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i CANNOT access anything on the internet. i keep getting this message: An error occurred during a connection to www.easytranslation.app. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it only opens as a TextEdit and cannot be imported.

Any recommendations?

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in Firefox's browser. After searching through my settings, and searching online, I have found no answers. I WANT MY CAMERA OFF.

I have an Android, using version 118.2.0.

And it's RIDICULOUS that I have to "create an account" to even ASK a question to SUPPORT! Your "Help" section frankly is useless. No "help" at all.

Hello, I accidentally transferred my Google Chrome data to Firefox, and as a result, all my bookmarks, passwords, email addresses, and everything else ended up in Firefox. I do not want this, and I want a fresh installation of Firefox with no bookmarks or saved passwords. Please help me with this.

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and not to either the primary or the secondary email addresses that are on the account now. How come?

I customise Firefox's home page by dragging various sections to where I want them, but I can find no way to lock them there. The next time I open Firefox I find the original unorganised homepage, with the invitation to customise evident at the top. How do I lock my arrangement?

translate beta: Please help to deinstall this annoying feature. Setting <browser.translations.automaticallyPopup = false.> doesnt do anything. uninstall mozilla and re- install again? thanks'

After a windows update yesterday, when I started Firefox it didn't load my previous session as usual. Previously, I've been able to go to settings and restore the session, but there were no options for that and the relevant session wasn't shown in the recently closed tabs or windows, even though the history was intact. It loaded a new/blank window, and since then when I close and either re-open or try to restore a previous session, it only opens the tabs that I've opened today.

Firefox 118.0.2 (64-bit), Windows 10 PC.

Here are the steps I've taken:

1. Turned off the "Open previous windows and tabs" in the startup options to get access to the "restore previous session" option
2. Gone to the profile folder and copied, then removed the contents of the sessionstore-backups folder
3. Copied the relevant backup session file (looks like it has the tabs I need when I scan it) to my desktop and renamed it "sessionstore.jsonlz4"
4. Replaced the existing "sessionstore.jsonlz4" file in the root profile folder with the new one from my backups
5. Reopened Firefox

It still just loaded my tabs from today, and doesn't show the session I'm looking for in recently closed tabs or recently closed windows. When I go to about::sessionstore, it says it's having trouble getting my tabs and pages back, and there's no option to reload a session.

I checked my sessionCheckpoints file in my profile root folder, and it only had these values: {"profile-after-change":true,"final-ui-startup":true,"sessionstore-windows-restored":true}

I updated it to include these values and restarted again, but the result was identical: {"profile-after-change":true,"final-ui-startup":true,"sessionstore-windows-restored":true,"quit-application-granted":true,"quit-application":true,"sessionstore-final-state-write-complete":true,"profile-change-net-teardown":true,"profile-change-teardown":true,"profile-before-change":true}

When I open the sessionstore.jsonlz4 file in Notepad++ I can read it normally, and when I just double-click to open it in Firefox it appears to parse correctly in terms of both structure and data... the tab 0/entry 0/URL shows the URL of the first tab that I had open, tab 1/entry 0/URL shows the URL of the second tab, and so on. So it looks like the data is there, but I can't seem to force Firefox to load that.

Any suggestions for what I'm missing?

I have a macbook pro. For some reason the time zone in the browser is one hour behind. Every page I go to asks me to use my current location, but still, the time zone doesn't update. The other browsers work just fine. I uninstalled and reinstalled Firefox, deleted cookies, but nothing worked.

Please advice

thx

I use this addon

Select After Closing Current

But apparently I'm not using it correctly.

When I close a tab, it defaults to the tab on the right, which, to me, IMO, is counter intuitive.

And just as bad, when I restart the browser, it opens to the tab on the right much of the time, instead of the current active tab.

Is there something I can do can do about this?

Hello,

My website main image has displayed via Firefox browsers seamlessly for years. However, recently when visiting my website via Firefox browsers the main image no longer displays.

I have cleared cache, and followed all direction provided on the mozilla support site and the image does not display. It displays via other browsers and also on tablets and mobile but again not Firefox any longer.

