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Decryption tool for passwords in Firefox

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software th… (read more)

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.


We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

Asked by darrenallen73 2 months ago

Last reply by TechHorse 3 weeks ago

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Disable password retention

Thunderbird is on my laptop. If somebody defeats my lock screen (or if I have a negligent moment), I don't want just anybody who accesses my laptop to gain access to my … (read more)

Thunderbird is on my laptop. If somebody defeats my lock screen (or if I have a negligent moment), I don't want just anybody who accesses my laptop to gain access to my email. It is a security concern (retired CISSP here). Thus, I want to disable password retention. What setting will accomplish that without manually going in at every logout to remove stored passwords? I plan to do some international travel, and the laptop will accompany me.

Asked by Iffy Droplight 1 year ago

Last reply by Stans 1 year ago

Autofill address not working anymore

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore. Autofill card still works, bu… (read more)

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

Asked by allanrivers99 2 months ago

Last reply by jonzn4SUSE 2 months ago

credit card option on security settings

The credit card save/auto-fill option seems to have disappeared from the settings on Firefox. I previously had it set to 'off', but when there was an issue recently I fou… (read more)

The credit card save/auto-fill option seems to have disappeared from the settings on Firefox. I previously had it set to 'off', but when there was an issue recently I found the option was gone - although the about:config was still showing credit card options. Has this option been removed from Firefox now?

Asked by izne 2 months ago

Last reply by izne 2 months ago

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Firefox spyware

When I launch Firefox (version 115.0.1), it establishes and maintains multiple connections to '*.googleusercontent.com' until I close Firefox. This is bull shit is totall… (read more)

When I launch Firefox (version 115.0.1), it establishes and maintains multiple connections to '*.googleusercontent.com' until I close Firefox. This is bull shit is totally unacceptable. I have been using Firefox since version 1.0.6 but I will dump Firefox for another web browser if this problem cannot be fixed.

How do I stop these connections being made?

Asked by kolusion1 10 months ago

Last reply by mozel3 9 months ago

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Did Not Connect: Potential Security Issue

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection. ww… (read more)

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection.

www.imdb.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Seriously? Is this a joke?

There is nothing wrong with the site. It is well known and I have used it for years. Most recently as 5 days ago.

Please add an exception to this

Asked by pete_scott2 2 years ago

Last reply by pete_scott2 2 years ago

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external content in emails

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example … (read more)

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example enclosed. What can I do? Best Frank

Asked by frank.jenner 1 year ago

Last reply by sfhowes 1 year ago

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Private browsing NOT private - ALL logins / information still active and saved after closing and reopening private window

How can this be allowed to happen? This goes against everything private browsing is supposed to be. I open a private window' log in to gmail, reddit, amazon, any site, … (read more)

How can this be allowed to happen? This goes against everything private browsing is supposed to be.

I open a private window' log in to gmail, reddit, amazon, any site, etc; i close private browsing window entirely - removed from taskbar; i reopen private browsing and all my sessions are still signed in.

The fact that this is happening is negligent to the point of criminality. WHAT is the solution and why is this being allowed to occur?

Asked by sardonicpillow 10 months ago

Last reply by zeroknight 9 months ago

  • Archived

Discord Problems.

I can't use my mic on the web version of Discord. It never asks me to enable or disable mic settings to allow the mic to work. Other tips to get the mic working have not … (read more)

I can't use my mic on the web version of Discord. It never asks me to enable or disable mic settings to allow the mic to work. Other tips to get the mic working have not helped.

Asked by cartergamegeek 1 year ago

Last reply by cartergamegeek 1 year ago

  • Solved
  • Archived

how to force firefox to search from web page on a new tab, not the address bar, not search bar.

Considering how many closed/archived threads there are about this, you'd think it'd be fixed by now. There have been add-ons like "New Tab Homepage" that worked to corre… (read more)

Considering how many closed/archived threads there are about this, you'd think it'd be fixed by now.

