All Products Support Forum

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are Gone! I can’t find the “restore previous session” option anywhere.

Can you tell me where to find it? How do I get the previous session back?!?

I’ve been using Firefox for years. Firefox not starting up after the update with all the previous tabs open is devastating to me. I need to get the previous session restored. Please help

My option for night mode to invert the colors for websites has suddenly disappeared from the menu. If I go to settings I can turn on dark mode but it does not work for a lot of websites. How can I get night mode back?

Hello Team,

My query is regarding Youtube HD extension in Firefox Android Browser. The browser supports max quality upto 1080p resolution. The query is I cannot watch Youtube video in 1440p , 4k resolution. What's the problem with the extension.

Similarly I use other browser on my phone i.e. Vivaldi browser. On Vivaldi browser I can watch Youtube videos in 1440p , 4k resolution.

Regards, Abhishek C.

Hey there,

As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes the content of the screen glitchy. It may not sound like much, but it's very annoying and ruins the whole browsing experience, especially when watching videos. Because of the unwanted navigation bar, even a slight touch on the screen causes the videos or pages, but mostly videos, to move around left and right when in landscape mode. As you can see in one of the screenshots I sent, the video is not even visible, it's just a black screen, which is a different issue that I faced for the first time but I am not sure how often I'll get that in future but it's there.

If anyone can suggest a fix for this issue,(the one with the navigation bar and jumpy video screen) such as a setting that I can turn on or off to get rid of the navigation bar, it would be greatly appreciated.

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the keyboard and scroll is frozen. I have to close the keyboard to see the text, also scroll works. Then I click on my partially filled text box, keyboard comes back covering it, no scroll. Repeat. Pixel 6, FF for Android, T-mo, Ad-Guard only addon, everything updated, see attached.

Guys, this is getting ridiculous. How long does it take to implement such a basic and simple feature into the stable version of FF mobile?!

I'm forced to use FF Nightly with its annoying daily updates, just so I can have the pull to refresh feature available.

People shouldn't be forced to download and use a test build of an app just to use a BASIC feature which should have been finished and available from day one.

Get your sh*t together please and add this to the stable FF mobile release already. PLEASE!

It doesn't need more "testing". You're not launching a moon rocket. It works fine. Add it to the stable release.

Yours, Frustrated and loyal FF user.

It seems like such a simple thing to ask. I want to be able to manually create a couple shortcuts to load my favorite web pages. The whole point of a shortcut is to avoid clutter, and streamline the process of using your favorite websites, right?

I manually add three shortcuts to my "firefox home screen". Google, Google news, and another page that is hosted on my local network. That's it. I don't want recommended sites, affiliate links, suggestions, or sites from my history clogging up my very short list of favorite website shortcuts. For this reason I configured the home screen to ONLY show "Shortcuts". Sponsored shortcuts, jump back in, recent bookmarks, recently visited, and pocket are all turned OFF. Still, I sometimes get new shortcuts to other sites I have visited added to my home screen (without the pin icon) randomly. Some sites that I visit sometimes appear there....but not always. Just randomly. If I wanted to have my history appear in shortcuts I supposed I would check the option to show recently visited sites...but I don't. Why would I want shortcuts added for random sites I have visited when I could just look at my history? If every site I visit has the potential to be added to my shortcuts randomly, how does that make using shortcuts a convenience? It doesn't seem to matter what I want because Firefox just does it anyway....sometimes....

The only way to remove these random automatic shortcuts is to remove them from my history individually or clear my entire history. This means I'm constantly fighting to keep these randomly created shortcuts at bay. I don't want to necessarily remove sites from my history, I just don't want them to randomly auto appear on my manually curated list of shortcuts.

I attempted to work around this issue by using the "Add to my Home Screen" option. I could just have shortcuts on my android home screen instead of the Firefox browser home screen. Then I can turn off the shortcuts option under "customize my home screen" entirely. Unfortunately this works fine for some sites, but for others that option is replaced with "Install" instead. I assume this is meant to install the app associated with that domain. I don't want to install the Google News app or I would do so in the app store, not with my non-google web browser. That's a moot point though because tapping on "install" doesn't install anything anyway, but rather it does the same exact thing that "Add to my Home Screen" does. It adds a shortcut to my home screen. Great! Except the problem now is that when I use that home screen shortcut, all of the Firefox UI breaks (Incidentally this also happens to the Brave Browser as well). I have no address bar, no menus, no tabs. It's as if I'm looking at the Google News app instead of a page in Firefox. I do not have the Google News app installed, so I know that is not the case.

I have posted comments about this in the google play store firefox page, and even emailed developers. The only response I got was a confusing explanation that this feature was added to mirror the functionality of the desktop browser. Either I didn't explain my problem well enough or they didn't read my explanation. This is why I posting yet again in another place, and I'm trying to be very detailed in my explanation so there is no misunderstanding my issue.

I am a huge advocate for Firefox. I recommend it to everyone and I have been using it personally for decades. Before there was even a Chrome! So imagine how painful it is for me to be trying out Brave or even Samsung's "Internet" to see if they are viable alternatives to Firefox. It doesn't seem like I'm asking for something unreasonable... I just want a few icons on my screen that I can tap on to open my favorite web pages. I don't care if it's on the android home screen or the Firefox home screen, although I should be able to choose either or both. Unfortunately neither method seems to work without bugging out.

Again, I'm a big FF advocate. I would love to see you back on top instead of having a 1% market share....but I can hardly sympathize with your plight when what should be basic functionality is not working correctly.

Please make it so that random sites that I visit aren't added to shortcuts, at least unless I have enabled "recent" options. Please make it so that I can add ANY website to my android home screen, without seeing the confusing alternative choice, "Install". Please make it so that websites cannot interfere with the Firefox UI. If I am indeed using Firefox to view a page, then I should at all times have the UI available. I should always have access to the basic functionality of a browser, such as stop, reload, bookmarks, history, help, about, etc.

I like using fingerprint to unlock my mobile and I can manage the risks linked to the weaknesses of the method.

BUT I find very dangerous to be able to access all my passwords using my finger. My finger could be used when I am asleep for example and the person would be able to see and copy all the passwords he wants while I am sleeping. I would even not notice he copied anything when I wake up.

When I want to see a password I am proposed to use PIN AND fingerprint. So unless there is a way to disable unlocking the passwords with the fingerprint, I am forced to disable fingerprint to unlock my mobile which is annoying.

My question is -- How do I disable fingerprint for accessing my passwords without removing fingerprint globally ?

When I want to open a bookmark in a new tab, there's no Settings button. If I'm in a tab I wish to keep open, the Settings button is there. I'm able to use it to open the new tab, and then I can't go anywhere unless I know the address, because I can't access my bookmarks. I've been waiting a long time for this to be fixed. I don't see any logical reason for this, so I wonder if I'm missing something or if a setting got changed. Please help me access my bookmarks from a fresh tab.

BRENT

Hey, not sure if there was an update but night mode/reader is no longer an option available in the bottom right menu. The inverter is my favorite feature; I hope it’s not going away permanently.

How can I override the default to connect to a website in HTTPS-mode and enforce a HTTP connection for specific websites, like the configuration server on modems/routers?

Where is the Firefox-for-Desktop option in the padlock menu for the Android version, when it says "Connection is not secure", to turn off "HTTPS-Only Mode" temporarily or permanently for that site?

All I have available, is the in this case pointless "Retry" button and the useless info "This connection has timed out". But nothing at all to force a HTTP-Only connection.

The solution can't be, that every time I need to connect to a website that does not support transport encryption, to have to dive deep into FF's settings and globally disable "HTTPS-Only Mode", and once I am done, go back and enable it again.

So, what is the pragmatic solution on mobile Firefox to add and manage such exceptions?

The string network.security.ports.banned.override has seemed to have stopped working in the latest version of Firefox nightly for android. Also in about:config most of the buttons are greyed out and there is no text.

Is there a way to search through my open tabs? If not, PLEASE create that feature.

Also, is there a way to see the previous pages that have been opened in a tab? Right now, I have to just keep backspacing through previous tabs hoping to find the one I'm looking for. If not, please ad d a way to view and select previously opened tabs before I start backspacing through them.

Is there a way to sort open tabs, at least alphabetically? If not, that would be a very nice feature to have.

I'm using Android 12.

Thank you for your help.