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Hi. It looks like there was a Thunderbird update and my inbox and sent boxes are completely empty. It says I'm getting emails (I did a test), but I can't see them anywhere.

Thunderbird just updated to V115. But now, I no longer can see anything. Nor, can I navigate to anything since there is nothing there? How do I either fix this, or revert back to an earlier version that worked? See attached screenshot.

Thunderbird stopped communicating with homtail after upgrading to v 115.0 I can send emails using smtp-mail.outlook.com but it fails to retrieve messages from outlook.office365.com There's no error message, it simply fails to connect. (A pop-up window may appear for a few seconds, then it closes, with no new messages downloaded and no errors shown) I'm using the POP setting. Tried to recreate the account as IMAP - it just shows "checking password", would not proceed any further. (No error message, no timeouts. I tried to enter incorrect password on purpose - still no error message, apparently they don't even connect.) Disabling firewall doesn't help. EVERYTHING WORKED FINE BEFORE THE UPGRADE! PLEASE BRING BACK THE WAY IT WAS!!!

Hi,

My reading pane on v115 will only adjust downwards but I would like to adjust it upwards as was possible in previous versions.

Just to confirm what I mean, it will only go down, so making the reading pane smaller (or disapppear) and the thread pane larger.

I would like to make it go the opposite way, upwards to make the thread pane smaller.

Is there some code, css etc that can make it happen correctly?

I just installed Thunderbird version 115, and it's a mess. When I attempt to write a message, the background color is black, making it almost impossible for me to read what I am typing. I've tried changing it through Settings/Composition/HTML Style, but that didn't work. I selected text color Black and background color white, but if I left the Sending Format as automatic, my new written messages still have black text on a black background. If I also change the Sending Format to Only HTML, then my new written messages have white text on a black background -- the exact OPPOSITE of what I have selected. (And yes, I have checked repeatedly. I have selected black text on a white background.) I'm running Windows 11 Home. I'd greatly appreciate any ideas on how to fix the colors of my messages. Thanks!

Hi,

I updated Thunderbird to the latest 115 version this morning, and a strange microsoftonline.com authentication pop up has been showing up since then every time Thunderbird checks if there's new email from hotmail.com. How do I get rid of this pop up window?

Thanks, Tang

I'm using an old, no longer supported add-on called Reminderfox that saves its contents in ics format. I used to be able to import this to Google calendar and Thunderbird but for some reason they and also Microsoft Outlook won't now import the ics file. They either give an error as in Thunderbird's case (error, no items to import) or just remain greyed out so I can't do anything else as in Google and Microsoft's case. I have submitted the ics file to an ics verifier online and it says there are no errors. I have also looked at the file in notepad and can't see any obvious errors, although I'm not fully conversant with the ics format. Can anyone suggest what the problem might be or anything else I can try please?

I have TB 102.13.0 (64-bit) with a bespoke location for the profile (in my Dropbox folder). All the mail collection, storage, folders are working perfectly well but when I change the descriptions for tags and my email server settings (user name and password) - they don't stick. For the password, TB says I have to restart, which I do and afterwards it has reverted to the same settings.

I have changed permission for the Profile folder so that ALL USERS plus my login user has total access and it is not Read Only, and I have also found the folder in Roaming for Thunderbird and changed those permissions.

Is TB saving these settings somewhere else that I don't know about?

Please help, it is making my work difficult as I use the Tags for different clients and stages of work.

Thanks User in UK

We just got two new office computers and Windows Mail sucks.

So I downloaded Thunderbird, and set up my accounts as described by both Shaw's website and Thunderbird's.

Everything seemed to be working ok until I tried sending my first email. I got this message:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: shw-obgw-4003a.ext.cloudfilter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/207.194.98.229 AUP#IPBL00001.

I tried changing the port to 2525 as I read in a Thunderbird forum that worked for some, but it just changed the error message slightly...

Any assistance would be greatly appreciated, as I just want a mail app that I can create folders in!

