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Private window icons in Win 10 doesn't work as expected with Profiles

I have shortcuts to launch Firefox in two ways, one with no commands and one with the following command: -P "Personal" --no-remote This used to show two separate Firefox … (read more)

I have shortcuts to launch Firefox in two ways, one with no commands and one with the following command: -P "Personal" --no-remote This used to show two separate Firefox icons on the taskbar. Firefox windows opened in each profile would be grouped with the same profile and kept separate from other profiles. With the latest update I still have two icons, the Default profile has a Firefox icon and the 'Personal' profile has a private browsing icon. Even though there are no private windows open. According to latest updates, if I open private windows then they should be grouped with their own icon. However, whether I have Default or Personal profile windows open, Private windows are grouped with their standard browsing windows.

This is on Win 10, Firefox 107.0.1

Any ideas how to fix this? Ideally I would have the standard Firefox icon on both profiles then, to conform with the private window separation update, my private windows would be separated from the standard windows but also from different profiles.

Asked by scaleb 1 year ago

Answered by scaleb 1 year ago

  • Archived

Strange behavior with opening hyperlinks one one website only

On one website *only* and only with *some* hyperlinks there I have trouble opening the hyperlinks. I can work around the issue, but I am curious what causes it -- and if … (read more)

On one website *only* and only with *some* hyperlinks there I have trouble opening the hyperlinks. I can work around the issue, but I am curious what causes it -- and if there is a way to avoid having to work around. Here are the symptoms:

1. (right)Click on the hyperlink and 'open in new tab' --> does not open 2. Same as 1) but 'open in new window' --> does not open 3. Same as above but 'open in new private window' --> opens fine!

Alternatively 1. (plain click) on the link --> does not open 2. above + use back arrow (<-) to go back to page with the hyperlink and then use the forward arrow (->) to return to the hyperlinked page and it opens!

Additional info: FF 107.0.1 (64-bit) on Macbook pro M1 Ventura FF preferences set to open links in new tab, which sometimes works and sometimes doesn't depending on the site FF advanced setting browser.search.openintab is set to TRUE (but it failed with FALSE also)

So I am stumped!

Cheers, Bert

Asked by Bert 1 year ago

Last reply by Bert 1 year ago

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Import from another browser: Firefox ESR

I've been using Firefox ESR (). I want to change to Firefox. When I run Firefox, go to the File Menu, and select Import From Another Browser it tells me that no prog… (read more)

I've been using Firefox ESR (). I want to change to Firefox.

When I run Firefox, go to the File Menu, and select Import From Another Browser it tells me that no programs that contain bookmarks, history, or password data could be found.

I have not uninstalled Firefox ESR, it contains bookmarks, history, or password data.

Why can't Firefox find Firefox ESR? How do I make this import happen?

Asked by hatta00 1 year ago

Last reply by hatta00 1 year ago

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Scrambled test on certain websites

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., i… (read more)

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., installed Open Sans font, but that did not do it. I turned off hardware acceleration, and cleared the cache. The only thing that did work was to start Firefox in troubleshooting mode. I only have two add-ons running, Short URL and Dashlane, I doubt they're responsible for this. Any other ideas?

Asked by Ken D. 1 year ago

Answered by cor-el 1 year ago

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Auto play on web sites

How do I stop websites from auto playing videos that I don't click on? Don't remember this being a problem before the latest updates. Getting tired of wasting my limited,… (read more)

How do I stop websites from auto playing videos that I don't click on? Don't remember this being a problem before the latest updates. Getting tired of wasting my limited, paid for, data.

Asked by luckystarranch 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

How to transfer bookmarks from earlier version to new version of FF?

Hi, I've had Firefox 64 bit running on Windows for a while and recently was given a newer machine where I installed a newer version of the OS. I put the old HDD's as slav… (read more)

Hi, I've had Firefox 64 bit running on Windows for a while and recently was given a newer machine where I installed a newer version of the OS. I put the old HDD's as slaves in this new machine. So the old FF is in the slave machine.