There have been add-ons like "New Tab Homepage" that worked to correct this but every time there is a solution, an 'update' corrects the 'problem' by forcing the search engine back to the toolbar.

After many years of trying solutions I've come to the conclusion that this is a deliberate 'feature', much like the many completely useless 'features' added to Windows for reasons known only to Microsoft, and the companies they share your data with.

Someone prove me wrong, please.

Asked by justmehereathome 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

Can't send from Comcast

I currently receive all messages sent to me including those from Comcast but I can't send messages to any email address. When I logon i get the message: Enter Credential… (read more)

I currently receive all messages sent to me including those from Comcast but I can't send messages to any email address. When I logon i get the message: Enter Credentials for my email address on imap,comcast.net. I read the document: Switch from POP to IMAP account > Create the IMAP account. I never saw the window shown on page 3 of the document. The other day I got a message that the IMAP account was already created. I then edited the my SMTP account.

Asked by jeraldasmith 1 month ago

Last reply by jeraldasmith 1 month ago

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Thunderbird login - easy to bypass

I set a password to login to Thunderbird. However if you simply press the cancel button on the login (keep pressing it when it re-shows) the email app opens and all ema… (read more)

I set a password to login to Thunderbird.

However if you simply press the cancel button on the login (keep pressing it when it re-shows) the email app opens and all emails are visible.

How is this useful? I put a password on it to make email inaccessable when i am away from my PC.

At present anyone who has acess to my machine can open and view all my emails.

thanks

Asked by nemo1966 7 months ago

Last reply by Wayne Mery 5 months ago

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Request permissions rather than requiring them

Is there a way to make a request for extra permissions rather than requiring them? I want to add functionality, but since my extension is more privacy oriented, there's … (read more)

Is there a way to make a request for extra permissions rather than requiring them? I want to add functionality, but since my extension is more privacy oriented, there's concern when I added extra permission. https://addons.mozilla.org/en-US/firefox/addon/volume-control-boost-volume/

Asked by Chaython 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Mixing POP and IMAP accounts and removing IMAP messages from server

I have several POP accounts. I may be forced to use at least one IMAP account from Protonmail. Firstly; Will having multiple POP and one or more IMAP accounts on the sam… (read more)

I have several POP accounts. I may be forced to use at least one IMAP account from Protonmail.

Firstly; Will having multiple POP and one or more IMAP accounts on the same Thunderbird be an issue?

Secondly. IMAP by its very nature is insecure and high risk. Email is stored on servers I have no control over, that can fail, be hacked, sold off, backed up or a number of other things. Sure, my PC could potentially be hacked, but I'd much rather have my emails, which are very personal and private to me somewhere that I control.

I have no mobile devices. I use only one PC for email. It uses only Thunderbird. I do not now or ever want to use web email.

So, how do I delete emails from an IMAP server? I read somewhere that I need to move emails to my local folders? So I would need to set up a filter to move all incoming email to a secondary inbox and then another filter into the relevant sub folders. I get some email from people I've not received emails from before so I won't have a specific filter set up for them initially hence the first filter.

Would that work?

I gather then that the next time Thunderbird syncs (checks for email?) it will then delete the email from the server?

If that won't work is there another way to automatically remove email from an IMAP server?

From reading through posts on this forum I see that I may also lose my notification sounds? I currently receive a received email notification for all emails, even those moved to sub folders. (refer https://support.mozilla.org/en-US/questions/1155074)

Another hitch in this is that I'm stuck on 52.9.1 because Mozilla removed support for most of the add-ons I use and only half of them are compatible with newer versions of Thunderbird. One that is very critical to me is one that selectively encrypts email for specific contacts using S/MIME certificates. AFAIK this is not natively available in later versions of Thunderbird, and the author states Mozilla has made it impossible for him to maintain the add on.

Asked by citizen1138x 1 year ago

Last reply by citizen1138x 1 year ago

  • Archived

"Sending of password for user XXXX failed..."

