negligible (if any).

How can one make Firefox report correct time (preferably without any extensions)?

Asked by konstantin2 1 day ago

Last reply by cor-el 1 day ago

Browsher

I have a macbook air and everytime i have to update or restart my computer, for some reason i don't understand why firefox signs me out of everything and says i have to … (read more)

I have a macbook air and everytime i have to update or restart my computer, for some reason i don't understand why firefox signs me out of everything and says i have to set up the browse all over each time? Why would i need to do this constantly! It's very annoying . I didnt delete any cookies or whatever. What's going on? please help i can't find answers!!

Asked by sandrineak 1 day ago

Last reply by cor-el 1 day ago

Firefox is extremely show, won't go to websites.

This past weekend, it appeared that firefox's servers crashed. I patiently waited for it to come back up. Tried to use it the next day and it's just not working correctly… (read more)

This past weekend, it appeared that firefox's servers crashed. I patiently waited for it to come back up. Tried to use it the next day and it's just not working correctly. It will open up to the default firefox page (not my home page), but that's about it. I can't get to other websites, it just won't go. I've tried reinstalling and nothing has worked. Please help. Trying to maneuver to other things w/in that page is like molasses.

Asked by rsours 2 days ago

Last reply by FredMcD 1 day ago

Firefox does not load, opening briefly and then closing

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. … (read more)

I have had Firefox downloaded for a considerable amount of time and had begun to use it as my daily browser, until I started experiencing issues, concerning the loading. I have experienced this issue in all cases when trying to open the browser through the desktop shortcut, other icons, and even the .exe file, and typically I will see a brief white screen of Firefox before it immediately closes again. Frustrating to say the least and a quick google provides no insight. I have attempted on multiple occasions to uninstall and reinstall, however to no avail, and have even tried to create a new profile, via the Run (Firefox.exe -P) but again with no success. Running the browser in Safe Mode (Shift) will also work for a split second with the dialogue opening and then instantly shutting. Any suggestion on a potential fix would be great.

Asked by Elliot Grayston 2 weeks ago

Last reply by FredMcD 1 day ago

firefox update earlier today has resulted in verious webppages crashing the browser

Hi, A firebox browser automatic update earlier today has resulted in various pages I visit subsequently crashing the browser. It is particularly problematic because one p… (read more)

Hi,

A firebox browser automatic update earlier today has resulted in various pages I visit subsequently crashing the browser.

It is particularly problematic because one page that now crashes is my Barclays Bank login page, which I normally check every few days.

I know that rollback of updates is not recommended, perhaps not even allowed, but surely if an update results in a page like Barclays crashing the browser then there must be a fix pending?

Please do not reply with "try another browser" or "try your phone" - I don't do banking on my phone, and find both Chrome and Edge packed with too much ad crap, making browsing painfuly slow.

I would prefer you to reply with "Here is how to fix it so you can continue to use Firefox..."

Kind regards,

R

Asked by therobertc 3 days ago

Last reply by FredMcD 2 days ago

Firefox browser times out when searching or using favourites sites

Hi When I try to access websites I usually get a time out message, this seems to happen to all sites now. I have recently purchased a new HP laptop but I had the same iss… (read more)

Hi When I try to access websites I usually get a time out message, this seems to happen to all sites now. I have recently purchased a new HP laptop but I had the same issue with my old laptop. Edge loads fast and I have no issues with it but would prefer Firefox.

I use a windows 10 machine

Asked by wazzasmail 2 days ago

Last reply by FredMcD 2 days ago