• Solved

photos.google.com edits not working with Firefox?

Anyone else know why Google Photos site doesn't work with Firefox? It's quite frustrating. Can tell if this is a problem with the Firefox browser itself, or with the goog… (read more)

Anyone else know why Google Photos site doesn't work with Firefox? It's quite frustrating. Can tell if this is a problem with the Firefox browser itself, or with the google photos site...

https://photos.google.com/

Mainly there is a problem when trying do photo edits...

Anyone have any ideas?

Asked by keiffer 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Solved

Restoring Ghostery icon on Firefox.

Today, I noticed the Ghostery icon usually in the upper right of the Firefox browser is missing. I would like to know how to restore it. clicking on the icon enables me… (read more)

Today, I noticed the Ghostery icon usually in the upper right of the Firefox browser is missing. I would like to know how to restore it. clicking on the icon enables me to manage trusting or not trusting sites. This is an important option to have for visiting some sites. I don't know what happened.

Thank you,

Cl MacLeod

Asked by cmacc 7 hours ago

Answered by jscher2000 6 hours ago

  • Solved

selecting primary camera for websites

I was using the iV Cam software before having bought a new web cam for laptop. Seems I accidentally selected the iVCam to be the primary camera option and switched on the… (read more)

I was using the iV Cam software before having bought a new web cam for laptop. Seems I accidentally selected the iVCam to be the primary camera option and switched on the tab box of " never ask again". Now I want to use my Web cam. Please help me to how to use the Web cam instead of iVCam software.

I have already uninstalled iVCam software. But still cant find the option for my Webcam, instead the site directly connects to the iVCam still.

Please help. Thanks.

Asked by emerson.kj 5 hours ago

Answered by emerson.kj 4 hours ago

  • Solved

WWebpage tab shows only symbols

When I visit https://online.kasikornbankgroup.com/K-Online/indexHome.jsp, and click the K-Cyber Banking tab, all I see is what is shown in attachment 1 - symbols and the … (read more)

When I visit https://online.kasikornbankgroup.com/K-Online/indexHome.jsp, and click the K-Cyber Banking tab, all I see is what is shown in attachment 1 - symbols and the View | Text encoding is greyed out. I am unable to see my accounts. This issue started with Firefox 83.0 and people on some other forums have reported the same issue.

The tab should look more like attachment 2.

Does anyone know what is causing this, whether it is a browser problem or bank problem, and if there is a fix for it?

Asked by howiem 1 day ago

Answered by howiem 9 hours ago

  • Solved

can't import bookmarks HTML file

Hi. I've been following the instructions to try and import my bookmark folders from my old laptop to the Firefox toolbar on my new laptop, but the process isn't working. … (read more)

Hi. I've been following the instructions to try and import my bookmark folders from my old laptop to the Firefox toolbar on my new laptop, but the process isn't working. I press Library->Bookmarks->Show All Bookmarks->Import Bookmarks From HTML->highlight Bookmarks.html on desktop->Open, and nothing happens. Would someone be able to tell me what I'm missing?

Asked by polarbearasleep 19 hours ago

Answered by jscher2000 19 hours ago

  • Solved

Can't seem to recover my session

Hi, I always have dozens of tabs opened, if not hundreds. They have vanished. I’ve been trying to follow the topics on the matter, such as the one named ‘Session won't lo… (read more)

Hi,

I always have dozens of tabs opened, if not hundreds. They have vanished. I’ve been trying to follow the topics on the matter, such as the one named ‘Session won't load’ (questions/1254740), to no avail.

Finally, this time I remembered not to close Firefox when I saw my tabs where suddenly missing. I’ve never seen the ‘Restore the previous session’ on the Firefox menu, and neither did I this time. Without closing the browser, I did a backup of the ‘sessionstore-backups’ folder. It contains:

‘previous.jsonlz4’, from 22/11/2020 17:42 ‘recovery.baklz4’, from 22/11/2020 18:57 ‘recovery.jsonlz4’ from 22/11/2020 18:58 ‘upgrade.jsonlz4-20201027185343’ from 31/10/2020 13:42 ‘upgrade.jsonlz4-20201108180448’ from 10/11/2020 15:05 ‘upgrade.jsonlz4-20201112153044’ from 22/11/2020 10:34

The one I need is ‘previous.jsonlz4’, since by 18:57 I’ve already lost my tabs. From the update backups I think I could also use the one from 22/11. In any case, I don’t understand what I am doing wrong so as to recover the ‘previous.jsonlz4’. This is what I’ve tried from different threads on my profile folder:

