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Oauth and Outlook-to-Thunderbird -- apologies in advance for so many questions to follow

I've been using Outlook to send and receive email for my AOL account for about ten years. Last October, a bug occurred on the AOL site, "temporarily" removing users' abil… (read more)

I've been using Outlook to send and receive email for my AOL account for about ten years. Last October, a bug occurred on the AOL site, "temporarily" removing users' ability to generate a 16-character server password. This did not create a problem for me until I changed my AOL email password a few days ago. Now I can see my old email in Outlook and I can view new email via iPhone, Thunderbird or the AOL website, but I can no longer send or receive email in Outlook. This has happened to a lot of people in the last three months, and no one at AOL seems to want to fix the problem.

I saw the following remark from someone who was in a similar situation:

"The only fix I have found is to use Thunderbird. Thunderbird allows you to manually switch the server authentication to Oauth so it can use your email password instead of an app-generated one."

That made me curious enough to download and set up Thunderbird V102.7.1 (64-bit), and it does allow me to view my recent email. My goal is have the same viewing experience as I had with Outlook; that is, an Inbox folder in the left margin for recent email that requires follow-up, and about 240 other folders where I'm storing receipts, business conversations, and anything else that I may one day need to look up.

To that end, I was hoping that the "easy" way to do that would be to:

1. Find a software product that will convert my Outlook PST files to a format that TB can import 2. Import the converted files into TB

The first problem I'm hitting with that approach is that when I select Import from Outlook in TB, I get a bright red "No profile found" message. Does that message mean that TB is looking unsuccessfully for something in my Outlook installation? Does it mean that TB is looking for one of my profile names (e.g. "Default-User") instead of Outlook? Or do I perhaps need to create another profile in TB and name it Outlook?

I haven't tried converting PST files yet, and I may wait on that until I have an answer to the import question.

OK, one other question, and it involves a very low-tech approach to solving my problem. It would go something like this:

1. In Outlook, move all email from Inbox folder to a new folder named "000 - Temp" 2. In Outlook, pick a folder, e.g., "Amazon" 3. In Outlook, drag all email from the Amazon folder to the Inbox folder 4. Wait for the Inbox folder on the TB email page to "find" and display the email that was just moved there 5. Create an Amazon folder in TB and move the messages from TB Inbox to TB Amazon 6. Repeat steps 2 thru 5 for every folder in Outlook

I already know this would be painfully slow and tedious. My question is, will the TB Inbox actually find and display messages shortly after I move them from one of my other folders?

OK, end of Part One. Thanks in advance for input, suggestions or laughter.

Asked by DLESNER123 1 day ago

Last reply by Matt 1 hour ago

All my inbound emails in Thunderbird are all DRAFT messages it wasn't always this way until Firefox update

I never seemed to have a problem with my Mozilla Thunderbird but shortly after the last Mozilla Firefox update my inbound email thru Mozilla Thunderbird come into my inbo… (read more)

I never seemed to have a problem with my Mozilla Thunderbird but shortly after the last Mozilla Firefox update my inbound email thru Mozilla Thunderbird come into my inbound email box as DRAFT Messages. this is a big problem because I can't reply and or forward because there is no (((send))) showing up anywhere. Nobody seems to know how to solve this problem so it must be a first. My wife is on the same Home network as I and she has no problem like mine. I hate to reinstall Thunderbird because I don't know if it would interfere with all here computer info especially with her Thunderbird which seem to be OK (( No inbound Draft email Messages )). I use cox as my IP and mail coming into their email does not have a inbound draft problem, nor does AOL or GMail just Mozilla Thunderbird.

Asked by law2432 3 days ago

Last reply by Matt 1 hour ago

I deleted a duplicate email but left the original in Thunderbird. The next time I downloaded emails from the server, the email that was a duplicate on Thunderbird was deleted from the server. Why?

I deleted a duplicate email but left the original in Thunderbird. The next time I downloaded emails from the server, the email that was a duplicate on Thunderbird was del… (read more)

I deleted a duplicate email but left the original in Thunderbird. The next time I downloaded emails from the server, the email that was a duplicate on Thunderbird was deleted from the server. Why?

I have Thunderbird setup to leave the emails on the server until I delete them. However, I only deleted a duplicate of an email. Should this have happened? If so, how can I avoid it if I want to clean up duplicate emails on Thunderbird? My mail server is a POP server, if that's important. And I'm using the Remove Duplicates addon

Asked by TampaTom 12 hours ago

Last reply by Matt 1 hour ago

thunderbird

on some of my email, when I get an incoming email it could be for 5 different people but on the From: it's always the same name. and there email looks like this c22420743… (read more)

on some of my email, when I get an incoming email it could be for 5 different people but on the From: it's always the same name. and there email looks like this c224207439h42577404a9d13m627540946@mail.conversations.godaddy.com

how can I fix this can someone please help. thank you

Asked by RSilva2000 12 hours ago

Last reply by Matt 2 hours ago

Can only recieve emails...can not send emails

I've had Thunderbird for a long time and never really had any issues. About 6 months ago I found that I could not send emails from my account. I can receive emails...I ju… (read more)

I've had Thunderbird for a long time and never really had any issues. About 6 months ago I found that I could not send emails from my account. I can receive emails...I just can't send any. When I started looking at things, I noticed a small padlock over the envelope icon by both mine and my wife's email address...but not on our business address. We can send emails from our business address but not from the 2 emails with the padlock on the envelope icon.

Please help...it has become extremely frustrating.

Thank you.

Asked by dmayea 9 hours ago

Last reply by Matt 2 hours ago

Firefox AND Monitor:Questions on how to change Firefox account's primary email address to a previously/currently used one and how to read replies to that question already posted

Question 1. I see questions similar to mine, but how do I access replies? I click on them, but there is no link attached. Question 2, How do I use Firefox Monitor to cha… (read more)

Question 1. I see questions similar to mine, but how do I access replies? I click on them, but there is no link attached.

Question 2,  How do I use Firefox Monitor to change my Firefox account primary email address to an email that is already in use, by me, used for an older version of Firefox on a previous computer that is no longer in service? 

This is what I've done. In Monitor, I clicked on the link that says "Change Primary Email Address." It goes to a nice instruction page. I click Menu lines, go to Manage Account, I try to add the email as a secondary, so that I can then make it my primary. I click save. However, I get a pretty red error message that tells me "Account already exists." Of course it does. It's my account. I'm on a less than a year old PC, which came with Windows 11 already loaded. I'm on Firefox version 109.0.1, 64-bit. I've used Firefox on laptops for years. I'm very comfortable using regedit. Thanks. Lakshmi

Asked by Lakshmi 3 hours ago

Last reply by Dropa 2 hours ago

Character encoding

Hi Firefox 109.0.1 (64-bit) Mac Ventura 13.1 Google search page and a lot of sites (not all for example this support page) are having trouble rendering fonts. I have atta… (read more)

Hi

Firefox 109.0.1 (64-bit) Mac Ventura 13.1

Google search page and a lot of sites (not all for example this support page) are having trouble rendering fonts.

I have attached screenshots which demonstrates the problem. The thing I do not understand if I go to the developer tools and alter the "font-family" from "font-family:Ariel, Sans-serif" to just "font-family:Sans-serif" bingo the font renders, the screenshots show this.

Other browsers like Chrome are having no difficulties.

There must be something simple I am missing, I have done a search but nothing is standing out as a solution.

Help would be appreciated. Cheers

Asked by stephen99 4 hours ago

Last reply by cor-el 2 hours ago

Cannot access gmail on desktop but can on laptop/tablet

Haven't been able to access Gmail from Firefox on my desktop. It says"temporary error" It has been like this for 8 hours. I can access it using Microsoft edge browser on … (read more)

Haven't been able to access Gmail from Firefox on my desktop. It says"temporary error" It has been like this for 8 hours. I can access it using Microsoft edge browser on desktop and i can access gmail on my laptop with firefox. i deleted duck duck go from firefox on desktop. I cleared the cache and cleared the cookies but still problem. It says on gmail technical info: Numeric code 4. i have Firefox version 109.0. it works fine with everything else


the only other thing i can think of is to delete Firefox and reinstall it?

Jan Schindler [email and phone# removed from public forum]

Asked by jansch135 1 week ago

Last reply by jsch54 6 hours ago

Website email link won't open

I'm trying to reach a company from an email link on their website and an email composition window doesn't open. Nothing happens when I click the link. I've tried it with… (read more)

I'm trying to reach a company from an email link on their website and an email composition window doesn't open. Nothing happens when I click the link. I've tried it with my iphone and another computer and it works. I've reinstalled Thunderrbird 102.7.0 and made it my default email and still it won't open. Could it be a setup problem on Thunderbird or my computer?

Asked by jimb8 1 day ago

Last reply by david 12 hours ago

Why does "Firefox/Google" show search suggestions I have never searched for with the "history" icon?

