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  • Archived

Can't Save any Files or Photos

I just let FF update to v101.0, and now every picture or file I try to save fails. Nothing wrong with my connection, I can go to the same URL in Edge, Chrome, and save, … (read more)

I just let FF update to v101.0, and now every picture or file I try to save fails. Nothing wrong with my connection, I can go to the same URL in Edge, Chrome, and save, but no longer in FF. The download shows, but has a retry symbol next to it, if selected it just fails again. I was literally just saving files before it update, and now every site fails to save.

  • Archived

Autofill username is incorrect

I use LastPass as a password manager. I found one account where the username is being auto-filled incorrectly even though I have turned off autofill and autologin in Last… (read more)

I use LastPass as a password manager. I found one account where the username is being auto-filled incorrectly even though I have turned off autofill and autologin in LastPass. Also, I have un-clicked "Ask to save logins and passwords for websites" in Firefox. It seems like one or both of these should have disabled the little pop-up login window altogether.

I don't know where the incorrect information is coming from. Do you have any wisdom to provide. By the way, I am able to log in by filling in the username manually.

Thank you.

  • Archived

Bank a/c log in

1. If I enter a Bank card number and tick the "remember me" it does not remember it the next time I log in. 2. Also, my system had to be re-installed and before with my… (read more)

1. If I enter a Bank card number and tick the "remember me" it does not remember it the next time I log in.

2. Also, my system had to be re-installed and before with my older version of W8.1 I had certain folders under my saved web pages. Now when I open Firefox and want a bookmarked page in one of those folders, it is no longer there. Only individual bookmarks.

3. Is there a Chat for firefox?

Asked by sbresgi1 1 year ago

Last reply by sbresgi1 1 year ago

  • Solved
  • Archived

I can't find a record of website forms I fill out and send.

When on Firefox, I sometimes fill out a form on a website for a variety of reasons, i.e. requesting a document. After doing so, I can find no record that it was sent. My… (read more)

When on Firefox, I sometimes fill out a form on a website for a variety of reasons, i.e. requesting a document. After doing so, I can find no record that it was sent. My primary email is [edited email from public] @gmail.com. Is that what is used to send it? If so, I cannot find any record of it when I check "sent" items on that account. Please tell me where i can find that record? Steve C

Asked by cookandkids 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Text missing from buttons

Text missing from buttons and other items on one website [ renderosity.com ]. Text returns if I restart Firefox in troubleshooting mode. Text remains absent if I disabl… (read more)

Text missing from buttons and other items on one website [ renderosity.com ].

Text returns if I restart Firefox in troubleshooting mode.

Text remains absent if I disable all extensions and restart Firefox.

Text remains absent if I clear the cache.

Text remains absent if I refresh Firefox.

Text remains absent if I clear the startup cache.

Asked by lukon100 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Location

Hi, My name is Jose and Good afternoon, I'm not very good with computers but I have notice that on Facebook Security and log ins it says (Windows PC · Cedar Mill, OR, Un… (read more)

Hi, My name is Jose and Good afternoon, I'm not very good with computers but I have notice that on Facebook Security and log ins it says (Windows PC · Cedar Mill, OR, United States Firefox) But I'm in Miami FL. Is that Firefox location or Im been jacked. Thanks

Asked by joseperez283 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Problem with input method in search bar.

Hello, I have found a bug in Firefox Linux browser. When i type something on search bar, there will be not any suggest at all until I type space. And when i use default i… (read more)

Hello, I have found a bug in Firefox Linux browser. When i type something on search bar, there will be not any suggest at all until I type space. And when i use default input method (english), it become normal (the fourth pic). Hope you know what i'm saying because of my bad English. Thanks.

Asked by minhnbnt 1 year ago

Last reply by minhnbnt 1 year ago

  • Archived

Latest upgrade

I upgraded my firefox today to 101 I think and now I cannot search or go to any website. I tried to restore to a previous version and it said none are available. The on… (read more)

I upgraded my firefox today to 101 I think and now I cannot search or go to any website. I tried to restore to a previous version and it said none are available. The only way I can use firefox to go on the web is if I go into troubleshooting mode. How can I fix this?

Asked by bscottfildes 1 year ago

Last reply by ManageAccount 1 year ago

  • Archived

Computer crashing after accepting test program for extra cookie protection

Ever since accepting the trial program for extra cookie protection a few days ago my computer has been crashing and/or running very slow. How do I remove this test progr… (read more)

Ever since accepting the trial program for extra cookie protection a few days ago my computer has been crashing and/or running very slow. How do I remove this test program and restore my computer to the way it was?

