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Scrolling through bookmarks has slowed since update to 92.0

Two days ago (9/10/2021) I updated to version 92.0 on my laptop. When I attempt to scroll/drag through the bookmarks menu, the cursor, at normal speed, stays far ahead o… (read more)

Two days ago (9/10/2021) I updated to version 92.0 on my laptop. When I attempt to scroll/drag through the bookmarks menu, the cursor, at normal speed, stays far ahead of the active bookmark. This "lag" is also noticeable when dragging the cursor through an active page/window. This was not the case before the update.

Asked by step46hen2 6 days ago

Last reply by FredMcD 4 days ago

How to submit feedback about Firefox

Yes, you read it right. I want to submit a feedback about the Firefox browser and it looks like it is not possible. When I go to the menu Help -> Submit Feedback optio… (read more)

Yes, you read it right. I want to submit a feedback about the Firefox browser and it looks like it is not possible.

When I go to the menu Help -> Submit Feedback option, it redirects me ti this site https://mozilla.crowdicity.com/ where you cannot submit any feedback, you can only submit ideas.

What the hell?

Asked by gyokzoli 3 months ago

Last reply by plew29881 4 weeks ago

Mailserver does not exist

I can´t verify anything because my old mailserver tele2.se does not exist any more. old mail os.be@tele2.se please answer with new mail beoslse@gmail.com /Bertil ÖStergr… (read more)

I can´t verify anything because my old mailserver tele2.se does not exist any more. old mail os.be@tele2.se please answer with new mail beoslse@gmail.com

/Bertil ÖStergren

Asked by os.be 1 week ago

Since I updated to Firefox 92 tabs don't restore when Firefox restarts

The setting Restore previous session, on settings, general, is marked. History is kept, and the previous tabs are on the history menu (no restore session option is availa… (read more)

The setting Restore previous session, on settings, general, is marked. History is kept, and the previous tabs are on the history menu (no restore session option is available, however).

Things I tried: Started on safe mode. Deleted startup cache. Refreshed the profile. Turned off add-ons.

So far, nothing works. When I close the browser with tabs open and I open it again, it starts with my homepage only.

Asked by david517 1 week ago

Last reply by FredMcD 6 days ago

failure to display images

I have been a problem with Firefox not loading images from one specific site. Here is an example: https://www.wvculture.org/vrr/va_mcdetail.aspx?Id=65966. When I click on… (read more)

I have been a problem with Firefox not loading images from one specific site. Here is an example: https://www.wvculture.org/vrr/va_mcdetail.aspx?Id=65966. When I click on the 'View the record image' link at the top of the page, I get no image. I have tried numerous settings and nothing works. Images display fine using MS Edge but I prefer Firefox if I can get it to work. Firefox used to work just fine. I have even created new user profiles numerous times. When a new user profile is created, the images load and display correctly. However, just about any change to the default profile causes the images to fail to load. Even something as simple as changing the home page causes the failure to load when absolutely nothing else has been changed in the default user profile. Any suggestions??

Asked by danmyer66 6 days ago

Last reply by danmyer66 5 days ago

Firefox Monitor bug: not displaying monitored email addresses

I have had a single Firefox Account since 2018. I have updated through three primary email addresses: let's call them 1, 2 & 3. July 2020 - I changed Firefox Account… (read more)

I have had a single Firefox Account since 2018. I have updated through three primary email addresses: let's call them 1, 2 & 3.

July 2020 - I changed Firefox Account to primary email 2, and removed primary email 1.

August 2020 - I registered for Firefox Monitor. I added many "another email" (the maximum number, 10 I think) to be monitored : let's call them emails 4-13, and set "Send breach alerts to the affected email address".

December 2020 - I changed Firefox Account to primary email 3, and email 2 is my account secondary email.

April 2021 - I received an email to email 4 saying it was in a breach.

Today - on monitor.firefox.com it says I am not monitoring any emails except my primary email 3, and have not been in any breaches as pictured.

Therefore, there is a bug with monitor.firefox.com: - On the one hand, email 4 (and presumably 5-13) are all still being monitored. - But on the other hand, monitor.firefox.com states I am not monitoring any other emails.

Could a Mozilla dev please get in touch to look into this specific case?

Asked by W4RNER 4 months ago

Last reply by W4RNER 5 days ago

Reactivate a support thread to correct an answer?

A previous thread on the support website has an incorrect answer: https://support.mozilla.org/en-US/questions/1288732 The responses may have been correct at the time, but… (read more)

A previous thread on the support website has an incorrect answer: https://support.mozilla.org/en-US/questions/1288732

The responses may have been correct at the time, but there is an easy solution to this problem now. However, the thread has been archived so no new responses are allowed. The problem is a Google search (as well as other search engines and even a support.mozilla search) pops up this archived, incorrect response first. In some searches, a correct response cannot be found on the first page of search results.

It would be nice if there was a way to unarchive older questions to add a new answer to inaccurate or dated info.

Asked by bwillner 5 days ago

Last reply by bwillner 5 days ago

Firefox creating new users and instances

I always have to close all Firefox instances from task manager all the time and then open firefox -p and delete users. It creates them again and again. Is there no way to… (read more)

I always have to close all Firefox instances from task manager all the time and then open firefox -p and delete users. It creates them again and again. Is there no way to stop this?

Asked by Amay 4 days ago

403 error on xero.com login service

I and some colleagues using firefox get a 403 error when switching to xero.com authorization services. go.xero.com my.xero.com login.xero.com/identity/user/login … (read more)

I and some colleagues using firefox get a 403 error when switching to xero.com authorization services.

1) There is no error in other browsers and with postman. 2) On all versions of firefox, error 403. 3) When installing a clean isolated system on a virtual box - error 403. 4) The error occurs on any connected network. 5) WireShark showed packet loss: (on screenshot).

Technical features: 1) Windows XP (x32),Wwindows 10 (x64) 2) Firefox versions: 52.0-92.0 (latest)

P.S. Xero recommends that you contact you directly for assistance. Because not all users get this error under firefox.

Asked by lyama961 5 days ago

Last reply by FredMcD 4 days ago

browsing

after typing in search term and hitting enter, the website (url) appears behind the search term. only happens in firefox. not in google chrome using at+t internet service… (read more)

after typing in search term and hitting enter, the website (url) appears behind the search term. only happens in firefox. not in google chrome using at+t internet service any advice?

Asked by timchmielewski 1 week ago

Last reply by timchmielewski 4 days ago

PASSWORD PROTECTION

I own a small business. We do have online accounts from suppliers, vendors to customers. I need to put employees in front of customer support for these online accounts. H… (read more)

I own a small business. We do have online accounts from suppliers, vendors to customers. I need to put employees in front of customer support for these online accounts. However, if an employee sits down to work on our accounts, he can clearly see the passwords for the log in information of our accounts.

Is there a way to lock the Firefox or any other browser (or any software or ANYTHING) out there that doesn't expose saved passwords? I don't know how to pass this security issue. The reason it's important is because if employee saves these passwords, he can obviously do bad things when he is not in the office.

Any help is greatly appreciated

Asked by andalusiacorpdc 4 days ago

Last reply by cor-el 3 days ago

Cannot keep firefox open when signed into Mozilla Sync account

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & them… (read more)

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash. I went into Troubleshooting mode and did a refresh. It was still crashing. Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report.

I've submitted all crash reports in about:crashes, and I'm not really sure what to do next.

Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers? What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing?

I hope I've given enough information. Please let me know if you need further, more specific information.

Asked by Adam Parduhn 4 days ago

Last reply by FredMcD 2 days ago

Apple Mail and Apple Calendar app links will not open in FF

Just installed Firefox 92.0 on an Imacpro running 10.14.6. When i click on a Google meet meeting link in the Calendar app or any link in the Apple Mail app I get the fol… (read more)

Just installed Firefox 92.0 on an Imacpro running 10.14.6. When i click on a Google meet meeting link in the Calendar app or any link in the Apple Mail app I get the following notification from the finder:

You can't open the application "Firefox" because the Classic environment is no longer supported

I can copy and paste the links into FF and they function properly. Please help.