My website is: https://herlifetherapist.com

Could you please assist in sharing how this happened and how this issue may be resolved?

Thank you

I'm encountering consistent video playback issues on Firefox while running Fedora 38. The error message I receive when attempting to play videos from certain sites, notably LinkedIn and Twitter (now X), is:

• The media playback was aborted due to a corruption problem or because the media used features your browser did not support.*

Furthermore, when examining Firefox's console while attempting to play a video, I observed the following error:

• [Child 5999, MediaDecoderStateMachine #1] WARNING: Decoder=7fdb3c55a100 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - mozilla::MediaResult mozilla::FFmpegDataDecoder<60>::InitDecoder(AVDictionary**): Couldn't open avcodec: file /builddir/build/BUILD/firefox-118.0/dom/media/MediaDecoderStateMachineBase.cpp:166*

Steps to Reproduce: 1. Navigate to LinkedIn or X (previously Twitter). 2. Attempt to play any video content. 3. Observe the aforementioned error.

Additional Details: - OS: Fedora 38 - Firefox version: Initially 117.0.1, then updated to 118, both 64-bit. - This issue does not occur on Google Chrome on the same system. - I have attempted the following troubleshooting steps without success:

 1. Updated Firefox to the latest version.
 2. Enabled DRM content.
 3. Booted Firefox in Safe Mode.
 4. Disabled hardware acceleration.
 5. Cleared cache and cookies.
 6. Used a Flatpak version of Firefox.

This issue has significantly impacted my user experience, and I hope to find a resolution soon. Any assistance or guidance would be greatly appreciated.

Thank you!

I'm only looking to use the VPN add-on for a particular movie streaming website where even the website itself advises that you use a VPN connection for security and safety.

I would have the VPN add-on disabled for everything else so I don't need a VPN add-on with lots of bells and whistles, I just want a free VPN add-on that will keep me relatively protected when I use the particular streaming movie website.

Can anybody provide any recommendations or opinions?

I'd rather not sign up to a free trial for a VPN service because obviously the free trial has a cut off date before you actually have to purchase the VPN service and as specified I'm not interested in buying a VPN service.

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze for ~10s, during which I can't click on anything on the page. However firefox itself is not totally freezed, like I can switch tabs without any issues, but if I click on the icons of extensions (such as my adblocker) it won't give me any response. After the freeze the page started to load normally. I have tried disabling all extensions, reinstalling firefox, updating to beta, and disabling security.tls.enable_0rtt_data, but none of these works. Other browsers on my device work normally, including Edge and Chrome. Websites that freeze during a search: Google, Bing, Musescore, Duckduckgo Websites that DO NOT freeze during a search: Github, Youtube, Twitter I have encountered this issue both on 117.0.1 and 118.0.

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitting the home button. This has been going on for a long time now. Last time I asked for assistance I got "Have you tried closing your other tabs?". I have 12 tabs open. I never have this issue with any other browser. I have 30 tabs open in chrome, with no issues.

Dear Support Team, I didn't ask for a translate add-on, I even uninstalled it and can't find it anymore still this damn window always pops up to ask me if I want the page translated. I especially don't want windows pop-up I didn't ask for, even if they offered me 100€ for free. Please help or I can't go on using this nice browser. Thank you.

Best regards

I have two principal address books, collected and personal. I can add new contacts to these address books. Under collected, I have three lists of group contacts. I want to add a contact to a list in the personal address book. Searched under Firefox and lots of suggestions to drag n drop. Ha ha, highlighting the contact, the moment I drag it across the box towards the list of address books, I get the no-entry symbol, circle with a bar through it. Why is this happening please? How can I copy across the address books or lists? Why is drag n drop suggested when it doesn't work? I'm using Win 10 Pro vers 22H2 64 bit on a Dell PC. Firefox 118.0.2 64 bit. Your aid will save my mind !

I am prevented from downloading an important document because the site says that I need to disable an ad blocker. I am not aware of having an ad blocker and nothing shows up in add-ons and extensions. How do I find and disable an ad blocker that I cannot find?