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  • Archived

firefox failed to sync some add-ons

So I have firefox on 2 computers. On one of the computers, there are 6 add-ons. But on the other computer, there are only 5. So 1 add-on didn't sync to the other compu… (read more)

So I have firefox on 2 computers. On one of the computers, there are 6 add-ons. But on the other computer, there are only 5. So 1 add-on didn't sync to the other computer. BTW, the add-on is "proxy swichyomega".

and by the way I've experiencing add-on sync problem for a very long time and for various add-ons, which is very annoying and very disappointing. I switched to Chrome in the last few months, now I'm giving firefox another try and I'm experiencing this.

and furthermore, the process for creating this post really sucks. why do I need to create an account? why not just use the sync account? why so many steps with each step displaying over-sized text?

and BTW, here's a piece of the last sync log from the computer that's missing the add-on:

1521120304692 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1521120304692 Sync.Service DEBUG User-Agent: Firefox/59.0 (Intel Mac OS X 10.13) FxSync/1.61.0.20180310025718.desktop 1521120304692 Sync.Service INFO Starting sync at 2018-03-15 21:25:04 in browser session L1ut-6J3H0rq 1521120304694 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1521120304702 Sync.Status INFO Resetting Status. 1521120304704 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1521120304704 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1521120305002 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1521120305002 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1521120305028 Sync.Service DEBUG User-Agent: Firefox/59.0 (Intel Mac OS X 10.13) FxSync/1.61.0.20180310025718.desktop 1521120305030 Sync.Service INFO Starting sync at 2018-03-15 21:25:05 in browser session L1ut-6J3H0rq 1521120305030 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1521120305058 Sync.Service INFO Cannot start sync: already syncing? 1521120313986 Sync.Resource WARN GET request to https://sync-560-us-west-2.sync.services.mozilla.com/1.5/85550035/info/collections failed: [Exception... "The connection was established, but the data transfer was interrupted" nsresult: "0x804b0047 (NS_ERROR_NET_INTERRUPT)" location: "<unknown>" data: no] No traceback available 1521120313988 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1521120313988 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed 1521120313988 Sync.ErrorHandler ERROR Sync encountered an error: [Exception... "The connection was established, but the data transfer was interrupted" nsresult: "0x804b0047 (NS_ERROR_NET_INTERRUPT)" location: "<unknown>" data: no] No traceback available 1521120313990 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=reschedule) 1521120313994 Sync.Service DEBUG Exception calling anonymous function: [Exception... "The connection was established, but the data transfer was interrupted" nsresult: "0x804b0047 (NS_ERROR_NET_INTERRUPT)" location: "<unknown>" data: no] No traceback available 1521120313996 Sync.ErrorHandler DEBUG Addons installed: 5 1521120313996 Sync.ErrorHandler DEBUG - Diigo Web Collector - Capture and Annotate, version 6.0.0.4, id {fc2b8f80-d9a5-4f51-8076-7c7ce3c67ee3} 1521120313996 Sync.ErrorHandler DEBUG - uBlock Origin, version 1.15.10, id uBlock0@raymondhill.net 1521120313996 Sync.ErrorHandler DEBUG - Greasemonkey, version 4.2, id {e4a8a97b-f2ed-450b-b12d-ee082ba24781} 1521120313996 Sync.ErrorHandler DEBUG - DuckDuckGo Privacy Essentials, version 2018.3.2, id jid1-ZAdIEUB7XOzOJw@jetpack 1521120313996 Sync.ErrorHandler DEBUG - Decentraleyes, version 2.0.3, id jid1-BoFifL9Vbdl2zQ@jetpack

Asked by marvind 2 years ago

Last reply by marvind 2 years ago

Every time i close firefox it keeps crashing and losing recent history and sometimes recent adds to my bookmarks folder any suggestions how can i solve this ?

Firefox 71.0 Crash Report [@ AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown ] Search Mozilla Supp… (read more)

Firefox 71.0 Crash Report [@ AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown ] Search Mozilla Support for this signature How to read this crash report ID: 04bd67a6-446a-4d61-a9a8-31cf80191222 Signature: AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown

   Details
   Metadata
   Bugzilla
   Modules
   Raw Dump
   Extensions
   Telemetry Environment
   Correlations

Signature AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown More Reports Search UUID 04bd67a6-446a-4d61-a9a8-31cf80191222 Date Processed 2019-12-22 22:41:47 UTC Uptime 123,924 seconds (1 day, 10 hours and 25 minutes) Last Crash 172,514 seconds before submission (1 day, 23 hours and 55 minutes) Install Age 1,401,752 seconds since version was first installed (2 weeks, 2 days and 5 hours) Install Time 2019-12-06 17:18:40 Product Firefox Release Channel release Version 71.0 Build ID 20191202093317 (2019-12-02) Buildhub data OS Windows 7 OS Version 6.1.7601 Service Pack 1 Build Architecture amd64 CPU Info family 6 model 58 stepping 9 CPU Count 4 Adapter Vendor ID

NVIDIA Corporation (0x10de)

Adapter Device ID

GK107 [GeForce GTX 650] (0x0fc6)

Startup Crash

False

MOZ_CRASH Reason (Sanitized)

MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x7fef130b885 Total Virtual Memory 8,796,092,891,136 bytes (8.8 TB) Available Virtual Memory 8,792,373,157,888 bytes (8.79 TB) Available Page File 11,178,225,664 bytes (11.18 GB) Available Physical Memory 4,887,105,536 bytes (4.89 GB) EMCheckCompatibility

False

App Notes

FP(D00-L1100-W00000000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+3 xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/PlacesUtils.jsm, line 2026)

Processor Notes processor_ip-172-31-14-246_us-west-2_compute_internal_7; ProcessorPipeline; SignatureShutdownTimeout: Signature replaced with a Shutdown Timeout signature, was: "Abort | mozalloc_abort | Abort | NS_DebugBreak | nsDebugImpl::Abort | XPTC__InvokebyIndex"

Asked by alexco8219 5 months ago

Last reply by alexco8219 5 months ago

  • Archived

When I try to login, it says unknown account and ask me to create a new account. [URGENT]

I just created a new sync account on my desktop, but when I logged on my laptop, the prompt asks me to create a new account. I am sure that my user name and password are … (read more)

I just created a new sync account on my desktop, but when I logged on my laptop, the prompt asks me to create a new account. I am sure that my user name and password are right. Both devices have Firefox 51.0.1 Laptop is Windows 10 and desktop is Windows 7.

I had this problem since last year, but only recently did I urgently need to since my bookmarks and passwords.

Thanks

Asked by KevinLiu 3 years ago

Last reply by KevinLiu 3 years ago

  • Archived

Firefox Sync logging out and settings being wiped

I installed Firefox for the new synchronization feature, both on my phone and on PC. On my phone the browser functions decently well, albeit extremely slow to search what… (read more)

I installed Firefox for the new synchronization feature, both on my phone and on PC. On my phone the browser functions decently well, albeit extremely slow to search what I type in the bar at the top, usually requiring me to reintroduce it.

Anyway, the problem on my PC is sync always seems to be logged out, requiring me to retype my password (despite telling the browser to save whenever I do) and verify my email. I have done this about 10 times now, and as you can imagine its not pleasant.

Besides this, I have had the browser crash on me about 3 times, only to restart 5 seconds later with no message or indication as to what happened wrong, with the browser's settings reverted to the default (Yahoo search engine, etc.)

That about sums it up. I appreciate any help you can give me, and thanks in advance.

Asked by Jagger425 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

New PC added to FireFox sync and now nothing is syncing

I added a new pc to my sync. Now I get disconnected on all my devices everytime I try to sync. Here is the error log for the old computer (win 8.1): https://pastebin.mozi… (read more)

I added a new pc to my sync. Now I get disconnected on all my devices everytime I try to sync. Here is the error log for the old computer (win 8.1): https://pastebin.mozilla.org/9075275 And here is for the new (win 10): https://pastebin.mozilla.org/9075276

Asked by Robozou 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Why does Firefox always add back its default bookmarks when signing into Firefox Sync?

