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watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 4 months ago

Last reply by Paul 2 months ago

Firefox Android Crashes - java.lang.OutofMemoryError

Hello, I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't … (read more)

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

Asked by kBayi 3 months ago

Last reply by Skulljeep 2 months ago

Backup Bookmarks Question

I have Firefox 118.1.0. I am unable to access file:///data/data/org.mozilla.firefox/files/mozilla/ in the browser's address bar. How would I access this? I wanted the boo… (read more)

I have Firefox 118.1.0. I am unable to access file:///data/data/org.mozilla.firefox/files/mozilla/ in the browser's address bar. How would I access this? I wanted the bookmarks file.

Asked by GrapeLivre 5 months ago

Last reply by Paul 5 months ago

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 1 week ago

Last reply by TyDraniu 3 days ago

Firefox on Android shortcuts

Firefox on Android is great, but you can't move your shortcuts, edit the URL for them or sync them with desktop. Am I missing something? Since it's easy to do this very… (read more)

Firefox on Android is great, but you can't move your shortcuts, edit the URL for them or sync them with desktop.

Am I missing something? Since it's easy to do this very basic thing that most other browser's have by default?

I can't find an answer to this, and if it's by design, then why? It makes no sense to not have a basic feature like this in a browser.

Asked by Pac81 5 months ago

Last reply by Paul 4 months ago

Tabs?

Is there a way to search through my open tabs? If not, PLEASE create that feature. Also, is there a way to see the previous pages that have been opened in a tab? Right n… (read more)

Is there a way to search through my open tabs? If not, PLEASE create that feature.

Also, is there a way to see the previous pages that have been opened in a tab? Right now, I have to just keep backspacing through previous tabs hoping to find the one I'm looking for. If not, please ad d a way to view and select previously opened tabs before I start backspacing through them.

Is there a way to sort open tabs, at least alphabetically? If not, that would be a very nice feature to have.

I'm using Android 12.

Thank you for your help.

Asked by letsdothis 1 month ago

Last reply by Paul 1 month ago

reading mode is not working on Android Firefox version 120

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the … (read more)

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the only reason why I use Firefox.

Asked by I like chocolate 1 month ago

Last reply by TyDraniu 3 weeks ago

suggested logins not working

Recently updated my galaxy s22 to android 14. Now Firefox does not suggest logins correctly for any sites. It knows that there is a saved login but the suggested option … (read more)

Recently updated my galaxy s22 to android 14. Now Firefox does not suggest logins correctly for any sites. It knows that there is a saved login but the suggested option is 'purpled' out and no values are provided. Also when I navigate to settings it does not present the option to view any logins.

Asked by beastman1 2 months ago

Last reply by Paul 2 months ago

Syncing Bookmarks in FF for Android

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy. I have logged in with my Account and am now trying to… (read more)

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy.

I have logged in with my Account and am now trying to get the bookmarks synced. I have no Desktop right now to pair. The bookmarks and the Account are only available on my iPad, where FF is logged in and has the bookmarks synced.

Any ideas how I can fix this? Thanks for any help and regards, Dan

Asked by Dan 3 months ago

Last reply by Paul 3 months ago

Mozilla issue on S24+

Hello Mozilla team. I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I … (read more)

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

Asked by serafeim.antonakis 3 weeks ago

Last reply by Paul 3 weeks ago

Synching

Hi, I have Thunderbird installed on a desktop and laptop. If I read, delete or archive a message on my desktop, should it automatically read, delete or archive on my lapt… (read more)

Hi, I have Thunderbird installed on a desktop and laptop. If I read, delete or archive a message on my desktop, should it automatically read, delete or archive on my laptop.

Asked by nicolajc27 1 month ago

Last reply by david 1 month ago