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Hi everyone! Apologies upfront in case this question has already been asked, but I'm struggling to see if something similar was already posted... In a nutshell: I delete messages in my inbox (or any other folder) in Thunderbird, but when I login to the website of my mail provider (gmx.net) or check the app on my phone, I still see these mails on the imap server. Is this a known issue? What could be the reason?

Email that I am sending from Thunderbird is being rejected for no apparent reason by the recipient server. This is not due to an ISP or sending server security issue since, when I send exactly the same email from my ISP email web page (not Thunderbird) the email is received properly and accepted without error. So, the problem is most definitely with Thunderbird. The following is the header text from one of the rejection replies.

• • • • • • • • • quote************

- These recipients of your message have been processed by the mail server:

customer.help@theguardian.com; Failed; 5.3.0 (other or undefined mail system status)

   Remote MTA aspmx.l.google.com: network error

- SMTP protocol diagnostic: 550-5.7.1 The user or domain that you are sending to (or from) has a policy that\r\n550-5.7.1 prohibited the mail that you sent. Please contact your domain\r\n550-5.7.1 administrator for further details. For more information, please visit\r\n550 5.7.1  https://support.google.com/a/answer/172179 i11-20020a05620a404b00b00775902632ffsi1357055qko.279 - gsmtp

Reporting-MTA: dns; altprdrgo06.altice.prod.msg.synchronoss.net Received-from-MTA: dns; [192.168.1.4] (69.114.99.63) Arrival-Date: Thu, 30 Nov 2023 11:42:56 -0500

Final-Recipient: rfc822; customer.help@theguardian.com Action: Failed Status: 5.3.0 (other or undefined mail system status) Remote-MTA: dns; aspmx.l.google.com

unable to email to you.eml Subject: unable to email to you From: Kurt Faasse <kurtfaasse@optonline.net> Date: 11/30/2023, 11:42 AM To: customer.help@theguardian.com

Unable to get email through to your server. test.

-- This email has been checked for viruses by AVG antivirus software. www.avg.com

• • • • • • • • • • • • • • • • • unquote********************

Do not reply that his is an issue with my ISP. It is not. It is purely a Thunderbird issue. Thanks for your time.

After many years of use, the delete button has stopped working. Moving any email into the deleted folder of local folders works, but I would prefer to have the delete button back.

Firefox is my browser, and Outlook my email program. After years of troublefree access to Kickstarter, I now cannot link to the site, neither by Google search, nor by responding to an email link sent to me by Kickstarter. Instead, I get a message which reads:

'You are sending too many requests to Kickstarter at this time. Please contact support@kickstarter.com if you continue to see this error.'

I have contacted Kickstarter, but their response is that the problem probably lies with my browser. Do you have any idea why this problem should suddenly have appeared?

This morning I suddenly could not send emails from Thunderbird. I contacted my ISP (Plusnet) and they demonstarted that if I used webmail I could send emails and they concluded there was a problem with thunderbird. They suggested removing my account and re-inputting it - which I did. Not only did this not answer the problem but all my folders to which I have moved messages have all disappeared. This is a huge problem for me. Are they all in the cloud? is there anyway I can retrieve them?

Whenever I start Firefox as "New Private Window", I see in Task Manager, that Skype loads up into memory. Skype is Not found anywhere in any of the the Firefox Settings windows, not even as there but disabled. This does not occur when I open a regular Firefox window.

I use the read aloud function of Firefox regularly and it keeps skipping important parts of the texts! Attached is a screencap of the article I was reading today, the most recent example of this (https://www.analystnews.org/posts/to-understand-the-israel-palestine-conflict-start-with-these-two-simple-questions). I have highlighted the sentence the reader skipped. Do I have a setting not marked properly? What can be done to fix this?

Can you please help me make it stop downloading my entire inboxes randomly. I've put up with this for years because my research has failed to find the right answer. It took an hour to download 5000 emails I already had over and over and over make it stop.

Hi there,

My grandmother on this account keeps receiving a enter primary password alert on her Thunderbird / Bigpond account. We've tried everything and when following the prompts to reset (tools > developer tools > etc) it won't come up with the evaluate button or reset button. We've tried the online sources but no success and she can't access her emails on her desktop. Please let me know what we can do !

After the last couple of Thunderbird updates, I have been experiencing a really frustrating issue that I can't seem to resolve.

Only when I receive emails from one specific recipient and I go to reply to them, the font size is suddenly really large, and the spacing between new lines is huge.

Even if I set the font options to the same as if I was replying to a different recipient or creating a new message, it still appears really large.

What's worse is even if I make all these adjustments and get the font size and formatting looking okay, the actual sent message is even more out of whack and has all these spacing problems.

Does anyone know what might be going on? No other mail client I use experiences this issue whatsoever, and this issue is only occuring with this recipient.

When I try to add a hyperlink to a picture, then the editor freezes.

I think this happend since an thunderbird update.

Can you tell me, how to fix this problem, or can you recommend me a former stable version?

I have recently set up and started using Thunderbird with all four of my email accounts. However, when composing an email in the "To" field, I find myself having to manually enter the full email addresses of recipients. Is there a way to access my address book from the imported emails to streamline this process?

I use a MacBook Pro. I recently created a new profile for Firefox (for work purposes) and set it as the default profile, because I'm trying to get off Chrome entirely. The preexisting no-longer-default profile contained all my "personal" data - bookmarks, extensions, etc. Continued using both profiles for about a week with no issues. Last night my MacBook updated and when I reopened Firefox, the new default profile was fine, but when I went into about:profiles and launched the secondary profile in a new browser, it was completely empty - no history, no bookmarks, no extensions, nothing. That's at least a year's worth of data completely gone. I've looked through support articles and past folks' questions and am just completely lost as to how to restore it or what went wrong. If it's not possible to restore that data, how can I at least prevent this from happening again? I've very much lost trust in Firefox profiles because of this. Help please?

So to cut it short, i have an issue with not just firefox but almost all other browsers too. I have tried Firefox, Chrome, Opera and Edge. Both Firefox and Chrome will instantly close when i open them. As in, the window will open and immediately close after barely half a second. This has happened with Chrome and Firefox, yet Opera and Edge dont seem to have this issue. I am a Firefox user normally so this does make it a little annoying. Any ideas on why that is?