All Products Support Forum

On FF on my iphone, I can open multiple tabs in the privacy tab, go back to the normal tabs, and all the privacy tabs remain to check later. On my ipad however if I go back to the normal tabs, all of the privacy tabs are gone. I rarely need to close them all immediately, but often do want to go back to them, just keeping them saved for later.

It would be nice if the ipad was like the iphone in not immediately closing all tabs, though still keeping them locked away.

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active.

Also, when listening to music through Soundcloud or Bandcamp or YouTube, even after the tab with the music is closed, the music continues to play. This has all started today and is highly frustrating. As is trying to find this feedback page! 45 minutes into trying to “get help” I finally found somewhere to write this problem out. (Though I doubt Mozilla are interested in fixing the issue, judging by the complete lack of customer support and their labyrinthine Help section which I have to say is NOT in any way helpful, just needlessly stressful).

When I do a search in the recently downloaded Firefox focus, I am still directed to google. Is that how Firefox focus works.? And I thought I would be searching the Internet through Firefox and nothing would be going through Google. The default search engine is still set for Ecosia and there is no option to use Firefox. Did I do something wrong here or is that the way this works?

Close Private Tabs option has stopped working since update, Firefox keeps reloading private tabs every time I open the browser. Even after removing and reinstalling the app

I cannot download Amazon assistant. It says I have to install firfox to get it, I already am on firfox but can’t find to download. If I go to Amazon it says the same thing I must download Firefox. I had the same problem with chrome.

Hi there, I just downloaded the Firefox mobile app for iOS and when I opened the app for the first time got a terrible surprise. The home page was displaying a list of "recently visited pages" but (1) they weren't recently visited, and (2) they were pages I'd visited using a private tab on another Firefox browser (that wasn't supposed to save cookies). It felt like a BIG violation of my privacy. When I searched online for info about this, I found a Reddit/r/firefox thread with others describing the same privacy breach 4 months ago. PLEASE FIX THIS.

https://www.reddit.com/r/firefox/comments/v6cvv2/firefox_mobile_shows_private_browsing_history_on/

In response to another of my now archived posts, Mozilla emailed me suggesting I update my version, which I had mentioned that I had done. So, to be clear to Firefox/Mozilla: my phone is completely up to date (iPhone 14 max pro), my Firefox app is completely up to date, all settings are properly set to default to and stay in private browsing mode.

In spite of this, after closing Firefox for a few hours or more, when opened, it reverts to NON private browser, thereby allowing more data collection…which is exactly what private mode is designed to limit.

I have posted this multiple times, and I think in different areas. I have replied to Firefox/Mozilla's email and forum responses that this continues to be an issue in spite of their commentary that they are “working on it.” This has been happening for over a year and does not happen on other browsers; and in spite of me having already done everything they have suggested to resolve this.

Others appear to have this issue. While I have changed to a competing browser, I still prefer Firefox and check back frequently, but there is no movement and there only seems to be limited lip-service from Firefox/mozilla.