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  • Archived

Ctrl + T not working

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me… (read more)

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me to the second/third (for two or three tabs). Other keyboard shortcuts are not glitched like this. Why is this happening and how I can fix it?

I have already reinstalled Firefox and restarted my computer, but neither of those have done anything.

Asked by Taigafox 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Being denied access to a Safe site, Vitacost.com

I use FireFox almost exclusively; however, I am now experiencing a problem accessing a Safe site, Vitacost.com. Now, whenever I need to access Vitacost.com to order prod… (read more)

I use FireFox almost exclusively; however, I am now experiencing a problem accessing a Safe site, Vitacost.com. Now, whenever I need to access Vitacost.com to order products, I have to use another browser, Edge. Edge does fine. Why not FireFox?

Asked by dpkov2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Warning when trying to open a window

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of… (read more)

When using GMX and trying to open the Cloud screens I keep getting a Warning screen and the page won't open and then I am logged out of my acct. I have attached a pic of the screen print as I cannot seem to add the screen print in the system. I need help to correct this issue.

Thanks Shirley

Asked by FreeSGC 1 year ago

Last reply by BadMonk 1 year ago

  • Archived

Can you fix this it's only been almost a decade now.

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are … (read more)

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are dropping FF in droves. Stop with the releases and just fix it already.... It used to be the best now its like 6th and falling.......

Asked by oceanmaster1234 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Cannot turn on "Open previous windows and tabs" in version 104.0.2

Windows 11 Pro 64bit, v.22000. All of a sudden, Firefox goes haywire. Latest is I cannot turn on Open previous windows and tabs in version 104.0.2. The checkbox is sim… (read more)

Windows 11 Pro 64bit, v.22000. All of a sudden, Firefox goes haywire. Latest is I cannot turn on Open previous windows and tabs in version 104.0.2. The checkbox is simply grayed-out. WHY??? I didn't make any changes - these problems just started on their own. Also, none of my passwords for various websites are automatically available anymore.

  • Archived

Firefox closes page or jumps to web addresses when I type in numbers

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I … (read more)

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I want to leave the page. It's very frustrating because Firefox is making it difficult to add a new credit card to my accounts. This started in the last few weeks, and I'm not aware of any new updates. I tried to refresh Firefox but this problem is continuing. I have a refurbished by Apple 2020 MacBook Pro running Monterey 12.4. I believe in Mozilla and would hate to go to Chrome as my main browser. Can you help me? [email removed from public]

Asked by ksonkin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

One of these things is not like the other -- Chrome vs. Firefox security

The attached image shows Chrome and Firefox accessing the exact same URL at the exact same time. Chrome is successful, Firefox is not (actually, fails over and over). So … (read more)

The attached image shows Chrome and Firefox accessing the exact same URL at the exact same time. Chrome is successful, Firefox is not (actually, fails over and over). So . . . wut? Clearly not a network problem, clearly not an accessibility problem, there is no firewall or proxy and Firefox is able to access other sites. Only this one is a problem. At least, so far. Security setting is Standard.

Asked by pjcamp 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to get Downloads to my preffered location

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority… (read more)

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority of items I download are in PDF. Some I am asked & put on desktop to move later while some are automatically sent to Downloads folder. In Help, it says to go to Settings > General > Applications to get this to happen but under PDF I have it set to "Always ask". And Firefox is not doing this. Will this be fixed in future versions? There seem to be a lot of people that have this problem, which is basically creating work. I understand it only takes seconds to get them but over the course of time it's not efficient. I've been using Firefox for years & do not always agree with some of the changes but this one is really frustrating because it is not consistent. I only want to be able to have the where to/save as box show up when I attempt to download a PDF. Any other or real suggestions would be appreciated. Thank you, JF

Asked by WTFFire 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Sometimes firefox open two tabs when I enter url in address bar and click enter quickly

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very… (read more)

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very annoying. I had to ask here for advice and help.

The device I use is a MacBook, running the official version of Firefox, and as far as I know this problem has been there for at least half a year. I'm used to keyboard operations, usually I use Cmd+T to create a new tab, then the cursor is focused on the address bar, and I type the URL. Since I'm typing an address that I visit often, maybe I just type the first few letters, the URL gets autocompleted, and then I just hit enter and the page opens in my new tab. But sometimes I hit enter twice (eg not English input method). At this time, I noticed that in addition to the URL I wanted to open, there's an additional tab. This tab was blank, or the page I just visit.