I have also installed new Firefox on this new Win10 LTSC, but when I go looking in my now slave HDD I can see FF, but cannot see any bookmarks. Additionally, when I run the FF executable in the old HDD it still runs the new FF, without the old bookmarks.

So how can I extract the old bookmarks on the older FF? Without withdrawing the now slave HDD and making it a master again? As it's now missing most of the OS files too.

Thank you!

Asked by satyr37 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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  • Archived

Firefox cannot show some International Phonetic Alphabet symbol on Mac

Firefox version: 107 IPA symbol show incorrect :https://zh.wikipedia.org/zh-my/KK%E9%9F%B3%E6%A8%99 but correct: https://zh.m.wikipedia.org/zh-cn/KK%E9%9F%B3%E6%A8%99 t… (read more)

Firefox version: 107 IPA symbol show incorrect :https://zh.wikipedia.org/zh-my/KK%E9%9F%B3%E6%A8%99 but correct: https://zh.m.wikipedia.org/zh-cn/KK%E9%9F%B3%E6%A8%99


thanks

Asked by deng1659362510 1 year ago

Answered by deng1659362510 1 year ago

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How to prevent installation of Firefox private browsing icon in startup menu? Windows 10 Firefox 107

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked thr… (read more)

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked through another shortcut in the C:/Users/.../AppData/Roaming/Microsoft/Windows/Start menu/ Programs/ to the private_browsing.exe

Thanks, Dmitri

Windows 10 Firefox 107 & Firefox107.1

Asked by astgat 1 year ago

Last reply by SoberAsABird 1 year ago

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How do I get my sync data restored to a previous state? Firefox has a programming issue and I need a staff member from there to help me...

I have Firefox 107.0.1 installed on my windows 11 22H2 OS Build 22621.900 and I had around 63 tabs or so open. I ALWAYS click the "X" in the top right corner and then it … (read more)

I have Firefox 107.0.1 installed on my windows 11 22H2 OS Build 22621.900 and I had around 63 tabs or so open. I ALWAYS click the "X" in the top right corner and then it brings up the "close xx" tabs window. Then when I reopen firefox I can click history>restore previous session. Anyways I closed regular firefox.. because a friend of mine wanted to look up something but not interfere with my open tabs so we opened firefox private browsing.. thinking it wouldn't interfere with normal firefox... Yet when I went back to normal firefox and tried to go to history>restore previous session it was grayed out. So how do I get a hold of Mozilla to restore my account and stuff to 12/01/2022 at around 3am CST? Also how do I let them know that firefox private browsing has this issue with messing up open tabs in non-private browsing firefox? This is severely annoying and disappointing. I have tabs open for a reason and they should all stay there until I close them. But now they're gone and I wish to have them back. So if someone could let me know how to get a hold of a Mozilla/firefox staff member so they can revert my account that would be awesome. Just to be clear I was able to replicate the issue by having a few tabs open in normal firefox and then closing it.. then opening private browsing firefox and closing it. You should be able to go to history>restore previous session in normal firefox to be able to get your tabs back.. but are unable to do so after opening and closing private browsing firefox. Why is this? I thought they were separate and shouldn't interfere with each other in this way?

Asked by Brad 1 year ago

Last reply by Brad 1 year ago

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  • Archived

Only Tab Theme Change

Hi there ! How can i get this type of Tabs? Is it possible? This is so cool ! (Though dark tab ofcourse :D) Example Image Attached... Thanks Shaer Alvy … (read more)

Hi there ! How can i get this type of Tabs? Is it possible? This is so cool ! (Though dark tab ofcourse :D) Example Image Attached...

Thanks Shaer Alvy

Asked by Aumi 1 year ago

Answered by BelFox 1 year ago

  • Archived

Cannot Use Firefox to Track Packages

When using Firefox, and an email link, to try to track packages at FedEx, or USPS (probably also UPS), I get a message that says, "Cannot track, at this time, try back la… (read more)

When using Firefox, and an email link, to try to track packages at FedEx, or USPS (probably also UPS), I get a message that says, "Cannot track, at this time, try back later". I've tried back later several times, but same message. When I use Microsoft Edge browser, the tracking info shows up, fine. ???

Asked by davidkpar72 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Changing primary email

Hi Team - I would like to change the primary email address on this Mac Mini to the one I use on other devices. When I add the secondary email address I get a message, "A… (read more)

Hi Team - I would like to change the primary email address on this Mac Mini to the one I use on other devices. When I add the secondary email address I get a message, "Account already exists" and the address is not accepted. I guess I could Delete Account and start again but that seems a bit drastic and I don't know what data might be lost. Any pointers please? Thanks, Ian.

Asked by Ian McPherson 1 year ago

Last reply by Ian McPherson 1 year ago

  • Archived

how to save a window

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808 a. That article is out of date. And, like so… (read more)

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808

a. That article is out of date. And, like so many, IT DOES NOT STATE TO WHAT VERSIONS OF FIREFOX IT APPLIES. That is nuissance, considering how often Firefox changes.

b. That article also states to right click and tab and use "Bookmark All Tabs". There is no such right click option. (ff v107.1)

Useless, out-of-date articles should not be archived when they become obsolete. Or, they should be archived with an indication that they no longer apply.

c. How do I save a window?

Asked by Joe P 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox and Messenger FB call

I am using facebook messenger to video call. The other person can hear and see me just fine. I can hear them, and I can see myself in the little vanity window, but thei… (read more)

I am using facebook messenger to video call. The other person can hear and see me just fine. I can hear them, and I can see myself in the little vanity window, but their picture does not show on the screen.

Asked by bbfigueras 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Mac New Window Animation

Is there a way for the new window animation in Firefox for Mac to be disabled? Safari does not do this, but firefox has a... ~100ms animation for new windows that's extr… (read more)

Is there a way for the new window animation in Firefox for Mac to be disabled?

Safari does not do this, but firefox has a... ~100ms animation for new windows that's extremely frustrating for those of us who do not use tabs (Apple's Exposé/Mission Control obsoletes them).

I haven't found a configuration in about:config, although I've been able to disable a few others.

Asked by fchickencs 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

how do I always use Desktop mode on Firefox on Windows 10?

I am on Windows 10 on a relatively new Dell Laptop. Only two years old. All of a sudden when I go to AndyMark.com it displays in a menu on the left as if I'm on a mob… (read more)

I am on Windows 10 on a relatively new Dell Laptop. Only two years old. All of a sudden when I go to AndyMark.com it displays in a menu on the left as if I'm on a mobile device. Looks like either Windows has changed indicating I am on a mobile device (which a laptop is mobile) or Firefox has changed and defaults to mobile for Windows? Selecting ask for Desktop View is no longer available. I do not want Mobile view and the mobile view on my laptop for this site is not useable. I have been using Firefox since 1990. Never had this issue before. Please help.

Firefox on my other laptops and desktops with linux see the site fine. Chrome works. Edge works. But my preferred browser has an issue.

Win 10 Home 21H2 with Firefox 108.0.1

Asked by kurt.sanger 1 year ago

Last reply by Paul 1 year ago

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Dropbox and GoogleDocs

Dropbox has a feature for creating and saving GoogleDocs within Dropbox folders. This feature can be accessed via the Dropbox website interface (e.g. "Create->Document… (read more)

Dropbox has a feature for creating and saving GoogleDocs within Dropbox folders. This feature can be accessed via the Dropbox website interface (e.g. "Create->Document->Google Docs". This works well when using Chrome and Safari browsers, but I cannot get it to work with Firefox. When I create or try to edit an existing GoogleDoc via the Dropbox website, I am prompted to sign into my Google account, however clicking "Sign in" only refreshes the page, so the Google Doc cannot be loaded.

I have tried the following fixes: - Turned off "Enhanced tracking protection" for dropbox.com (via the shield icon to the left of the address bar). - Allow all cookies and trackers (Firefox preferences -> Enhanced tracking protection -> unchecked cookies and tracking). - Allowed cookies and site data from dropbox.com and google.com (Firefox preferences -> Cookies and Site Data -> Manage Exceptions).

Advice would be welcome, thank you!

Asked by pwdavenport 1 year ago

Last reply by jonzn4SUSE 1 year ago