I use a search bar in Firefox's toolbar for searching and my defauly search engine is Google. When I type on this, sometimes I get search suggestions that I never searche… (read more)

I use a search bar in Firefox's toolbar for searching and my defauly search engine is Google. When I type on this, sometimes I get search suggestions that I never searched for (and I am not using a shared computer). For example when I type "how do you" in the bar, I get suggestions like "how do you ne demek" ("what does how do you do mean" in Turkish) as in the attached picture. I have never searched for these queries, yet they appear with a history icon next to them, implying I have searched for them. Why is this happening?

I've tried using the same bar with something other than Google as the active search engine (Mozilla Support for example), and when I type "how do you", none of these false suggestions appear; and only what I have actually searched for in the past appears. Furthermore, when I type in "ne demek" like in the suggestion, I *also* don't get the same suggestion.

So there's something wrong with how Firefox relays data from Google's suggestions. In fact, I use neither Firefox nor Google in Turkish and yet keep getting geolocation-matched suggestions in Turkish like this, sometimes with and sometimes without the history icon; which did not use to happen a few years ago. Is this a personal problem I can fix somehow, or is this a general bug?

Asked by Esoppant 1 day ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

I use firefox issues with a desktop issues when i tell web pages to remeber my computer they dont.

I don't know how to fix my issue. my banking page and roblox for my daughter have both been asking for codes. i enter the code and tell the web page to remember the devic… (read more)

I don't know how to fix my issue. my banking page and roblox for my daughter have both been asking for codes. i enter the code and tell the web page to remember the device. i can log out 5 second and days later it doesn't remember the device. i not sure how to get it to remember my computer. i use firefox as the browser. computer not been moved internet has not been switch my ip address should be the same. i dont understand why these 2 pages cant remember my computer and the bank says i am the only person this is happening to. webroot is not active acount it a old softwear.

Asked by sherrierchrds 2 weeks ago

Last reply by DougH 9 hours ago

How can I add a picture

I would like to add different pictures to the Fire Fox Home page from time to time. How can I add a picture to the home screen? I am switching from Google Chrome because … (read more)

I would like to add different pictures to the Fire Fox Home page from time to time. How can I add a picture to the home screen? I am switching from Google Chrome because Google is no longer supporting Windows 7 Pro 64 byte.

Asked by rdg_tech 11 hours ago

Last reply by cor-el 11 hours ago

Mozilla VPN

I can't find where to log in to my vpn account. I want to make sure I do NOT have auto renew on for the next year. Where do I adjust that setting? Thank you! My attach… (read more)

I can't find where to log in to my vpn account. I want to make sure I do NOT have auto renew on for the next year. Where do I adjust that setting? Thank you!

My attached email is <email address removed by moderator>

Asked by annette19 15 hours ago

Last reply by AliceWyman 11 hours ago

I can not remove a extension.

I can not remove the extension! I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when… (read more)

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

Asked by maikmadej99 18 hours ago

Last reply by cor-el 11 hours ago

Using down button to scroll

Using Firefox V109.0 Windows 10 Duckduckgo Search Engine I use the up and down buttons to scroll. When searching on Duckduckgo I can scroll normally up and down the resul… (read more)

Using Firefox V109.0 Windows 10 Duckduckgo Search Engine I use the up and down buttons to scroll. When searching on Duckduckgo I can scroll normally up and down the results page until clicking on a link in the search results. After visiting a website and then hitting the back button to go back to the search page I am returned to the same place in the search results. If I hit the up button I can scroll up the results page normally. If I hit the down button however, the search page jumps back to the top of the page of search results and I then have to scroll back down and find the place where I was in the search results. This happens every time and I have found no solution to this annoying problem. I would appreciate any solutions for this problem that anyone might have.

Similarly, I cannot use the up and down buttons for scrolling the page when in the Firefox Settings. Using the up and down buttons when in Settings will only scroll up and down between the Settings Categories, such as General, Home, Search, Privacy and Security, etc. I have tried clicking on the page and on the page bar on the right but I am forced to use the trac pad to scroll when in settings. Note: I use the up and down buttons for scrolling because my HP laptop has a terrible trac pad which makes it's use very difficult for scrolling. Once again, I would appreciate any help that anyone might have with these issues. Thanks

Asked by larryharwood222 1 day ago

Last reply by cor-el 11 hours ago

Mozilla VPN

I can't find where to log in to my vpn account. I want to make sure I do NOT have auto renew on for the next year. Where do I adjust that setting? Thank you! My attach… (read more)

I can't find where to log in to my vpn account. I want to make sure I do NOT have auto renew on for the next year. Where do I adjust that setting? Thank you!

My attached email is [email address].

Asked by annette19 15 hours ago

Last reply by Paul 12 hours ago