Firefox Support Forum

I do not get my emails on my desktop. My email address ends with ---@ comcast.net. I can be reach via text on my Iphone. Thanks, Al Mizrahi

Hello, First post and could not find this surprisingly... I'm wondering what settings to use for windows 11 VPN section. i installed on my desktop but when i go to VPN settings in current win 11 it does not list a VPN. is this possible to use Mozilla VPN at OS level or is it only via ff browser?

 Thanks! 

I love Mozilla and what they do with their products! :-)

Hi All,

I would like to change the url border color when it has the focus to blue.

The code below works, except when you press Escape.

After hitting Escape, the urlbar still has the focus but its border changes back to gray. It should remain blue.

I would also like to remove the box-shadow after pressing Escape, when the urlbar is not expanded (to mimic the behavior of FF 88).

The url and search input fields also do the same goofy thing Windows 10 does - the cursor stops blinking after 5 blinks and remains frozen. Any way to remove that behavior and keep the cursor blinking? If not, no big deal, the other stuff above is more important.

Any code suggestions to get that behavior are welcome!

/* set the initial borders of the urlbar and search bar to gray */
#urlbar > #urlbar-background, #urlbar[breakout][breakout-extend] > #urlbar-background, #searchbar { border: 1px solid #a1a6b5 !important; outline: none !important; border-radius: 0px !important; }

/* set urlbar border to blue when focused */
#urlbar[breakout][breakout-extend] #urlbar-background {
   border-color: #0078d7 !important;
}

I using kubuntu (ubuntu with kde) 22.04 and firefox will not recognize my security key. There is a really good thread on this here. It is now closed.

https://support.mozilla.org/en-US/questions/1412073

One of the solutions is to install firefox from the mozilla server. On other forums, this is referred to removing snap and installing the debs. I haven't tried this.

Reading through the thread however, it seems like the snap version should work. The manufacurers id and product code for my Thetis FIDO2 usb key are present in the etc/udev/rules.d/70-snap.firefox.rules

This answer says to disable apparmor. I tried that, but it didn't work.

I have quoted this answer below.

This isn't actually a firefox problem. KDE Neon uses the firefox package from the Mozilla Team PPA and there's nothing wrong with that package. The problem is that Neon enables app armor on firefox which breaks access to password managers and security keys. sudo aa-disable usr.bin.firefox works around the problem by disabling app armor for firefox. aa-complain was not sufficient in this case.

Is there anything else I can try?

Firefox updated last night while my headphones were plugged in. Now I cannot get website audio through the headphones in Firefox. None of the solutions from help forums have worked. Audio settings seem fine and headphones work on other browsers.

Hello, while using Waterfox, recently, while on Facebook, the time a post was made on any given page stopped being shown except for the most recent - newest - one. Per the attached screenshots, the newest post shows that it was put up 26 mins before I got the screenshot, the post prior to that one does not show how long it's been since it was made. This is only in Waterfox. Not a problem with Firefox, Chrome or Edge. Waterfox is my browser of choice for all social media, so this is particularly problematic. Thanks for any help in resolving this.

~ Bruce in Hawai'i

I've been trying to delete cookies and site data multiple times and it will not delete, even after multiple attempts to fix it. Such as deleting Mozilla folder in file explorer and downloading an extension to delete cookies and cache. Everything else gets deleted fine except for 2 sites.

Hiya,

So I have an option in the about:config preferences that I have to toggle every so often. (if you're really interested, I have items that I need to print a few hundred times in the same manner, so I disable print.always_print_silent so I don't have to deal with the pop up and can print directly by pressing ctrl+p. small time gain, but every little bit helps.

However, I need to change every so often if I want to print something else and it can be quite tedious to navigate through all the menu's. First world problem really. But I was wondering, is there a way to hotkey toggling preferences? or adding a toggle? it's probably relatively easy to create a extension with a button and a simple script, but was wondering if anyone knew of a direct way. thanks!

