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  • Archived

Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 2 years ago

Last reply by bkilinc 1 year ago

  • Archived

lost everything with firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, hi… (read more)

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

Asked by dj_dean 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Chromecast

Any way to cast to chromecast with firefox? It's annoying that I have to use Chrome or Edge to cast youtube to my TV. Or use my phone. But it's charging atm. So very an… (read more)

Any way to cast to chromecast with firefox?

It's annoying that I have to use Chrome or Edge to cast youtube to my TV.

Or use my phone. But it's charging atm. So very annoying my favorite browser can't do this simple thing. But all the other browsers can.

Asked by Kai André Stensson 2 years ago

Last reply by one.nine.four.four 1 year ago

  • Archived

how can I enable access to ftp sites in new Firefox (or else revert to older version)?

Until recently, I resisted allowing updates for Firefox because of the announcements of changes to prevent access to some technical kinds of website which I use. These i… (read more)

Until recently, I resisted allowing updates for Firefox because of the announcements of changes to prevent access to some technical kinds of website which I use. These include the public websites of the Paris Observatory which include useul informational ftp pages with important text, data and software files.

  I did recently allow a Firefox update, and now I find that I am cut off from access to these ftp pages. 
  How can I re-enable access to ftp? If it can't be done in the new version of Firefox, how can I return to an older Firefox version that does allow such access?

Asked by terry0051 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Bing!!!

When I use Firefox on my Mac, no matter what I have tried it keeps defaulting to the dreaded Bing Search Engine. I understand it has to do with Microsoft, but I don't use… (read more)

When I use Firefox on my Mac, no matter what I have tried it keeps defaulting to the dreaded Bing Search Engine. I understand it has to do with Microsoft, but I don't use any of their products because I don't like them. In settings/search I can restore the default search engines & delete Bing, but it always reverts back to insisting on using Bing again. I have followed several threads about this issue without permanent resolution. Help??

Asked by kathycasey 2 years ago

Last reply by margy809c 1 year ago

  • Archived

Tabs are white or spinning after crash

I am still stumped as to why Firefox crashes, IF and that's a big IF, my session is restored, why my tabs are blank but the website names are still on the tabs. Click to … (read more)

I am still stumped as to why Firefox crashes, IF and that's a big IF, my session is restored, why my tabs are blank but the website names are still on the tabs. Click to reload sometimes works, while other times it doesn't. Google, Facebook, Twitter, WordPress websites I am logged into and others will not load anymore for at least an hour. The only way to access them is to open a private window. What is happening to this browser that causes these sites to not load anymore? Any clearing the browser history/cache doesn't bring these sites back. They will only come back an hour after the crash. I've also cleared my ISP cache too (ipconfig/flushdns).

Asked by thecre8tivediva 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Downloads

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and… (read more)

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

Asked by muttleythedawg 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

access router settings page at 192.168.1.1

after upgrading to the latest version of fire fox I cannot access the router setup page. I think that the versions after v97 require TLS 1.2 or later. My router apparent… (read more)

after upgrading to the latest version of fire fox I cannot access the router setup page. I think that the versions after v97 require TLS 1.2 or later. My router apparently does not support this. How can I access my router to update it's firmware. If I can't access the setup pages. Is downgrading to a version before v97 an option? is there any other work around. I want to establish a http:// not https:// connection with the router.

Asked by swena 1 year ago

Last reply by cor-el 1 year ago

  • Archived

not able to sign in on my account or track packages on FEDEX website.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried… (read more)

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

Asked by leggettandassoc 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

My microphone is not working properly in Firefox

My microphone does not work properly in Firefox, it sounds very low and bad. I have a Corsair HS35 Stereo headset and my sound driver is Realtek HD Audio 2nd output. I … (read more)

My microphone does not work properly in Firefox, it sounds very low and bad.

I have a Corsair HS35 Stereo headset and my sound driver is Realtek HD Audio 2nd output.

I have tested my microphone in other browsers and other kind of applications like Google Chrome, Brave, Windows Voice Recorder, WhatsApp Desktop, etc. and the microphone works fine. It only works badly in Firefox.

I did the test with a portable version of Firefox, and, as with the installed version, the microphone was malfunctioning.

I've also noticed that Firefox lowers the microphone volume automatically (how do I prevent this?), yet even if I turn it all the way up it still sounds very low and bad.

What can I do about it?

Thanks for the answers

Asked by Ucro 2 years ago

Last reply by OM RA 2 years ago

  • Archived

PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (read more)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Not Able to Upload

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from wor… (read more)

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from working. Does anyone know how to fix it?

Asked by drlinmorel 1 year ago

Last reply by tedmunter 1 year ago

  • Archived

Firefox is blocking click through to Google Ad results

when i execute a google search and click through to an Ad result, i get the following error message. Secure Connection Failed An error occurred during a connection to … (read more)

when i execute a google search and click through to an Ad result, i get the following error message.

