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Preview Pane turns itself on

Hi, I'm using the latest Thunderbird 115.0 on Windows 11 and use the program with the Preview Pane turned off all the time. Since I installed 115, when new mail comes in… (read more)

Hi, I'm using the latest Thunderbird 115.0 on Windows 11 and use the program with the Preview Pane turned off all the time.

Since I installed 115, when new mail comes in and I click on the notification banner, it brings me into Thunderbird and turns the preview pane back on.

Thanks

Frank Woolf

Asked by Black Cats Daddy 10 months ago

Answered by Black Cats Daddy 8 months ago

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Thunderbird 115 not allowing me to send e-mails

Server: smtp.office365.com Port: 587 Connection: STARTTLS Authentication: OAuth2 A browser looking window opens up with a long URL in it (https://login.microsoftonline.c… (read more)

Server: smtp.office365.com Port: 587 Connection: STARTTLS Authentication: OAuth2

A browser looking window opens up with a long URL in it (https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=xxxxxxxx%40hotmail.com) the windows is just blank and the dialog box for sending opens. The browser window shuts and the sending dialog box just sits there.

It ends up timing out saying it can't connect to the smtp server. I cannot send any e-mails at all. Please help or advise. Thank you!

Asked by mrbjk 10 months ago

Answered by mrbjk 10 months ago

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upgraded to ver 115.0.1 & now can't get importexporttool to work!!! can't use it without this tool

can i go back to ver 102?? can't seem to find how to do this online importexporttool ng is grey out not avail. on new version i save dozens of emails from thunderbird to … (read more)

can i go back to ver 102?? can't seem to find how to do this online importexporttool ng is grey out not avail. on new version i save dozens of emails from thunderbird to my computer for 'eternal' storage in pdf format & remove them from thunderbird but can't find an easy way to do this now if i try to save as they all go to a folder with .eml suffix which i don't want, if i try to print to pdf i have to name ea. file & if i try to save them to jpg i have to say 'ok' to ea. file i tried to do 119 files this morning & gave up, hate upgrades that change such important things

Asked by joanlozier 9 months ago

Answered by Toad-Hall 9 months ago

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Outlook Account problem

After upgade Thunderbird to 115.0.1 version, all my outlook.com email accounts encounter an error: Warning: Potential Security Risk Ahead Thunderbird detected a potentia… (read more)

After upgade Thunderbird to 115.0.1 version, all my outlook.com email accounts encounter an error:

Warning: Potential Security Risk Ahead Thunderbird detected a potential security threat and did not continue to account.live.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What is the problem? Doesn't TB support outlook.com accounts anymore?

thanks.

Asked by eswn 9 months ago

Answered by eswn 9 months ago

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top toolbar

Yesterday I tried the 115 (Supernova) and I was disappointed because of the toolbar on top of the TB window: I think that you should let the user choose where put any too… (read more)

Yesterday I tried the 115 (Supernova) and I was disappointed because of the toolbar on top of the TB window: I think that you should let the user choose where put any toolbar, and I didn't find the way to move in its "classical" place (not at top but below the menu). There is a way to do it? And if not, please consider to give it as soon as possible.

Asked by pc linux casa 8 months ago

Answered by Toad-Hall 8 months ago

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Is it at all possible to log IMAP activity TO A FILE? (tb 115.3.0, linux mint 21)

Hi, I'm trying to diagnose a random problem I'm having (SOME emails I delete disappear from the inbox and 5 seconds later they reappear). I can't predict when this will… (read more)

Hi,

I'm trying to diagnose a random problem I'm having (SOME emails I delete disappear from the inbox and 5 seconds later they reappear).

I can't predict when this will happen, so I'd like to just send logging data to a file. I followed the instructions at https://wiki.mozilla.org/MailNews:Logging and no log file is created.

I set mailnews.imap.loglevel to "All" (without quote marks).

Still no log file and looking at the Error Console, as I gleaned from another reply on this forum, yields nothing whenever I delete an email (whether successfully or not).

Thanks!

Asked by blackblue1 7 months ago

Answered by blackblue1 7 months ago

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oversized screen elements and menus -- which confi file line to edit?

Following an automatic update the other day, everything in Thunderbird is oversized. There are in fact some things I can no longer see at all! The program has become very… (read more)

Following an automatic update the other day, everything in Thunderbird is oversized. There are in fact some things I can no longer see at all! The program has become very difficult to us to read/write emails. See the image below, a full-screen capture showing the problem . There must be a line to edit in the fonfig file to make the display look normal again. Please help me find that line!! I am visually impaired, and life is difficult enough already! tnx, Paul pgschreier@swissonline.ch

Asked by pgschreier 7 months ago

Answered by Wayne Mery 7 months ago

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Subfolders expand as soon as the mouse hovers over the folder name. This is very uncomfortable.

