All Products Support Forum

I've used the Autofill addresses feature since discovering it a few years ago. It is/was a great feature.

I maintain only one Autofill address. With the exception of having to correct a typo I made, this single address is the only address I've ever put on file.

I do not and have never maintained any credit card info in the Autofill credit card feature.

At some point in the past year (to 2 years (estimate)), the Autofill address has stopped populating my street address, city, state, zip code and phone number. It seems to be brilliant at populating my name and email address on a web form, but that's where the brilliance ends.

If the form has a second email address field to verify the first email address field, the second email address field is not populated. I realize this non-occurrence might be a feature of the the Autofill feature, but there's no way to tell based on the documentation provided.

Could someone PLEASE take a look at the problem?

Good morning I downloaded the most recent update this am and I now can not open outlook. I do disaster relief work and it's important I have access to my outlook account.

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their customer support at 1-800-442-9991 and described my problem. They asked me which browser I was using. I told them "Firefox". They said that's the problem, their credit card update function simply does not work under Firefox!

I was appalled that they know their site doesn't work under a popular browser, yet they don't seem to care or be interested in fixing their site!

Can you folks fix this problem? (I felt like a traitor when I downloaded and used Chrome to get around it.)

I'm using 64-bit Firefox 112.0.1 under Windows 10 version 22H2 on a Dell laptop.

Thanks!!

Hello,

I am having problems with some sites and the error seems to indicate that it is related to cookies.

In Google Drive, when I am trying to download any file, it is getting stuck in some kind of loop and at the end, it is showing this:

The page isn’t redirecting properly

An error occurred during a connection to drive.google.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Apart from this, when I am trying to log into my Riot account in Valorant's website, it is ending up showing this:

Expected redirect cookie to exist

___

I have tried following:

• Using Standard mode for tracking protection
• Disabling tracking protection for these sites
• Deleting Cookies & Cache
• Reinstalling Firefox :(

It didn't help. Also, it started after I reinstalled Windows 11. I have yet to setup it, so I have not made any changes.

Also, everything is working fine in other browsers.

Yesterday, I was typing an email when commas didn't work, or I got <'s instead. And CAPS were coming out in my text even though the CAPS lock was not engaged. And when I did engage it, smaller lower case characters came out.

Then the browser revered to its original state, all by itself, as if I just downloaded it. And then a FF window appeared saying something about troubleshooting an issue with the browser and refreshing. I refreshed. Didn't do any good, the browser was still in its "original state" (I don't remember, but I think it changed to its original state before I did the refresh.) I uninstalled FF and reinstalled.

Luckily, I had written out all my settings, add ons, had a screen shot of how I had the browser set up, and even changes I made to about:config settings. Took a while, but I got it back to what it was, for the most part. The only issue is that my zoom percentage (I use an add on) was usually around 140 for most web sites. Now it's about 130, so 10 less. And the Windows Display sliding setting (Ease of Access - Display) is around 140. That's one setting I didn't write down, but thought it was around 160.

I have no idea what happened.

One question - on the far right, on the task bar that has the internet address field, there's an icon for Extensions (looks like a puzzle piece). Is there a way to remove it? I did go to Customize, but when I try and grab and drag it off, it doesn't work.

I rencently get a lot of messages from Bitdefender (the free version) which say this: firefox.exe attempted to establish a connection relying on an unmatching security certificate to ozgu.wanna-wheat.net. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.

I don't know a lot about internet sites, but I checked this one out using various sites and it just says it does not have a secure connection. But I am still pretty uncertain about the udress "ozgu.wanna-wheat.net" every bitdefender message like this on this forum features a pretty legit-looking adresses, but I am not sure about this one.

So please if you know anything about this, just write a response. It would certainly give me a better sleep.

Checked all of Firefox fixes, did a Refresh & Reset. Finally uninstalled & re-installed to fix problem, still no sound?

Windows 10, 64-bit with latest version of Firefox 112.0.1 (64-bit). At first it was left speaker barely audible. Then after a PC restart & retrying the right speaker sounded very scratchy then No Sound. Sound is good with everything but Firefox, which was working until a couple days ago. Running out of ideas?

I keep adding the bom site to the excemption but never allows me to open it , goes to my modem page & again no view and lock me out of site but to modem page ?? and now access to the bom radar site .

Hi there,

I am tryign to access my accoutn with De'Longhi via https://www.delonghi.com/en-gb/login.

However, the login and password boxes don't show, while the New User boxes are visible.

They also don't show in Chrome, so I think it might be a McAfee/Windows Defender issue, but I am not sure how to use the debugging in Firefox to help me see what might be happening.

Can you help, please?

Kind regards,

Rui

2 Night ago I was on my Facebook page tonight I can not get on it say Firefox did not connect. I don't understand why because I was on 2 night ago and all was good. Firefox says it not a secure site Please help me I would really appreciate. Thank you Penny

Hello,

I am unable to connect to a certain site on FireFox unless I am logged into NordVPN. The site works on other browsers though. I tried clearing cache and opening site in a new private window.

This issue is recent, the site worked fine with or without VPN in the past.

This is the message I get when trying to access the site without a VPN connection: Unable to connect

   An error occurred during a connection to office365.sgu.edu.

• The site could be temporarily unavailable or too busy. Try again in a few moments.
• If you are unable to load any pages, check your computer’s network connection.
• If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Would appreciate any help to resolve this issue, thank you.

When I'm working on a project, I sometimes have over 50 sites open. Rather than close them all, I want to keep track of them for later reference, and then I want to close them. How can I accomplish that?

Everytime I try to access myAir.resmed.com I get a blank screen. When I do it with google chrome it works. Something set wrong in settings but can't find it.

I'm using a Windows 7 machine. And yes I know, I should upgrade to Windows 10 or 11. :-) Hopefully you all can still help. With the latest Firefox update 112.0.1, Firefox will no longer open. I can click the icon again and again and nothing. It doesn't even try or give an error. I've tried uninstalling and reinstalling it but nothing. I did find on another test machine I had if I installed an older version, it will open but wants to create a new profile causing me to lose all my bookmarks. I don't want that on my actual machine. Can anyone help? Keep in mind that it will not open at all. So I can't clear cache or change settings or even backup my bookmarks.

First came the Linux upgrade and with it the enforced new Firefox version. The new Firefox appeared "raw" with none of my previous settings. I am having trouble filling in the Firefox toolbar and recovering things like "most visited" sites listing and many others. There must be a common sense limit to the "happy developers'" ideas.

Since the last update 4/18/23, I have been getting the following message on any internet searches through FireFox: Error Description: Could not process this "GET" request.

The same search will work on other browsers.

See the enclosed .png

Firefox provides no way in the UI to remove the garbage. It may also be responsible for F-fox leaving numerous .part files on my mac desktop.

Running 112.0.1. (Mac, Monterey).

Maybe revert to 111?

I have the bookmarks set to "always show" on my macbook, and there is no issue with the bookmarks when in window mode, but when fullscreen they disappear :( Additionally, when I set firefox in windows mode, there is a white bar at the top that does not leave. It is about the side of the tab section in the browser.

I need to be unsubscribed from all email marketing and miscellaneous communications from Mozilla. I keep getting this error message when trying to unsubscribe, and it has been happening for multiple days now.