Secure Connection Failed

An error occurred during a connection to www.googleadservices.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

when i click "learn more" i am directed to this firefox support page, which is not helpful / does not resolve the issue. https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

QUESTION: how do i setup Firefox to allow click through of Google Ads?

P.S. i do not have any ad blocker extensions enabled. this is only an issue in Firefox. i have no issue with click through on Chrome or Safari.

Asked by ipignatelli 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to access the WEB Manager of my ARRIS SGB6782-AC Wireless Cable Modem Gateway (Error code: SSL_ERROR_UNSUPPORTED_VERSION

I need a FireFox feature that allows me to access the typical Cable Modem Gateway Web Manager addresses (192.168.0.1, 192.168.100.1, etc.) even when they have no security… (read more)

I need a FireFox feature that allows me to access the typical Cable Modem Gateway Web Manager addresses (192.168.0.1, 192.168.100.1, etc.) even when they have no security certificate.

I have been using a Arris SURFboard SBG6782-AC Wireless Cable Modem Gateway (purchased at TARGET) for over five years without significant issues. About three weeks ago my MoCA network began having issues. I tried to login to the WEB Manager of the Gateway at (192.168.0.1) using FireFox. I got the following FireFox Msg:

Secure Connection Failed

An error occurred during a connection to 192.168.0.1. Peer using unsupported version of security protocol.

Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox.

I finally used an old version of "Internet Explorer" which allowed me to bypass the security warning and connect via a direct ethernet port of the gateway. Evidently someone (Spectrum claims they didn't) downloaded a different firmware version into my Gateway. (D30GW-EAGLE-1.5.4.0-GA-10-NOSH) i.e. not the factory original version. The WEB Manager interface is different, password requirements are enhanced, the MoCA feature can't be enabled, and it seems Arris no longer provides a security certificate for the 192.168.0.1 Gateway address.

Considering the complete lack of cooperation of Spectrum and Arris, I think it is unlikely that I will ever be able to recover the factory original firmware; So... How about adding an "exception" feature to FireFox settings to allow me to at least access my "unsecure" Gateway. I really don't want to go back to using IE. By the way, I wrote this on a WIN 8.1 HP laptop. My main machine is a Dell XPS8300 running WIN 10.

Thanks, Robert R. Hurley

Asked by robert_hurley 2 years ago

Last reply by numalb25 1 year ago

  • Archived

Shortcut Icons are not showing up in Firefox HomePage

Hi, I am trying to save my most important Bookmarks as Shortcuts in Firefox Homepage, but Firefox is not showing the icons of the shortcuts, instead it is showing as Lett… (read more)

Hi, I am trying to save my most important Bookmarks as Shortcuts in Firefox Homepage, but Firefox is not showing the icons of the shortcuts, instead it is showing as Letters of the site. Please refer the image that I have attached. Incase if the image in the attachment fails, use this link Do note that the icons in bookmarks bar are showing fine, but the problem is only in Homepage shortcuts. Please help in resolving this issue. Thanks in advance

Asked by onedropsync 2 years ago

Last reply by xandraao 1 year ago

  • Archived

Firefox Sync 99.01 - Rename Devices, How

Dear Forum, I have not accessed my Devices since a few updates, I use to be able to rename devices, but in 99.01 I no longer see this as an option? I also have found tha… (read more)

Dear Forum,

I have not accessed my Devices since a few updates, I use to be able to rename devices, but in 99.01 I no longer see this as an option? I also have found that sometimes when I add a device is adds the Machine name which I prefer and today I logged out all of my devices and found that it added it and named it a generic name "Firefox 99, Windows 10" Which if grave concern as this could be Any Device. Can someone please let me know how this feature in version 99.01 is suppose to name computers and also can you still rename devices and if so how would you change the name, or if there is a link to documentation on this feature as it has changed. TIA for your help.

Asked by Brent Ruggles 2 years ago

Last reply by chrisk1 1 year ago

  • Archived

Security Key issue for FB login

Hi everyone; Recently my FB account got hacked and I went through hell and back to get it recovered. Funny thing is, it still doesn't work, it did briefly for the initial… (read more)

Hi everyone; Recently my FB account got hacked and I went through hell and back to get it recovered. Funny thing is, it still doesn't work, it did briefly for the initial login just enough time to enable a 2 step challenge for which I selected SMS, NOT any security key via USB. As you can see in the picture, every time when I try to login (or switch in FB from a backup account into the primary), I'll get this message. Now it's stating that it's a Firefox/Mozilla request but it only appeared after my FB was hacked, never before. Could a developer/SME please take a look at this? Current Version 99.0.1 (64-bit)

Cheers, and TIA! T.B.

Asked by tbuettner1 2 years ago

Last reply by cor-el 2 years ago