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Button on the top right of Firefox window

Hi Today I updated Firefox to version 106.0 and I can't get rid of the "arrow button" from top right (screenshot attached - near the minimize button, I marked it). The fu… (read more)

Hi Today I updated Firefox to version 106.0 and I can't get rid of the "arrow button" from top right (screenshot attached - near the minimize button, I marked it). The function of this button is clear for me - tabs management. But I can manage my tabs without special button for it. I want to remove it. I tried right clicking on it, but the "remove from toolbar" option is unavailable. I tried to customize toolbar, but it won't work either (I can't take it from te toolbar).

How to remove this button?

Asked by jormungandrpl 1 year ago

Answered by Terry 1 year ago

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Problems Playing Media

I've been unable to play twitter videos at all. For videos and audio posts on other sites, there's usually a delay for a couple seconds before it plays. I disabled all my… (read more)

I've been unable to play twitter videos at all. For videos and audio posts on other sites, there's usually a delay for a couple seconds before it plays. I disabled all my add-ons and it made no difference. If I try to play 2 different things at once, both of them will chug if play at all.

Does anyone know what the cause might be? I tested videos and audio in another browser and they work fine.

Asked by Chen 1 year ago

Answered by Chen 1 year ago

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Missing Window and tabs, not in history

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have… (read more)

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have not restarted Firefox, let alone my computer since the last time the window was seen (about half an hour ago). It's not in my Alt+Tab tray hiding. I don't even remember closing the tab--though it's possible my keyboard double pressed when I was closing another window. (It's old and has a tendency to double hit keys). But now I have lost a window with at least 20 tabs open--mostly things i had yet to deal with and don't remember the URL to get back to it.

What use is my history and ability to reopen accidentally closed windows if everything just disappears from it within half an hour after the window could've been closed?

I would prefer to keep most of my browsing on Firefox, but I can't constitute that if I'm going to lose months worth of saved tabs randomly.

Asked by tibursio 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox 2FA will not accept 6-digit codes

I have tried both Google Authenticator and Guardian for use with Mozilla 2FA. I have tried scanning the QR code on my PC multiple times on each authentication app and ret… (read more)

I have tried both Google Authenticator and Guardian for use with Mozilla 2FA. I have tried scanning the QR code on my PC multiple times on each authentication app and retrieving multiple codes each time, but all entries stated "incorrect 6 digit code" on my PC to enable 2FA. I am not sure how this is not working. Both authenticator apps identified my correct login email address associated with my Mozilla account so I know it must have something to do with whatever is happening on the back end at Mozilla for my account.

Also, I have read a few posts in the Mozilla support knowledgebase regarding this very same issue, but did not see any resolution. I would really like to have 2FA. Can someone please contact me about this?

Asked by HBound 1 year ago

Answered by Balázs Meskó 1 year ago

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Purple themed private window

Is there a toggle to turn off the purple theme in private windows? As an elderly person I find it hard to see things and it's quite irritating to say the least. This on… (read more)

Is there a toggle to turn off the purple theme in private windows? As an elderly person I find it hard to see things and it's quite irritating to say the least. This only started showing up in my Windows 10 and my linux systems in FF Version 106 and is also violating my preferences to have a totally blank page when a new private window is opened. Suggestions would be most appreciated.

Asked by llpropman8 1 year ago

Answered by llpropman8 1 year ago

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Firefox keeps hiding my tabs after dragging a tab to another window. Gif of issue included

Whenever I drag a tab to another window in Firefox, the first window will hide all but the most recent tab. The only way to unhide them is to open a new tab. Is there a … (read more)

Whenever I drag a tab to another window in Firefox, the first window will hide all but the most recent tab. The only way to unhide them is to open a new tab. Is there a way to turn this off? I can't figure out what's causing it.

Asked by finalexits 1 year ago

Answered by cor-el 1 year ago

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custom search engines automatically adding + to URLS instead of %20

Hi there! I have a pretty frustrating issue with custom search engines. I use custom search engines all the time to look up words on a dictionary website. In cases where… (read more)

Hi there!

