All Products Support Forum

One website in particular is almost 100% black. I cannot see most text. On another site, I cannot see check boxes, can't see the trash can icon.

This just happened recently. When I switch to Light Mode in the settings, both sites remain dark.

What settings can I change so everything on a site is visible?

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox, but the result is the same. It appears clear for a moment, then blurs. No pop-ups asking to accept cookies. It works fine using Chrome. Any idea why Firefox won't display it properly? It loads the National Lottery website, so it's not about gambling sites I guess.

My facebook was hacked had to change it to business and when I put my phone number in it finds my account but when they send code it gos to. A different email they changed my password and email

There is a problem logging into Disqus. (disqus.com and disquscdn.com)

This is affecting Linux and Windows installations.

Page I'm having problems at www.lawyersgunsmoneyblog.com

I have used the troubleshooting mode and caches have been cleared and all extension disabled with no luck.

Other browsers are functional. The log in doesn't appear at all:

Seriously, this is 2024 not 2004. Fuck your message board help system that offers no help to a problem of lost data. No way to get live help. Then, logging in to ask for help forces you through all these pages that route you away from where you're trying to get help.

Nothing about this process is use intuitive and it's certainly not helpful.

I regret coming back to Firefox. Fuck you for losing my data you pos devs.

In the last few days whenever I download a PDF file instead of it being displayed in my default PDF read Firefox (version 121.0.1) takes over and displays the contents of the file. I do not want this, I prefer my PDF reader! How do I stop Firefox trying to take over this function? (other than converting to Chrome)

Hi. The annual NORAD Santa Tracker website does not function properly under Firefox. While there are no issues with the 3D rendering itself, the 3D map is squished vertically toward the left side of the page. It appears to be defaulting to a mobile browser view. The only extension I have installed is uBlock Origin, and I turned it off for the NORAD Santa website, and the display issue persists.

Opening the site under Safari shows the Santa tracker taking up the entire browser window as it should do.

I'm currently on Mac OS Sonoma using the latest version of Firefox 121.0

Is it possible to combine history/bookmark files? Firefox has truncated my "History" to 15 days and the only option I see to get elder entries is to combine a backupped history file with the current one. An easy-to-use tool for this task would be welcome. I did not change my config options after the update to 121.0.1 (64-Bit) (Windows 10pro) but I think I had the total history (from years) before the update. My current Options related to this topic are: browser.history_expire_days false places.history.expiration.max_pages false places.history.expiration.transient_current_max_pages 501234 privacy.clearOnShutdown.history false privacy.history.custom true history (*) Boolean Number String

I already sreened Help files of this Forum concerning lost history data but they all do not give sufficient answers or I do not understand them (as a German user). Thanks. Martin

I synchronized my Mac and iphone Firefox password accounts so I can share passwords between devices. I just realized I've lost all the passwords on my Mac. The only passwords I see are the ones stored on my iphone

Is there a solution to retrieving the passwords on my Mac?

Thanks

I mistakenly closed my Firefox session with 200 tabs, and opened a new tab. Then when I tried to restore the session, it only opened the most recent session, the single tab. I am not able to get back the 200 tabs. I tried various fixes which I saw on the internet, trying to use the sessions:restore backup folder, but whatever I tried did not bring back the session of the 200 tabs. Can anyone help?

Hey, since the new update (121.0.1) the new tab button isnt on right from the most right tab. With customization the button can only be put on the far left. Is there anything i can do?

Google homepage not loading on my mobile. Done all the recommended things, reboot, restart clear cache, uninstall, reinstall nothing works. My husband then checked his phone and it is not loading on his either. Checked for updates and there are none available. We are running 121.0.1 Any advise or hepl appreciated.

Why on my new Windows 11 laptop I can only see 42 bookmarks and they are not alphabetized whereas on my Windows 10 desktop I stopped at 100 and I was only up to the G's and they are alphabetized? Is there any way to fix this?

Hello,

I recently purchased a VPN for my laptop. I bought a designated IP address set to Toronto, Canada. However, Firefox shows my location in Japan.

In my communications with VPN server they believe since whatsmyipaddress shows me where my VPN says it should, but FF shows me in Japan, the problem may be a leak at your end. When I created this account today and set my country to Canada (as suggested by PIA), closed everything and rebooted my computer I had hoped to see Canada (en) when I began a search. However, it still shows Japan.

I value my privacy on all devices and turning off location is the first thing I do. I'm now wondering if FF is getting this location from Windows.

Any assistance is most appreciated. Thank you,

i think latest browser update broke instagram. I am stuck accept cookies screen, even i accept these it not disappear. I tried turn off extensions, clear site data, not helped. Works on incgronito mode only?

tried also turn off adblocker stuffs.

works on Chrome atleast fine.

Windows 11 home.

Hi, I have a macbook air using the sonoma os 14.2.1 with firefox 121.0 installed.

I searched sites within firefox then pinned them. When I closed firefox then turned off the mac then restarted it again then calked up firefox from the dock, all the pins were gone. I have firefox settings set to remember open tabs.

How can I keep the pinned tabs after restarting the macbook?

Cheers

I frequently open new tabs by right-clicking the current tab and choosing "New Tab" from the context menu. Naturally, I want to start typing a URL or search term.

But the focus/cursor/caret is nowhere and typing does nothing. I have to click on the address bar, and then I can type.

I'm not using New Tab Override and I have Firefox's new tab set to a blank page.

I tried disabling all my add-ons, but I still had the problem.

I tried setting new tab to the Firefox home page and for a short while I got a cursor in the address bar. But the problem returned after a few hours

Any clues on what might be wrong? Firefox version 120.0.1 (64-bit) on MacOS Ventura 13.5.1. Thanks!

(A similar problem is described here: https://support.mozilla.org/en-US/questions/1420220 -- but in my case this is not a container tab.)