Firefox Support Forum

Saved themes in Firefox color not visible in add-ons manager. Does not fix itself in safe mode. One of the saved themes is a default preset I liked, the other is a preset I made myself, using all options except advanced colors.

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I checked the manager to make an exception for a website I was using, I don't see it there, not even to disable it. I even double checked if my only blocker, UBlock Origin is preventing it from showing but it's not even there either. So now I'm worried my data is compromised.

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues with Firefox

I recall turning off this garbage at some point. Now it's hardwired without a way to turn it off in Search settings!!

Is there anything I can do to turn it off?

Internet is fine, other apps and browsers load fine. Mozilla support pages load fine, I'm sending this post through the affected Firefox. But every other page I try to load hangs endlessly. Youtube, FB, DuckDuckGo, reddit, just standalone images, literally nothing else seems to load.

I'd installed a mod loader for a game earlier that gave BitDefender a conniption fit I guess because of the way the loader injected code, and BD insisted on doing a "malware clean" on reboot after I told it not to. I suspect BD must have deleted something or changed permissions, but I can't find anything in its app that would undo or provide exceptions etc.

Is there any way to refresh/troubleshoot without having do a full reinstall? (or else an easier way to do a reinstall that's less of a hassle?) I've already rebooted my PC, restarted Firefox a couple times, emptied the cache and cookies, and tried to connect with no proxy, none so far have worked.

(Windows 10, Firefox v 103.0.2)

Happened to look in Task Manager, , there are 23 applications of Firefox running. Why ? I have two windows and a total of 7 tabs open. What's up with that ?

Hi, yet again, I've opened Firefox to find just one tab, a Mozilla ad in this case; the 40 or so tabs I had open are gone. I had prepped for a day's work ahead and had opened the tabs I needed for research and work, ready to start in the morning. I don't know what's causing it; I do know that this most often happens when I've shut down Firefox, then go to Thunderbird for a last check of emails, and click on a link in an email which opens Firefox.

Is this a bug? Does Firefox just not like being opened via an email link? Is it a problem if a Firefox private window has been left open inadvertently, even though Firefox was properly shut? Or is it just Firefox updates that cause this problem? It's been happening for a while now, and is really frustrating and costly, workwise. Yes, I do have restore previous session ticked. I've shared the data report below - at the time of this post, not at the time of opening Firefox. Any help would be really appreciated, especially if it's simply explained :) Thank you

I run several versions of Firefox concurrently and recent added 102.3.0 ESR with no issues.

Backed Up bookmarks from a previous stable version to a .json file and imported to v102.3.0#

All the favicons were missing, replaced with a globe.

Visited a dozen sites to see if reloaded them but only 1 loaded icon. These are my own https sites with similar coding an NO code to hide icons - included google. No change.

Read all the posts I could. Verified databases, checked about:config BUT nothing changed, all bookmarks just show the globe icon. Even re-installed that version of Firefox, but same result. Started Firefox with an older profile from earlier version, for a rebuild. Same again.

Is this a bad feature of 102.3.0, an error or something else? Run 78.15ESR with same bookmarks and all are correct.

Any clues above all those published which do not work

John R - UK

p.s. anyone found a work around for THIS version to get green padlock back?

Firefox keeps crashing randomly, sometimes at startup, and sometimes just in the middle of a session. Sometimes just one tab will crash, and other times it'll be the entire browser. I ran it in troubleshoot mode and it still crashed, so it's not caused by an extension or anything. It never used to do this before and I don't understand what's causing this issue.

I'm using office365 mail and I cannot drag a file for mail attachment. This works fine in other browsers and I haven't been able to find a way to do it. I really need to do this for my work, so I'm starting to use another browser, which I didn't want to.

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message that says she does not have proper permissions to upload. She does not have the same issue on Chrome or Edge. The second user is trying to download and or save a file from a couple of different websites but regardless on where she tries to save it on her computer it says she does not have proper permissions to save to "x" file location. She also does not have this issue when she is on Chrome or Edge.

For both users I have tried clearing cache and cookies, Rebooting their computers, uninstalling and reinstalling Firefox, deleting registry keys/user data from the computer itself. I have had no luck with resolving this issue and I can not find anything online that remotely resembles this issue.

Thank you and please advise

when i am using firefox and i am switching between my word app the web page being displayed it will say expired when returning to it when i am only off the program to paste a word. What can I do to prevent having to refresh and confirm every time??

Hi Guys thank you for your time and effort that you voluntary offer to support Mozilla Firefox. I have been a lifelong user of Firefox. I have during this process lost 4 x laptops (over a span of 20 years) - reformatted the current one twice. My mistake - I neglected to backup Firefox.

I cannot and do remember what my primary Firefox account was. Their are bookmarks and saved passwords on it that I desperately need. Can you please help what what to do?

I have subscribed to new a [edited] @gmail.com primary account to to use Firefox again. I help with serial numbers, brand of the laptops that I have used in the past.

If you can help, please please help.

Warm South African Regards Pierre Wepener [address removed from public forum] RSA ID no: [removed from public forum] Contact nr: [removed from public forum]