I plan to get many new devices running Windows 10 over the next seven years. I don't want Firefox Sync to keep adding back things like "Most Visited" in my bookmarks when… (read more)

I plan to get many new devices running Windows 10 over the next seven years. I don't want Firefox Sync to keep adding back things like "Most Visited" in my bookmarks when signing into Firefox Sync on whatever those new devices may be, the first of which will probably be a Dell Inspiron with an 11-inch screen and at least 12 hours of battery life, which'll be a backup to my Inspiron 7558.

Asked by Thomas James "Tom" Seymour 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

BAD Firefox

Hi! I have many years of syncing bookmarks, settings and passwords, but 2 months ago, when I installed a new version of Firefox on Windows Pro 10, I can't do that. The in… (read more)

Hi! I have many years of syncing bookmarks, settings and passwords, but 2 months ago, when I installed a new version of Firefox on Windows Pro 10, I can't do that. The instructions on your website do not help me. I go to my account in the browser, sync, but the bookmarks are empty!!!! I want my passwords, bookmarks and settings! Bad browser! AND I can't log in to my account for help support!!! The password does not match. You preset a link to change password, I menu it with both big and small letters, but it does not fit!!! 100 attempts!!!!!!!

Asked by Toooryyy 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox Sync is recognizing my device as is if were different

Not long ago i hard reset my laptop and when i reinstalled Firefox again, it is recognizing it as a different device and for some reason it wont sync back to my previous … (read more)

Not long ago i hard reset my laptop and when i reinstalled Firefox again, it is recognizing it as a different device and for some reason it wont sync back to my previous setup.

Asked by firedragon2508 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

passwords not showing on other versions

Hi, I needed to export my password data into a secure addon that I use for firefox. Unfortunately for me, the addon wasn't compatible with QUANTUM. I uninstalled the late… (read more)

Hi,

I needed to export my password data into a secure addon that I use for firefox. Unfortunately for me, the addon wasn't compatible with QUANTUM.

I uninstalled the latest version, then installed:-

Firefox 56.0.2

logged in and synced, then went to my passwords after sync, to check if they were all in there. I found just on, the login to this account here.

I then uninstalled Firefox 56.0.2, and installed:-

Firefox 52.7.3esr

Again, after entering my account details for syncing, I checked the passwords. Again, just one showed up.

I uninstalled Firefox 52.7.3esr, and then reinstalled the latest firefox Quantum.

After entering my account details, and, syncing, I found all of my logins were showing.

I don't know why my logins are not showing for previous versions of firefox, but as you can see, I have tryed several different versions.

Could you help me with a workaround for this please? thank you

Asked by JohnTucker 2 years ago

Last reply by JohnTucker 2 years ago

  • Archived

Firefox won't backup synced mobile bookmarks

Backing up to a json or html file will save all my bookmarks except for the mobile ones I sync between my laptop and my phone. The jsonlz4 file in my profile folder also … (read more)

Backing up to a json or html file will save all my bookmarks except for the mobile ones I sync between my laptop and my phone. The jsonlz4 file in my profile folder also does not save mobile bookmarks. Sync by itself is usually enough to preserve all my bookmarks, but I made the mistake of installing FF ESR alongside regular FF which screwed everything up; it would have been nice to have had my complete bookmarks backed up at that point, so I could have restored all of them.

Btw, my laptop browser is spoofed: I'm using FF 60.0.1 on Linux Mint; I'm syncing my laptop with my android phone (FF 60.0.1 also).

Asked by hedgehoggy 2 years ago

Last reply by cor-el 2 years ago

  • Archived

i've some of cookies in my fire fox account but now i can't find them?

Hi. i used the fire fox sync many years but now i cant find my save log and cookies in my account . . . what should i do ? and i saw you didn't have some one in Iran i… (read more)

Hi. i used the fire fox sync many years but now i cant find my save log and cookies in my account . . . what should i do ?

and

i saw you didn't have some one in Iran i want work whit fire fox in Iran, what should i do ?

my pleasure Dear .

Asked by roozbeh206 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Not all bookmarks are syncing

I have many, many bookmark - all the the toolbar folder. Most of them sync, but a few folders won't for some reason. "Sync now" seems to have no effect. I used to use Xm… (read more)

I have many, many bookmark - all the the toolbar folder. Most of them sync, but a few folders won't for some reason. "Sync now" seems to have no effect.

I used to use Xmarks, and Xmarks had a lot more control over syncing. You could force upload (overwrite server) and force download (overwrite local), for one thing - that could often be used to fix sync issues. You could also view your server bookmark list online (via web).

How can I troubleshoot this? Or how can I force a sync?

Asked by cbp67 1 year ago

Last reply by Standard8 1 year ago

  • Archived

Question: If I test beta builds of Firefox, can I help making Firefox Sync able to sync my toolbar layout a real feature of Firefox Sync? (September 27, 2018)

I have a good number of add-ons enabled and more disabled than I can count on my Firefox Sync account. I need my toolbar layout synced with my Firefox Sync account so I d… (read more)

I have a good number of add-ons enabled and more disabled than I can count on my Firefox Sync account. I need my toolbar layout synced with my Firefox Sync account so I don't have to re-arrange everything on my toolbar the way I want them to be to each time I get a new device or need to reset one of the devices I have. Additions to Firefox Sync are surely what I want the most added to Firefox for Windows, macOS and Linux here today, September 27, 2018.

Asked by Thomas James "Tom" Seymour 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

FF sync asks for Authentication

Hi. I’ve been using Firefox for like 20 years and for some reason this time on my new iPhone it wants me to authenticate using my app Authy. Because they do not have a d… (read more)

Hi. I’ve been using Firefox for like 20 years and for some reason this time on my new iPhone it wants me to authenticate using my app Authy. Because they do not have a direct link to a Firefox icon etc.… I created a new miscellaneous one as pertheir options and named it Firefox. However when it asked me to use the Authy to finalize the setup after putting in the correct password it never works. It states something like incorrect authentication code. Any and all help would be much appreciated.

Asked by Sweetleaf99 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mozilla firefox dev. version says it's synced, but nothing is synced, no browsing history, no login record, etc.

I just changed my windows and installed Mozilla firefox developer edition (65.0b7 (64-bit)), It says my account is synced bu nothing is synced at all. I have done syncing… (read more)

I just changed my windows and installed Mozilla firefox developer edition (65.0b7 (64-bit)), It says my account is synced bu nothing is synced at all. I have done syncing my exact account 4 or 5 time before with no problem. What should I do? tnx

Asked by hsbr13 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Linux & Mac computers not syncing bookmarks but show both FF sessions

If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmar… (read more)

If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmarks are not being transferred between the two. The Linux computer (running Quantum 67.0) has not been used for awhile, but it has a big buildup of bookmarks that need to be transferred to the Mac (67.0.2). Both machines have probably 10's of thousands of bookmarks organized in a complex nested hierarchy.

The Mac and a second Mac (also 67.0.2) are syncing bookmarks with each other correctly.

Asked by ProoVit 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

How to use my old profile?

I have a profile with lots of link and lots of password on this account. For the I wanted to use the same profile. At the registration period, I provided my company mail … (read more)

I have a profile with lots of link and lots of password on this account. For the I wanted to use the same profile. At the registration period, I provided my company mail ID now I quite the job so mail id also disables by the company. Due to some technical issue, I deleted the firefox and reinstall again but when I wanted to login my profile showing verification mail has been sent to your register mail id. But mail not comes to me because mail id has been disabled. So please provide me the alternative way to access my account. Register mail ID was x

Asked by pulakmaity 3 years ago

Last reply by cor-el 3 years ago