I have a pretty frustrating issue with custom search engines. I use custom search engines all the time to look up words on a dictionary website. In cases where I need to look up something that is more than one word, I'm unable to use this feature because Firefox automatically adds '+' to encode spaces to the URL. since the website that I use does not know how to deal with that, I am unable to use this otherwise convenient feature in cases where my searches utilize spaces.

is this behavior adjustable in any way?

Asked by zeldio 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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MathJax formulas are not displayed correctly in Firefox browser windows

MathJax formulas are not displayed correctly in Firefox browser windows, e.g. https://mail.google.com/mail/u/0/?ui=2&ik=96a0a80d2a&view=lg&permmsgid=msg-f%3A1… (read more)

MathJax formulas are not displayed correctly in Firefox browser windows, e.g. https://mail.google.com/mail/u/0/?ui=2&ik=96a0a80d2a&view=lg&permmsgid=msg-f%3A1748952987569305801&ser=1 Windows 10, Firefox 106.0.5 (64 bit) Thanks

Asked by uwemenzel 1 year ago

Answered by cor-el 1 year ago

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Firefox View as new Tab

Dear Firefox Team, since updating, I've been enjoying the new Firefox View function. Sadly, as I'm using a few tweaks here and there (vertical tree tabs, modified chrome… (read more)

Dear Firefox Team, since updating, I've been enjoying the new Firefox View function. Sadly, as I'm using a few tweaks here and there (vertical tree tabs, modified chrome.css to remove horizontal tabs, etc.), its not visible at the place where it originally belongs. Because of that I'm searching for a way to include it in my workflow. To do this, I've made it my Homepage, and now, I'm trying to change it to my NewTab page as well. I find it more useful than clicking on a random website. I have tried to achieve this with addons and inside about:config; but as you know, "about:newtaburl" has been removed a long time ago.

Do you have an Idea how I could achieve this, or do you think it would be possible to create an option to this in a future release?

Thank you for reading my message, who knows maybe I can give you an Idea

Asked by jiorugu 1 year ago

Answered by cor-el 1 year ago

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Accidentally used Close All Windows with 4 windows open, main window gone

I used Windows function to close all windows to close firefox. Big mistake. I had 4 windows open and for some reason, Firefox decides to only save 3. I lost my main windo… (read more)

I used Windows function to close all windows to close firefox. Big mistake. I had 4 windows open and for some reason, Firefox decides to only save 3. I lost my main window with a few hundred tabs open. I realized that when I opened firefox back up and immediately wanted to restore it using Recently Closed Windows, which usually works, but not this time, because it's been 4 windows. I backed up the sessionstore-backups folder but it seems like the "upgrade" files are too large for it to handle and the recovery files don't contain the missing window.

Help?

On Windows 11, latest version, lots of addons including tree-style-tab, so empty header tabs are in the file for my pinned tabs.

Asked by 437 1 year ago

Answered by 437 1 year ago

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Book Mark history deletion

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had… (read more)

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had been saved in a folder created in Other Bookmarks? I discovered that when you delete a book-mark entry from drop down menu, the same entry is also deleted from its saved location in Other Book Marks. I was trying to reduce number of unsorted entries in drop down menu while saving (and retaining) the same link in the Other Bookmarks section and folder. I want to continue using the sorting and discrete folder saving possible with the Other Bookmark section but clean up the clutter in the unsorted bookmark section.

Asked by nokaoi1 1 year ago

Answered by nokaoi1 1 year ago

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Firefox View Not Enabled By Default On Update to 106 on Arch Linux

I have recently updated to Firefox 106 on two Arch Linux systems. One of them has Firefox View enabled and working by default, another does not. I looked around and tried… (read more)

I have recently updated to Firefox 106 on two Arch Linux systems. One of them has Firefox View enabled and working by default, another does not. I looked around and tried some options in about:config to enable it, however it did not work and I reverted the changes. I would like to enable Firefox View on this browser as well, and I would like to know how to enable it.