I'm running Ubuntu 18.04. Would update to latest Ubuntu LTS but our internet is really slow and it's capped. Thunderbird version 91.9.1. I use TB to retrieve/send email… (read more)

I'm running Ubuntu 18.04. Would update to latest Ubuntu LTS but our internet is really slow and it's capped. Thunderbird version 91.9.1. I use TB to retrieve/send emails from two Gmail accounts. Both are set up as POP. This morning TB failed to get email from the second email account. First error message is "Sending of password for user XXX did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted." I clicked OK, got second message. "Login to server pop.googlemail.com with username XXX not accepted."

Fortunately our main email account is still working.

Looking at Password Mgr in TB, I have 5 entries. There are two "mailbox://pop.gmail" entries, one for each email account. There are two "smtp://smtp.googlemail.com" entries, again one for each email account. There's one "oauth://accounts.google.com entry. This one has an extremely long password. 40 or 50 characters?

I read some stuff about OAuth but it's confusing. Read some instructions for tweaking TB to use OAuth but I don't want to break one or both accounts!

Asked by Telkwa 1 year ago

Last reply by Telkwa 1 year ago

  • Solved

Thunderbird is blocking my outgoing emails

Thunderbird continues to block my outgoing emails despite my best efforts. Please check my outgoing smpt server settings (attached) and let me know what I need to change.… (read more)

Thunderbird continues to block my outgoing emails despite my best efforts. Please check my outgoing smpt server settings (attached) and let me know what I need to change. Thanks.

Asked by Bill Washburn 1 month ago

Answered by david 1 month ago

  • Archived

firefox.cfg VS user.js (help needed..)

I want to use discord in firefox instead of using the pc-program. It appears that my firefox.cfg has some preferences that block discord from gaining microphone access. I… (read more)

I want to use discord in firefox instead of using the pc-program. It appears that my firefox.cfg has some preferences that block discord from gaining microphone access. I never used multiple firefox profiles but that changed now, i created a firefox profile for discord purpose only. However my firefox.cfg is active in both the default and the discord profile, again blocking microphone access.

As i said currently i use firefox.cfg and autoconfig.js to customize firefox preferences, but since this makes it impossible for me to use discord i will have to find another way to modify firefox, so the question is how can i use multiple firefox profiles with different preferences? Can this be done with a user.js file? After all what is the difference between using firefox.cfg and user.js?

Asked by Firefox_Beginner 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to open links to filesystem folders with system file manager.

I have a 'site' that is just files on my hard drive. I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> … (read more)

I have a 'site' that is just files on my hard drive.

I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> and have Firefox open the folder dir4 with the systems file manager. ( In my case the file manager is Nautilus ) ( Ubuntu 20.04 )

I have seen this: http://kb.mozillazine.org/Links_to_local_pages_do_not_work but it does not describe a scenario that uses the file:/// interface.

It also does not provide any information about how the files will be handled.

I can get the folder link to work currently , but it appears with the: 'Index of file///...' in a browser tab.

Obviously you can not use that for anything useful.

The main goal is to open the folder and be able to use the system file manager to include more content for the site without having to navigate to the folder manually. The folders I want to display are buried many levels down without the possibility of having descriptive names. I have ~121 pages/folders in this arrangement , and each one has content for each page. I would like to add a button on each of the 121 pages that will open each of the pages content folder.

Asked by Tyranna 10 months ago

Last reply by cor-el 10 months ago

  • Solved
  • Archived

Account setup: Unable to log in at server. Probably wrong configuration, username or password

My PC died last week and I now have it back with a new hard drive (SSD). It's running Windows 10 and so far I have installed Firefox and Kaspersky Total Security, all of … (read more)

My PC died last week and I now have it back with a new hard drive (SSD). It's running Windows 10 and so far I have installed Firefox and Kaspersky Total Security, all of which I used previously. I have now installed Thunderbird but am unable to access my account. The password and configuration settings have been triple checked. Any suggestions re what I can try next please?

Asked by GeoffB 1 year ago

Answered by GeoffB 1 year ago