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Some .MSI Files Downloaded as Garbled Plain/Text in Firefox v106.0.x

I am trying to download a .msi installer from the Dell servers at https://dl.dell.com/serviceability/catalog/SupportAssistx64-3.12.3.5.msi using Firefox v106.0.1 but whe… (read more)

I am trying to download a .msi installer from the Dell servers at https://dl.dell.com/serviceability/catalog/SupportAssistx64-3.12.3.5.msi using Firefox v106.0.1 but when I click on that link it opens in a new tab as garbled plain/text (see attached image). If I right click that link and choose "Save Link As" then I am able to correctly download the .msi file.

I have no problem downloading this .msi installer using MS Edge v106.0.1370.52.

I don't think there is a universal problem downloading all .msi installers with Firefox since I can download the latest 64-bit .msi installer for Firefox (Firefox Setup 106.0.1.msi) from https://www.mozilla.org/en-US/firefox/all/ without a problem.

I found a comment by jsche2000 in rkm's July 2017 thread clicking on msi link displays garbage rather than download msi file that "usually the problem is that the server is not set up with a specific content-type for .msi so it sends a default content type such as text/html or text/plain that Firefox dutifully displays in a tab... Unfortunately, there's no built-in way to tell Firefox 'when you see a .msi extension, ignore the content-type indicated by the server and just save it' ".

Before I contact Dell and ask them to fix this problem on their download server, is there any possibility that Firefox v106.0.x has introduced a bug in the way this browser recognizes the specific content-type of some .msi installers? I'm not sure, but there seems to be a change in way that Firefox downloads files in v106.0.x. For example, when I download the latest 64-bit .msi installer for Firefox from https://www.mozilla.org/en-US/firefox/all/ my Firefox prompt now specifically declares that I'm downloading a Windows Installer Package (see attached image), which I don't recall seeing with previous versions of Firefox.

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64-bit Win 10 Pro v21H2 build 19044.2130 * Firefox v106.0.1 * Microsoft Defender v4.18.2209.7-1.1.19700.3 * Malwarebytes Premium v4.5.16.217-1.0.1792 * Macrium Reflect Free v8.0.6979 * Dell SupportAssist v3.12.3.5 * Dell Update Windows Universal v4.6.0 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

Asked by lmacri 1 year ago

Answered by TyDraniu 1 year ago

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Default themes & tabs -- how do I get them back?

Firefox displayed a pop-up box on 10/30/22 or 10/31/22 that I accidentally agreed to. The appearance of all my tabs and screens changed. I'm not interested in any other t… (read more)

Firefox displayed a pop-up box on 10/30/22 or 10/31/22 that I accidentally agreed to. The appearance of all my tabs and screens changed. I'm not interested in any other themes. Community support said to install "System" theme to get the default back, but it's not completely the same. For example, checkboxes on forms display as white checkmarks which are hard to see. In my email, the messages and replies display oddly and are hard to read as the contrast is poor. HOW DO I GET ALL MY DEFAULT BACK?

Asked by davisagoetz 1 year ago

Answered by davisagoetz 1 year ago

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How can I locate the cookie (or cookies) used by a specific website and delete them (not all cookies)?

I'd appreciate easy to follow steps (for the last version of Firefox for a Mac using Mojave) to locate cookies for only ONE SPECIFIC website and delete them. Thanks. … (read more)

I'd appreciate easy to follow steps (for the last version of Firefox for a Mac using Mojave) to locate cookies for only ONE SPECIFIC website and delete them.

Thanks.

Asked by Sue 1 year ago

Answered by Balázs Meskó 1 year ago

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Unable to log-in at t-mobile.com

When I try to log in to my account at t-mobile.com I get the message that Firefox is not supported in incognito mode. https://www.t-mobile.com/unsupported_firefox_incogni… (read more)

When I try to log in to my account at t-mobile.com I get the message that Firefox is not supported in incognito mode. https://www.t-mobile.com/unsupported_firefox_incognito


Logo Corporate Firefox is no longer supported in private mode

The Firefox browser is no longer supported in private mode on our site. To continue, please take Firefox out of private mode or choose another browser. We recommend Chrome, Safari or Edge.

Do I have to compromise my privacy and security just to use the t-mobile.com website?

This happens only on the t-mobile.com website and only after I try to log in to my account. If I don't try to log-in to my account their website works just fine with Firefox.

Thanks for any help on this situation.

Asked by Sammy 1 year ago

Answered by Sammy 1 year ago

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Firefox cannot download .msi files as binaries to Downloads folder

Hi. I'm trying to download an installer .msi file from a valid link. If I do this in Chrome it simply pops it into the Downloads folder as it should. In Firefox, it do… (read more)

Hi. I'm trying to download an installer .msi file from a valid link. If I do this in Chrome it simply pops it into the Downloads folder as it should. In Firefox, it downloads and then displays as a text page of garbage. It seems the file is wrongly defined as text/plain on the server rather than as a binary.

However, I've looked into my Firefox settings to see if I can define the handling behaviour of that file type. I can't! Amazingly to me, the .msi file type can not be added to the list manually. There is no "Add File Type" functionality in there. It seems as though I have to handle the file in Firefox for it to see that that type exists and then it will let me add it to the Downloads/Applications area of settings.

I can right click on the link and choose Save File As which gets round it, but then I still cannot see the .msi file type to add it to the Applications list. Can anyone tell me what I am missing here?

