Showing questions tagged:

Bookmark won't appear back on homepage

I recently downloaded Firefox on my Android device. It's been fine. However today, there was an issue. I have the settings set on my phone so bookmarks appear on the home… (read more)

I recently downloaded Firefox on my Android device. It's been fine. However today, there was an issue. I have the settings set on my phone so bookmarks appear on the homepage. However, today, for some reason, the bookmark on the homepage was glitched. I'm not sure why, but I figured I just had to reset it. So I go rid of the bookmark on the homepage, and redid the bookmark. It was working again, but now, the bookmark isn't appearing on the homepage anymore. It's just a blank homepage, even though my settings are still the same. I've turned the settings on and off, reset fire fox, cleared cache, and the bookmark still isn't showing up. Pleas help me.

Solved Archived 6 788

Randomly the URL bar freezes

I can't reproduce it, but sometimes the URL bar becomes unresponsive. You click on it and nothing appens. I've tried to delete cache and history, but nothing changes. … (read more)

I can't reproduce it, but sometimes the URL bar becomes unresponsive. You click on it and nothing appens. I've tried to delete cache and history, but nothing changes.

Solved Archived 6 162

audio distortion youtube

Starting today, YouTube on Android Firefox using below version of Firefox, the audio distorts and has a continual popping clicking on each word of an audio podcast when y… (read more)

Starting today, YouTube on Android Firefox using below version of Firefox, the audio distorts and has a continual popping clicking on each word of an audio podcast when you speed up the YouTube video to 1.5 or 1.75 prior to today it was fine ... The audio is still understandable but distorted when using one of these speed up settings

Using the Chrome browser, everything is fine on the speed up settings on YouTube.com

Android 15

136.0a1 (Build #2016067423), hg-abc92a419107+ GV: 136.0a1-20250112090142 AS: 136.20250110050330

Solved Locked Archived 6 279

Could we add an auto-close tab option for Android?

Just as the title goes. I've been using Mozilla Firefox on desktop since 2005. The best hands down browser ever. I started using Firefox on android back in 2019. I still… (read more)

Just as the title goes. I've been using Mozilla Firefox on desktop since 2005. The best hands down browser ever. I started using Firefox on android back in 2019.

I still love the android version, but my only problem with it is tabs. They stay open constantly. In the desktop application you close out and all the tabs close. In the android version I swipe up and there still there next time I load in. I don't like this at all. Unless I quit out of Firefox from the submenu, the tabs will stay open indefinitely.

I was hoping Mozilla could add an option to auto close tabs in 6 hours or something like that. Or close out tabs when I swipe up in android.

I have moved about 20 friends and family to Firefox and it's always going to be Firefox from now on. You guys rock!

Locked Archived 6 507

Unable to access website

Dear Sir/Madam, Recently I have been having issues accessing a particular website named asus.com for reasons I am unable to discern I keep receiving an error message each… (read more)

Dear Sir/Madam, Recently I have been having issues accessing a particular website named asus.com for reasons I am unable to discern I keep receiving an error message each time I attempt to access the site. I keep receiving an error message indicating that the site cannot be reached. It should be noted that I do not have any issues with any other websites. Your assistance in resolving this extremely annoying issue will be greatly appreciated. Best regards, Volney Boswell

Solved Archived 6 180

Javascript components causing frequent crashes in V145.0

The latest crash: b1ad0fde-1882-41ce-9b80-4fd3e2c5ac20 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331584 free bytes and 120MB until… (read more)

The latest crash:

b1ad0fde-1882-41ce-9b80-4fd3e2c5ac20 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331584 free bytes and 120MB until OOM, target footprint 125474336, growth limit 201326592

* New Sentry Instance: https://sentry.io/organizations/mozilla/issues/?project=6375561&query=e9bad27f848049fca9e39dc6b2d0abd5
* Socorro: https://crash-stats.mozilla.org/report/index/bp-22da7755-1702-4479-8d06-ab0d60251118

java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331584 free bytes and 120MB until OOM, target footprint 125474336, growth limit 201326592 at java.util.Arrays.copyOf(Arrays.java:3578) at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120) at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95) at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156) at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:19) at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21) at mozilla.appservices.httpconfig.FetchBackend.sendRequest$lambda$3(FetchBackend.kt:6) at mozilla.appservices.httpconfig.FetchBackend.sendRequest(FetchBackend.kt:274) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invokeSuspend(viaduct.kt:49) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invoke(viaduct.kt:2) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invoke(viaduct.kt:1) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$$inlined$uniffiTraitInterfaceCallAsyncWithError$1.invokeSuspend(viaduct.kt:39) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:122) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:127) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@2104835, Dispatchers.Default]

HELP!!!!
Solved Archived 6 145

Firefox Focus dark text

Hey, Just recently the Firefox Focus app I use for quick searches decided to change the white text of the recommended results go gray in dark theme. This makes the text h… (read more)

Hey,

Just recently the Firefox Focus app I use for quick searches decided to change the white text of the recommended results go gray in dark theme. This makes the text hard to read. I've tried clearing cache, reinstalling, force quitting and changing the theme on the app and on my phone. How can I get the text back to white?

Solved Archived 6 208

Audio clicks when watching YouTube in version 135

Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, … (read more)

Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, as if it’s a micro-stutter in the audio. I uninstalled and reinstalled the browser, and the issue persists even on a clean browser with no extensions. A similar issue also exists in the beta version of Firefox 136 and the nightly version 137, which I installed for testing without making any changes. To check, I installed Firefox 134 again, and the issue does not occur there. My phone, the Tecno Pova 6 Neo, is relatively powerful with an 8-core processor at 2.2 GHz and 8 GB of RAM. Operating system HiOS 14 on Android 14. Could you help me? Thank you.

Solved Archived 6 562

Firefox auto launches the Google Play store?

Getting a weird issue. When I open Firefox Beta, if it is not already running it loses focus on Firefox and pops open the Google Play Store over the top of Firefox on its… (read more)

Getting a weird issue. When I open Firefox Beta, if it is not already running it loses focus on Firefox and pops open the Google Play Store over the top of Firefox on its Firefox Beta page. It's doing this consistently and repeatably. I'm on a Samsung Galaxy A52 5G on the latest update of Android 14.

Solved Archived 6 425

changing menu language settings.

My Android Firefox app suddenly changed the language for the menus. I now can't read the settings options. Can you describe how to change the menu back to English? … (read more)

My Android Firefox app suddenly changed the language for the menus. I now can't read the settings options. Can you describe how to change the menu back to English?

Locked Archived 5 243

Firefox Android (132.0.2 & 133.0b8) regularly hang after changing to another app and then returning to Firefox

Xiaomi 14 - HyperOS 1.1.3.0.VNCMIXM - Android 15 AQ3A.240627.003 This hang is not consistent. I have been switching back and forth to get details for this thread with no … (read more)

Xiaomi 14 - HyperOS 1.1.3.0.VNCMIXM - Android 15 AQ3A.240627.003

This hang is not consistent. I have been switching back and forth to get details for this thread with no issue. But very frequently when I have switched away from Firefox to another app and then returned to Firefox the app has completely frozen. I can see everything clearly but can do nothing at all (neither the web page or Firefox). I haven't yet identified a pattern.

132.0.2 has Relay and CashRewards installed. 133.0b8 is vanilla.

I'm using gesture controls on HyperOS to switch apps.

No issues with any other apps.

Is this where I report such things?

Solved Archived 5 500

Firefox VPN

Madam/Sir Please let me know if Firefox VPN is now made available for installation for Indian subscribers. I am aware that Firefox may not have a server in India,as per … (read more)

Madam/Sir

Please let me know if Firefox VPN is now made available for installation for Indian subscribers.

I am aware that Firefox may not have a server in India,as per our laws.

            Thanking You,
               Viraj
Solved Archived 5 270

Cannot upload files

Hello, I'm not able to upload files to certain websites using Firefox on Android. When selecting a file for the phone's file manager, the file upload simply not starting.… (read more)

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Locked Archived 5 297

Collections missing from Homepage despite being active in "Select collection" menu

I am experiencing an issue where my saved Collections are not appearing on the Firefox Homepage (New Tab page), even though they clearly exist in the system. The Issue: W… (read more)

I am experiencing an issue where my saved Collections are not appearing on the Firefox Homepage (New Tab page), even though they clearly exist in the system.

The Issue: When I attempt to add a page to a collection, the "Select collection" overlay correctly shows my existing categories: Read Later, News, and Gemini.

The Discrepancy: When I return to the Firefox Homepage, the Collections section is completely missing. Only "Shortcuts" are visible.

Troubleshooting done: I have verified that I have active tabs saved within these collections (as seen in the attached screenshots), but the homepage remains empty below the shortcuts.

Device Specifications:

  • Firefox Version: 150.0.1 (Build #2016157687)
  • Build ID: 094f3362dcbcefdce34f05b355607cdce06a4ef4
  • GV: 150.0.1-20260427013024
  • AS: 150.0.1
  • OS: Android 16

Moderator note: This question has been edited to specify values in the "Firefox version" and "Operating system" fields based on the info above.

Solved 5 18