All Products Support Forum

Like many others, I'm seriously considering going back to v112 because I find SO many of the changes in 115 "change for the sake of change," "fixing" things that weren't broken, and breaking functionality that we thought was stable. Not keeping thins like the default font that was selected in the previous version before the upgrade is just plain annoying.

I use Thunderbird to manage many email accounts across different profiles. Not all accounts show up in unified folders, although all accounts are visible in the "All folders" view. Is there any way to "reset" anything to fix this? The Unified folders "Inbox" view in 112 was the best way to see all accounts that had new messages.

I recently installed the Flatpak version of Thunderbird Version 115.0.1.

I can no longer start Thunderbird from the command line. It is supposed to run by using the command flatpak run org.mozilla.Thunderbird. When I issue this command nothing happens.

I can however start Thunderbird by using rofi. When I use rofi to start Flatpak Thunderbird, it runs perfectly.

I do not have any problems with any of the other Flatpak applications that I have on my system. Prior to updating Thunderbird, I did not have any problems with the Flatpak version of Thunderbird that I had installed. It is just this new version of Flatpak Thunderbird that is giving me problems.

I am running Debian Linux version 12.

Somehow I managed to remove the "New message" button above my email address. How do I get it back? I have tried looking through the toolbars, but so far nothing is working.

Does anyone have any ideas?

Thank you!

I'm a *long-time* TB user and have recently upgraded to 115.0 (BuildID: 20230711125218) on Linux (Kubuntu 22.04.2 LTS). I have multiple accounts configured to use the unified folders inbox. When in that unified inbox, if I delete an email, it stays in the message list instead of disappearing, although the focus changes (the message entry line was highlighted in blue background with white text, and is now in black text on a gray background). The message pane shows the next message as it should. If i click on the message list entry line for the deleted email, nothing happens in the message pane (it still shows the next email), although the focus does come back to the message list entry line. This does not appear to happen when I am in the inboxes of my individual email accounts, but only happens in the unified folder. When I return to the unified folder inbox from the individual account inbox, the deleted message is gone. Thanks for any help.

As I just said: It tells me that there's Stuff downloading, but NOTHING shows up. [See attachment; [T-BIRD-01.png]; this may make a reply to this rather difficult]. How do I get the lists back.

Thankx [I'll be checking back]

The Gray Cat << tmc@att.net >>

I am a long time Thunderbird email user (back to Eudora) and never have had a problem until recently with 115.2.2 . I lost all of the contents of my Sent folder. I see the new Thunderbird sent email folder icon but it is empty.

Please help me find my lost sent emails and tell me how to prevent this from happening again. Thanks you in advance for your thoughts on this issue. chuck hall

Hi,

Just installed this seeing how it's hyped in the news and as soon as I started it I noticed it completely ignores my window decorations and shows some "grey" hardly visible "decorations" and "buttons" if we can call them that.

Find attached a couple of screenshots to show what I mean: One if the Mailspring clients with the proper window decorations, very clear and crisp while in focus. The other is Thunderbird Supernova, control buttons small and hardly visible if you don't have good eyes. Do not the windows IS IN FOCUS despite appearances.

Env: Fedora 36 x64, MATE desktop environment.

Any way to sort this?

hello, i've been installing latest thunderbird 115 and i've noticed that "run filter on folder" it not available anymore? it's removed or just moved somewhere else? because sometimes my yahoo mail account can't run message automatically so i have to click that function to properly filter messages on inbox folder.

I'm seeing this on only one of two TBird 115 PCs: on the first, in the message list, when I double-click to read the message, there's a delay of about three seconds before the message header appears, and above the subject, there's an icon and the sender's display name, and also, on a second line, the sender's address.

On the other installation, there's no icon, and the display name and the sender's address are on one line above the subject. I have no idea why the first PC has this two-line-plus-icon layout for the senders of messages. I can't find any settings that will get rid of the icon and the two-line display.

Hi,

after updating to new Thunderbird 115.0 menu bar appeared below tool bar and I couldn't find a way how to put it above as in previous versions. Please see attached image. Any idea?