Getting application errors on some sites – but the same site works in other browsers. This has been happening over the last couple of weeks – getting application errors on some sites but not in other browsers. On the example shown I see the login page flash briefly then replaced by the error.

Using Firefox on windows 10 pro, 64 bit

Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely small like on google news, others have widely mixed sizes, extremely large and extremely small. Even on this page, support.mozilla.org, I have to zoom 250% to make it readable.

I tried troubleshoot mode and there is no difference. The problems are still there.

I tried the Edge browser and the problem is not there.

I didn't have this problem before the update. I tried adjusting windows and the screen dpi, but I can't find a solution. Just seems to make things worse.

Anyone else having this problem? Any suggestions for a solution ?

The blinking screen is on ebay but it just keeps on blinking. I have tried other programs and it only happens with this one and only with ebay. This is the new tab stuff: https://www.ebay.com/itm/401568771184?_trkparms=amclksrc%3DITM%26aid%3D777008%26algo%3DPERSONAL.TOPIC%26ao%3D1%26asc%3D265563%26meid%3D7245a46a376945799ec6d6e8ae3176fa%26pid%3D101967%26rk%3D1%26rkt%3D1%26itm%3D401568771184%26pmt%3D1%26noa%3D1%26pg%3D4375194%26algv%3DPersonalizedTopicsV2WithDynamicSizeRanker%26brand%3DFintie&_trksid=p4375194.c101967.m162920&_trkparms=parentrq%3A88a4a82d18f0ad8bbb523870fffffa70%7Cpageci%3Ab38440d1-149b-11ef-b242-1adf3ab78462%7Ciid%3A1%7Cvlpname%3Avlp_homepage&afsrc=1&mkevt=1&showcs=1

Thoughts?

I'm using bandlab to link me and my friends who are hundreds of miles away to make music. Firefox and all browsers crash a lot with a "high memory usage" alert. But these are pretty big projects. I have 32GB RAM, this thing is crashing at much lower RAM levels than I would like for it to use. like 1GB seems to be the limit (i dont know that number if its exact or correct)

Is there any setting where I can INCREASE memory usage so I dont lose work from random crashes due to memory usage?

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

As of today 5/20/2024 Firefox stopped saving bookmarks. The star turns blue to indicate the bookmark was saved, but when I check the folder in Bookmarks it's not there.

Hello, I'm looking for a way to add a shortcut, similar to:

CTRL + Click = open link in new tab SHIFT + Click = open link in new window

What I want it to do is open a link in a Private mode window, to avoid having to open the right-click menu.

I came across this person asking for something similar (they specifically want the private window to not appear on top, I do not care if it gets automatically focused or not) https://support.mozilla.org/bm/questions/1317416

The only answer links to a list of "command line options" and points to the private ones. I understand how you can use these to change how the Firefox shortcut behaves, or to open Firefox in a specific way from the "Run" command, but I do not know how, or if it is even possible to apply these settings to a specific shortcut-click combination.

After updating firefox to latest version 126.0 (64-bit). Responsive design mode is showing zoomed in content and not behaving the way it used to do in previous version. Please check

Hello dear community,

I have a program that continuously monitors the download folder under Windows 11 for a specific file and retrieves it. I download this file in Firefox, but the said program gives an error.

I have noticed that when files are downloaded in FireFox, they already appear in the Downloads folder with the corresponding file extension with 0 bytes and these are then apparently swapped or merged with the .parts file.

The problem is that the mentioned program now tries to retrieve the unfinished file, which then leads to an error.

Does anyone know if it is possible to customize Firefox so that the file only appears in the download folder when the download is fully complete?

Many thanks for your help :D

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto fill “weather.com”. Now it auto fills every time with http://www.weatherbase.com/. I don’t know where that came from. Similarly, I used to type the first few letters of “duckduckgo.com” and it would bring up “duckduckgo.com”. Now it brings up a magnifying glass below the url with “Search with duckduckgo”. I am thinking it might be best if I can start over, i.e. clear out any information it’s saved about where it thinks I want to go, and start remembering the sites I am entering now.