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Subject: Compatibility Issue with Mozilla Firefox - Shower Door Installation Website

I'm encountering an issue with my website related to Shower Door Installation in Seattle. It doesn't open properly in Mozilla Firefox, and I'm seeking assistance to resol… (read more)

I'm encountering an issue with my website related to Shower Door Installation in Seattle. It doesn't open properly in Mozilla Firefox, and I'm seeking assistance to resolve this compatibility issue. The site works well on other browsers, but on Firefox, there seem to be display problems.

Any insights or suggestions on how to address this concern would be greatly appreciated. I want to ensure that visitors using Mozilla Firefox have a seamless experience exploring our Shower Door Installation services in Seattle.

Thank you for your help!

Asked by Instaup App 4 months ago

Last reply by Paul 4 months ago

ebsite Not Functioning Properly on Mozilla Firefox - Seeking Guidance

I've encountered an issue where my website undertale es doesn't seem to be functioning properly on Mozilla Firefox. It works fine on other browsers, but I'm noticing [spe… (read more)

I've encountered an issue where my website undertale es doesn't seem to be functioning properly on Mozilla Firefox. It works fine on other browsers, but I'm noticing [specific issues you're facing, e.g., layout problems, functionality not working, etc.].

I'd appreciate any insights or guidance on how to troubleshoot and resolve this compatibility issue with Mozilla Firefox. Are there common compatibility issues I should be aware of, or is there a specific debugging process I can follow?

Thanks in advance for your help!

Asked by Alban Kodra 4 months ago

Last reply by Paul 4 months ago

Firefox Android doesn't display pop-ups

Hello! Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any se… (read more)

Hello!

Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any setting to change. Any ideas on how to be sure Firefox is comfigured to allow popups? I participate on a Zoom webinar and can't start Zoom through Firefox so have to use Chrome.

Thanks!

Asked by Ed Robb 5 months ago

Last reply by Ed Robb 5 months ago

Facebook stopped working suddenly

Last night I tried to switch accounts on Facebook (webpage, not app) on Firefox on my phone and it wouldn't load. Now I can't get into it at all on Firefox. Every other w… (read more)

Last night I tried to switch accounts on Facebook (webpage, not app) on Firefox on my phone and it wouldn't load. Now I can't get into it at all on Firefox. Every other website I've tried works except Facebook. I've refreshed, cleared the cache, restarted my phone and logged into FB from another browser, where it worked fine. Any ideas?

Asked by angiethehun 5 months ago

Last reply by angiethehun 5 months ago

  • Archived

encountered performance issue susing Firefox Focus for Android

I have encountered performance issues on my webite Gulfcareerz.online while using Firefox Focus for Android. I've noticed significant delays in page loading and occasiona… (read more)

I have encountered performance issues on my webite Gulfcareerz.online while using Firefox Focus for Android. I've noticed significant delays in page loading and occasional misalignment of elements. Are there any specific steps or configurations that can be implemented to enhance the browsing experience on this website? Your insights would be greatly appreciated. Thank you!

Asked by Babar Azam 11 months ago

Last reply by Paul 7 months ago

Prayer Times Website Issue on Mozilla Firefox

Hello Mozilla Support Team, I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Spe… (read more)

Hello Mozilla Support Team,

I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Specifically, I am encountering problems with my website, "Les Horaires de Prière en France" (https://leshorairepriere.fr/), which provides prayer times in France

Here are the details of the issue:

Problem Description: When I try to access my website using Mozilla Firefox, I encounter certain problems such as slow loading times, layout distortion, or missing functionalities. This issue does not occur on other web browsers, and the website works perfectly fine on them. I would like to ensure that my website is compatible with Mozilla Firefox for a seamless user experience.

Mozilla Firefox Version: Could you please confirm whether my website is compatible with the latest version of Mozilla Firefox? I am currently using Mozilla Firefox version [Insert Your Firefox Version Here] to replicate the issue.

Specific Errors or Glitches: Please let me know if there are any specific error messages, glitches, or warnings that I should be aware of when accessing my website on Mozilla Firefox. This information would be crucial in diagnosing and resolving the issue.

Steps to Reproduce: Could you guide me through the steps to reproduce the issue on Mozilla Firefox? It would be helpful to have a detailed process to understand the problem better and work towards a solution.

Screenshots or Video Recording: If necessary, I can provide screenshots or video recordings of the issues I am encountering on Mozilla Firefox. Please let me know if this would assist in troubleshooting.

Recommendations and Fixes: I would greatly appreciate your guidance on how to make my website compatible with Mozilla Firefox or any necessary changes that need to be implemented on my end. It is essential for me to ensure that my users can access the prayer times information without any hindrance on this popular web browser.

Browser Compatibility Testing: If you have the capability to test my website on Mozilla Firefox, I would appreciate it. Please let me know the results of your testing and any specific observations or recommendations.

Thank you for your time and assistance in resolving this compatibility issue. I look forward to your guidance and support to ensure a seamless experience for all users visiting my prayer times website on Mozilla Firefox.

Best regards, Ahamd Ezat

Asked by theskillsup 5 months ago

Last reply by theskillsup 5 months ago

  • Archived

Pay Pal link not working on I-pad/IOS

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur … (read more)

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur on my desktop or when using Safari. This was worked in the past but has only recently occurred.

Asked by 10boomer 11 months ago

Last reply by Dorian 5 months ago

  • Archived

Incident occurred when I was on website. What happened??

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident? … (read more)

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident?

Asked by Susan Kaszuba 6 months ago

Last reply by Paul 6 months ago

  • Archived

dine-rewards.com

After I login to the dine-rewards.com site there is a logoff function that should display. On Firefox it does not display only a blank screen. If I use Chrome browser the… (read more)

After I login to the dine-rewards.com site there is a logoff function that should display. On Firefox it does not display only a blank screen. If I use Chrome browser the logoff function page does display correctly. Please advise why Firefox is not showing this page. Thank you.

Asked by John C Crowley 6 months ago

Last reply by John C Crowley 6 months ago

  • Archived

firefox on android stops loading pages

i want to migrate from Chrome but this is a deal braker for me. Initially after installation FF works great, but after w while it just stops loading pages, i cant load a… (read more)

i want to migrate from Chrome but this is a deal braker for me.

Initially after installation FF works great, but after w while it just stops loading pages, i cant load any new page. removing all extensions does not help nor exiting FF. Clearing cache cometimes helps but the only working fix is to reinstall.

Android 14, samsung s23 ultra one ui 5.1

same issue as: https://support.mozilla.org/bm/questions/1412113

Asked by dave 6 months ago

Last reply by Paul 6 months ago

  • Archived

Drop Down Menus not working on certain sites

On certain websites (like this one: https://odinholsters.com/products/the-valknut-iwb-custom-order) the drop down menus do not function unless I go to Desktop Mode. These… (read more)

On certain websites (like this one: https://odinholsters.com/products/the-valknut-iwb-custom-order) the drop down menus do not function unless I go to Desktop Mode. These menus work correctly in Chrome. Is this a known issue?

Asked by Looodle 6 months ago

Last reply by Looodle 6 months ago

  • Solved
  • Archived

JavaScript

Hello. I have the most recent update for Android Firefox. Suddenly I can not watch videos because it says my JavaScript is off. I have not done anything to change any … (read more)

Hello. I have the most recent update for Android Firefox. Suddenly I can not watch videos because it says my JavaScript is off. I have not done anything to change any settings. And I am unable to get into "About:Config" to change anything. The version of Android Firefox is 117.0. I would appreciate a response as soon as possible. Thank you so much. Sincerely, Steven Nickerson [email address]

Asked by Nicolas 7 months ago

Answered by Nicolas 6 months ago

  • Archived

Proxy server refused connection

This situation happened after I updated to the latest version of Firefox at Play Store. Once I connect to the VPN, every website only shows this error and refuse to open … (read more)

This situation happened after I updated to the latest version of Firefox at Play Store. Once I connect to the VPN, every website only shows this error and refuse to open normally. After I uninstalled and reinstalled it, nothing changed even I also cleared the cookies and cache. And then I downloaded the extension called FoxyProxy and selected it's proxy type as system, but it showed that system settings is not supported due to Firefox limitation.

I didn't change anything, a few days ago everything went well, but it just happened suddenly without any notice. Other browsers are fine except Firefox.

Please advise. Thanks for your assistance.

Asked by e83gbv 6 months ago

Last reply by e83gbv 6 months ago

  • Archived

When I try to access my chewy.com account, I get an error message from Firefix that says it will never be able to complete it.

I have asked Chewy.com to fix the problem and they tried but it didn't work. I am not the only one having this problem trying to access their Chewy account. I can get in… (read more)

I have asked Chewy.com to fix the problem and they tried but it didn't work. I am not the only one having this problem trying to access their Chewy account. I can get into the website but can't do anything associated with my account or the error message comes up.

Asked by endlessview 6 months ago

Last reply by endlessview 6 months ago

  • Archived

Amazon 1-click purchase not working

The problem is on Amazon website when using 1-click to purchase digital books. I keep getting "An error occurred when we tried to process your request. " (see attached pi… (read more)

The problem is on Amazon website when using 1-click to purchase digital books. I keep getting "An error occurred when we tried to process your request. " (see attached pic) when I click on the 1-click button. After checking my settings in Amazon and Firefox and retrying several times and still get the same error. I switched to a different browser app (Adblock browser app) and had no issues with the purchase. So, I figured it's for to be something in Firefox's code.

Asked by mlinfinite 6 months ago

Last reply by mlinfinite 6 months ago