Asked by rlockward 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox not working

I have a user whose Firefox has stopped working. It will start up, but nothing ever is displayed in the window. The address bar and buttons are all there, but nothing f… (read more)

I have a user whose Firefox has stopped working. It will start up, but nothing ever is displayed in the window. The address bar and buttons are all there, but nothing from a web site, just a white page. If I enter a url, or click on a bookmark the refresh button never changed to an 'X', but I can see traffic from her machine going across our firewall. Try to go into setup and it's the same thing. About:config displays nothing. It's all just a blank page. Other browsers seem to work fine.

I've tried refreshing, and I've uninstalled and reinstalled, but it didn't fix it. Any ideas?

Thanks.

Asked by rickl8327 1 year ago

Answered by rickl8327 1 year ago

  • Archived

I have lost connection to firefox. I am 76 years old and I am unclear as to why I no longer can browse with firefox

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues w… (read more)

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues with Firefox

Asked by Tracy Reed Molitor 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Website compatability

Can not access PDF on a specific website when using Firefox 101.0. I can access with Google Chrome. Was told by the website that "we recommend using the most recent versi… (read more)

Can not access PDF on a specific website when using Firefox 101.0. I can access with Google Chrome. Was told by the website that "we recommend using the most recent versions of either Google Chrome or Microsoft Edge. Other browsers, such as Safari or Firefox, are not compatible and will cause viewing issues. Our best suggestion at this time would be to check and confirm that you are using the most recent browser version." I prefer Firefox, so does anyone have a suggested fix for Firefox?

Asked by TEHurley 1 year ago

Last reply by TEHurley 1 year ago

  • Solved
  • Archived

My self-signed *.local.dev wildcard SSL no longer works in v101.0

After upgrading to v101, Firefox no longer recognizes my Self-signed wildcard SSL for *.local.dev. Before you tell me not to use the .dev domain, I am aware that Google … (read more)

After upgrading to v101, Firefox no longer recognizes my Self-signed wildcard SSL for *.local.dev.

Before you tell me not to use the .dev domain, I am aware that Google owns it and we're technically not supposed to do local development with the *.local.dev domain.

I have already tried the following: 1. Set network.stricttransportsecurity.preloadlist to FALSE, and everything was working perfectly fine before v101 2. imported the server.crt into Trusted Root Authorities in Windows, and also imported it in the Certificate manager in Firefox. 3. Tried other wildcard local domains like *.test.site, *.local.ddev and these don't work either.

I even tried following recent guides to issue a new certificate with openssl and SAN, and it still doesn't work.

Screenshot of wildcard SSL attached.

Asked by Chad Reitsma 1 year ago

Answered by Chad Reitsma 1 year ago

  • Archived

Mulitple requests for Primary Password immediately after opening Firefox

I installed Windows 11 and Firefox on a new PC. I used Firefox Sync to get my bookmarks onto the new PC. Firefox is version 101.0. I'm using Windows 11 Home, 10.0.22000… (read more)

I installed Windows 11 and Firefox on a new PC. I used Firefox Sync to get my bookmarks onto the new PC. Firefox is version 101.0. I'm using Windows 11 Home, 10.0.22000, Build 22000.

When Firefox is opened it immediately asks for the Primary Password, then immediately asks for it again. I have to cancel the 2nd request before I can enter the PW in the first request.

Is there a fix for these multiple requests?

Thank you.

Asked by ezameht 1 year ago

Last reply by ezameht 1 year ago

  • Solved
  • Archived

Terrible font rendering in v101

Lighter fonts (from multiple families, and on multiple websites) are rendered so poorly they are barely legible. I already tried disabled performance settings, and turn… (read more)

Lighter fonts (from multiple families, and on multiple websites) are rendered so poorly they are barely legible.

I already tried disabled performance settings, and turning off ClearType in Windows (it barely had any effect)

How do we fix this?

Asked by Chad Reitsma 1 year ago

Answered by Chad Reitsma 1 year ago

  • Archived

Can no longer ope Outlook in Firefox after 10 years of being okay

I can no longer open Outlook (Office 365) in Firefox. I reset to original factory setting and was able to open it once but now I keep getting the same error message attac… (read more)

I can no longer open Outlook (Office 365) in Firefox. I reset to original factory setting and was able to open it once but now I keep getting the same error message attached. I get through the login and then it starts "glitching" in the bottom left of the screen while trying to connect.

Asked by headshot 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Udemy site working very slow

Udemy site started exhibiting extreme slowness day before yesterday. It came out of blue and here is the link: https://infor.udemy.com/course/certified-kubernetes-adminis… (read more)

Udemy site started exhibiting extreme slowness day before yesterday. It came out of blue and here is the link: https://infor.udemy.com/course/certified-kubernetes-administrator-with-practice-tests/learn/lecture/14295514#overview

Tried following: clearing cache, disable/enable plugins, update FF to latest version etc.

Asked by gbittu 1 year ago

Last reply by gbittu 1 year ago