The problem affects Mozilla Thunderbird v.115.3.1. I have local folders with subfolders and subfolders within them. Until now, subfolders expanded only after clicking on … (read more)

The problem affects Mozilla Thunderbird v.115.3.1. I have local folders with subfolders and subfolders within them. Until now, subfolders expanded only after clicking on the folder. And it was very convenient. Now subfolders expand as soon as the mouse hovers over the folder name. This is very uncomfortable. Is it possible to return to the previous solution in the settings?

Asked by makary.wiskirski 7 months ago

Answered by jotb 4 months ago

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how do I export address book in tb v. 115

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to… (read more)

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to Thunderbird v. 115. I can find help for exporting address books in previous versions. In v115, under Tools, I can only find that a zip file of everything in the profiles directory can be made. Am I looking in the wrong place? Any suggestions besides downgrading to v. 102?

Asked by Riseetty 9 months ago

Answered by christ1 9 months ago

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After the upgrade to 115.2.2 I lost all of the contents of my Sent folder - Help

I am a long time Thunderbird email user (back to Eudora) and never have had a problem until recently with 115.2.2 . I lost all of the contents of my Sent folder. I see th… (read more)

I am a long time Thunderbird email user (back to Eudora) and never have had a problem until recently with 115.2.2 . I lost all of the contents of my Sent folder. I see the new Thunderbird sent email folder icon but it is empty.

Please help me find my lost sent emails and tell me how to prevent this from happening again. Thanks you in advance for your thoughts on this issue. chuck hall

Asked by Carlos 8 months ago

Answered by Wayne Mery 8 months ago

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Thunderbird 102 - lifetime?

Hello, I`ve installed TB 115, unfortunately my favourite addon - Display User Agent - doesn`t work. So I`ve downgraded to 102. How long this version will be supported? I`… (read more)

Hello, I`ve installed TB 115, unfortunately my favourite addon - Display User Agent - doesn`t work. So I`ve downgraded to 102. How long this version will be supported? I`ve searched at google for lifetime of this version, but cannot find this information.

Asked by Jim Raynor 9 months ago

Answered by sfhowes 9 months ago

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Thunderbird Supernova - Blank Search results.

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new ta… (read more)

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new tab is open with a Blank message.

I've re-indexed my emails as per : https://support.mozilla.org/en-US/kb/rebuilding-global-database but that hasn't helped.

Anyone else having this problem and found a solution? The only work around I have so far is to use the Ctrl-Shift-F which works, but is a little slower.

Thanks, Robert

Asked by rs41 10 months ago

Answered by Roland Tanglao 9 months ago

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Upgrade to Thunderbird v115 has lost me access to emails/folders/contacts

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, … (read more)

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, and my filters by using Tools/Message Filters.

When I started Thunderbird for the first time on 115.2.2 I got to the usual message page which had all the tabs of the "open" emails I had when I last closed Thunderbird. But there was no sign of my folders and I couldn't get to any other messages (See first screenshot). I also had a second occurrence of Thunderbird running (I could have hit the icon a second time) that didn't show the tabs I had on the first screen. (No screen shot)

On a previous post here https://support.mozilla.org/en-US/questions/1424153 it was suggested that I try Troubleshoot mode. That made no difference and at that time I had no folders showing, and just two tabs. I suspect after that I deleted the tabs.

Now I get a completely blank page in what is usually the message/folder area. Also the button for the address book above the message pane has now gone disappeared (Second screen shot), and I can find no way of accessing my previous (10years+ of messages).

It looks to me as if something is wrong in the profile.

Where do I go from here?

Asked by mara1618 8 months ago

Answered by Wayne Mery 8 months ago

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Thunderbird issue.

Hi, I hope you are doing well. I am completely blind. I've been facing a problem with thunderbird. Whenever I try to sign into gmail, it says unable to log in, probably … (read more)

Hi,

I hope you are doing well. I am completely blind. I've been facing a problem with thunderbird. Whenever I try to sign into gmail, it says unable to log in, probably wrong configuration, username and password: This is in spite of the fact that I've used my correct password multiple times, I did a double check by signing in and out on the web multiple times to confirm. My email is muhammed3198@gmail.com I also checked my settings to see if imap was enabled, which it is. Please help and fix this issue as urgently as possible. I even selected configure manually to see if all the configuration settings were correct, and they seem to be, like the ports, the incoming and outcoming settings, etc. Please help. Best regards, Muhammad.

Asked by muhammed3198 8 months ago

Answered by muhammed3198 7 months ago

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115.2.0 not able to recieve emails from my outlook.office365.com account. 102.15.0 works.

115.2.0 and I am no longer able to receive emails from my outlook.office365.com account. I can send out to other address but can not receive emails from the outlook 365… (read more)

115.2.0 and I am no longer able to receive emails from my outlook.office365.com account. I can send out to other address but can not receive emails from the outlook 365 account. This was working before the version update. Suggestions please.