The ‘-backup’ and ‘OLD’ changes belong to different attempts

- Rename (on ‘sessionstore-backups’ folder) ‘recovery.jsonlz4’ and ‘recovery.baklz4’ to ‘recovery-backup.jsonlz4’ and ‘recovery-backup.baklz4’, and also tried with ‘recoveryOLD.jsonlz4’ and ‘recoveryOLD.baklz4’ - Rename ‘sessionstore-backups’ folder to ‘sessionstore-backupsOLD’ - Rename (on the main profile folder) ‘sessionstore.jsonlz4’ file to‘sessionstore-backup.jsonlz4’, and also tried with ‘sessionstoreOLD.jsonlz4’ - Copy/paste the ‘previous.jsonlz4’ file into the main profile folder. - Rename ‘previous.jsonlz4’ to ‘sessionstore.jsonlz4’

Nothing has worked. Once followed the steps, Firefox keeps opening my startup page. Note that it does not restore my previous session (that is, some tabs regarding this same subject), but my startup page, which means my attempts are having some effect, although not the desired one. I do have the ‘Restore previous session’ checkmarked in ‘Setting/General/Startup.

I also tried to replace ‘recovery.baklz4’ (on ‘sessionstore-backups’ folder) with ‘previous.jsonlz4’, from 22/11/2020 17:42, hoping to be prompted with the ‘Well, this is embarrassing’ + ’Restore’ window. I had no success.

I’ve been trying to recover my tabs for hour by now and don’t find what I am doing wrong. Why does Firefox refuse to load my ‘previous.jsonlz4’ file? Am I missing something? Maybe ‘previous.jsonlz4’ is corrupted or something? Should I try to use the ‘upgrade.jsonlz4-20201112153044’ from 22/11/2020 10:34 file? (Although I would lose some information)

Some people talk about a ‘History > Restore Previous Session’. I cannot find anything similar.

Thank you very much

Asked by delfion.815 2 days ago

Answered by jscher2000 2 days ago

  • Solved

Why my website isn't opening in Mozilla?

I have installed Mozilla and I been using my website in it but now website https://technicalgang.com/ isn't opening in this browser even I cleared its cache and browsing … (read more)

I have installed Mozilla and I been using my website in it but now website https://technicalgang.com/ isn't opening in this browser even I cleared its cache and browsing history etc I have attached screenshot below you can check, kindly help me. Thanks!

Asked by ganglink9 2 days ago

Answered by FredMcD 2 days ago

  • Solved

Killing battery on new Apple M1 13" MacBook Pro

Has anyone else reported severe battery draining on a new M1 chipped MacBook Pro? I noticed that the battery was draining as quickly or quicker compared with the one in … (read more)

Has anyone else reported severe battery draining on a new M1 chipped MacBook Pro? I noticed that the battery was draining as quickly or quicker compared with the one in my old 2014 15" MacBook Pro. I checked Activity Monitor and saw that the CPU utilization for the Firefox WebExtensions process was consistently north of 99%, even while I was doing nothing.

I've switched to using Safari and I'm now getting the incredible battery life I expected having read all of the reviews for the new M1 laptop.

I've been using Safari (on battery, with the screen at full brightness) for over an hour now and it hasn't moved from 100% yet.

This morning it went from fully charged to below 20% in less than five hours with brightness at 50% or less for half of that time. I'm sure I can't be the only new MacBook user who has noticed this?

Please fix the problem Mozilla as I'd much prefer to use Firefox vs Safari but not if it kills battery time like this.

Asked by i_a_henderson 1 day ago

Answered by AliceWyman 23 hours ago

  • Solved

Can't Load Website Due To cgi-sys/suspendedpage.cgi

I'm working on a website for a client and all of a sudden I can't load any single page on that site only. I was just logged into to the dashboard and making changes. No… (read more)

I'm working on a website for a client and all of a sudden I can't load any single page on that site only. I was just logged into to the dashboard and making changes. Now I can't even load a page.

The error is a cgi-sys/suspendedpage.cgi for any page I attempt to load. This is also happening on chrome on the same desktop computer.

I can load and login to the dashboard on both my phone and my laptop on the same wireless network without issue. I tried everything I know how. Cleared the cache and history, flushed the dns, reinstalled firefox, etc and this error will simply not go away.

At one point it was saying the security certificate was expired (it's not) and tried to add an exception but that didn't work either. Back to the cgi-sys/suspendedpage.cgi

I'm out of ideas and totally frustrated. Please help!!! lol

Asked by paul293 1 day ago

Answered by paul293 1 day ago

  • Solved

you must log in to this network before you can access the internet

Hi everyone, I have this message that appears on every web page but my connection is fine: "you must log in to this network before you can access the internet". It appear… (read more)

Hi everyone,

I have this message that appears on every web page but my connection is fine: "you must log in to this network before you can access the internet". It appeared I don't know how (maybe after using my VPN?) and I can't get rid of it. Any idea?

In advance, thanks a lot.