Hopefully, I can explain this to where it makes sense. I have been having a long term issue with Thunderbird replacing received emails with existing emails that I have already received.

Example: I get an email from tom@email.com titled "Hello." I get an email after that from joy@usa.com titled "Need Your Help." Thunderbird will replace the email from joy@usa.com with the email from tom@email.com and then I have two emails from tom@email.com in my inbox and the one from joy@usa.com is gone. If I sign into my webmail client, both the emails from tom@email.com and joy@usa.com are there with no duplicates like in Thunderbird.

So, this indicates to me this is a Thunderbird issue. It happens randomly too. Sometimes I can go days without this happening and then suddenly it happens multiple times a day over several days. Is anyone else having this issue and is there a solution?

I'm a long-time Thunderbird user (since TB 3.0) finding myself having to rebuild my TB install yet again.

Thunderbird 105 had been working fine since I installed it on this laptop 189 months ago. Suddenly, in early July, it was unable to write to mailboxes on several of my gmail pop accounts. (it suggested I was out of disk space or didn't have enough permissions. Neither was the case.)

I was forced to create a new TB installation and I'm now trying to rebuild my e-mail life from scratch. Not fun. I've got most things working but whenever I open a gmail contact using CardBook, the "Add a new address book" dialog is opened as well. Very annoying. What would be causing this and how do I get rid of it? (I tried all the options it gave me and none helped.)

Here's how I rebuilt my TB installation:

Downloaded and installed latest TB. Turns out it's 115 for which many add-ons aren't ready yet. Installed QuickFolders, QuickFilters addons (beta versions) Installed Lightning and Provider for Google Calendar add-ons Recreated my 3 gmail accounts (2 pop and 1 imap) plus my ISP account (pop). 1 pop gmail account uses Local Folders, the others all have their own folders. Set up my Google Calendar in CardBook. Shutdown TB. Copied all my mailboxes in Local Folders over to my new profile (having first renamed Inbox to Inbox-old.) I haven't tried copying my old TB address books from the old profile, yet.

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in

"Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to 192.168.1.250. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

That's it. No options, no explanation, no KB articles, nothing. It just doesn't work. But why is Thunderbird trying to open a web connection to my local machine? If it's trying to talk to itself, why can't it? This is clearly an issue with trying to authenticate to Google as it happens after auth, but come on, this is a given requirement these days. If your app doesn't work out of the box (MacOS 13 btw), it may as well not exist for the OS, so this is very confusing.

Trying out older versions was a real comedy of failures as well. Too old and it's just a disaster. Too new and it just self updated to 115 again which doesn't work. So kinda seems like this is not a functional app anymore, at least not on Mac. Baffling. I guess it can only be used with legacy style email systems.

In doing some file and folder cleanup I just ran across a folder that I don't recall seeing previously. It is on my local drive and labeled EES-temp. It contains 27 files from the last month and a half and one from 2017. Most but not all of them appear to be items I have filed in other folders. Can someone tell me about this folder? Can I delete it? It looks like it was created by TBird.

I receive incoming email on Thunderbird, but cannot send mail. I have used Thunderbird for years, never updated it and this problem just started yesterday (7/25/23). I have gotten an error message saying "login to server smtp.nycap.rr.com failed". I have called my ISP, Spectrum, and ascertained that my email account with them is functioning, so the issue is something with Thunderbird.

Hello, I can receive emails but I can't send them.. I use spectrum and all my settings are according to their designations.. See below for the snap shot of the smtp settings... I checked my password several times and that's correct too... I need help please! Jerry

Hello,

an update to Thunderbird 115.0.1 prevents e-mail sending from one account, although incoming items are displayed. A new password option fails. However, Outlook e-mail account runs as usual with expected password and sends as expected.

We have set an IMAP protocol and as this arose, changed authentication method from 0Auth2 to normal password, as yet with no effect. Any pointers to reactivate our e-mail sending shall be appreciated.

With kind regards,

                                Colin.