Showing questions tagged: Show all questions
  • Solved
  • Archived

Secondary right-side navigation slider missing

My Firefox has suddenly stopped working when websites have menus you need to scroll through on the right side. Example: websites where you are drilling down through filt… (read more)

My Firefox has suddenly stopped working when websites have menus you need to scroll through on the right side. Example: websites where you are drilling down through filter options, or in Ancestry where you will typically open a record in the hints screen and scroll down through the detail. The right scroll navigation causes the whole page to scroll up and down; there's no way to navigate down in the sub-display. I have run FF in safe mode, and done a scorched-earth uninstall/reinstall and the problem persists even with no plug-ins restored. This is on a machine running Windows 11. The machine crashed right before this became a problem. Sites work in Edge without issue.

Asked by swalker7736 1 year ago

Answered by swalker7736 1 year ago

  • Solved
  • Archived

How do I fix Header Overflow errors in Firefox

From time to time I get an Error Overflow message in Firefox. Sometimes I enter the website directly in the address line and other times I click a link in an email and it… (read more)

From time to time I get an Error Overflow message in Firefox. Sometimes I enter the website directly in the address line and other times I click a link in an email and it tries to open in Firefox as it is my default browser. If I copy the address line to Chrome it loads correctly.

This is mildly irritating as it puzzles me each time it happens.

I have attached a screen snip showing the error.

Asked by PhilG 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

UAC notification suddenly popping up

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still … (read more)

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still shows up every time. I've checked that no admin is selected in both the shortcut I use and in the program itself. Any suggestions?

Asked by catjenkins74 1 year ago

Answered by Magno Reis 1 year ago

  • Solved
  • Archived

Can't Open Most Google Sites

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit c… (read more)

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit calendar entries. Often when I click a bookmark (in the Bookmarks Bar), or enter the URL for a Google site, nothing happens. Clicking other bookmarks opens the corresponding pages. Only Google sites seem to be affected. Is FF blocking Google?

Asked by Old Man Crutchfield 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Connecting to trusted, unsecure device

I have a Netgear Readynas attached storage device. I am unable to connect to this device using Firefox. I encounter : Error code: SSL_ERROR_UNSUPPORTED_VERSION It i… (read more)

I have a Netgear Readynas attached storage device. I am unable to connect to this device using Firefox. I encounter : Error code: SSL_ERROR_UNSUPPORTED_VERSION

It is not an dangerous site, it is my network storage device.

Is there a way to configure Firefox to connect to this device? Thanks for any help

Asked by Michael 1 year ago

Answered by Michael 1 year ago

  • Solved
  • Archived

Log into Microsoft OneDrive on the web no longer works

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but … (read more)

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

Asked by lalucher6 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

after updating to 100.0, forefox "Loses" connection.

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the star… (read more)

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the startup cache, to get back online, only for it to happen again... and again, and again, and again! Didnt have this issue with the previous update. PLEASE HELP! and please keep the answers simple, im not well versed in programming language

Asked by thegearworks 1 year ago

Answered by thegearworks 1 year ago

  • Solved
  • Archived

recent activity page

I use the recent activity page as a homepage with the icons of the websites that I most frequently use. but i can't figure how to adjust/pick the icons (websites) that I… (read more)

I use the recent activity page as a homepage with the icons of the websites that I most frequently use. but i can't figure how to adjust/pick the icons (websites) that I want to appear on this page. Something is picking them for me. And when I delete an icon another one pops in place but is generally a website I rarely use. How can I choose the icons (websites) that I want to appear on this page?

Asked by RickS 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

scroll bar gone release 100

Hi, With the newest release 100 my scroll bar has changed. Its now some itty bitty thin cant find unless you hover out it thing. I want the regular wide colored scroll b… (read more)

Hi, With the newest release 100 my scroll bar has changed. Its now some itty bitty thin cant find unless you hover out it thing. I want the regular wide colored scroll bar I had. Is there a way to change it back?

Thank you

Asked by needyahoo 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

File size limit

Hi - I'm currently working abroad as a photographer, and am having great difficulty uploading image files larger than about 25mb. Is there a Firefox limit on files larger… (read more)

Hi - I'm currently working abroad as a photographer, and am having great difficulty uploading image files larger than about 25mb. Is there a Firefox limit on files larger than this, or is there a setting I can use to allow larger uploads? Thanks, Alex

Asked by alex263 1 year ago

Answered by alex263 1 year ago

  • Solved
  • Archived

Extremely slow start-up(Win10)

The browser takes extremely long time to start-up. Task manager shows that it's trying to pull some 200mbs of data at the rate of 0.5mb\s or less. RAM is fine. HDD is old… (read more)

The browser takes extremely long time to start-up. Task manager shows that it's trying to pull some 200mbs of data at the rate of 0.5mb\s or less. RAM is fine. HDD is old, but recently defragmented and, outside of <this> particular issue - it's not a problem. System is dusty, but system is system. For some reason virtually any other program launches more or less just fine. A particularly heavy game can pull gigabytes of data in about the same time that Firefox is bottlenecked to kilobyte speed.

It's not a conflict of start-ups, I have only the driver necessities in there. it's not a windows start-up issue, the browser can take as much time even a minute after windows is loaded. It's not a (anti)virus. Because I don't use either. It's not some 15 year old Celeron trying to handle W10, FX8320 should be able to handle opening a web browser. It's not a ton of extensions, and it's not even Firefox accounting, it happened before I registered. From extensions it's only ublock origin and VPN.