Asked by jean.souviron 1 week ago

Answered by Scribe 1 week ago

  • Solved

Remove Sponsored Link From Address Bar History

Is there a way to remove the sponsored link from the address bar drop down? Yesterday a link from a company that is run by terrorists showed up in the list. Shift+Del d… (read more)

Is there a way to remove the sponsored link from the address bar drop down? Yesterday a link from a company that is run by terrorists showed up in the list. Shift+Del does not remove it. I understand Mozilla needs to get money somehow, but this is offensive. The link is for Ebay and it has the word sponsored next to it. Since the address bar drop down disappears when I hit any key, it is impossible to screenshot.

Asked by jake-firefox 3 days ago

Answered by cor-el 3 days ago

  • Solved

Downloading and Opening docx Firefox appends doc onto file

I am using Hotdocs portal, which is an in-house document assembly tool. Firefox is the recommended browser, but it is recently handling 2016 docx files incorrectly. Whe… (read more)

I am using Hotdocs portal, which is an in-house document assembly tool. Firefox is the recommended browser, but it is recently handling 2016 docx files incorrectly. When we choose a file on the portal site (internal site), we go through the interview and are presented with a link to "download" the assembled file. When you click that link, a pop-up appears showing the file name as abc.docx but then says it is a Word 97 - 2003 document, even though it is not. The original template is not. If I choose to open the file, it ends up opening and showing as abc.docx.doc If I save the file, instead of opening it, it saves as abc.docx.

If we run this same process in IE/Edge, the file opens as abc.docx as it should. I have uninstalled Firefox and reinstalled. Is there anything that could be causing this? I've tried a bunch of troubleshooting steps and nothing seems to change this outcome.

Thank you.

Asked by misscrf 5 months ago

Answered by cor-el 5 months ago

  • Solved

Firefox refreshed/update and deleted all my passwords, cookies, links everything!

Firefox restarted/updated and it cleared my entire browser history, bookmarks, logins, passwords, links etc... how do I get all my data back?!?!?! wth!!! there's no Folde… (read more)

Firefox restarted/updated and it cleared my entire browser history, bookmarks, logins, passwords, links etc... how do I get all my data back?!?!?! wth!!! there's no Folder on my desktop with all my data :( I'll wait for feedback. Thank you!

Asked by ruana.m7 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Hexadecimal characters in Firefox, NOT in Chrome

When I open Wunderground in FF I get hexadecimal character maps for many buttons. https://www.dropbox.com/s/ci3v1ag7ppynkbw/Screen%20Shot%202020-11-22%20at%209.35.59%20P… (read more)

When I open Wunderground in FF I get hexadecimal character maps for many buttons. https://www.dropbox.com/s/ci3v1ag7ppynkbw/Screen%20Shot%202020-11-22%20at%209.35.59%20PM.jpg?dl=0

In Chrome, they're fine: https://www.dropbox.com/s/zj855hxep7mx7rs/Screen%20Shot%202020-11-22%20at%209.30.49%20PM.jpg?dl=0

HUH?? With the Wunderground page open, the "text encoding" under the View menu is grayed out so I can't change the encoding. Suggestions?? THANKS!!!

Asked by RobertL39 2 days ago

Answered by cor-el 1 day ago

  • Solved

New CSS styles not picked in Firefox.

I am building a website and, for the last couple of days, when I make changes to the CSS file they are no longer being picked up by the browser by which I mean they aren'… (read more)

I am building a website and, for the last couple of days, when I make changes to the CSS file they are no longer being picked up by the browser by which I mean they aren't displayed in the web page nor in the developer tools inspector.

They are visible in Chromium browser and dev tools.

I have cleared the cache and refreshed the page to no avail. It is only when I restart the browser that the new style rules take effect in the browser and show up in the dev tools.

Asked by mt3ch 3 months ago

Answered by cor-el 3 months ago

  • Locked

MNS/Bing home page shows up when I open Mozilla/Fire Fox and I can't view bookmarks.

Every time I try to open Mozilla/Fire Fox, the home page for Bing shows up and I can't view my bookmarks. I don't want this page to show up. Please HELP! Thanks, Ralph … (read more)

Every time I try to open Mozilla/Fire Fox, the home page for Bing shows up and I can't view my bookmarks. I don't want this page to show up. Please HELP!

Thanks,

Ralph

Asked by ralph.navarino 1 day ago

Last reply by jscher2000 1 day ago

  • Solved

FTP link wants to open in other app

Hi! I found a strange thing today. I wanted to open an ftp link and firefox asked me in which app I wanted to open it. Of course I wanted to open it in Firefox, but the o… (read more)

Hi! I found a strange thing today. I wanted to open an ftp link and firefox asked me in which app I wanted to open it. Of course I wanted to open it in Firefox, but the only app on list was Internet Explorer. So, I added Firefox to the list, but I couldn't open the link with it, because when I marked Firefox and tried to click "open", nothing happend and the box still appeared. So, I ended up using IE. I'm using Firefox Nightly (81.0a1 atm of encountering this).

Asked by Qbsoon 2 days ago

Answered by cor-el 1 day ago