Asked by spellmeyer188 4 days ago

Increasing number of sites will not work with Firefox

I am not able to get Ebay Philippines to display correctly using Firefox. It works with Microsoft edge. I have the latest updates but to no avail. Today, when trying to r… (read more)

I am not able to get Ebay Philippines to display correctly using Firefox. It works with Microsoft edge. I have the latest updates but to no avail. Today, when trying to reply to an email on the main Ebay site it also had the same problem. I also tried to log in to Lazada and that is also corrupted. Its getting to the point I will have to stop using Firefox. Any suggestions.

Asked by michaelcannon1 3 days ago

Last reply by FredMcD 3 days ago

Costco.com website will not display store locations or product reviews when using FireFox browser

Costco.com website will not display store locations or product reviews when using FireFox browser. Website works fine when using Chrome browser. This is a recent proble… (read more)

Costco.com website will not display store locations or product reviews when using FireFox browser. Website works fine when using Chrome browser. This is a recent problem as all info on the Costco website displayed properly with Firefox not that long ago. As an example, when I enter my zip code to find the closest stores, nothing is displayed now when a map and store list used to come up. I've tried changing various settings, but no go. Any advice would be appreciated...

Asked by ME 3 days ago

Last reply by ME 3 days ago

Firefox does not open links when I click on them

I'm using Windows 10 and have installed FF 92.0 as the default browser and recently installed MS Works 9. When I click on a link within a document it does not open. The … (read more)

I'm using Windows 10 and have installed FF 92.0 as the default browser and recently installed MS Works 9.

When I click on a link within a document it does not open. The cursor does change to a hand & it does say "CTRL +click to follow link https….", but that doesn’t work. However it does turn on the Underline function in the word processor.

Clicking on links has worked for years with Windows 7 and MS Works 7. I don’t see any settings in Works 7 or 9 that control this.

Is there a FF setting that enables this?

Asked by Mike109 3 days ago

Last reply by jscher2000 40 minutes ago

Cannot change email because service provider has cancelled primary email.

Can you please explain how to change my email address. When I try, the account wants to send a confirmation to the original email that has been cancelled. I can no long… (read more)

Can you please explain how to change my email address. When I try, the account wants to send a confirmation to the original email that has been cancelled. I can no longer receive email at this address! Is there a phone number to contact someone for help?

Asked by Perry 2 days ago

privacy.resistFingerprinting and Cloudflare DDoS protection

Cloudflare changed their algorithms recently and now it doesn't let me pass their DDoS protection page with `privacy.resistFingerprinting` option enabled. Even if I solve… (read more)

Cloudflare changed their algorithms recently and now it doesn't let me pass their DDoS protection page with `privacy.resistFingerprinting` option enabled. Even if I solve CAPTCHA multiple times. This is a huge problem because It is used on many many MANY websites.

Asked by xyszpidi 2 days ago

Last reply by jonzn4SUSE 1 day ago

How can I get the .cer-File for my secunet Konnektor?

I need to download a certificate from a device in my networt called secunet Konnektor https://www.secunet.com/loesungen/einboxkonnektor on the manual it's written how to… (read more)

I need to download a certificate from a device in my networt called secunet Konnektor

https://www.secunet.com/loesungen/einboxkonnektor

on the manual it's written how to do it.

https://www.secunet.com/loesungen/einboxkonnektor#c1607

I suggest to find a manual somewhere in the first link or in google:

chapter 7.4.3

go to chrome (same with edge)

click on the lock on the left hand side of the link https://XXX.XXX.XXX.XXX:8500/management

somehow click on the button where you can open a small windows called "certificate".

The "General" tab shows informations about the certificate.

Click on the tab "Details" and click on "Copy file".

The certificate-assitent opens and after clicking on next, you choose DER-coded-binary X.509 (.CER)

Save the file somewhere where you can find it.

I can't do this on firefox

On firefox I can find a lock on the left hand side of the link https://XXX.XXX.XXX.XXX:8500/management

when i click on it and then on something else, i can then click on more informations.

a windows opens called "page informations"

under "security" i click on "view certificates" and a new tabs opens called "certificate for konnektor".

but there is no possibilty to download a cer-file. only a pem file and it doesn't really help me.

Asked by hahufomi 2 days ago

Last reply by hahufomi 2 days ago