Thank you.

Hi, I run TB on 2 machines. On one (running Win10) Supernova downloaded automatically, odd as I thought you had to opt in to get it. (The other running Win11 is still on v102). No problem as it looks good. (I'll make any suggestions separately.) But I'm concerned about migration as I have a lot of messages, both archived and in live folders. Judging by some forum responses version 102 should still be lurking in the background. Is that right? And if so what's the migration plan once Supernova is out of beta? And as I was about to move storage location from C: to D: for space issues, is it best to hold off until Supernova is fully live?

I am a POP user using Thunderbird Version 115.2.3. I retrieve the mail headers first, then when I click on a message to see the contents of the actual message Thunderbird skips to the next message. The message I had wanted to read now becomes the previous message. I then have to go back and click on the message to see its contents. Please correct.

Hello, I`ve installed TB 115, unfortunately my favourite addon - Display User Agent - doesn`t work. So I`ve downgraded to 102. How long this version will be supported? I`ve searched at google for lifetime of this version, but cannot find this information.

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new tab is open with a Blank message.

I've re-indexed my emails as per : https://support.mozilla.org/en-US/kb/rebuilding-global-database but that hasn't helped.

Anyone else having this problem and found a solution? The only work around I have so far is to use the Ctrl-Shift-F which works, but is a little slower.

Thanks, Robert

Please restore my old version of Thunderbird - at 85 years I am not computer savvy and I am too old to learn new tricks. So please tell me how I might get back the previous layout of Thunderbird. Kind regards, Lawrence (Laurie) Ford. Melbourne Australia. 2nd October,2023.

I run Thunderbird 102.13.0 (32 bit) on W10 Home. After Thunderbird updated late last week I have been having problems sending emails with my work Microsoft Outlook Office365 account (no such problems up to last Thursday 13 July) : Emails with just a couple of words in the body arrive but with nothing in the body. Emails with just a couple of words in the body and a text file attached arrive but with nothing in the body and without the attachment. Emails with just a couple of words in the body and a Excel file attached fail to send at all (error message). No such problems sending emails via the Office 365 web portal. I have Exquilla installed and its licence is current. Tried removing the Outlook account and re-installing it, but this made no difference. Temporarily disabling my ESET NOD32 AV software made no difference either. Tearing my hair out. Would anyone have any ideas on how to fix this ?

Unified folders got confused after 115 update. I have several problems with folders from several mailboxes not showing in their respective category. For example, inbox that doesn't show in "inbox" category, Junk folder not in "junk" category, and so on. I think all of them are caused by thunderbird not being able to recognize the kind of each folder in different mailboxes, because of different providers and their settings. I have accounts in major providers such as Google and Yahoo, but also have several independent (i.e. business or work) accounts. One of the most striking example of this trouble is one university account that has all it's folders (sent, junk etc) organized under it's inbox. This was showing ok in the previous versions (junk was "junk" category) but now I get all folders (as subfolders) in the "inbox" category, under the account's name.

I attach screenshot from unified inbox. Note that the inbox from one account is missing and in another account all folders are under inbox.

I downloaded the installation file for Thunderbird 115, English (British) edition. When I try to install it I get " Can not create temp folder archive"

The task manager data for Thunderbird is also shown as a screenshot

Hi,

I'm trying to diagnose a random problem I'm having (SOME emails I delete disappear from the inbox and 5 seconds later they reappear).

I can't predict when this will happen, so I'd like to just send logging data to a file. I followed the instructions at https://wiki.mozilla.org/MailNews:Logging and no log file is created.

I set mailnews.imap.loglevel to "All" (without quote marks).

Still no log file and looking at the Error Console, as I gleaned from another reply on this forum, yields nothing whenever I delete an email (whether successfully or not).

Thanks!

After installing the latest version, when I print an email with more than one pages, the first page is blank after the From/To/Subject info. The rest of the mail continues in the second page. How can i fix that? Thank you in advance