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use of Thunderbird with a Yahoo email account

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up? … (read more)

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

Asked by jauerbach855 2 weeks ago

Last reply by christ1 1 week ago

downloading statements from my bank account

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can … (read more)

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can carry out these functions easily from Microsoft Edge, so why the sudden change ? Can anyone please help me to fix this in Firefox?

Asked by stef.l1 2 months ago

Last reply by cor-el 2 months ago

Download new version nag

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to b… (read more)

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to become an every hour nag to update and install latest version of Firefox. Refuse to use Microsoft Edge or Chrome, and will switch off Firefox too if not rectified.

Asked by Grizz B 1 week ago

Last reply by James 1 week ago

Having trouble installing 115

When installing 115, I get to a page that says "Just one more step! Finish installing, and start enjoying Thunderbird." But there is no "Finish" or similar button. What… (read more)

When installing 115, I get to a page that says "Just one more step! Finish installing, and start enjoying Thunderbird." But there is no "Finish" or similar button. What do I do?

Asked by James Brink 4 months ago

Last reply by MU 4 months ago

Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 1 month ago

Last reply by NoahSUMO 2 weeks ago

Setting up existing account on Yahoo Mail Servers

Cox Communications recently discontinued its e-mail services but provided a simple, direct transfer path to Yahoo Mail. The transfer retained the '@cox.net' referent in … (read more)

Cox Communications recently discontinued its e-mail services but provided a simple, direct transfer path to Yahoo Mail. The transfer retained the '@cox.net' referent in the e-mail address -- e.g., 'myusername@cox.net' -- to make the transition to Yahoo Mail seamless for all correspondence. The new Yahoo Mail username also now includes the '@cox.net' referent -- e.g., the former 'myusername' under Cox is now 'myusername@cox.net' under Yahoo. The transfer was successful, and e-mail send & receive functions for all of my old Cox accounts now work on the Yahoo Mail servers -- but ONLY in Yahoo's webmail.

in order to get Thunderbird to recognize my existing accounts under the new Yahoo regime, I went to 'Set Up Another Account > Email' and entered the required information, as illustrated in the attached screenshots. (See attachments 01 & 02.) The Set Up procedure initially found the old Cox server settings, apparently from Mozilla's archived data for the account. I Then performed a manual configuration, and, as indicated in the attached screenshots, the Set Up procedure also successfully found the new Yahoo Mail servers. Success, right?

Wrong! When I restarted Thunderbird, the new Yahoo Mail server settings were in place, but the username had not been updated -- it lacked the '@cox.net' suffix. After manually amending the username and again restarting, the new server settings and amended username were in place, but connection to the Yahoo servers failed repeatedly. (See attachment 03.) A second round of the 'Set Up Another Account > Email' procedure revealed that the archival Mozilla data had not been updated -- it still pointed to the old cox.net settings -- and a second manual configuration led to the same results as the first: Thunderbird failed to connect to my account on the Yahoo Mail servers.

I then looked for a way to completely remove the existing account from Thunderbird, and then to create a new account from scratch for the existing account on Yahoo Mail. I consulted Thunderbird online support advice [ref. 'Close My Account - https://support.mozilla.org/en-US/questions/1395523 ]:

"If you created a mail account in Thunderbird for a particular email address to download emails from server then you can easily remove it ( Menu icon > Account Settings -- Select name of account in Left Pane -- Click on 'Account Actions' -- Select :'Remove Account'. -- Restart Thunderbird. ),"

However, I could find no 'Remove Account' selection anywhere in the version of Thunderbird that I am using (ver. 115.9.0 - 64-bit)!

Please explain what I must do:

   1. to make an existing Thunderbird account originally set up for an old '@cox.net' address hosted on Cox servers now connect to a new '@cox.net' address hosted on Yahoo Mail servers; 

or, alternatively,

   2. to remove all traces of an existing Thunderbird account originally set up for an old '@cox.net' address once hosted on Cox servers, and then to set up a new Thunderbird account for the same '@cox.net' address now hosted on Yahoo Mail servers.

___________________

Asked by NotFromHere 6 days ago

Last reply by Matt 5 days ago

How can I remove the latest update (115.4.1)?

I just downloaded the update (115.4.1), which has caused all kinds of problems. I can no longer automatically connect with my server, the typefaces have changed in my in… (read more)

I just downloaded the update (115.4.1), which has caused all kinds of problems. I can no longer automatically connect with my server, the typefaces have changed in my inbox, there are no longer 'get messages', 'reply', 'forward', 'write' buttons, etc. Can I simply remove this update? Thanks.