Asked by Bordonbert 1 year ago

Answered by TyDraniu 1 year ago

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White Space Blocking Bottom of Browser

Hello, Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom… (read more)

Hello,

Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom of the browser that blocks website content. When I click on it, it brings me to another task I have open, such as Microsoft Word or my desktop.

Chrome and Edge does not have this problem, I checked. It is relegated to Firefox only.

How can I fix this?

Asked by lianalynn13 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Website is super small font and picture. ONLY one site, but any new page or new tab of that site is super small. Firefox

Moving mouse quickly and hit something, mouse clicked. BAM, fonts and picture to tiny size. Cannot find anything that makes that happen to undo it. All pages that site, n… (read more)

Moving mouse quickly and hit something, mouse clicked. BAM, fonts and picture to tiny size. Cannot find anything that makes that happen to undo it. All pages that site, no other site. Closing/opening Firefox stays the same. Zoomed to max and can now see, but page is not correct proportions.

Asked by whyaduck 1 year ago

Answered by cor-el 1 year ago

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Firefox View is not showing!

Firefox view is a new feature that looks awesome and I'd love to try it out to sync stuff between devices. There's just one problem: Firefox view works on my laptop a… (read more)

Firefox view is a new feature that looks awesome and I'd love to try it out to sync stuff between devices. There's just one problem:

  1. Firefox view works on my laptop and seems to work on my phone, but does not work on my desktop.

For reference:

  • Desktop (doesn't have view tab) is Mac Mini 2020 (M1) on Mac OS Ventura 13.0 (22A380)
  • Laptop (has view tab) is Mac Mini 2020 (M1) on Mac OS Ventura 13.0 (22A380)
  • Both devices are running Firefox 106.0.2 (64-bit)

I have already:

  • Made sure "Open Tabs" is enabled for sync on all devices
  • Looked for the firefox view in the "Customize Toolbar" menu
  • Disabled / Re-enabled Firefox-View in about:config

Asked by WitchPHD 1 year ago

Answered by WitchPHD 1 year ago

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Location

Every time I go to a website that show location (Home Depot, Indeed) it shows my location as Philadelphia, PA. I am in Holley, NY. That's how it used to show up on Inde… (read more)

Every time I go to a website that show location (Home Depot, Indeed) it shows my location as Philadelphia, PA. I am in Holley, NY. That's how it used to show up on Indeed. Why is it doing this now?

Asked by ldm2645 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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When pasting picture into Discord from clipboard picture attaches as two pictures

Steps to Reproduce: Copy picture from browser(Happens only when copying from Mozilla) and paste it into discord message window Picture actually should attach only as one… (read more)

Steps to Reproduce: Copy picture from browser(Happens only when copying from Mozilla) and paste it into discord message window

Picture actually should attach only as one file

Happens not only to me https://www.reddit.com/r/discordapp/comments/x11iq3/comment/imbg35t/

Asked by sergtzel 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Scrolling

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of scr… (read more)

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of screen won't work with my mouse, must be dragged down or up the page using cursor.

Asked by Martin Birch 1 year ago

Last reply by James 1 year ago

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Firefox ARM64 Windows freezes at random

Hello I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new… (read more)

Hello

I am using Firefox for ARM64 Windows and noticed that the browser will lock up at random (roughly every half an hour, and usually after trying to navigate to a new page). As the browser doesn't actually crash, just freezes, I have no crash reports to submit.

I am using a Windows Devkit for ARM.

As a developer myself, my instinct tells me this could be an issue with Firefox's JIT for Arm64 platforms but I have no proof.

Asked by comfycallum 1 year ago

Answered by TyDraniu 1 year ago

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How to put my bookmarks in a toolbar on the left side of screen

I have tried to figure this out on my own, with no success. Can you send me step by step instructions on how to move my bookmarks to the side of my browser screen. Right … (read more)

I have tried to figure this out on my own, with no success. Can you send me step by step instructions on how to move my bookmarks to the side of my browser screen. Right now they go across the top of the screen. Thanks!

Asked by Mgateslucky 1 year ago

Last reply by Terry 1 year ago

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  • Archived

How to preserve the order of the opened tabs when opening all synced tabs

Hi, I'm migrating to a new PC and followed the below article to open all my currently synced tabs from the old machine on my new one: https://support.mozilla.org/bm/quest… (read more)

Hi, I'm migrating to a new PC and followed the below article to open all my currently synced tabs from the old machine on my new one: https://support.mozilla.org/bm/questions/1357426

The issue is that the on the new machine when I open all synced tabs, the order is reversed, i.e. my latest tabs that are on the right on the old machine are now on the left in my new machine. How do I tell open all tabs to keep the same order in the new machine? Any help is greatly appreciated..!

Thanks! manoja

Asked by manoja 1 year ago

Answered by cor-el 1 year ago

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Purple themed private window

Is there a toggle to turn off the purple theme in private windows? As an elderly person I find it hard to see things and it's quite irritating to say the least. This on… (read more)

Is there a toggle to turn off the purple theme in private windows? As an elderly person I find it hard to see things and it's quite irritating to say the least. This only started showing up in my Windows 10 and my linux systems in FF Version 106 and is also violating my preferences to have a totally blank page when a new private window is opened. Suggestions would be most appreciated.

Asked by llpropman8 1 year ago

Answered by llpropman8 1 year ago