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Firefox crashes and I lose all my open windows.

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites wh… (read more)

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites where the paying portion is not correct. However, if I go to a different browser (Chrome), the paying portion works correctly. I'm getting kinda tired of these weird things going on. Please don't offer a feature that doesn't work like grouping tabs.

Today: Can't access website. I think it is the ISP or the router. Reset the router. No luck. Tried a different device on the Wifi. Works fine. Tried a different browser. works fine. Shut down Firefox. I had 2 browser instances open with several windows in each. Could not restart firefox, as it did not close correctly. I closed the broken instance(s). opened FF again, only got one set of windows, not both sets. The other instance had a bunch of grouped windows, and the groups seem to be gone. I can recreate most of those, but had some windows with ongoing work and things I wanted to look at and now they are gone.

FF crashed when I tried to get some answer from ediblearrangements.com help.

Asked by mfmattran 1 week ago

Last reply by mfmattran 5 days ago

cannot share anthn on Facebook

I am using the latest Fiefox and i have disabled all adons i have tried everything I have changed my Facebook password every time i g try to share something on Fire… (read more)

I am using the latest Fiefox and i have disabled all adons i have tried everything I have changed my Facebook password every time i g try to share something on Firefox get a black box on the bottom right that says something wrong . I have tried to copy the entire hing but can not i got some of it I have even reinstalled firebox ans still can not share anything I have tried contacting Facebook but that does not happen no response i appears to work in Chrome on a noter Facebook account so it is Firefox. i will send you what i could get on the screen shot the part that is missing s the part that says something s wrong

Asked by Mary 6 days ago

Last reply by Mary 1 day ago

Firefox does not play sound despite being attributed to correct device. All other apps OK.

What the title says. Firefox just isn't playing any sound whatsoever. Troubleshooting: Volume mixer indicates that Firefox is using my speakers, along with all other… (read more)

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

  • Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).
  • Other web browsers play sound successfully.
  • Restarting Firefox and my computer did not help.
  • Switching the default sound device and changing back did not help.
  • Changing to headphones made no change.
  • Tabs are not muted.
  • Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o
  • Started Firefox in troubleshooting mode; still no sound.
  • Started Firefox in a different profile; still no sound.
  • Started Firefox in private mode; still no sound.
  • Tried ending the audiodg.exe process in task manager and restarted; still no sound.
  • Double checked media.autoplay.blocking_policy, was set to 0.
  • Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.
  • Disabled hardware acceleration; still no sound.
  • Refreshed Firefox; still no sound.
  • Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

Asked by Umbravita 1 week ago

Last reply by Umbravita 2 days ago

lost bookmarks, settings etc after update

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked … (read more)

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked like google chrome and none of my bookmarks and settings and layouts were there. they just DISAPPEARED. i tried googling how to to fix this and for some reason every time i search it takes me to another search engine instead of google. (this is beside the main point though). I'm so frustrated right now since all my bookmarks are gone (literally having a breakdown). I tried looking through the help articles and all of them just say to use the backup profiles or that there are bookmarkbackup files in my profile folders or that firefox would download a folder with files from the old version but none of that happened. I looked into my folders for older profiles trying to find places.sqlite files but NOTHING. there is literally NO backups or profiles dated to before July 16 2025; the day it updated (shown in screenshot) and there is NO bookmarkbackup files anywhere. i have signed in to firefox prior and had my devices synced for awhile and no issues so there should have been previous profiles and data saved onto my computer. Please help, I really need my bookmarks back!

Asked by Carey 3 days ago

Last reply by Carey 3 days ago

forte lenteur

Bonjour, Depuis 1 semaine à 10 jours, il m'est impossible de naviguer avec Firefox. La lenteur est exécrable. J'ai dû mettre 1 heure à pouvoir afficher cette page, inclua… (read more)

Bonjour, Depuis 1 semaine à 10 jours, il m'est impossible de naviguer avec Firefox. La lenteur est exécrable. J'ai dû mettre 1 heure à pouvoir afficher cette page, incluant tout ce que vous faites pour décourager les gens de vous écrire. Votre dernière MAJ doit être ratée. Avec Edge, je n'ai pas ce problème. La navigation est fluide. Je vais aussi tester Chrome. Cordialement,

Asked by w.e 5 days ago

Last reply by w.e 4 days ago

How do I get rid of the new "Welcome to Freedom" banner?

Why is everything broken after an update? So annoying and prevent me from making a donation. There are 3 buttons, none of which are useful. Can anyone free me of this W… (read more)

Why is everything broken after an update? So annoying and prevent me from making a donation.

There are 3 buttons, none of which are useful.

Can anyone free me of this Welcome to Freedom?

Asked by Mike 1 day ago

Last reply by Mike 21 hours ago

no account login function

I downloaded the browser from the official website, but I can't log in. the usual login tab did not appear. I didn't find the authorization menu in the menu either. I dow… (read more)

I downloaded the browser from the official website, but I can't log in. the usual login tab did not appear. I didn't find the authorization menu in the menu either. I downloaded and reinstalled it again, but it didn't help. how to solve this problem? thank you in advance

Asked by HUMANOIDVELIKI 3 days ago

Application error: a client-side exception has occurred while loading(see the browser console for more information).