Asked by Janet1593 5 months ago

Last reply by Wayne Mery 5 months ago

1 inbox multiple email multiple folders

Hi i'm trying to use 1 inbox for multiple emails but inside the inbox i want folders to act as different inboxes (i know it sounds complicated). for example as i provide… (read more)

Hi i'm trying to use 1 inbox for multiple emails but inside the inbox i want folders to act as different inboxes (i know it sounds complicated).

for example as i provided in the picture i want to use the inbox named Eurasia as the main inbox and create folders within which i will use them as receivers for the all the other emails (Carlos, Sophia, Sent).

Is this possible and if yes please if you could provide me with a step by step guide.

P.S the emails are POP3 as well as the second screen shot if from MS Outlook and it's the final result of what i want.

Thank you in advance.

Asked by Felino Castaneda 5 months ago

Last reply by Toad-Hall 5 months ago

Firefox browser no longer on W7 laptop. Followed instructions-downloaded

Firefox browser no longer on W7 laptop. Followed instructions-downloaded setup and installer. Neither will do anything - message says no program association to implement … (read more)

Firefox browser no longer on W7 laptop. Followed instructions-downloaded setup and installer. Neither will do anything - message says no program association to implement thses files. Help!

Asked by trewren 5 months ago

Last reply by cor-el 5 months ago

Mail from website

Hi, I'm having a problem with my email. It comes to me through my website Bradfraser.net, and is hosted by Viux. Apparently Viux went out of business a while ago and didn… (read more)

Hi, I'm having a problem with my email. It comes to me through my website Bradfraser.net, and is hosted by Viux. Apparently Viux went out of business a while ago and didn't tell anyone. My email stopped arriving at bradfraser@bradfraser.net two weeks ago and all attempts to rectify this have been stymied by my not having my dashboard info for the site, and I am unable to get it from Viux. (Which seems to have a bot answering questions.) Is there any way you can help me access this email account and get it running again? Any help would be greatly appreciated.

Asked by realbradfraser 5 months ago

Last reply by david 5 months ago

Backing up firefox data on aa corrupted install

My current install of Firefox seems to be corrupted, because every time i try starting firefox, even in safe mode, it says "Could not load XPCOM". So my only option now i… (read more)

My current install of Firefox seems to be corrupted, because every time i try starting firefox, even in safe mode, it says "Could not load XPCOM". So my only option now is to reinstall, but i have some password and my search history and bookmarks and generall data to backup. So my question is how can i do this. Im on a Windows 10 22H2 Machine, and i am a pretty expirienced computer user.

Asked by Ch H 5 months ago

Last reply by cor-el 5 months ago

No release notes!

Thunderbird 15.4.2 was made available today. Since 15.4.1 reintroduced bugs from 15.0 (Hot Mess Edition first push) that had been fixed by 15.3, and I had bugzillad one, … (read more)

Thunderbird 15.4.2 was made available today. Since 15.4.1 reintroduced bugs from 15.0 (Hot Mess Edition first push) that had been fixed by 15.3, and I had bugzillad one, I wondered if 15.4.2 had fixed the bug they introduced in 15.4.1. I installed it and clicked on the usual place for release notes, and got an error message -- that page doesn't exist! They always put out release notes when a new version comes out. This time they didn't. Things really seem to be falling apart at MZLA.

And no, they haven't fixed the bug. Mailnews_scroll... in advanced settings still works backwards (set it to false if you want it to work).

Asked by fred37 5 months ago

Last reply by sfhowes 5 months ago

email

all of the sudden all messages are downloaded and immediately disappear. Also all folders appear empty. I cannot access anything I have saved, neither can I keep received… (read more)

all of the sudden all messages are downloaded and immediately disappear. Also all folders appear empty. I cannot access anything I have saved, neither can I keep received messages in the mailbox.

Asked by Bruna De Marchi 5 months ago

Last reply by sfhowes 5 months ago

Automatic updates

We have recently enabled background updates in our organization, however I noticed that a requirement for this to work is that Firefox needs to be run with the default pr… (read more)

We have recently enabled background updates in our organization, however I noticed that a requirement for this to work is that Firefox needs to be run with the default profile at least once after the feature is enabled. The issue we have is that not all users are actively using Firefox and therefore they are not being updated. I realize the security flaws won't be exposed if it's not in use, but management doesn't like seeing out of date browsers. Is there a way to force auto updates on all device where Firefox isn't not being used. Background updating is working for the majority of those that do use Firefox.

Also, we do have a couple of users reporting a credential prompt when updating from 119 to 119.0.1. These same users had no issues updating from 118 to 119. I have not figured out why this is happening just yet and why only for a handful of users so far. Would anyone have an idea why that is happening?

Asked by rob.scott1 5 months ago

Last reply by Mike Kaply 5 months ago