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mobile password export

Hello, I need to know how to export my passwords from my mobile device without syncing to a desktop computer and doing it from there. How do I do that from my mobile devi… (read more)

Hello, I need to know how to export my passwords from my mobile device without syncing to a desktop computer and doing it from there. How do I do that from my mobile device? Thank you.

Asked by jn097 5 months ago

Last reply by Paul 5 months ago

Youtube bottom left corner URL won't go away - full solution

Moderators, I am copy and pasting the below warning I have seen on similar posts at the top of the post. --- WARNING: This script is not provided by Mozilla and is not o… (read more)

Moderators, I am copy and pasting the below warning I have seen on similar posts at the top of the post.

--- WARNING: This script is not provided by Mozilla and is not officially supported Creating a userChrome.css file and other ways of customizing Firefox that are not exposed in the interface are there for developers, not end-users. If it were intended for end-users, you would see a menu option or checkbox; you wouldn't have to hack a text file in a hidden location.

What this means is that even though the functionality you want is no longer supported, a third-party has found a way to do it using the CSS file. If it breaks in new versions, you will need to contact the person who provided the script.

[Warning was not added by moderator, but by me to save someone time.] ---

With that out of the way, here's the issue I have, how I've solved it temporarily for the community.

When I load YouTube videos, I am given a statuspanel message with the URL of the video playing. It's not momentary or temporary, it stays there, the entire time. Why anyone thought this was a good idea, I'm not sure.

My question is simple, is there an alternative solution - to remove this statuspanel message permentantly - to what I'm sharing here, without using the userChrome.css file?

If so, please provide the solution so it can be tested and upvoted by the community, thank you in advance if that is you.

If there is not, then this post also serves as solution as well as a request to Modzila, that being.

Modzilla. Please make a solution that doesn't need custom .css scripts.

I am posting this as I needed multiple posts to achieve a solution so am hoping this serves as that for someone (including myself) until Firefox resolves this issue themselves, another way.

Solution: Windows 7/8/10/11 as of Firefox version 120.0

1. Go to about:config, click Accept the Risk and Continue 2. Type "toolkit.legacyUserProfileCustomizations.stylesheets", toggle this to true 3. Close all instances of Firefox 4. Open Explorer, navigate to %appdata% then navigate down to \Mozilla\Firefox\Profiles and select your profile folder. If you only have 1 it may be obvious, if not for me it's the only "~.default-release" folder, where ~ is a random set or letters and numbers. If you're unsure, pick the first folder named like this, then repeat the next steps for all profile folders, or use trial and error if you prefer until you achieve the desired result. 5. Make a new folder "chrome" in that folder. 6. In this folder make a new .css file, right click make a new .txt file rename the file and extension "userChrome.css". 6. Open the blank .css file with a text editor and paste this line without quotes "#statuspanel {display:none!important;}" and save. 7. Attempt to load videos or pages where messages usually appear in the bottom left and observe the results

There are various other posts both here and other places that I have combined to write this solution, none of the others worked on their own, for me, which is why I write this and to refresh the request to the Modzilla Firefox team, to please, share or make a solution so we don't have to do this, as you'll otherwise need to continue supporting this legacy feature in future versions of Firefox.

Note: This will likely remove all statuspanel messages on other pages too, I have read other statuspanel commands online so if you want to be particular about muting some and not others, you may need to modify the file further.

Asked by Conza 5 months ago

Last reply by zeroknight 5 months ago

Firefox closing at random with no crash report

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreport… (read more)

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at all. I am at a bit of a loss, any ideas?

Asked by nathanbee354 5 months ago

Last reply by the_logic_master 3 weeks ago

Netflix videos are all green

Since yesterday any streaming services such as Netflix or Hulu will only have green screen for the video. The sound will come through just fine and subtitles. My Wildvi… (read more)

Since yesterday any streaming services such as Netflix or Hulu will only have green screen for the video. The sound will come through just fine and subtitles. My Wildvine is updated, I've toggled the DRM on and off several times, no changes. My browser has been checked for updates. Not sure what else to try at this point.

Asked by amor90200 5 months ago

Last reply by Terry 5 months ago

Firefox crashed and I couldn't get it started. I unistalled it and reinstalled it. I lost all of my bookmarks, passwords and all information. What do I do to recover everything?

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover… (read more)

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover it?

Asked by craig414 5 months ago

Last reply by ARMAN KHAN 5 months ago

my device and accounts are being taken over

Malware has taken my backup email address and is using it to take over. [Email address] and [email address] are to of my accounts being used to steel everything. Message… (read more)

Malware has taken my backup email address and is using it to take over. [Email address] and [email address] are to of my accounts being used to steel everything. Messages, phone calls , device, etc are being stored in hidden files in Drive , application selection options are unavailable etc

Asked by Brad Wilson 5 months ago

Last reply by Paul 5 months ago

I gave 'Firefox a tune up' using the 'restart Firefox' option. Now, it hasn't reinstalled the extension I use for my password manager, and I can't remember what password manager it was.

It has reinstalled all my other extentions, but hasn't my password manager for some reason. Or at least I can't find it. I also can't remember the name of it, and so don'… (read more)

It has reinstalled all my other extentions, but hasn't my password manager for some reason. Or at least I can't find it. I also can't remember the name of it, and so don't know what to search to download it again. Is there a way to see historic extentions or something?

Asked by sam.bird91 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

X (Formerly Twitter) Audio not playing.

Recently reinstalled Firefox for Windows on a new PC, and have since been having issues with audio playing on only Twitter. I have tried reinstalling my sound drivers, cl… (read more)

Recently reinstalled Firefox for Windows on a new PC, and have since been having issues with audio playing on only Twitter. I have tried reinstalling my sound drivers, clearing the browser history and cache, clearing Twitter's cache, reinstalling Firefox, disabling all my extensions and nothing has worked. Any help at all would be appreciated.

It is ONLY Twitter, and it works on all other browsers.

Asked by mtgmite 5 months ago

Last reply by cor-el 5 months ago

The latest updates and drm

After the latest updates the drm protection prevents any streaming of hbo or prime video content to discord. Is this just a mistake from mozilla's side or did 2 streaming… (read more)

After the latest updates the drm protection prevents any streaming of hbo or prime video content to discord. Is this just a mistake from mozilla's side or did 2 streaming sites decide on same week to start ruining their service for paying customers?

Asked by antti_valtonen 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

"guh your tab just crashed" messagge crash my macbook pro. Also other programs.

"guh your tab just crashed" messagge crash my macbook pro. Also other programs. And yesterday i format and reinstalled an old macbook with catalina and firefox..nothing … (read more)

"guh your tab just crashed" messagge crash my macbook pro. Also other programs. And yesterday i format and reinstalled an old macbook with catalina and firefox..nothing more..and the same messagge appears..c'mon guys.

Asked by pedroraffo 5 months ago

Last reply by cor-el 5 months ago

Sponsored Content on New Tab

I often see a Shortcut on my New Tab that I have never gone to, which says "sponsored" on it. I do not want these ads. I have looked up the answer: https://support.mozill… (read more)

I often see a Shortcut on my New Tab that I have never gone to, which says "sponsored" on it. I do not want these ads. I have looked up the answer: https://support.mozilla.org/en-US/kb/sponsor-privacy?as=u&utm_source=inproduct I can manually delete a sponsored shortcut once, but this does not stop them from coming onto future New Tabs. My problem is, the long-term answer simply does not work. Settings -> Home -> Firefox Home Content simply does not contain a section that says "Sponsored shortcuts" and therefore this solution is not accessable. I am on Version 120 as suggested. What is going wrong? How do I prevent these ads from appearing on the New Tab page?

Asked by stephenwaffles 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Autoscrolling at chord sites not working

Hi, I got a new laptop recently and ever since then I've been experiencing this problem. Websites like https://tabs.ultimate-guitar.com or https://ukutabs.com offer the… (read more)

Hi, I got a new laptop recently and ever since then I've been experiencing this problem. Websites like https://tabs.ultimate-guitar.com or https://ukutabs.com offer the option to autoscroll, so that you can play your instrument without having to pause your playing and scroll further yourself. This feature hasn't been working for me ever since I got my new device and since it's various sites, I suppose the problem must be in the browser itself, I just can't figure it out. In the case of Ultimate Guitar, when I click autoscroll, it does move slightly, once, but then stops again, and you'd miss the movement if you're not paying close attention. I can switch between various speeds on this site as well, but it doesn't do anything. In case of Ukutabs, there's not even any kind of response from the site when I click the option. I tried turning on and off Firefox settings concerning autoscrolling and smooth scrolling, but nothing solved my problem.

Thank you for your time and energy, everyone!

Asked by czmeff 5 months ago

Last reply by zeroknight 5 months ago

unable to send or receive emails for the past week

I have been unable to send or receive emails for the past week when I try to send a message I get this message come up .... .. Sending message failed.... The message cou… (read more)

I have been unable to send or receive emails for the past week when I try to send a message I get this message come up .... .. Sending message failed.... The message could not be sent because the connection to outgoing server SMTP smtp.gmail.com timed out try again..... I dont know why this has happened and I cannot fix it???

Asked by joelliott.x 5 months ago

Last reply by Terry 5 months ago