Asked by robert.siepielski 8 months ago

Answered by robert.siepielski 8 months ago

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Folders missing from folder pane in Unified Folders mode

The latest version of thunderbird 115.3.0 (54-bit) has rearranged my folders, and the junkmail folders for all my email addresses no longer exists. This is very alarming,… (read more)

The latest version of thunderbird 115.3.0 (54-bit) has rearranged my folders, and the junkmail folders for all my email addresses no longer exists. This is very alarming, but what is worse is that the trash folder for some email addresses no longer exists, which means as soon as I delete an email it is permenently gone. And some of my email addresses no longer have a 'sent' folder which means that after I have sent an email, there is no record of the email after it is sent. This is very concerning.

There is folder called 'junk' which should have 100s of emails in it, but it say there are only 17, When I select it, there are no emails there. The 'Drafts' folder only has some of my email addresses.

I would post a screenshot, but it would reveal all my email addresses.

The more I am looking into solving this the more I have discovered that thousands of my emails have disappeared. Especially those I have sent. I am devistated. These are my records.

How can I roll back to when thunderbird was reliable, and is there any way of salvaging this catastophe? And how can I trust thunderbird again, which was at one time most reliable?

I have tried the following advice I sought on bing:

To restore the Junk folder, you can go to Tools > Options > Security > Junk and check the box that says “Move new junk messages to”. Then, select “Other” and choose the Junk folder from the list. This will enable the Junk folder again and move any spam messages there. You can also right-click on any message and mark it as junk or not junk to train the filter. FAILED - IT HAS NOT RESTORED THE JUNK FOLDER

To restore the Sent folder, you can go to Tools > Account Settings > Copies & Folders and check the box that says “Place a copy in”. Then, select “Other” and choose the Sent folder from the list. This will enable the Sent folder again and save a copy of any messages you send there. You can also drag and drop any messages from your local folders to the Sent folder if you want to move them. LIMITED SUCCESS - 2 SENT FOLDERS HAVE BEEN RESTORED. Several have not been able to be restored using this method.

Another annoying change: It has put the 'File, Edit, View, Go, Message, etc' Tool bar under the 'Get Messages, Write, Reply etc" Tool bar. They should be the other way round.

I really hope all this can be solved.

Asked by sheffield28 8 months ago

Answered by Wayne Mery 8 months ago

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1st time install TBird 115.2 fail existing AOL account authentication

nubi Linux 22.04 LTS. 1st time install TBird 115 appears success server setup; however the Verify fails with timeout circle running forevever. See attached screenshot. … (read more)

nubi Linux 22.04 LTS. 1st time install TBird 115 appears success server setup; however the Verify fails with timeout circle running forevever. See attached screenshot.

Asked by ronnykq 8 months ago

Answered by ronnykq 8 months ago

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Supernova

Comment: I don't think Thuderbird was ready for this Edition/Version/Transition. Question: I have several Email Addresses/Accounts. When Thunderbird updated their Softwa… (read more)

Comment: I don't think Thuderbird was ready for this Edition/Version/Transition.

Question: I have several Email Addresses/Accounts. When Thunderbird updated their Software, only a few of my Email Addresses now show under "Inbox". How do I get the other Email Addresses under that Folder/Header? I used to have an Add-on>Manually sort folders but that Add-on was disabled with the Thunderbird Update and is no longer compatible.

Any help would be appreciated.

Thank you in advance.

Asked by connman 7 months ago

Answered by Toad-Hall 7 months ago

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Folder view "Unread folders"

Hello, a few days ago I switched to the new version 115 and I find it very nice. In my daily work, I use View > Folders > Unread Folders most often. If I now open… (read more)

Hello,

a few days ago I switched to the new version 115 and I find it very nice. In my daily work, I use View > Folders > Unread Folders most often.

If I now open unread mails in a folder, the folder is actually no longer an "unread folder". In the "old" version of Thunderbird, folders were refreshed at irregular intervals and folders were automatically hidden when there were no more new mails to read.

This no longer happens with 115. Here the read folders remain visible all day or until I manually select View > Folders > Unread Folders again.

I would therefore be very pleased if this old function were possible again.

Thank you and best regards from Berlin Florian

Asked by Florian Berlin 10 months ago

Answered by Wayne Mery 10 months ago

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115 Update: Unified folders are all confused

Unified folders got confused after 115 update. I have several problems with folders from several mailboxes not showing in their respective category. For example, inbox th… (read more)

Unified folders got confused after 115 update. I have several problems with folders from several mailboxes not showing in their respective category. For example, inbox that doesn't show in "inbox" category, Junk folder not in "junk" category, and so on. I think all of them are caused by thunderbird not being able to recognize the kind of each folder in different mailboxes, because of different providers and their settings. I have accounts in major providers such as Google and Yahoo, but also have several independent (i.e. business or work) accounts. One of the most striking example of this trouble is one university account that has all it's folders (sent, junk etc) organized under it's inbox. This was showing ok in the previous versions (junk was "junk" category) but now I get all folders (as subfolders) in the "inbox" category, under the account's name.

I attach screenshot from unified inbox. Note that the inbox from one account is missing and in another account all folders are under inbox.

Asked by eleni.gioti 8 months ago

Answered by eleni.gioti 7 months ago