Application error: a client-side exception has occurred while loading (see the browser console for more information). where is the browser console? how do i fix it never… (read more)

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

Asked by J 2 days ago

Firefox has taken to sending pop-ups of breaking news, which I then have to clear manually (Win 10) How can I stop this.

Firefox has taken to sending pop-ups of breaking news, which I then have to clear manually (Win 10) How can I stop this. I have looked in settings, but can't find an of… (read more)

Firefox has taken to sending pop-ups of breaking news, which I then have to clear manually (Win 10) How can I stop this.

I have looked in settings, but can't find an off switch for this "new" toy. At least the Thunderbird notifications disappear after a few seconds! These just pile up till they block the entire right hand side of my screen - and then they keep going, and block other more important notifications in the main notifications bit.

Asked by lionladysf 5 days ago

Last reply by lionladysf 5 days ago

browser tab frequent crashes

bp-9332d102-b69b-4e95-bdca-6398e0250718 bp-7a10d4a4-14ac-4856-b512-892750250718 Hello Just reinstalled windows, new browser, frequent crashes while downloading big files… (read more)

bp-9332d102-b69b-4e95-bdca-6398e0250718 bp-7a10d4a4-14ac-4856-b512-892750250718

Hello Just reinstalled windows, new browser, frequent crashes while downloading big files from googledisc What should i check?

Asked by notmuru 2 days ago

Last reply by notmuru 1 day ago

Best Privacy Settings in Firefox for Healthcare Websites with Embedded Tools like Google Maps?

Hello, I manage a healthcare education website (https://thelabon.com/contact-us/) and I'm focused on optimizing privacy and performance for users accessing our medical co… (read more)

Hello, I manage a healthcare education website (https://thelabon.com/contact-us/) and I'm focused on optimizing privacy and performance for users accessing our medical content through Firefox. Currently I have not embedded it yet I am using only an image of the map instead. What are the recommended Firefox settings, extensions, or practices to ensure user privacy, especially when embedding external tools like Google Maps or analytics services? Any guidance would be appreciated!

Asked by Dru 3 days ago

Last reply by Dru 2 days ago

Update to Firefox 140.0.4 (20250707120347)

After updated to Firefox 140.0.4 (20250707120347), all site do not load for me, general sites, like youtube/google. There's nothing wrong with my Wifi/Internet Connection… (read more)

After updated to Firefox 140.0.4 (20250707120347), all site do not load for me, general sites, like youtube/google. There's nothing wrong with my Wifi/Internet Connection, even Microsoft Edge can load the websites.

Asked by rullman_1 6 days ago

Opening a link from Firefox suggest in search bar with middle mouse button switches to said tab.

I would like for the link to open in a new tab AND stay focused on the previous tab with search bar firefox suggestions still open. Even if I hold SHIFT to not lose focus… (read more)

I would like for the link to open in a new tab AND stay focused on the previous tab with search bar firefox suggestions still open. Even if I hold SHIFT to not lose focus on current tab it CLOSES the search bar suggestions! I then have to type in what I was searching for again. I would like to quickly open every link via a certain keyword in search.

"When you open a link, image or media in a new tab, switch to it immediately" in Settings > General > Tabs is NOT selected. And even if that helped it would still close the search bar after middle mouse clicking a link.

Asked by BLANK 5 days ago

br tags causing extra vertical space

I'm reading on https://beginningaftertheendmanga.org and there's an extra white space between all of the images which is obviously not supposed to be there. Inspecting th… (read more)

I'm reading on https://beginningaftertheendmanga.org and there's an extra white space between all of the images which is obviously not supposed to be there. Inspecting the page source shows that there are
tags between all of the images to make them stack vertically. Is there a way to remove the white space introduced by these line breaks?

I've tried switching firefox to compact mode, but it didn't help.

Asked by Mailleweaver 1 day ago

Last reply by Mailleweaver 1 day ago

Beyond Browser Cache: Best Way to Save Gmail Emails (via Firefox)?

Hey Firefox community, Hoping for some smart advice here! Our company relies heavily on Firefox for daily tasks, including accessing our Gmail accounts. The thing is, we… (read more)

Hey Firefox community,

Hoping for some smart advice here! Our company relies heavily on Firefox for daily tasks, including accessing our Gmail accounts. The thing is, we need to regularly back up these Gmail accounts – not just the browser's cache or basic downloads.

I've tried the manual Google Takeout method, but it's just not practical for ongoing, multi-account backups. It feels like I'm doing a "dance" every time, and it's super time-consuming.

My question is: What's the best way to consistently and reliably back up Gmail emails when accessing them through Firefox? Like how to download old emails from gmail just in a better way. Are there any neat tricks or perhaps specific third-party email backup wizard tools that integrate well, or are simply excellent at what they do, beyond the browser's direct capabilities?

I'm looking for a more automated or efficient solution. Any insights from those who manage significant email archives would be hugely appreciated!

Thanks!

Asked by Khushi Ratra 3 days ago