My personal three guesses are:

-More than 3-5 tabs on average, but, last I checked, the tabs aren't loaded upon start-up. And power users have sessions of dozens of tabs. -100-200 bookmarks. Again, not sure how hard is it to read a text data, unless it also has to load some thumbnails or icons or whatever. -Software aging.(Latest stable firefox, updates are on, and it has been running far less than this 4 year old system)

Reinstalling the system isn't a solution. Nor is reinstalling Firefox. Nor is dumping bookmarks, because otherwise why bookmark them. I'd just like to know why is Firefox limited to kilobyte speed of initial page loading. It can't be a damaged HDD cluster, otherwise I'd feel it outside of start-up.

With my limited knowledge of PC - it's usually a random read issue. Because like every memory benchmarks(HDD and RAM) can show hysterical speeds when loading\copying some 50gigs of a single file, if it's a few hundreds of thousands of small files - it becomes random and tanks. But what I don't understand why does Firefox have THAT much clutter? Is it really the bookmarks?

Asked by Wirxaw 1 year ago

Answered by Wirxaw 1 year ago

  • Solved
  • Archived

"Open Containing Folder" can't open file folder, instead it opens the file itself

Similar to: https://support.mozilla.org/en-US/questions/1329194 https://support.mozilla.org/en-US/questions/1298089 In KDE 5.24.4, Linux. I started to have some issues w… (read more)

Similar to: https://support.mozilla.org/en-US/questions/1329194 https://support.mozilla.org/en-US/questions/1298089

In KDE 5.24.4, Linux. I started to have some issues with "Open containing folder" probably because I installed many Gnome apps which may cause bad configurations in my system.

I suspect this cause this issue even though I don't really have gnome file manager:

https://polywogsys.livejournal.com/309405.html "Gnome based file managers, Nemo/Caja/Nautilus provide the entry org.freedesktop.FileManager1. So it doesn't matter what you set as your default application for the filemanager mimetype - as per the freedesktop.org standard, firefox will always select a filemanager based on dbus (if it's there)"

But because the mimetype points to "dolphin", I dont really have other explanation either: $ xdg-mime query default inode/directory org.kde.dolphin.desktop

Asked by gjoe 1 year ago

Answered by gjoe 1 year ago

  • Solved
  • Archived

Amazon webpage does not load properly using Firefox

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view … (read more)

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view Amazon just fine under Safari.

Asked by pam_calhoun 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

search a pdf in firefox. ctrl+shift+f and ctrl+f do not work

Normally there is no difficulty searching a pdf with a pdf reader. How does one do it in Firefox? Note that ctrl+shift+f and ctrl+f do not work. John … (read more)

Normally there is no difficulty searching a pdf with a pdf reader. How does one do it in Firefox?

Note that ctrl+shift+f and ctrl+f do not work.

John

Asked by johncurry 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Firefox can't use my microphone

I haven't used my microphone in Firefox in years. I tried today, logged into Google Voice, which tells me it can't access the microphone. I set permissions in Firefox'… (read more)

I haven't used my microphone in Firefox in years. I tried today, logged into Google Voice, which tells me it can't access the microphone. I set permissions in Firefox's settings. I turned up all the mic settings in alsamixer. I tried https://mdn.github.io/web-dictaphone/ , recommended in another thread here, and it doesn't record either. I can use the microphone outside X, with sox's rec. I also can't record a new greeting in Google Voice.

Firefox 100.0.2 , Linux, Slackware 64-bit, all packages updated this morning.

Asked by RandomTroll 1 year ago

Answered by RandomTroll 1 year ago

  • Solved
  • Archived

Firefox 100, Google Services disconnects after a few minutes of having a tab open.

Having any google related webpage open for more than a couple of minutes causes it to disconnect (gmail, calendar). This results in no connectivity to any Google services… (read more)

Having any google related webpage open for more than a couple of minutes causes it to disconnect (gmail, calendar). This results in no connectivity to any Google services. Opening new tabs will refuse to load even Google.com. The only fix is to completely close out of Firefox and relaunch. But having gmail open for a few minutes will result in it disconnecting again.

The issue persists in 'troubleshooting mode' as well as after doing a refresh. I have experienced this now for the past couple of weeks on my Windows 10 work laptop. I have also seen this on 2 different Linux machines in the past few days. I had attempted to disable http3 and telemetry settings from an older post I had found, but no luck. Not sure what else to try at this point.

Asked by mcg 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

I need to turn off my Delete cookies and site data when Firefox is closed setting.

I need to turn off my Delete cookies and site data when Firefox is closed setting.I have wrongly turn on this setting i need to turn off this setting.please help me to ch… (read more)

I need to turn off my Delete cookies and site data when Firefox is closed setting.I have wrongly turn on this setting i need to turn off this setting.please help me to change it.

Asked by Sridhar 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Too many pinned tabs broke Mozille

When i have like 50+ tabs pinned then firefox breaks and we cannot scroll tabs anymore. Of course closing tabs doesn;t work with Ctrl+W, but then we need some different s… (read more)

When i have like 50+ tabs pinned then firefox breaks and we cannot scroll tabs anymore. Of course closing tabs doesn;t work with Ctrl+W, but then we need some different shortcut for closing pinned tabs (like for example Ctrl + Shift + W) or just you fixing this bug ;) I attach 2 screenshots that show what happens with Firefox when having too many tabs pinned. I can't navigate through tabs anymore.

Asked by lunesco 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago