• Solved

Rearrange email domains in the left tool box?

In my left tool bar I have: xxxx@cox.net pop server followed by about 40 folders. This was the Cox email that is no longer in use. xxxx@gmail.com followed by folders … (read more)

In my left tool bar I have:

xxxx@cox.net pop server followed by about 40 folders. This was the Cox email that is no longer in use.

xxxx@gmail.com followed by folders

xxxx@cox.net this is the new imap cox.net using yahoo.

Is it possible to move the bottom cox.net to the top, followed by gmail, followed by the no longer in use pop cox.net?

Thanks

Asked by thessick 1 week ago

Answered by Bogomil Shopov - Бого 1 week ago

  • Locked

Viewing panel

The height of the viewing panel for emails is far too small. I can only see a couple of lines of text at the most and am unable to reduce the height of the incoming list … (read more)

The height of the viewing panel for emails is far too small. I can only see a couple of lines of text at the most and am unable to reduce the height of the incoming list of emails as previously in order to increase the height of the viewing panel. I have been helped to increase the font size of the overall layout so that I can now read it better but the green button to declare that my problem has been solved tells me that the page isn't working!

Asked by christine81 1 week ago

  • Solved

Web site not answering

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy s… (read more)

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check?

Asked by w5513 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

i clicked 'a' key and my emails disappeared!

I clicked the 'a' key on a folder in my email and a stack of emails disappeared. Some unread and some requiring a response! They're not in the archive folder. Thanks! … (read more)

I clicked the 'a' key on a folder in my email and a stack of emails disappeared. Some unread and some requiring a response! They're not in the archive folder.

Thanks!

Asked by mosquito1 3 weeks ago

Answered by mosquito1 3 weeks ago

  • Solved

MimeTypes.rdf missing

Hi, I'm using FF on Fedora 39. However Firefox does not remember any file associations. The MimeTypes.rdf file in the profile is missing and is also not created on rest… (read more)

Hi,

I'm using FF on Fedora 39.

However Firefox does not remember any file associations. The MimeTypes.rdf file in the profile is missing and is also not created on restarting the browser.

In the options I've now set the configuration to "Ask whether to open or save files". Now I see a popup when clicking on a file however there is no checkbox with "remember this file associations" (or something similiar).

Asked by daswas 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Black and Pink flicker after update

Ever since the update, I have had pink flickers on videos on youtube and twitter. They last for less then a second, so I couldn't grab a screenshot of it. After doing som… (read more)

Ever since the update, I have had pink flickers on videos on youtube and twitter. They last for less then a second, so I couldn't grab a screenshot of it. After doing some reading online, I turned off hardware acceleration which turned the pink flicker black and now effects several sections of the web browser.

Asked by Deus Mortis 4 weeks ago

Answered by Deus Mortis 3 weeks ago

  • Solved

IMAP emails take up a lot of space (delete?)

Hello. In our company, every employee has an IMAP account, but over time the IMAP profile takes up too much space on the hard drive (100-200GB per user...). What can we d… (read more)

Hello. In our company, every employee has an IMAP account, but over time the IMAP profile takes up too much space on the hard drive (100-200GB per user...). What can we do to have more storage space? Can we delete the file? Or will all emails also be deleted from the server?

Asked by Denis Pilot 3 weeks ago

Answered by Wayne Mery 3 weeks ago

  • Solved

Filter on display text of sender

Is there a way I can make a filter that responds to the displayed sender (which may be different from the address)? For instance if an email has the header “From: "John D… (read more)

Is there a way I can make a filter that responds to the displayed sender (which may be different from the address)? For instance if an email has the header “From: "John Doe" <john.doe@example.org>”, can I make a filter check if “John Doe” matches a pattern?

Asked by Anselm Schüler 3 weeks ago

Answered by Anselm Schüler 1 week ago

  • Solved

Migrating accounts from new Rogers/Yahoo mail

Hi, I am running Thunderbird v. 115.9.0 on Windows 10 on my desktop. I have been forced by Rogers in Canada to migrate my internet service from their legacy internet ser… (read more)

Hi, I am running Thunderbird v. 115.9.0 on Windows 10 on my desktop. I have been forced by Rogers in Canada to migrate my internet service from their legacy internet service to Rogers Ignite with its Ignite (Comcast) gateway. My email accounts were supposed to be migrated automatically, but, for reasons unknown, were not, and a tech support representative had to migrate them from the old legacy service to Ignite. After that was done, I opened Thunderbird, and was asked to authenticate my 2 Rogers/Yahoo email accounts, one of which is my primary account, the other a secondary account. I was asked to authenticate the secondary account first, which went well. I then clicked on my primary account in the left-hand pane and was again asked to authenticate, but the dialogue box showed it was for the secondary account. Thinking that this secondary account authentication was just being repeated for no particular reason, and not thinking that the email address in the authentication request box could be changed, I clicked Agree. My primary account is now showing the exact same emails as are listed in the secondary account, and I'm extremely concerned that I will not be able to recover all of the thousands of emails in my primary account, many of which are business-related. When I log into my primary account on the Rogers/Yahoo mail website, the emails in the primary account are still showing, so I know they are still on the Rogers IMAP server. However, I really want to continue to use my primary account on Thunderbird. I'm not sure if I should delete the primary account and recreate it - the Rogers support tech said that deleting the account may result in an issue where my current password for a re-created primary account may not be recognized, so I'm leaving things as they are until I hear back. It the advice is to not delete and recreate the account, what steps can I take to recover the emails on my primary account in Thunderbird. Thanks in advance for any help and advice that can be provided. LES.

Asked by addpro 1 month ago

Answered by addpro 4 weeks ago

  • Solved

How to Flag Email as NOT SPAM?

There are two "bad email" files in Thunderbird: JUNK and SPAM. I'm still not clear on the difference. For JUNK mail, TB gives us the option to select "NOT JUNK". Good.… (read more)

There are two "bad email" files in Thunderbird: JUNK and SPAM. I'm still not clear on the difference.

For JUNK mail, TB gives us the option to select "NOT JUNK". Good.

But for SPAM, I cannot find the option "NOT SPAM"

1) Why are there separate SPAM and JUNK directories? And why are they managed differently? This seems terribly non-intuitive and inconsistent and just strange.

2) How can I train SPAM filter to not flag good email from trusted senders? For instance, I get email from my wife many times a day for many years. Today, TB put her email into SPAM. Isn't there a simple command to "white list" a sender's email address?

Asked by jl11 1 month ago

Answered by Matt 1 month ago

  • Solved

Won't start on Mac

TB no longer will start. It just hangs and when I go to it on my Mac I see a spinning disk. That never changes and eventually, after hours, I must force quit and report… (read more)

TB no longer will start. It just hangs and when I go to it on my Mac I see a spinning disk. That never changes and eventually, after hours, I must force quit and report it to Apple. I receive no messages or error codes.

Asked by chunnel 3 weeks ago

Answered by chunnel 2 weeks ago

  • Solved

account setup

Since installing Ubuntu 23.10 on my new desktop pc, Thunderbird is failing to see the account details in .thunderbird I copied all the files from my backup into a new acc… (read more)

Since installing Ubuntu 23.10 on my new desktop pc, Thunderbird is failing to see the account details in .thunderbird I copied all the files from my backup into a new account directory (/home/cfi/.thunderbird/y4xyxmli.default), a technique that has worked many times in the past, but not this time. Previously, thunderbird has simply taken the settings from the backed up files and used those to connect to my organisation's mail server. Any ideas? How can I force Thunderbird to read the old account settings?

Many thanks.

Asked by cfi2 2 weeks ago

Answered by christ1 2 weeks ago

  • Solved

captcha does nothing but spin the circle when trying to log into Disqus

I use Disqus daily. A few months ago it became necessary to disable the shield in the address line. Yesterday captcha quit working. I input my email and password and cl… (read more)

I use Disqus daily. A few months ago it became necessary to disable the shield in the address line. Yesterday captcha quit working. I input my email and password and click captcha and the circle starts spinning and never ends. This happens on all sites using Disqus.

 Is there any way to get Firefox to work with Disqus and Captcha?

Asked by miklkit 1 week ago

Answered by cor-el 1 week ago

  • Solved

Opening Firefox with a password without setting up Firefox sync

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing s… (read more)

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing sync?

Asked by exodu 1 week ago

Answered by cor-el 1 week ago