From my personal understanding, I may have performed the above operations to create a new tab or clone a tab at the same time. But I don't think my operations will cause these to happen concurrently.

Below are the extensions that I have installed, in my impression I don't get this bug in Windows, but I don't use Windows a lot. In addition, my MacBook keys may be sticky, or it may be a system problem.

Asked by Herodfe 1 year ago

Last reply by espressoman08 1 year ago

  • Archived

StubHub

When I tried to list Philadelphia Eagles Tickets on StubHub the page gives an error "There aren't any Events on the horizon right now." When I tried on Chrome (which I ha… (read more)

When I tried to list Philadelphia Eagles Tickets on StubHub the page gives an error "There aren't any Events on the horizon right now." When I tried on Chrome (which I hate) it gave no error. I did not list my tickets on Chrome yet, and will wait a reasonable amount of time to see if the problem is fixed on Firefox. Bob Brown

Asked by Bob 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Passwordmanager shows up empty. Masterpassword and autofill passwords still works

If i open the Passwordmanager firefox askes my masterpassword. After entering it correctly the list shown is empty. exporting to file doesn't export. It shows where to ex… (read more)

If i open the Passwordmanager firefox askes my masterpassword. After entering it correctly the list shown is empty. exporting to file doesn't export. It shows where to export and the filename but nothing is saved.

Logins still work using autofill so the data is still stored somewhere.

Asked by gumba2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost all data sync account

Hello 1 day ago my old ssd die forever with all data, I managed to save some files But for firefox browser I didn't save anything, because my account is sync everyday W… (read more)

Hello

1 day ago my old ssd die forever with all data, I managed to save some files But for firefox browser I didn't save anything, because my account is sync everyday

When i login to new browser, i enter account, password and wait for sync to recovery history, bookmark, etc 2 days have already passed and I have not recovered anything, as if nothing was ever saved I try contact firefox stuff to give me my last data save on his server but I don't know how to contact them, I had some links that I need and I can't find them anymore

Can you get some information on how to contract them to fix the problem Any kind of information helps me, I searched on google but I don't know what to do anymore Thx

Asked by BlackxQ 1 year ago

Last reply by Paul 1 year ago

  • Archived

Email dowbload issue

Yahoo email issue I have been going around in circles on this 'help' site & now i've somehow found this page so hopefully i can get some proper advice? My sky/yahoo e… (read more)

Yahoo email issue I have been going around in circles on this 'help' site & now i've somehow found this page so hopefully i can get some proper advice? My sky/yahoo email won't fully load & this has only begun to happen last few weeks, I have tried every solution offered to no avail. Wgat happens is i open my sky/yahoo email vis the fully updated (before any one asks) Firefox browser but my email will stop loading after a few eeks worth, today back to 29th Aug only then i just see grey bars & no continuation of downlaod although the page tells me i have some 700 inbox emails. It's pretty much the same with 'sent' too.

Asked by Huw7778 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Prevent a Website to automatically change to the Main Page after opening a Link

Hi, is there a way to stop a website to automatically forcefully boot me to their main page after like 1sec? In my case its this Link: https://multiversus.bugs.wbgames.… (read more)

Hi,

is there a way to stop a website to automatically forcefully boot me to their main page after like 1sec?

In my case its this Link: https://multiversus.bugs.wbgames.com/bug/MVS-1-3162 It straight up throws me back to the original website after being able to see it for probably less than a second.

Thanks in advance!

Asked by Dharc 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Access Denied

Hello, I seem to keep getting an access denied message when I visit some sites, typically for retail shopping sites. How do I prevent/clear those messages to proceed to … (read more)

Hello,

I seem to keep getting an access denied message when I visit some sites, typically for retail shopping sites. How do I prevent/clear those messages to proceed to my desired site? I like Firefox. It's worked well for me, but the repeated error messages are becoming frustrating.

Asked by matt.peders 1 year ago

Last reply by Mr429er 1 year ago