Asked by Harley The Foxy 1 year ago

Answered by cor-el 1 year ago

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Firefox Lags While Typing After Last Update

Long story short, it's in the title. After the most-recent update, Firefox has been hanging whenever I type, and I'm right in the middle of typing a novel. The CPU usage … (read more)

Long story short, it's in the title. After the most-recent update, Firefox has been hanging whenever I type, and I'm right in the middle of typing a novel. The CPU usage spikes, according to the Firefox Task Manager, to 300% or MORE just from typing a few words. Even right now, typing this, the screen is sentences behind where I am in my typing. Took an entire minute for the page to catch up. On a single paragraph.

The hanging/lag does not occur when I navigate between pages, stream videos on Youtube or Netflix, or other things which should be about 100x more resource-intensive than typing a few sentences. And yet, that's all that does it.

There are no problems with lag when using Chrome, Discord, or other internet-based programs for typing. There are some issues with my word processor, Open Office Writer, but only when Firefox is open and running too, even though the two don't interact, to my knowledge.

I have followed every step on this page: https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding This page: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems And this page: https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources beyond upgrading my computer, because it is absolutely ridiculous to consider doing that given the circumstances. It's only Firefox having the problem, after all.

In addition, I have reinstalled my keyboard driver, turned off cursor highlighting (it wasn't on, but I enabled it and disabled it again, just in case), and removed any delay in repeat keys in the keyboard config. No difference.

Honestly, I don't know that there's a community-based solution for this, but I'm willing to be wrong about that. I just want to make certain someone more official than myself is aware of the problem.

Thanks in advance, -Tyr

Asked by Tyr 1 year ago

Answered by TyDraniu 1 year ago

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Firefox Snap launches 'open with' error boxes when user/firefox account clicked.

I am having an issue with Firefox snap on Lubuntu 22.10. When I click on the Firefox account user image in the toolbar two error boxes open each time. I have attached an… (read more)

I am having an issue with Firefox snap on Lubuntu 22.10.

When I click on the Firefox account user image in the toolbar two error boxes open each time. I have attached an image of the error box.

Any ideas on where I could start with this?

Asked by Keith 1 year ago

Answered by Keith 1 year ago

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disappearing add-ons

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappea… (read more)

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappeared! this is not the first time. what can do i, how can install it to prevent it does not happen again?

Asked by Slawomir Dzwonek 1 year ago

Answered by cor-el 1 year ago

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Firefox warns some websites are not safe and doesn't load their CSS

Recently I started a new job and received a laptop, so I've been setting up the laptop with all my stuff, including Firefox. At first I used Firefox's account sync featur… (read more)

Recently I started a new job and received a laptop, so I've been setting up the laptop with all my stuff, including Firefox. At first I used Firefox's account sync feature, but it doesn't sync everything - my extensions' settings (not the extensions I have but what their settings are), my toolbar customization, all the sites I'm logged into, and maybe some other things are not sync'd. So instead I tried a different solution which has worked for me before - copying my profile folder on my PC and pasting it into the laptop. This mostly works, except suddenly Firefox warns that a lot of my company's websites are a potential security risk with the error code SEC_ERROR_UNKNOWN_ISSUER. I can get past this, but the real problem is some of these websites - namely GitHub - don't load any CSS anymore. I can access the site but it's ugly. Normal GitHub works, only my company's GitHub (which has a different URL) doesn't.

If I switch back to the other profile, it works. But I'd really like to avoid having to manually sync up my extension settings and other things. Is there any other way to resolve this? Thanks.

Asked by ederyaviv 1 year ago

Answered by cor-el 1 year ago

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Latest update is unstable on Windows 10

Since updating to the latest version, Firefox crashes constantly. All add-ons disabled, crashes on any website multiple time, crashes in Troubleshooting mode, crashes on … (read more)

Since updating to the latest version, Firefox crashes constantly. All add-ons disabled, crashes on any website multiple time, crashes in Troubleshooting mode, crashes on restart. I've sent in about 10 reports today alone. Firefox is unstable and I'm unfortunately switching to Edge to continue to enjoy the web.

Asked by pem79 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago